Title: Image and awareness of brand Snowbear in Hradec Králové Summary: The main purpose of this thesis is to identify image and brand awareness of Snowbear in Hradec Kralove. Research brand provides services in the field of winter outdoor activities. It also run a shop specialized in sporting equipment, rental, repair plus ski and snowboard school. Methods: Marketing research has been done by written inquiries and information needed to create a brand profile was obtained through a personal interview with the owner of the Snowbear. The concept of a questionnaire created for the analysis of Snowbear brand was inspired by brand identity system according to David Aaker. For this thesis will also be applied standardized method of brand personality by authors Geuense, Weijterse and de Wulf (2009). Results: The research showed that the brand is well known among sport active population in Hradec Králové. Respondents have experienced the brand and think about them, they are good quality, affordable, price matches the quality and are offered in a friendly environment. Snowbear is the most associated with the ski and snowboard school as well as weekend courses for children. Based on the analysis of individual personality characteristics of the brand, Snowbear is considered as an active, responsible,...

Title: Brand building of sport club Objectives: The main objective of this Master's thesis is determine, how the Czech ice hockey clubs are focused on creation of the brand and how they use the potential of the brand. The next objective of this thesis is an analysis of a selected ice hockey club. Methods: Interview, Case studies, Comparative method, SWOT analysis Results: The current conditions in the Czech sports environment are not positive for the development of the brand. Sports clubs must overcome many obstructions and there are just few teams that could use its name and logo for a brand strategy without any modification. However, this is a challenge for the future, how to improve the overall perception of the sport in the Czech Republic. Keywords: brand, brand awareness, brand image, benefits

The purpose of my thesis is to characterize the issue of brand image, and in particular the Alpine Pro brand, producer of sportswear. Furthermore, the thesis wants to determine whether the image of the Alpine Pro brand has changed after London 2012 Olympic Games. The research sample has been selected from broad public Internet users, potential sportswear market customers. The results of the research will provide a basis for possible solutions to improving the brand image.

Title: Brand equity of professional sports club Objectives: The Diploma Thesis aims to make a survey of professional sports club brand. This thesis is complemented by specialist studies, interview and by the questionnaire survey. The main task is to determine how fans of football club perceive his brand called brand equity and how the club takes care of brand in relation to their fans. Also we discover any shortcomings at the stadium during a football match. Methods: The research of perception brand equity by fans of football club is made by using a questionnaire. Next method used is the interview, which will be with a marketing director of the club. Its goal is to discover the opinion of the club on the minds of their fans feel. After evaluation of these methods, we performed a confrontation. Results: The outcome of the thesis is to learn about brand equity professional sports club perceived by their fans. Submitted proposals for improving based on the perceived shortcomings of the fans and of the club of trying to achieve better access in relation to their neighborhood and their fans. Keywords: Brand, brand awareness, brand equity, image

Ce travail s’interroge à propos du rôle du concept de « l’expérience de la marque » dans la perception de l’image des marques de luxe auprès d’une cible jeune grand public. Pour ce faire, il mobilise trois domaines majeurs dans le marketing : l’expérience, le luxe et l’image de marque. L’approche expérientielle, peu exploitée dans le domaine du luxe, s’avère concluante. Les résultats permettent de dégager une typologie de l’image spécifique à la marque de luxe démontrant ainsi l’insuffisance des typologies existantes. Ils permettent également de proposer un cadre pour l’expérience de la marque spécifique à la marque de luxe. Ils soulignent par ailleurs le rôle des expériences vécues auprès de la marque comme source majeure d’associations et donc d’imagerie. Sur le plan managérial, cette étude propose une meilleure compréhension de la perception de l’image des marques de luxe auprès de la cible, susceptible d’orienter les stratégies d’entreprises. / Due to its democratization, the luxury sector needs a wider target and allows young to access earlier to luxury brands. According to an experiential approach, this work focuses on the perception of luxury brands image by young consumers from a middle class. The results suggest that brand experiences are a major source of brand associations. The finds also propose a specific typology of luxury brand image and a specific framework for luxury brand experience. Finally, the research gives marketers a better comprehension of the young target in the luxury area.

Syfte Syftet med denna studie är att undersöka hur sponsring påverkar konsumenters uppfattning av ett varumärke. Metod Genom ett deduktivt synsätt har litteratur och vetenskapliga artiklar analyserats för att skapa en översikt av tidigare forskning. Data har samlats in via en enkätundersökning där resultatet har analyserats med hjälp av deskriptiv statistik och faktoranalys. Vidare har en diskussion förts över studiens resultat som har lett fram till studiens slutsats. Slutsats Utifrån studien kan vi fastställa att sponsring har positiv inverkan på konsumenters varumärkesmedvetenhet och varumärkesimage. Publiken under ett sportevenemang har förmågan att igenkänna och skapar en minnesbild av ett varumärke som sedan leder till  en förbättrad varumärkesimage. Sponsringen bidrar till att skapa associationer som är betydande för hur konsumenten vidare värderar relationen till ett varumärke. Uppsatsens bidrag Vårt bidrag till ämnet företagsekonomi och marknadsföring är en ökad förståelse hur sponsring påverkar varumärkeskapital. Vi kan således påvisa att exponering av ett varumärke höjer konsumentens medvetenhet och skapar en positiv image. Vidare bidrag inom ämnet är en ökad insikt hur de olika beståndsdelarna i varumärkesmedvetenhet- och image påverkar varandra. / Aim The purpose of this study is to examine how sponsoring affect consumer’s perception of a brand. Method Through a deductive approach has literature and scientific articles been analyzed to get an overview of previous research. Data were collected through a survey where the results have been analyzed by using descriptive statistics and factor analysis. Furthermore, a discussion has been made overthe results of the study which leads to a conclusion of the study. Conclusions Based on the study, we can determine that the sponsorship has a positive impact on consumer brand awareness and brand image. The audience for a sporting event has the ability to recognize and recall a brand which leads to an improved brand image. The sponsorship will help to create associations that are significant for how the consumer further values the relationship with a brand.

The main aim of this diploma thesis is to discover an evidence of CSR influence upon brand image. More precisely, I will attempt to explore the impact of L'Oréal corporate social responsibility on L'Oréal Paris brand image. The concept of CSR, the center of the brand and brand image are described in the introduction. For better understanding, there are also practical examples provided. Chapter number three creates a fluent connecting link between theoretical and practical part, briefly characterising company L'Oréal and brand L'Oréal Paris. Following practical part focuses on introduction of the above mentioned research, conducted in the form of questionnaire, where semantic differential and physiognomic test were used. In the conclusion we can see the result analysis that consisted of simple summarization and further dependency determination. Based on the results obtained, we are able to answer the crucial question, whether the CSR of L'Oréal influences the L'Oréal Paris brand image or not and to suggest the best way of maximizing the potential positive effect.

This study is based on the case of the Swedish Armed Forces (SAF) since the organization has struggled with its recruitment and brand building. The purpose of the study is to approach the coherence between brand image and brand identity through an employer branding perspective. More specifically, it aims to explore how this interplay might influence the employer attractiveness of an organization. The research is based on a qualitative case study. Furthermore, previous research regarding brand identity, brand image and employer branding constitutes the basis of the developed conceptual model. The empirical material was gathered through semi-structured interviews with current SAF employees and semi-structured focus groups with potential employees. Findings indicate the brand image did not cohere with the brand identity and that the potential employees had a more negative perception of the employer. However, the potential employees’ who had relatives who work for the SAF had a positive attitude towards the organization and perceived the workplace as more attractive. This study has contributed with an additional perspective on employer branding since there is little research within the field.

Cette recherche doctorale utilise le cadre théorique de la relation marque-consommateur pour apporter un éclairage nouveau sur les répercussions d’un acte de transgression commis par la marque. Il s’agit dès lors de ruptures avec des pratiques si généralisées et si diffuses qu’elles échappent à l’attention du consommateur, tout en étant assez prédominantes et ostensibles pour imprégner son expérience de consommation et in fine ses attentes. Un cas réel de rupture de normes de distribution permet d’éclairer ce travail : la récente offre, par la grande distribution, de produits alimentaires dits « moches » qui rompent avec la norme habituelle des produits standardisés. Sur la base d’une revue de la littérature et des résultats de deux enquêtes exploratoires qualitatives, le modèle de la recherche est exposé. Une enquête longitudinale sur des consommateurs réguliers de la marque-enseigne E. Leclerc (réalisée en deux vagues sur les mêmes répondants) est utilisée pour mesurer et valider nos hypothèses de recherche. Nos résultats permettent de mettre en lumière l’évolution du comportement du consommateur après la présentation de l’offre transgressive et confirment la détérioration de l’image de marque et du processus relationnel. Si la transgression peut être destructrice, elle est aussi créatrice de valeur par son caractère novateur et ses pouvoirs d'attraction et de différenciation. / This research has based itself on the relationship between the consumer and the brand to demonstrate the consequences of an act of transgression done by the brand. Such breaches constitute ruptures with customs so widespread that they escape the consumer’s attention, while simultaneously remaining predominant and visible enough to impregnate its consumption experience and ultimately its expectations. This theoretical approach is highlighted by a real case of a breach of distribution norms: the recent offer of “ugly” products by supermarkets, which constitutes a breach to the usual norm of standardised products. This transgression occurred subsequently after the controversy over food waste. The research model presented herein is based on a review of literature, in addition to two qualitative exploratory studies. A longitudinal study examining regular customers of E.Leclerc supermarkets, which was conducted on the same respondents during two different sessions, is used to measure and validate our research hypothesis. The results exhibit the evolution of the consumer’s behavior following the introduction of the transgressive offer and confirm the deterioration of the brand image and the engagement process. If the transgression can be destructive, it can also create value through its innovative nature, its ability to attract consumers and its power of differentiation.

Background - What a company wants to communicate is today more correlated to their core values and within storytelling it is no exception. Storytelling is the art of using a story in focus in televised commercials and the products are used in the peripheral. Storytelling in televised commercials can create positive association and experience towards the brand and therefore increase the value. A pre-study was done to find suitable brands to continue the study with. The selected brands were Volvo Cars, IKEA and H&M since they were seen to be using storytelling and were high-valued brands in the Swedish product-oriented segment. Purpose - The purpose of this thesis is to examine brand identity through storytelling. This is exemplified by Swedish product-oriented companies. More specific, to investigate the coherence with consumers’ brand image and existing gaps. The companies that will be covered in this study are Volvo Cars and IKEA, whereas H&M did not meet the requirements for further analysis in this thesis. Method - To conduct this study, a qualitative research method was adapted. The research was done with a philosophical mindset of interpretivism with an inductive research approach. The data for the empirical chapter was collected by a qualitative multi-method where the first set of primary data came from a content analysis of commercials. The second set of data came from semi-structured interviews. The sampled respondents were chosen to match the companies’ target segments. It was handled as a multiple case-study where each company was their own case. The data was later analyzed through the Brand Identity Prism and its six facets for both the companies’ brand identity and consumers brand image. Results and Conclusion - The results in this thesis showed that the brand identity of the analyzed companies using storytelling were overall coherent with the brand image consumers had of them. Some gaps occurred for the brands, however not within the same facets of the Brand Identity Prism. Due to this no general conclusion could be drawn specifically for Swedish product-oriented companies. Overall, the researchers concluded that the use of storytelling could both develop and reduce gaps, depending on how it is done. Developing storytelling based on a clear brand persona and the core values of the specific brand would help companies to reduce gaps. Practical Implications - This thesis is providing useful information to managers and business leaders by showing how they can compare and analyze the coherence of brand identity and brand image when using storytelling as a branding strategy. Furthermore, the researchers give insights for how to manage and reduce gaps between brand identity and brand image.