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家暴社工,我們為什麼要「演戲」? ──家暴安全網的建制民族誌分析 / “Social Workers - Why are we Acting?” : An Institutional Ethnographic Analysis of Domestic Violence Safety Network許可依, Hsu, Ko-Yi Unknown Date (has links)
本論文研究的起點,始自我實習時聽到一位家暴社工抱怨參加「安全網」的網絡會議就像是去「演一場戲」。由於大學時代所學到的「家暴安全網」,是一個將家暴高危機案件篩選出來,藉由網絡會議進行工作交流與服務整合的方案。理想上,「家暴安全網」是將有限資源提供在需要密集服務的案件上,不解為何這樣提升服務效能的美意,卻淪為社工實務場上的「演戲」。於是,為了探究「社工為什麼要演戲」,我決定採用建制民族誌作為研究方法,並站在一線家暴社工的立足點上,解構這個「演戲」經驗如何在建制中被形塑。
當我實際投身成為一名家暴社工,與婦女工作的經驗,揭露了當前國家是如何治理「家庭暴力」,並以一種「安全至上」的意識形態,支配著整個網絡人員的工作。當各種建制的文本啟動,定義著婦女的「安全」,婦女的多元經驗便在「安全」的單一視框中被排除,以致「安全網」時常聽不懂婦女的需要,而網絡的資源也難以「投其所好」。
然而,一線的家暴社工,一面鑲嵌在「安全至上」的流程中,受到各種表單、指標與會議的規訓,一面又要與婦女的自主性並肩前行,在「建制最佳利益」與「案主自決」的角力下,「演戲」便成為社工在這場拔河下的生存方式。只要社工按照安全網所期待的安全劇本演出,婦女就有機會從安全網中「解除列管」。屆時社工就得以從各式的流程、指標中解放,讓工作回歸到相對低度建制的狀態,找回與婦女工作的彈性並減輕行政工作的負擔。
研究結果讓家暴社工看見自己在日常工作中,如何因著建制的流程為自己戴上了一副「安全」的眼鏡,產生了一連串權力關係所建構的知識,藉此看清楚社工所處的權力位置,進而長出抵抗的可能。 / The inspiration for my thesis came from a domestic violence social worker who complained that attending “Safety Network” conference is like acting in a show. From my understanding of “Domestic Violence Safety Networks” in college, these are programs for “high-risk” domestic abuse victims who are subsequently referred to the network conference. At this conference, the domestic violence network work together to explore possible safety options and coordinate resources for the victims. Ideally, the “Domestic Violence Safety Network” uses limited resources effectively. However, when it comes to a social work field, it becomes a “show act”. Based on this disjuncture, I decided to examine these conferences from a social worker’s perspective, using Institutional Ethnography as the analytical approach, to clarify the issue of why social workers are acting in the Safety Network.
I started my fieldwork as a social worker. Through my working experience, I found that nation's adhering to the ideology of, “Safety is the top priority” with regard to domestic violence, tended to control how network members nanny battered women. When texts are activated in the institution, high-risk classification typically centers on a battered women's “safety” need to the exclusion of all others. Eventually, these “safety networks” fail to understand the multifaceted needs of abused women, and this, in turn, makes network resources more difficult to access.
As a domestic violence social worker, safety and autonomy for abused women must be balanced. As a tool to mitigate the struggle between the “client’s best institutional interest” and the “client’s self-determination”, “acting with the safety script” appears to be a solution for social workers. In this way, battered women were able to remove their high-risk label while social workers were liberated from various processes and regulations. Hence, “acting” is the way by which social workers overcome this contradiction, bringing social work back to a less rigid set of working conditions, and increasing their overall flexibility in dealing with clients.
The research maps the social relations of the “Safety Network,” determining where social workers stand with respect to this framework institution, how their “safety lens” are activated, and what aspects of it dominate their work. Once social workers understand how this framework functions, it may increase their potential for constructively opposing it.
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