資訊時代下全球化造成了流動空間的出現，亦促進了網絡社會的崛起；其影響不僅擴及政治、社會、經濟層面，更形成了全球犯罪經濟的現象。臺灣境內詐欺犯罪從過去當面直接接觸，轉為透過電信或網路間接接觸的詐騙形式；在政府的全面查緝及兩岸共同打擊犯罪之下，近年來電信詐欺集團呈現向外擴散跨越國境乃至全球的趨勢。此類全球犯罪網絡的相關實證研究至今仍極為缺乏，因此，本研究旨在討論前述犯罪機會、空間分工及社會網絡如何形成跨境電信詐欺犯罪網絡，及其背後的特殊運作機制。 　　經由文獻探討法、現有資料統計分析法及深度訪談18名受訪者（受刑人11名、偵查人員4名、駐外聯絡官3名），本研究發現犯罪機會同時影響空間分工及社會網絡，這三個重要指標亦型塑了跨境電信詐欺的犯罪網絡。詐欺集團利用各類犯罪機會（犯罪者、標的物、監控缺乏及手法工具的聚合，其中監控包含國家、網路與金融管制層面），結合空間移動、分工與第三地機制，社會網絡強弱連帶與第三方機制，形成特殊運作機制，促使詐欺網絡成為無遠弗屆的全球犯罪體系；核心組成員與第三方既是連結也是斷點的關係，更是其中的運作關鍵。透過此種犯罪網絡分析，可深入瞭解全球跨境犯罪的運作概略，進而形成應對防治作法及刑事政策建議。 / In the Information Age, globalization has brought about the emergence of space of flows and the rise of network society. Its influence not only extends to the political, social, and economic levels, but also forms the global criminal economy. In Taiwan, fraud has occurred from direct contact format (such as face-to-face) to indirect ones (such as via telephones and the Internet). Owing to the government's comprehensive investigation and the cross-strait joint criminal judicial co-operation, the telecoms fraud groups recently have traveled across borders and even to the whole world. As the relevant research based on empirical data is scant, this research aims to discuss how criminal opportunities, spatial division of labor, and social networks construct a cross-border telecommunications fraud criminal network and the special operational mechanism behind it. In this research, I reviewed the relevant literature, analyzed empirical data, and then conducted in-depth interviews with 18 respondents which include 11 prisoners, 4 criminal investigators and 3 police liaison officers. It is concluded that criminal opportunities would influence the spatial division of labor and social networks within criminal groups; these three important indicators formulate the criminal network of cross-border telecommunications fraud. A special operational mechanism combining various criminal opportunities (the convergence of offenders, targets, absence of guardians, and means; in which guardians include the level of national, cyber and financial regulations), spatial mobility and division of labor with the third-place mechanism, and strong and weak ties of social networks with the third-person mechanism, transforms fraud networks into a far-reaching global criminal system. The relationship between core group members and the third-person is not only a link but also a breakpoint, and it is undoubtedly the operational key. Ultimately, this research paints a clear picture of the global criminal networks and thus will possibly benefit the development of future criminal prevention and correction policies.

近年來，國內因大環境的變遷及電信自由化的推行，電信服務已成為國人日常生活中不可或缺之工具，尚因法規環境未置完善，致使電信人頭電話亦成為電信詐欺的犯罪的工具，電信詐欺不僅造成電信呆帳，並破壞電信事業的電信秩序及健全發展的環境外，同時嚴重影響社會治安、增加社會成本及損害公共利益，更使國家整體之競爭力受到負面的牽引。上述因產業政策不明確及法律制度的不健全，並未與時俱進，使電信犯罪之源頭電信人頭帳戶，無法建立有效的預防機制，故使電信市場成為電信詐欺份子得以犯罪的快樂天堂，並以「有騙無類」的作風行騙老少及國內外，電信詐欺目前已成為我國民怨排行第二名，致使得國內訂立電信聯合徵信制度的需求，成為產業界、輿論界、政界與法學界關心的焦點。 本研究係蒐集分析電信詐欺之特性及其對電信事業及社會成本增加所造成的損傷及影響，並以國外如英、美、日本及新加坡等國電信聯合徵信制度之損失統計及相關的法例及作法，藉由實務上之運作與現行法令的落差，檢視目前國內法律不足之處。同時由憲法位階對人權之秘密通訊之保障，對我國未來電信事業建立聯合徵信中心可行性提出研析與建議。 / Since the liberalization of telecom, telecommunication services become more and more an integral part of everyday life. Unfortunately, as well as telecom fraud through fraudulent accounts has become a serious problem in Taiwan. Due to telecom regulations are not regularly updated, the false account numbers were abused easily by the telecom fraud group, and not only caused telecom operators bad debt and profit lose, but also increased social cost obviously, such as the social security, public benefit and the country competitiveness. There is no effective preventive measure to address telecom fraud. Therefore, this country becomes a paradise for this type of activity. Telecom fraud targets all people, the youth, the elderly and even foreign immigrants, and ranks in the top two in social grievances. The telecom joint credit information system was paid attention by the Public, Industry and Government, which is to build up a effective preventive mechanism by regulation for telecom fraud is a important issue to be solved. Due to the uncertainty industrial policy and the legal system do not harmony with social needs, and not kept pace with the times, so that the source of the fake telecom numbers for telecom fraud criminal are unable to manage and block. In this study, I will analyze the characteristics of telecom fraud and its social cost and impact on the telecom industry and then to discuss the Telecom joint credit regulatory and practices used in other countries such as Britain, the United States, Japan and Singapore. This analysis will compare it with the current domestic legal deficiencies and proposes feasible recommendations.

自兩岸於1987年開放探親以來，隨著兩岸頻繁的交流，跨兩岸性的犯罪活動，如販毒、詐欺、人口販運等犯罪亦日趨嚴重，特別是近年來出現有別於以往傳統詐騙手法的新型態詐欺犯罪—以電話、網路為中介物的「電信詐欺犯罪」，大肆橫行於兩岸，為害兩岸治安最深，是類犯罪不斷翻新手法，巧藉各種名目詐騙民眾獲取不法暴利，造成極嚴重的社會成本付出。過去，兩岸共同打擊犯罪機制，僅有「金門協議」及其他非正式管道，以為合作打擊犯罪的依據，因「金門協議」的內涵不足致使成果有限。隨著政治氛圍的改變，兩岸終於2009年4月簽署「海峽兩岸共同打擊犯罪及司法互助協議」，為兩岸共同打擊犯罪奠定了新里程碑，惟分析其內容並與「駐美國台北經濟文化代表處與美國在台協會間之刑事司法互助協定」比較，可以發現尚有許多問題亟待解決。本研究藉由分析現行兩岸共同打擊犯罪機制，並提出問題及建議，以強化兩岸共同打擊電信詐欺犯罪的力道。 / Since 1987 Taiwan and Mainland China allowed people visited opposite side, cross-strait crimes such as smuggling drugs, fraud and human trafficking have become more and more serious as both parts frequently contacting with each other. Recently, new type fraud which is different from traditional fraud spread around and critically damage social security, especially telecom fraud by telephone and internet being the mediators. By using multiform excuses, these kinds of crimes continuously renovate to cheat innocent people and obtain huge illegal money, so that they cause a great loss of social. In the past, there were only Kinmen Agreement and the other unofficial channel as the basis in the cross-strait crime-fighting mechanism. However, Kinmen Agreement was too narrowed its coverage to limited in its results. With the political atmosphere changes, each part finally signed “Cross-Strait Agreement on Joint Crime-Fighting and Judicial Mutual Assistance” in April, 2009. This is the new milestone of cross-strait crime-fighting cooperation mechanism. As analyzing it and comparing it with “Agreement on Mutual Legal Assistance in Criminal Matters between the Taipei Economic and Cultural Representative Office and the American Institute in Taiwan”, we found there are still some obstacles need to be resolved. This study offers some questions and advises in order to strengthen the cross-strait telecom fraud crime-fighting cooperation mechanism.