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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

勞工行政機關學習型組織建構之研究 / Research on Construction of A Learning Organization in Labor Administration Agencies

朱明珠 Unknown Date (has links)
由於全球化資訊發達的趨勢,促使台灣勞工意識抬頭,加上產業變遷、經濟萎縮、企業外移,關廠歇業所造成的勞資衝突,失業人口擴增,使得勞工行政機關原有的組織結構與功能無法迅速解決層出不窮的勞工問題及勞動者需求,各界督促勞工行政機關必須進行「組織再造」,使政府組織趨於能創新觀念、發揮功能、充滿學習的民主政府。 另一方面在今日變遷的社會中,組織演進已從過去僵化的官僚模式進化為動態的彈性化模式;換言之,行政組織應用更靈活的策略面對未來的改變與創新,並體察時代的脈絡,建立起具有組織整體學習能力的「學習型組織」,使組織中成員能持續擴展能力,並蘊育嶄新的思考型態,除強調個人學習外,並企圖透過團體合作導致組織基礎結構(infrastructure)的變革,進而強化組織成長及創新能力,此與勞工行政機關進行組織再造所欲達到的「突破習慣領域,以集體的智慧,提供給勞動者嶄新的、符合需求的勞動政策」的目標是一致的,因此本研究將透過文獻回顧,針對勞工教育中心的個案,進行深度訪談的質性研究方法,分析勞工行政機關組織再造過程,與學習型組織的關連,建構一套勞工行政機關學習型組織的模式,並提出結論與建議,做為其它行政機關欲建構學習型組織的參考。 綜合文獻回顧及對勞工教育中心所做深度訪談結果,發現了幾個特點: 一、勞工行政機關中的小機關比大機關容易建立學習型組織。 二、領導者主導,是學習型組織建構的關鍵。 三、「管理制度的良窳」、「願景的明確與否」會影響學習型組織的成效。 四、建立學習型組織的策略是可以充滿彈性及創意的。 五、觀摩績優單位、成立讀書會、正面積極的溝通、訂定檢討制度是建立學習型組織過程中的重要經驗。 六、各層次的學習均需要組織及領導者的支持,否則難以為繼。 七、政府機關已具有建立分享學習系統、虛擬團隊的觀念。 八、學習型組織應與績效管理相結合。 九、人事與會計的獨立行政及官僚僵化性是組織進步的障礙。 十、裁汰阻擋組織學習的部份官僚是適當的措施。 十一、政府機關中適應性學習者較多,創新性學習者較少,且要推動對話、討論的方式是不容易的。 根據本研究的發現,提出以下建議: 一、對策略方面的建議 (一)政府機構應落實發展學習型組織的建構功能。 (二)政黨輪替不應是行政計劃的殺手。 (三)政府機關應結合考績制度,來鼓勵員工多做學習。 (四)政府機關領導者不宜為政策考量而破壞了成員長期學習的機制。 二、對結構方面的建議 (一)應強化事務官的「組織學習」的概念,改革才有希望。 (二)會計與人事參與組織學習團隊,會成為組織發展的助力。 (三)教導公務人員「做對的事,而不是只把工作做好就行了」。 三、對管理方面的建議 (一)組織應多運用科技,蒐集、儲存並分享資訊。 (二)營造開放多元的工作氣氛。 / The trend of global information technology causes the sense of labor issue in Taiwan. The change of industry, the shrink of economic, the moving abroad of industry, and the close of business cause the trouble between labor & management, and the increase of the unemployment. The government with original structure & function could not immediately solve the re-occurrence labor issues and needs. The labor department of the government is requested to proceed "organization re-structure", which make government become learning organization with innovation concept & effectiveness. The evolution of the organization becomes dynamic & flexible module from rigid bureaucracy during the changed society. In other words, the administrative organization should use active strategy in confronting future's change & innovation. To observe the changed time, which build the organization's ability to learn i.e., learning organization, make the organization member continuously strength competence, and create wholly new thinking style. The emphasis on individual learning, the change of organization infrastructure coming from teamwork, and the strength of organization growth & innovation are the same purpose as the labor administration's proceeding in organization re-structure which break through habit and providing labor new, & need satisfaction labor strategy. Through literature review, and depth interview in Labor Education Center's case, the study will construct the labor administration's learning organization module and provide suggestions to other administration organization that could build the learning organization. The following findings come from the summary of the literature review and the depth interview in Labor Education Center's case. 一、The small department is easier to establish learning organization than large department in Labor Administration Organization. 二、Team leader is the key man in establishing learning organization. 三、The good or bad of the management system and the clearness of vision will influence the learning organization's effectiveness. 四、The strategy to construct learning organization could be flexible and creative. 五、To emulate good performance department, establish study club, communicate positively, and build review system are important experiences in constructing learning organization. 六、The learning in different level needs organization and leaders fully support. 七、The government organization is equipped with the concept of learning shared and virtual team. 八、Learning organization must be connected with performance management. 九、The separated administration and bureaucracy of Personnel and Accounting department hinder the progress in organization. 十、One way to move the block in learning organization is to eliminate bureaucracy. 十一、The number of adaptive learner is much more than innovation learner in government. It is difficult to push dialogue and discussion. According to the findings from study, we have following recommendation. 一、Recommend in strategy (一)The government organization should be responsible for the construction of learning organization. (二)The change of political party should not be the main reason for stopping administration plan. (三)The government organization should combine performance management in learning organization to motivate employee's learning. (四) The leader of government organization should not ruin the employee's long term learning mechanism for the purpose of policy. 二、Recommend in Structure (一)The hope of revolution comes from officers' organization leaning concept. (二)Personnel and Accounting should attend organization-learning team and assist the organization development. (三)To teach civil servant how to do the right thing, not just make the work done. 三、Recommend in Management (一)The organization should collect, store, and share information by using technology. (二) To create the atmosphere of open and multiple learning.

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