Magister Commercii (Industrial Psychology) - MCom(IPS) / Job satisfaction and organisational commitment are two of the most researched organisational behaviour constructs. It is generally agreed that low levels of satisfaction or commitment may result in employees voluntarily ceasing the employee-organisation relationship which results in organisations loosing
professional and skilled individuals, which is a potentially crippling factor within
any organisation, particularly Governmental Departments who relying on
specialist and highly trained and skilled employees. The current study examined
the organisational commitment, the level of job satisfaction and the relationship
between satisfaction and commitment of fully functionally qualified permanent
contract male and female officers on salary Grade C2 to Grade C6, extending
across all occupational divisions and classes, namely operational, personnel,
logistics, engineering and technical. The sampling technique used was a quantitative non-probability convenience sampling design with the sample
consisting of 62 commissioned officers. The majority of the respondents were
African with the sample being more representative of males than females. The
majority of the respondents were married and between the age of 22 to 29 having
at least a 3 year degree or diploma and from the operational occupational class.
The respondent’s levels of satisfaction were measured by means of the Job
Descriptive Index Questionnaire which measured the five job facets, namely pay,
promotion, supervision, co-workers and the nature of work. The study found that
respondents were moderately satisfied with their promotion opportunities,
followed by the pay they receive. They were however, less satisfied with the
supervision they receive, their co-workers and the work itself. Affective,
continuance and normative commitment was assessed by means of the
Organizational Commitment Scale. The findings of the study found that the
respondents had below average levels of organisational commitment across all
three components as well as overall commitment. Furthermore, results derived
from the research indicated that there was a statistically significant and strong
positive correlation between organisational commitment and job satisfaction. Additionally, the results of the study regarding differences between selected demographic variables and the core dependent and independent variable found that there was no statistically significant difference for organisational commitment or job satisfaction scores between males and females and tenure. There was however a statistically significant difference in organisational commitment and job satisfaction for different occupational classes.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uwc/oai:etd.uwc.ac.za:11394/4916 |
| Date | January 2015 |
| Creators | Kelly, Jacqueline |
| Contributors | Allen-Ile, Charles O.K. |
| Publisher | University of the Western Cape |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Rights | University of the Western Cape |
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