El síndrome de Burnout constituye un estado de fatiga o frustración, ocasionado por una falta de recompensa esperada, tras un esfuerzo dedicado a un proyecto de vida, precedido de una fase de falta de motivación, producción e ineficacia, constituyendo una de las principales causas de deterioro de las condiciones laborales. Este estudio de investigación estuvo dirigido a identificar el Nivel de Síndrome de Burnout y Estrategias de Afrontamiento en Enfermeros de los Servicios Críticos del Hospital Nacional Daniel Alcides Carrión (HNDAC), e identificar el agotamiento emocional, despersonalización y realización profesional, así como las estrategias de afrontamiento más aplicadas por los profesionales. La investigación es de nivel aplicativo, tipo cuantitativo, método descriptivo de corte transversal. El área de estudio fueron los Servicios Críticos del HNDAC. La población está conformada por 48 profesionales de enfermería. La exploración empírica se sustenta en la técnica de Maslach Burnout Inventory (MBI), a través de la encuesta, así como el Inventario sobre Estimación de Afrontamiento (COPE). Los principales resultados permiten afirmar que la mayoría 54.17% de los profesionales presentan un nivel medio de Síndrome de Burnout, a predominio de las dimensiones agotamiento emocional (54.17%) y despersonalización (54.17%) y realización personal (52.1%). Las estrategias de afrontamiento son aplicadas por la mayoría (79.20%) de los profesionales de enfermería. Estos valores indican que la población se encuentra en un proceso de Burnout, que gradualmente busca superar por lo que es importante intervenirla. / The syndrome of Burnout constitutes a state of fatigue or frustration, caused by a lack of reward waited for, after a effort dedicated to a project of life, preceded of a phase of lack of motivation, production and inefficiency, constituting one of the main causes of deterioration of the labor conditions. This study of investigation was directed to identify the Level of Syndrome of Burnout and Estrategias de Afrontamiento in Nurses of the Services Critics of the National Hospital Daniel Alcides Carrión (HNDAC), and to identify the emotional exhaustion, de-personalisation and professional accomplishment, as well as the strategies of facing more applied by the professionals. The investigation is of aplicativo level, quantitative type, descriptive method of cross section. The study area was the Services Critics of the HNDAC. The population is conformed by 48 professionals of infirmary. The empirical exploration is sustained in the technique of Maslach Burnout Inventory (MBI), through the survey, as well as the Inventory on Estimation of Facing (COPE). The main results allow to affirm that majority 54,17% of the professionals presents/displays a mean level of Syndrome of Burnout, to predominance of the dimensions emotional exhaustion (54,17%) and de-personalisation (54,17%) and personal accomplishment (52,1%). The facing strategies are applied by the majority (79,20%) of the infirmary professionals. These values indicate that the population is in a process of Burnout, that gradually it looks for to surpass reason why it is important to take part it.

Mental illness is today the leading cause of long-term sick leave and insomnia, anxiety, depression and burnout are among the most common conditions. The aim of the study was to investigate the stability of these conditions and how this is influenced by gender and age, as well as the extent to which these states are risk factors for each other. The participants were a random sample (n = 2336) from the general population in the age of 18-79 years. The results showed that stable illness was more common among women than men, and that stable illness decreased with aging. The stability itself was not affected by gender or age. Relations between the conditions were bidirectional and they constitute major risk factors for each other (odds ratios, OK = 2.37 to 6.46). The largest risk factor for a condition is, however, previous occurrence of the same problem. Previous burnout was found to be a significantly larger risk factor for future burnout than previous insomnia for future insomnia (OK = 9.63 and 5.74, respectively). The results suggest that insomnia, anxiety, depression and burnout, despite their differences, are similar regarding symptoms and underlying causes. The importance of early interventions to prevent comorbid conditions which are more complicated and more difficult to treat is emphasized. / Miljöhälsostudien i Västerbotten

La presente investigación tuvo como objetivo determinar si existe relación entre el síndrome de Burnout y el compromiso organizacional en los trabajadores de un grupo importador de vehículos menores en la región norte del país, el diseño utilizado fue descriptivo correlacional de tipo no experimental. La población estuvo conformada por 84 trabajadores. Los instrumentos empleados fueron el Inventario Burnout de Maslach (MBI) y el Cuestionario de Compromiso Organizacional de Meyer y Allen. Dentro de los hallazgos más relevantes encontramos que existe relación entre las dimensiones agotamiento emocional y realización personal en el trabajo del síndrome de Burnout y el compromiso organizacional.

Tracking and addressing police members' effectiveness in areas that could impact on the standard of their services are important. Burnout, job stress and ways to cope are specific focus areas in this regard. Previous research indicates relationships between burnout, job stress and coping while such relationships in the SAPS in the Free State have not yet been investigated. The objectives of this research were to determine the reliability and validity of the MBI-GS for SAPS members in the Free State, and secondly to determine the relationship between job stress and burnout, and thirdly to determine whether coping strategies can moderate or mediate the relationship between job stress and burnout A stratified random sample of 332 police personnel in the Free State was taken. The Maslach Burnout Inventory - General Survey (MI-GS), Police Stress Inventory (PSI) and the Cope Questionnaire (COPE) were used as measuring instruments. Cronbach alpha coefficients, inter-item correlation coefficients, Pearson-product correlation coefficients and canonical correlation coefficients were used to analyse the data. Structural equation modelling (SEM) methods were used to construct coping models of burnout. Structural equation modelling confirmed a 3-factor model of burnout. All three factors showed acceptable internal consistencies. Job stress was associated with exhaustion, which led to cynicism. Job stress was independently related to lower levels of professional efficacy. Active coping and seeking emotional support moderate the relationship between job stress and professional efficacy. Avoidance moderates the relationship between job stress and exhaustion and mediates the relationship between job stress and cynicism. Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

The environment in which medical practitioners in South Africa and elsewhere in the world currently function demands more of them than did any previous period. Medical practitioners have to cope with the demands that arise from fulfilling various roles - often with limited resources. Tracking and addressing their effectiveness in coping with new demands and stimulating their growth in areas that could possibly impact on individual well-being and organisational efficiency and effectiveness are therefore crucial. Burnout and engagement of medical practitioners are specific focus areas for research and intervention in this regard. The objectives of this study were to conceptualise burnout and engagement from the literature and to determine the association between job stress, burnout and engagement. A survey design was used to reach the research objectives. The specific design is the cross-sectional design, whereby a sample of medical practitioners was drawn from a population at one time. An accidental sample (n = 68) was taken from medical practitioners in South Africa. Three questionnaires were used in this study, namely the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), the Utrecht Work Engagement Scale (UWES) and the Job Stress Indicator (JSS). Descriptive and multivariate statistics were used to analyse the data. Effect sizes were used to determine the significance of findings. The results showed that there is a correlation between vigour and personal accomplishment. The medical practitioners tested proved to be absorbed in their work and have high levels of vigour. It shows that stress because of a lack of resources and high job demands leads to emotional exhaustion. Medical practitioners who do not have relevant resources seem to become negative, callous and cynical. It also concluded that if medical practitioners do not have relevant resources and high job demands, the results can be lower energy levels and a lack of enthusiasm, inspiration and pride in their work. There was a practically significant relationship between burnout and engagement. Recommendations for future research are made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

<p>After the committing of an error or transgression, some people are prone to experience shame (they feel badly about themselves) and some are prone to experience guilt (they tend to feel badly about their action or inaction). Although a sizable number of researchers have examined how shame and guilt relate to distress or health, the field knows very little about whether persons are more prone to shame or whether shame is more strongly associated with distress when the error is particularly relevant to the offender's sense of self. The current research aims to address this significant gap in the literature.</p><p>One domain in which people's self-view and sense of worth is often heightened is their work or vocation. Clergy have been shown to collapse who they are with what they do or are called to do in their role as pastor. Therefore, a measure that uses failures that clergy may experience in their role was created to examine how this domain specific shame and guilt relate to general shame and guilt, positive and negative affect, and clergy burnout.</p><p>Student pastors generated items for the new scale of domain specific shame and guilt. Seminary students completed questionnaires online and were asked to complete the new measure again one month later to establish test-retest reliability. Factor analyses were run to examine the structure of the shame and guilt scales. A secondary factor analysis found that the four guilt factors all loaded onto one second-order factor and the three shame factors all loaded onto another second-order factor. Cronbach's alpha and test-retest reliability were strong. Construct validity was established. Next, United Methodist clergy completed measure by pen and paper or online. </p><p>Overall the data demonstrate that higher shame, both in ministry situations and in secular situations, was significantly associated with higher negative affect among seminarians and less satisfaction and more emotional exhaustion in ministry among clergy. Contrary to expectations, seminarians and clergy were not more prone to ministry shame nor was ministry shame more strongly associated with clergy burnout than was general proneness to shame.</p> / Dissertation

One of the most valuable assets in any organisation is the employees, although a small percent of employees in organisations are truly motivated and energised. It is essential for organisations to look into the engagement of its employees. This mini-dissertation focuses on a comparative study of the occupational wellness between lecturers and the technical IT support staff of an academic institution of the North West province in South Africa. The objectives were to determine and compare the engagement of employees in the categories mentioned above. Thereafter a comparison was made with specific aspects of the work and work environment. Literary research was done in order to discuss and conceptualise terms such as wellness and health, occupational stress and occupational wellness. Thereafter the burnout and engagement concepts were discussed. Empirical research was done by using questionnaires that were disseminated among the two different employee groups identified for the study. Firstly, the Work and Well-being questionnaire was used to determine the work engagement levels of the different groups. This questionnaire focussed on the vigour, absorption and dedication dimensions of the study sample. In this survey the reliability indicated that all the dimensions of engagement were accepted and that employees of the IT support staff group have an overall higher level of work engagement than the lecturer group. Secondly, the Job Resources questionnaire was used to evaluate how specific aspects of the work and work environment are experienced by both IT personnel and lecturing personnel. Results gained from the Cronbach‟s alpha coefficient method indicated that the questionnaire regarding factors like emotional overload, achievement, collegiality, supervision, information regarding performance and satisfaction with pay were indicated as reliable and accurate. The results from the Job Resources questionnaire indicated that emotional overload and feelings of achievement in the work environment is higher in the IT group than for lecturers. The rest of the factors tested were significantly equal for both groups. The final chapter takes the information from the previous chapters to reach a conclusion. The key finding was that the IT sample has a higher level of absorption and dedication of engagement than the lecturer sample. Secondly, the findings were that the emotional overload and achievement for the sample population is higher for the IT staff than the lecturing staff. The collegiality, supervision, information regarding performance and satisfaction with pay were at the same level for both the IT group and lecturer group. Limitations were identified along with recommendations to the organisation and future research possibilities. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2010

Tracking and addressing police members' effectiveness in areas that could impact on the standard of their services are important. Burnout, job stress and ways to cope are specific focus areas in this regard. Previous research indicates relationships between burnout, job stress and coping while such relationships in the SAPS in the Free State have not yet been investigated. The objectives of this research were to determine the reliability and validity of the MBI-GS for SAPS members in the Free State, and secondly to determine the relationship between job stress and burnout, and thirdly to determine whether coping strategies can moderate or mediate the relationship between job stress and burnout A stratified random sample of 332 police personnel in the Free State was taken. The Maslach Burnout Inventory - General Survey (MI-GS), Police Stress Inventory (PSI) and the Cope Questionnaire (COPE) were used as measuring instruments. Cronbach alpha coefficients, inter-item correlation coefficients, Pearson-product correlation coefficients and canonical correlation coefficients were used to analyse the data. Structural equation modelling (SEM) methods were used to construct coping models of burnout. Structural equation modelling confirmed a 3-factor model of burnout. All three factors showed acceptable internal consistencies. Job stress was associated with exhaustion, which led to cynicism. Job stress was independently related to lower levels of professional efficacy. Active coping and seeking emotional support moderate the relationship between job stress and professional efficacy. Avoidance moderates the relationship between job stress and exhaustion and mediates the relationship between job stress and cynicism. Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

The environment in which medical practitioners in South Africa and elsewhere in the world currently function demands more of them than did any previous period. Medical practitioners have to cope with the demands that arise from fulfilling various roles - often with limited resources. Tracking and addressing their effectiveness in coping with new demands and stimulating their growth in areas that could possibly impact on individual well-being and organisational efficiency and effectiveness are therefore crucial. Burnout and engagement of medical practitioners are specific focus areas for research and intervention in this regard. The objectives of this study were to conceptualise burnout and engagement from the literature and to determine the association between job stress, burnout and engagement. A survey design was used to reach the research objectives. The specific design is the cross-sectional design, whereby a sample of medical practitioners was drawn from a population at one time. An accidental sample (n = 68) was taken from medical practitioners in South Africa. Three questionnaires were used in this study, namely the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), the Utrecht Work Engagement Scale (UWES) and the Job Stress Indicator (JSS). Descriptive and multivariate statistics were used to analyse the data. Effect sizes were used to determine the significance of findings. The results showed that there is a correlation between vigour and personal accomplishment. The medical practitioners tested proved to be absorbed in their work and have high levels of vigour. It shows that stress because of a lack of resources and high job demands leads to emotional exhaustion. Medical practitioners who do not have relevant resources seem to become negative, callous and cynical. It also concluded that if medical practitioners do not have relevant resources and high job demands, the results can be lower energy levels and a lack of enthusiasm, inspiration and pride in their work. There was a practically significant relationship between burnout and engagement. Recommendations for future research are made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

In order to survive and to prosper in a continuously changing environment, organisations need energetic and motivated employees, i.e. employees who are psychologically well. Burnout and work engagement are important focus areas for research regarding the wellness of employees. In order to ensure work wellness (i.e. low burnout and high work engagement), it is necessary to assess the current level thereof. This assessment should be done on an individual level, and scores should also be aggregated to study patterns in specific occupations, sections, units, and organisations. However, before the levels of wellness can be assessed, a valid and reliable measuring instrument is needed. The objectives of the study were to to investigate the construct validity and reliability of the Maslach Burnout Inventory - General Survey, and Utrecht Work Engagement Scale for train drivers, and to test assess the relationship between burnout and work engagement. A cross-sectional survey design was used, whereby a sample (JV= 332) was drawn from train drivers in Spoornet. The measuring instruments utilised in this study were The Maslach Burnout Inventory - General Survey (MBI-GS) and the Utrecht Work Engagement Scale (UWES) and the Cognitive Weariness Scale (CWS). Principal components extraction was used prior to principal factor extraction to estimate the number of factors, presence of outliers and factorability of correlation matrices. Structural equation modelling was used to test the relationship between the constructs. The results showed that burnout consisted of four factors, namely Exhaustion, Cognitive Weariness, Professional Efficacy and Cynicism. Work Engagement showed a one-factor structure. Structural equation modelling showed that work wellness consists of two factors, namely energy (including Exhaustion, Cognitive Weariness, and Cynicism), and motivation (Work Engagement and Professional Efficacy). The results also showed that Exhaustion is practically significantly and positively related to Cynicism (large effect) and Cognitive Weariness (medium effect). Exhaustion is also practically significantly and negatively related to Work Engagement (large effect) and Professional Efficacy (medium effect). Cynicism is practically significantly and positively related to Cognitive Weariness (medium effect) and negatively related to Work Engagement (larger effect) and Professional Efficacy (medium effect). Work Engagement is practically significantly and positively related to Professional Efficacy (large effect). The sten scores of the train drivers were low average on Exhaustion (4,02) and on Cynicism (4,38%). The sten scores were above average on Vigour (7,48%) and on Dedication (7,96%). About 52,l%o of the train drivers reported low on Exhaustion and 42,5% reported low on Cynicism. As as far as Vigour and Dedication are concerned, 57% showed high scores on Vigour and 63,9% of train drivers showed high scores on dedication. The structure of well-being was equivalent for Afrikaans and African language groups. Recommendations for future research were made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2009.