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The National Department of Education of the Republic of South Africa introduced integrated quality management system (IQMS) in order to improve quality of reaming and teaching. This research focused on the effects of performance measurement in IQMS on educators' performance, its contribution to developmental purpose and pay progression and its effects on the improvement of education. Stratified random sampling was used to select a sample from educators and school management team (SMT) from Mafikeng Area Project Office, North West Province. Data were collected by means of questionnaire. The study identified that both educators and SMT members were of the opinion that performance measures used in IQMS positively influenced the performance of educators, it is effective for developmental purpose and pay progression and finally it contributed to the improvement of education in schools. / (MBA) North-West University, Mafikeng Campus, 2006

Intresset för hälsa har lett till att konsumenter efterfrågar högre kvalité där fokus inte längre enbart är pris. Allt eftersom kvalité hamnar i centrum är det intressant att undersöka hur kvalité skapas. En produkt som tydligt följer denna trend är kaffe. Denna uppsats ämnar undersöka hur svenska kafferosterier skapar kvalité på kaffe genom en studie av sex rosterier av varierande storlek i Sverige. Studien följer en kvalitativ struktur som utformats efter en av de dominerande teorierna inom kvalitetsforskning, Total Quality Management, där analysmodellen primärt baserats på The Juran Trilogy. Resultatet visar att råkaffe är den viktigaste faktorn för skapandet av kvalité vid samtliga rosterier, däremot råder skilda meningar kring förhållandet till certifieringar. Författarna fann även att råkaffe inte är den enda faktorn som skapar kvalité, utan att mycket av kvalitetsskapandet ligger i relationen mellan rostare och odlare, samt den kunskap människor i produktionen besitter.

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No description available.

No description available.

No description available.

No description available.

The quality of any finished project in the construction industry relies mainly on the specifications written for that project. The specifications are benchmarks for the quality of the project, which should be referred to during all phases of the project. Successful specifications are normally associated with accuracy, clarity, coverage of all clauses, precession and the effectiveness of the description of the materials and methods of fixing. On the other hand, poor specifications often result in delays in handing-over, escalation of prices due to variations, disputes, high penalties, loss of trust and compromise in the quality of the finished project. The construction industry in Bahrain often suffers from poor specifications. In order to determine the severity of the problem, a questionnaire survey was undertaken to analysis the present standard of specifications used in the construction industry in Bahrain. The outcomes of the survey revealed major setbacks in the standard of the existing specifications such as inappropriate repetition, excessive conflict, unclear and uncompleted clauses with little precession. The majority of respondents called for a change in the situation. Improvement of quality has become a major challenge faced by the construction industry and can involve, reducing cost solving problems of rework, reducing maintenance cost and improving the life cycle value of the buildings. Total Quality Management has become one of the best solutions to overcome the problems, and specification could be used as a gate to introducing TQM to the construction industry. Specifications are approach to setting the standard of quality for any construction project, and used as a tool to get design and construction teams committed to the projects quality standards through all stages of the construction process. The overall afin of Us thesis is to develop a framework for implementing Total Quality Management (TQM) in the construction industry in Bahrain, by developing a dynamic specifications model which will help to improve performance in the construction industry, improve consultant-client- constructor- supplier chain relation, control the budget of the project and reduce disputes, claims and variations in the construction industry.