中文摘要 近年來治安問題日益受到重視，錄影監視系統之設置也成為改善治安的重要策略之一，臺北市里長以裝設錄影監視系統作為預防犯罪的重要政見，致里鄰監視器大幅成長甚至達全國之冠。里長無公權力且缺乏維管監視系統之專業力，為解決里辦公處設置之錄影監視系統大幅成長衍生纜線附掛凌亂、維修經費不足及隱私權等問題，臺北市政府決定整合並移轉警察局專業管理。 本研究以網絡政策治理的觀點分析臺北市錄影監視系統建置政策決策，探討里鄰錄影監視系統產生治安與資訊隱私難以兼顧之政策弔詭。個案聚焦於臺北市錄影監視系統之整合過程相關利害關係人意見，期能回顧建置過程相關問題並針對現況缺失提出改進之策。 本研究以立意抽樣的方式選定臺北市錄影監視系統整合期間實務運作者進行深度訪談，並蒐集官方機構有關臺北市錄影監視系統建置相關資料，兼採文獻分析法及個案研究法以取得描述性資料。研究主要目的包含：(1)探討臺北市里長建置管理錄影監視系統產生的問題；(2)探討臺北市錄影監視系統整合政策決策過程；(3)依據研究結果提供建置錄影監視系統相關建議及公部門如何與民力合作改善治安之未來方向。 研究結果如下：(1)人民重視治安甚於隱私；(2)里長沒有公權力不適合管理監視器；(3)里長建置之錄影監視系統機器老舊廠牌規格各異，警察局無法以接收方式整合；(4)新系統設置點位經警察局以治安專業評估，移轉過程難以配合里長一支換一支的期待；(5)利害關係人意見往往沒有那麼客觀；(6)警力有限民力無窮，以中長期而言整合社區資源結合民力協助警力為重要的未來方向。 而針對上述的研究發現，本研究提出三點建議：第一、維護治安應凝聚社區認同；第二、應加強風險管理及危機處理能力；第三、落實民間設置錄影監視系統之管理。 / Abstract Recently, the public security is a significant issue concerned by government. Setting the closed-circuit television (CCTV) system is one of the strategies for improving the public security. Village chiefs in Taipei have an important political view: To set neighborhood CCTV for crime prevention. As the result of that, the number of neighborhood CCTV in Taipei is the top in Taiwan. However, the village chiefs have neither public right nor the specialty for maintain the CCTV system. In order to conquer the problems: messy cables, lack of funds and privacy issues caused from the neighborhood CCTV, the Taipei City Government make a decision to shift the management rights to the police department. From my studies, I analyze the policy of Taipei CCTV and search for the community safety and privacy issues caused by the neighborhood CCTV. My research cases focused on the related-stakeholders’ opinions to the processing of Taipei CCTV integration. As we focus on that, we can propose better policies to improve the problems we have now. I chose purposive sampling as the way to select the workers in Taipei CCTV integration processing to have in-depth interviews. Moreover, I collected some information of Taipei CCTV from government resources and used literature review methodology with case review to have a descriptive research. The main propose of my studies including (1) To investigate the problems from the setting of CCTV by village chiefs. (2) To verify the processing of making Taipei CCTV integration policy. (3) To give some suggestions about how government and citizens work together to improve the community security in the future. Result as below: (1) Citizens thought security is more important than privacy. (2) Village chiefs aren’t suitable to manage the CCTV because they have no public right to do that. (3) It is difficult for police department to integrate the CCTV system because the monitors were old and the brands of CCTV were different. (4) The new CCTV system from police department is difficult to meet the every requirement from village chiefs. (5) The Opinions from related-stakeholders are not quite objective. (6) The number of police is limited. Thus, it is important to combine the citizen and police together to improve the public security. As follows, I have three recommendations. First, we need to agglomerate social identity to maintain the public security. Second, we need to improve the abilities on risk management and crisis handling. Third, we need to manage the setting of CCTV system.