Zugl.: München, Techn. Univ., Habil.-Schr., 2004. / Zugl. München, Techn. Univ., Habil.-Schr., 2004.

FernUniversiẗat, Diplomarbeit, 2007--Hagen.

Habil.Schr., Univ. St. Gallen, 2004.

No Abstract Provided

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / The keen research objective is to develop a quality system in the Supply Chain Management geared to the agribusiness sector. The Supply Chain Quality Management (SCQM) proposed for blueberry companies must improve their operational performance. This study includes micro and small agricultural enterprises located in the Cañete region of Peru, where thanks to the interviews and questionnaires were possible to determine the critical practices, which will be applied in the agribusiness sector. The literature review found to enrich the methodical procedures that are essential practices of the innovative SCQM model. The research shows that the critical practices to develop quality management in this sector are Customer Relationship Management, Supplier Relationship Management, Process Management, and Human Resources Management. This research turns out to be utterly innovative because the use of the recently proposed technique of Quality Management into the Supply Chain combined with the best practices will lead to operational improvement andother qualitative advantages.Finally, the knowledge embedded in SCQM applied to small blueberry companies in an emerging country can provide added value to management to increase the competitiveness of the agribusiness sector. / Revisión por pares

No description available.

Supply chains are considered the foundation of the global economy, and businesses with global supply chains usually encounter at least 1 disruption annually. Mitigating the negative impact of disruptions is critical to supply chain managers, as disruptions can negatively impact organizational profitability and performance. Grounded in the resource dependence theory, the purpose of this qualitative multiple case study was to explore strategies organizational and supply chain managers use to mitigate negative results from supply chain disruption. Participants were 4 supply chain managers working in 2 different international organizations located in Jordan, who used effective strategies to mitigate supply chain disruptions. Data collection involved semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and 2 main themes emerged: Developing relationships and collaboration and strategy to identify supply chain disruption. The implications for positive social change include the potential for organizational and supply chain managers to mitigate negative results of supply chain disruptions and improve organizational performance. Sustaining organizational performance promotes the well-being of employees, families, communities, and the economy, which can result in customer satisfaction, business growth, and stable employment.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / This research analyzes the Peruvian organic production coffee industry, the relationship between Supply Chain Management (SCM) and Supply Chain Integration (SCI) concerning the performance of the Cooperatives and the Coffee Associations in Junin Region of Peru. It also analyzes the current scenario of the Coffee Sector and the participation of the Supply Chain (SC) in the processing and distribution of Organic Coffee in Junin, Peru. A diagnosis was made to the certified organizations from the market. The diagnosis and the surveys indicated that they do not have a correct flow of information, shared goals and objectives, strategic decisions, and sourcing materials among the different parties demonstrating the lack of interrelationship among the members. The final objective of this research is to improve the competitiveness of these organizations through the increase in the performance of the SC, for which a model of supply chain integration is proposed. / Revisión por pares

Supply chains have become more complex in the global economy, which has made supply chain disruptions inevitable. Disruptions can cause loss of profitability and hinder business growth. The goal of this multiple case study was to explore strategies to mitigate the effects of disruption in grocery store supply chains. The conceptual framework for this study was the resource dependency theory, which stipulates that firms rely on other businesses in the external environment for critical resources to create a competitive edge. Four purposively selected participants from 4 grocery store businesses in Northwest Arkansas participated in semistructured interviews and provided organizational documentation for this study. The participants were supply chain managers who had knowledge about disruptions and had successfully mitigated disruptions in their grocery stores' supply chains. Yin's 5-step process was used to analyze data, which involved compiling the database, disassembling data, reassembling data, interpreting data, and making a conclusion. Four themes emerged from the data analysis: supply chain partners' collaboration, multiple supply base and supplier qualification, inventory management, and information technology and communication. The uninterrupted flow of grocery merchandise to the community could result in a positive social change by helping to ensure that community members have timely access to food.

This research is an exploratory study of the relationship between two supply chain management (SCM) concepts, namely supply chain structure and supply chain integration. The objective is to enhance the understanding of the extent to which supply chain structure is relevant to the supply chain integration, and of how this relationship between these concepts contributes to the ideas of supply chain quality (SCQ) in the manufacturing industry. The literature review with reference to the structure and integration results in the following structural dimensions: centralisation, formalisation and communication which are likely to have an effect on the supply chain integration; ultimately, on supply chain quality. For the purposes of this research, the conceptual model was developed, and its validity was explored via case-studies. The two manufacturing supply chains including their focal firms and the first-tier suppliers based in Turkey were selected as the case-supply chains. A total of 41 face-to-face, semi-structured interviews were carried out. The findings of the present study suggest that while formalisation and communication are positively related to the supply chain integration, centralisation in which a focal firm designs and manages the whole network negatively affects the supply chain integration. Hence decentralised, formalised supply chains facilitated by the means of communication are proposed in today’s global economy in order for supply chains to achieve integration, hence considered to attain supply chain quality.