ISO 9001 has been world widely implemented in both manufacturing and service organizations. A lot of studies have been conducted to investigate the effects of ISO 9001 implementation on the performance of these organizations. Most of these studies show that ISO 9001 implementation realized positive operational improvements and financial success. Building on the merits of successful implementation of ISO 9001 quality management system in manufacturing and service, educational institutions have been attempted to adopt it in their operations. Even though there are studies relating ISO implementation to education, no research has been done to investigate the effects of ISO 9001 at the individual level. The objective of this research is to investigate the effects of ISO 9001 quality management implementation on the performance of administrators and teachers. The Indonesian vocational education system is selected as a case example as there is a significant number of such institutions in Indonesia that attempt to achieve ISO certification and there is a national need to improve the performance of vocational education. It is a challenge to assess objectively the degree of ISO 9001 implementation in this specific educational context because of the size and diversity. This study relies on survey that measures the respondents’ perception. Hence, this study applies a self-reported survey based performance measurement. The questionnaires are developed based on extensive literature review. Partial Least Squares Structural Equation Modeling (PLSSEM) has been used to examine the relationships between the different elements of quality management systems, quality culture; administrator and teacher performances. The study is able to examine multiple interrelated dependence and subsequent relationships simultaneously among examined factors such as teacher and administrator performance, existing iv quality culture and ISO principles; and to incorporate variables that cannot be directly measured, such as leadership, for example. The findings of this study show that ISO 9001 implementation has positive significant effect on the performance of the vocational school administrator and teacher. The study also identifies key influencing elements of the ISO quality management system and examines their direct and indirect relationships with teacher and administrator performances. This study is expected to improve the current practices in implementing ISO and quality culture in any educational settings, specifically in the case of vocational educational system.

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<p> In this project we used structural equation modeling to analyze the data collected for the Canadian Community Health Survey (CCHS) Cycle 1.2 - Mental Health and Well-Being conducted by Statistics Canada. The data are cross-sectional.</p> <p> We looked at the relation between depression and obesity adjusting for gender, socioeconomic status, gene-environment interactions, eating and physical activity and stress.</p> <p> We used the AMOS and Mplus softwares to analyze our data. The first one used continuous variables for depression ("persistence of depression", in years) and obesity ("body mass index"-BMI), while the second used categorical variables: lifetime depression, 12 month depression and obesity (normal weight, overweight and obese). We also used two variables to measure different aspects of stress: self-perceived ability to handle an unexpected problem and work stress-social support.</p> <p> We fitted the models across the entire data, but also across different groups: males versus females and groups based on gender and BMI.</p> <p> The results indicated that the relationship between depression and obesity is different across gender.</p> <p> The limitations of the study are also discussed. </p> / Thesis / Master of Science (MSc)

High rates of medical errors are well documented within the healthcare industry. Nurses, in particular, play a critical role in the quality and safety of healthcare services. Fatigue is a factor that has been linked to stress, safety, and performance decrements in numerous work environments. Within healthcare, however, a comprehensive definition of fatigue encompassing multiple dimensions has not been considered, but is warranted since nurses perform tasks consisting of diverse physical and mental activities. As such, "total fatigue" was examined, as were interactions between its underlying dimensions and the effects of these dimensions on performance, in the context of actual and simulated nursing work. In a survey study (Chapter 2), registered nurses reported relatively high levels of mental, physical, and total fatigue, and higher levels of fatigue were associated with perceived decreases in performance. Work environment variables, such as work schedule or shift length, were also related to differences in reported fatigue levels. An experimental study investigated causal effects of mental and physical fatigue on mental and physical performance (Chapter 3). Mental fatigue affected a measure of mental performance, and physical fatigue had a negative effect on measures of physical and mental performance. A multidimensional view of fatigue that considers direct and crossover effects between mental and physical dimensions of fatigue and performance is relevant when quantifying effects of fatigue on performance. A model of the relationships between fatigue dimensions and performance in nursing was developed using structural equation modeling techniques (Chapter 4). The model supported the existence of a total fatigue construct that is directly affected by mental and physical fatigue levels. The final model also provides quantitative path coefficients defining the strength of relationships between mental and physical dimensions of fatigue, total fatigue, and mental and physical performance. The current research provides an increased understanding of fatigue levels in registered nurses across work environments, as well as the underlying causal mechanisms between dimensions of fatigue and performance decrements. The findings and the final model can aid in designing interventions to reduce or eliminate the contributions of fatigue to the occurrence of medical errors. / Ph. D.

This study seeks to offer a meaningful statement about the relative importance of self-processes and activated social capital in the process that links high school students and educational outcomes. The conceptual model for the study draws on the large and diverse body of research that aims to understand the process and effects of the interaction of the person and his or her environment. It is hypothesized that adaptive self-processes and social capital are positively related to school engagement, educational aspirations, and actual performance in school; and, that these factors mediate the effects of family background and other potential social capital on educational outcomes. The data for this study were obtained from a sample of N=1,176 in grades 9-12 from three school divisions in Virginia. Students completed the School Relationships and Experiences Survey (SRES), an instrument designed for this study. The study uses structural equation modeling (SEM) to model the relationships between the variables of interest. Data were analyzed using LISREL 8.3 (Jöreskog & Sörbom, 1993). The covariance structure models tested include both single-indicator and multiple-indicator constructs. The analysis follows the two-step procedure suggested by Anderson and Gerbing (1988). First, a measurement model was tested using confirmatory factor analysis to develop a model with acceptable fit to the data. In step two, the theoretical model of interest was specified as an a priori model. This theoretical model was then tested and revised until a theoretically meaningful and statistically acceptable model was found. In conclusion, the results of the analyses are discussed, and possible explanations for the results are proposed. Directions for future research are outlined, including the need for cross-validation of this model on additional samples of high school students. Social capital has previously been conceptualized primarily as family resources and parent-child relationships. This study provides promising initial evidence that activated social capital (education-related support received by adolescents from the broader social network) has stronger and more meaningful effects on academic engagement and other educational outcomes than the more passive indicators of social capital used in previous research. This work was supported by a doctoral fellowship from the Social Sciences and Humanities Research Council of Canada (SSHRC) and a grant from the ASPIRES program at Virginia Tech. / Ph. D.

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Although anxiety disorders and conduct problems often co-occur in children and adolescents, literature describing the effects of such co-occurrence is mixed. There is evidence that symptoms of anxiety disorders may mitigate symptoms of conduct problems (buffering hypothesis) or may exacerbate symptoms of conduct problems (multiple problem hypothesis). A dual-pathway model has been proposed that suggests several possible etiological or risk processes that may differentiate these pathways (i.e., the buffering hypothesis or the multiple problem hypothesis) (Drabick, Ollendick, & Bubier, 2010). Executive functioning is one factor that has been identified that may differentially confer risk to the proposed pathways; however, little research has been done investigating its role. The purpose of the present study was to evaluate the dual-pathway model by determining whether executive functioning abilities contribute to differentiating those youth for whom anxiety exacerbates conduct problems from those for whom anxiety mitigates conduct problems. Specifically, the study sought to examine if executive functioning moderated the effect of anxiety symptom severity on conduct problems. Latent variable structural equation modeling (SEM) was used to analyze the data of 221 youth aged 9 to 16 in a residential treatment center who completed a full neuropsychological evaluation. Results of the study failed to support the hypothesis that executive functioning moderates the effect of anxiety on conduct problems. Furthermore, a structural equation model without an interaction between executive functioning and anxiety was found to fit the data better than a model with an interaction between those variables. Overall, the study found that executive functioning abilities could not distinguish youth for whom anxiety exacerbates conduct problems from youth for whom anxiety mitigates conduct problems. Recommendations for future research in light of the limitations of the current study, as well as remaining gaps in the literature, are discussed. / text

Much of the research on childhood sexual abuse (CSA) has utilized demographic factors (e.g., the gender, age, and race/ethnicity of the child victim) and specific characteristics of the abusive experience (e.g., the severity of abuse, the relationship between the perpetrator and the child victim, the child's age at the onset of abuse, etc.) as predictors of children's adjustment. Unfortunately, the ability of such factors to predict children's adjustment consistently across studies has been limited. Alternatively, while it has been recognized that survivors of CSA often hail from dysfunctional family environments and that the disclosure of CSA frequently results in emotional distress for caregivers, less research has focused on how these factors may serve to influence sexually abused children's adjustment. This study included 163 sexually abused youth and their non-offending caregivers who completed measures of psychological adjustment and the family environment. Demographic information and abuse-related characteristics were also collected. Children's age, gender, and race/ethnicity were not significantly predictive of emotional adjustment. Structural equation modeling was used to examine the direct and indirect effects of total abuse severity, caregiver distress, and children's perceptions of their family environments as predictors of emotional adjustment. Results indicated that both children's perceptions of their family environments and total abuse severity were significantly predictive of children's emotional adjustment, whereas caregiver distress did not have significant direct or indirect effect on adjustment. Finally, the implications of these findings for future research and the development of effective interventions for sexually abused children and their families was discussed