Thesis (Ph.D.)--Murdoch University, 2006. / Thesis submitted to the Division of Arts.

Thesis (Ph.D.)--Murdoch University, 2007. / Thesis submitted to the Division of Arts. Includes bibliographical references (leaves 182-198)

Thesis (M.S. in Systems Technology)--Naval Postgraduate School, June 2009 by John L. Robey. Thesis (M.S. in Information Technology Management)--Naval Postgraduate School, June 2009 by Christopher W. Odell. / Thesis Advisor(s): Gallup, Shelley P. "June 2009." Description based on title screen as viewed on 13 July 2009. Author(s) subject terms: Defense Acquisition System, Knowledge Management (KM), Open Architecture (OA), Capability Portfolio Management (CPM), Business Intelligence (BI), Maritime Domain Awareness (MDA), Data mining, Text Mining, Data Visualization. Includes bibliographical references (p. 85-87). Also available in print.

Thesis (Ph. D.)--Ohio State University, 2003. / Title from first page of PDF file. Document formatted into pages; contains x, 116 p.; also includes graphics Includes bibliographical references (p. 88-106). Available online via OhioLINK's ETD Center

Thesis (M. Phil.)--University of Hong Kong, 2000. / Includes bibliographical references (leaves 112-121).

Thesis (PH.D.)--Syracuse University, 2003. / "Publication number AAT 3113225"

Study Supervisor: . Completed: 2008 / Purpose – To investigate the utilisation of intranet as a knowledge management (KM) tool in South African organisations Findings – The intranet is under utilised in many South African organisations, only 25 percent of the organisations represented in the survey has indicated to have been using the intranet as a tool to facilitate knowledge management. Most respondents indicated that emails and meetings were most effectively utilised as knowledge management tools in their respective organisations. The study also reveals that the content on the intranet is mainly focused on policies, employee contacts and communication bulletins. Employees do not contribute directly to the intranet content, hence the content on the intranet is mainly generic in nature; Information Technology (IT) teams, management and Human Resource (HR) teams are the main contributors of the intranet content. Research limitations/implications – Further research is needed to compare and deduce the benefits of utilising the intranet as a knowledge management tool with regard to business performance indexes such as, competitive advantage, market share, profits, long term growth, bottom line, sales, turnover, cost savings, etc.

The core assets of reinsurance organisations lie in the knowledge, skills and experience of knowledge workers. The source of competitive advantage within the reinsurance industry lies in managers’ ability to harness and foster discipline, willingness and innovation amongst knowledge workers. Innovation is a key challenge in knowledge intensive firms and it is therefore critical that executives find ways of encouraging an environment that is conducive to sharing ideas, building trust and motivating superior performance. The loyalty and retention of knowledge workers have become key managerial challenges.This research is intended to provide an insight into the development and implications of the psychological contract amongst knowledge workers within the reinsurance industry in South Africa. In understanding the nature of the psychological contract, it is intended that employers will be able to identify how and when psychological violations take place, the extent to which they impact productivity and the implications for knowledge workers’ propensity for departure. The research will provide an insight into the alignment of knowledge worker values and perceived organisational and industry values. Furthermore, this research will provide the basis for establishing a model for remedial and restorative contracting with a view to redefining new psychological contracts in order to achieve optimal performance from knowledge workers within our industry. / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted

Globalisation has produced the knowledge economy, which is characterised by a world of work that requires and is dependent on intellectual capital or knowledge workers. Knowledge workers differ from their predecessors who populated the world of work during the industrialisation era. Knowledge workers are highly educated, flexible, technology literate individuals who contribute to increased productivity through life-long learning and innovation, teamwork and the establishment of strong inter-personal networks.South Africa’s economy is increasingly becoming knowledge-oriented and therefore dependent on skilled labour and knowledge workers. However, a skills shortage is said to exist in many sectors, impeding stronger and more sustainable economic growth. Therefore, this research sought to determine whether the future knowledge economy labour market entrants, that is, South African undergraduates possess the characteristics required of knowledge workers, specifically with regard to soft skills.The research was conducted with the aid of a survey administered to undergraduate students in the relevant faculties. The results derived from the research show that South African undergraduates possess many of the soft skills required of knowledge workers. However, they have some shortcomings that are related to past socialisation structures. These can, in some instances be overcome through adequate education systems, particularly at tertiary level. Nonetheless, the root of the problem still lies at the primary and secondary education levels, which is where the overhaul is required. / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted

For a company operating in a knowledge industry, the management of tacit knowledge is a critical factor for sustainable success. The objectives of this research were to establish the level of management understanding of and focus on the sharing of tacit knowledge within one South African organisation in a knowledge industry, the extent to which tacit knowledge was being shared in the organisation, the levels of motivation to share that existed among the people at the organisation, and the impact of the internal structures within the organisation on the sharing of its tacit knowledge. The research involved a case study with Glenrand MIB Limited as the subject, using a triangulation method to reduce perceived researcher bias.The research findings indicated an intuitive understanding of the importance of sharing the tacit knowledge held by the people within the organisation, but very little focus on making it happen effectively. Tacit knowledge was only being shared in pockets within the organisation, and this was largely attributable to a lack of internal structures aimed at fostering motivation to share, and fostering the sharing of tacit knowledge. The physical structure housing the organisation’s head office was also found to act to inhibit the sharing of tacit knowledge within it. / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted