The purpose of this study is to investigate a college computer course delivered in both online and face-to-face classes. As more online courses and programs emerge, concerns about the quality and comparability of online instruction with face-to-face instruction have arisen. Questions about the relative effectiveness of each mode of instruction are important both at the stage of course development and at the stage of course delivery. Earlier comparative studies have shown that online courses were equal to face-to-face courses. These studies evaluated student services and technological infrastructure, student satisfaction, and learning outcomes. However, few studies have been conducted on computer applications at the community college level. This study seeks to fill in this gap by providing students’ perceptions of computer education for a business program at the three-year diploma level. This study has examined the learning environment and informed practice by presenting differentiation and diversity mainly due to different mode of delivery in a college computer course. This study aims to provide a detailed understanding of the similarities and differences of college students attending online class versus face-to-face class taught by the same professor. It examines students’ perceptions of course design and delivery, their attitudes and beliefs about acquisition of computer applications, and their academic achievement as measured by the test scores. Mixed methods are employed to investigate the research questions both in depth and in breadth. In the Fall of 2009, 60 out of 89 eligible participants filled out the online questionnaire resulting in the response rate of 67% and six students participated one-on-one in-person interviews. Results from both quantitative and qualitative studies show that there is no significant difference between the face-to-face and online students with respect to their perceptions, attitudes, motivation, and learning outcomes. The findings demonstrate that there was no evidence showing difference between online learning and face-to-face learning. The different learning modes provide students with positive learning experiences. This study provides stakeholders such as students, college administrators, and professors with a detailed and meaningful understanding of the important learning environments for the online and face-to-face classes. The implications from the findings will help to enhance, advance, and expand face-to-face and online education at both the theoretical and practical level.

Scholars suggest that when students use information and communication technology to complete and present identity texts about their own cultural background, such as self-authored literature, artwork, and multi-media texts, they learn about themselves and others and they can improve literacy skills and proficiency with technology (Chow & Cummins, 2003; Cummins, 2006). In this exploratory case study five middle-school students attending a diverse inner city school, and each representing a different demographic, were asked to complete an identity text project. In question was whether they would consume or critically deconstruct the negative hegemonic discourses they might encounter in the process. Results indicated that student response to these discourses was inconsistent, that students minoritized as black were especially vulnerable to them, and that student-led constructivist projects like this should be preceded by effective inclusive schooling and media literacy pedagogy to help ensure student engagement with multi-literacies is enhanced as intended.

This case study examined the spread of ideas in a Gr. 5/6 classroom in which the teacher was attempting to foster a knowledge building community. The goal of the research was to explore the relationship between the social network of the classroom (in terms of face-to-face and computer-mediated interactions), the teacher’s role, and the spread of ideas. Further, the thesis examined how social network tools may help teachers better understand the pedagogical implications of Scardamalia and Bereiter’s (1991) Teacher A, B, C models. Analyses of videotaped lessons revealed the teacher used a complex mix of traditional instructional methods and knowledge building strategies while trying to shift the locus of control of learning to students. Critical teacher-driven processes included the class-wide adoption of knowledge building vocabulary and practices, and efforts to foster higher levels of student-student discourse. Analyses of online interactions provided strong evidence of highly interconnected student-student online networks, with the note reading network being especially dense. Longitudinal studies revealed these network established themselves early in the unit, and persisted during the course of the inquiry. There was evidence that idea improvement was present in addition to idea spread. In face-to-face classroom communication, the teacher’s role was more central, particularly in "Knowledge Building Talk" sessions. However, here too, the teacher made efforts to shift the locus of control. Overall the analyses suggest that social network tools are potentially useful for helping teachers make the difficult transition from "Teacher A" and "Teacher B" strategies, in which the locus of control is with the teacher, to "Teacher C" strategies, in which strategic cognitive processes are turned over to students. This dissertation proposes that movement toward Teacher C practices may be illustrated, in part, by a shift in classroom network topologies from that of a star-shaped network, centered on the teacher, to a highly interconnected student-student network. Finally, the thesis recounts a number of ways in which the use of social network tools uncovered discourse patterns of which the teacher was unaware, including gender differences in reading, building-on, and contribution patterns.

As a result of the increasing demand for tertiary education in many developing countries, institutions are seeking ways to increase educational access in difficult economic times. This paper describes the development of the University of the West Indies Open Campus as the mechanism for online distance education delivery to students across sixteen islands in the Caribbean region. The shift from the use of print based distance education to online education was examined from the perspectives of the administration, the instructors and the students in order to determine which factors were important for a successful transition. Factors examined included institutional context, vision, curriculum, organizational structure, finances, leadership, stakeholder attitudes towards online courses, staff training, student support and programme quality. The study also examined whether online education could promote a regional cultural identity. The research design used was a qualitative single case study with multiple data sources including archival records, semi-structured interviews and online surveys. Research findings indicate that implementing online education requires a deep understanding of the institutional context, clear vision, effective leadership, understanding attitudes towards online education and the provision of effective student support mechanisms. Context and aspects of culture (specifically communication) emerged as important factors that strongly influenced the transition, both pedagogically and in terms of the organizational culture and structure required to support online education. A lack of communication resulted in staff resistance both internally and externally. Communication was also the major stumbling block in the pedagogical changes required for online teaching and learning. Both students and instructors found teaching and learning online more difficult than in traditional classes as a result of the differences in communication modes between online classes and the wider culture. Students in online classes specifically desired the immediate feedback available in face-to-face classes and indicated a strong preference for blended learning. The study presents some suggestions for successful transitions and provides support for institutions preparing to use online education as a mode of distance education delivery, especially in the Caribbean context.

The purpose of this study is to investigate a college computer course delivered in both online and face-to-face classes. As more online courses and programs emerge, concerns about the quality and comparability of online instruction with face-to-face instruction have arisen. Questions about the relative effectiveness of each mode of instruction are important both at the stage of course development and at the stage of course delivery. Earlier comparative studies have shown that online courses were equal to face-to-face courses. These studies evaluated student services and technological infrastructure, student satisfaction, and learning outcomes. However, few studies have been conducted on computer applications at the community college level. This study seeks to fill in this gap by providing students’ perceptions of computer education for a business program at the three-year diploma level. This study has examined the learning environment and informed practice by presenting differentiation and diversity mainly due to different mode of delivery in a college computer course. This study aims to provide a detailed understanding of the similarities and differences of college students attending online class versus face-to-face class taught by the same professor. It examines students’ perceptions of course design and delivery, their attitudes and beliefs about acquisition of computer applications, and their academic achievement as measured by the test scores. Mixed methods are employed to investigate the research questions both in depth and in breadth. In the Fall of 2009, 60 out of 89 eligible participants filled out the online questionnaire resulting in the response rate of 67% and six students participated one-on-one in-person interviews. Results from both quantitative and qualitative studies show that there is no significant difference between the face-to-face and online students with respect to their perceptions, attitudes, motivation, and learning outcomes. The findings demonstrate that there was no evidence showing difference between online learning and face-to-face learning. The different learning modes provide students with positive learning experiences. This study provides stakeholders such as students, college administrators, and professors with a detailed and meaningful understanding of the important learning environments for the online and face-to-face classes. The implications from the findings will help to enhance, advance, and expand face-to-face and online education at both the theoretical and practical level.

Scholars suggest that when students use information and communication technology to complete and present identity texts about their own cultural background, such as self-authored literature, artwork, and multi-media texts, they learn about themselves and others and they can improve literacy skills and proficiency with technology (Chow & Cummins, 2003; Cummins, 2006). In this exploratory case study five middle-school students attending a diverse inner city school, and each representing a different demographic, were asked to complete an identity text project. In question was whether they would consume or critically deconstruct the negative hegemonic discourses they might encounter in the process. Results indicated that student response to these discourses was inconsistent, that students minoritized as black were especially vulnerable to them, and that student-led constructivist projects like this should be preceded by effective inclusive schooling and media literacy pedagogy to help ensure student engagement with multi-literacies is enhanced as intended.

Master of Science / Department of Food Science / Delores Chambers / Electronic reading (e-reading) device has been available for decades and there are many studies that have been published based on those devices. However with continuously changing tablet marketplace, there is a lack of studies looking at current devices. In order to understand the effect of tablets on undergraduate students, we conducted a consumer study to: 1) Determine the most beneficial tablet size for college students in their academic pursuits and 2) Determine the necessary types of support from academic libraries for college students conducting schoolwork using a tablet. An initial focus group study guided a consumer survey of 121 undergraduate students. The focus group study identified reading and note taking as key academic activities for tablet users. The participants were also interested in receiving quick help from the library and using electronic journal articles available from the library. A consumer survey took place at a university campus a month later. Each survey respondent answered a set of questionnaires using both large and small tablets of either Android or iOS operating system. The survey data showed that overall, larger tablet was preferred for academic use. Tablet size was not an important factor in reading or note taking (P ≥ 0.05) but perceived portability of a tablet size increased preference for that tablet size (P = 0.0078). In addition, the library’s instant messaging feature was found to be equally successful in both full and mobile website when viewed on a tablet (P ≥ 0.05). Many students who use HTML only or both HTML and PDF formats to view electronic journal articles when on a computer switched to PDF only when on a tablet. Our findings can assist tablet manufacturers in making a suitable tablet targeted for higher education uses. This study can also guide academic libraries in improving accessibility to resource for a growing number of undergraduate tablet users.

Doctor of Philosophy / Curriculum and Instruction Programs / F. Todd Goodson / Historically, advances in technology have impacted education, particularly in the field of literacy. Often, educators initially resist these changes. Today, this is the case with the new literacies. Although students increasingly turn to technology to communicate, school practices still largely ignore this cultural phenomenon. This qualitative study explores the roots of this resistance by examining how teachers negotiate the use of digital literacies in the classroom, particularly in respect to the rhetorical boundaries imposed upon schools by their local culture. Data were collected through 34 interviews with individuals in three demographically different schools districts. Of particular interest were the key literacy decision makers. At the district level, assistant superintendents who also served as secondary curriculum directors, technology directors and literacy coaches were interviewed. The school level focused on middle and high schools, and, in two districts, on alternative education centers. Principals, librarian, lead English teachers and new English teachers, defined as teaching for three years or less, provided information for the study at these schools. During the data analysis, grounded theory, as well as the gap and continuum theories described by Deanna Bogdan (1992a & b), guided the study. When examining what factors create the boundaries educators work within, nine initial themes emerged: infractions, distractions, dependency, immediacy, misinformation, safety, inappropriateness, funding and change. Further examination of the data revealed the central phenomenon: “The technological evolution that occurs outside the classroom must be adapted before it makes its way into pedagogical practice.” This phenomenon provides the first layer for the model. To better understand the adaptation process, the gap and continuum theories were employed, leading to a spectrum between gatekeepers and facilitators. Each of the three districts fit in distinctively different places on this spectrum. Axial coding was then used to further explore the relationship of the themes to the adaptation process. The nine themes could then be collapsed into three categories: perceptions of student behaviors, perceptions of technology, and perception of school’s role in society. This study provides educators insight into the factors that guide their decision-making processes when considering the incorporation of technology into the classroom.

Doctor of Philosophy / Curriculum and Instruction Programs / Andrew G. Bennett / Online assessments afford many advantages for teachers and students. Okolo (2006) stated, “As the power, sophistication, and availability of technology have increased in the classroom, online assessments have become a viable tool for providing the type of frequent and dynamic assessment information that educators need to guide instructional decisions,” (pp 67-68). As post secondary institutes use online learning environments, education has molded into hybrid experiences. Traditional courses now regularly infuse components of online learning and assessments by required student participation both in person and online. Research is needed to analyze online components of assessment and student achievement. Data was gathered from an undergraduate mathematics course designed for students seeking a bachelor’s degree in elementary education. The course was entitled MATH 320: Mathematics for Elementary School Teachers. Synergies of quantitative and qualitative data were evaluated to assess the impact of written and video help tutorials in online quizzes on student achievement. Three forms of data were collected: student interviews, surveys about students’ online quiz experiences and learning style preferences, and student performance and tutorial usage statistics from seven online quizzes. Student interviews were conducted mid-semester by the researcher who also transcribed and analyzed data. Graphical schemes were used to identify and categorize responses to interview questions. Students’ responses were summarized and quantified in frequency tables. Surveys about students’ online quiz experiences and learning style preferences were analyzed through descriptive statistical methods to describe the data with numerical indices and in graphical form. Correlation matrices and linear regression models were used to identify relationships among survey items. Additionally, Analysis of Variance (ANOVA) techniques were used to explore the data for statistical significance. Students were assigned seven online quizzes throughout the semester. Descriptive statistics were calculated to describe the online quiz data. Regression models were used to determine correlations between use of help tutorials and performance on online quizzes. Data analysis revealed students were persistent and motivated to retake similar quizzes multiple times until a high or perfect score was obtained. After missing a problem, students selected written help tutorials more often than video help tutorials to identify mistakes and understand how to solve the particular problem. The proportion of students whose scores improved after using both written and video help tutorials was greater than those who used the written help tutorials alone. Although the number of students who benefited from the video help tutorials was smaller than expected, the increased performance could be appreciated by students and educators alike. The research presented herein should serve as a base for curriculum development in university mathematics programs utilizing or considering implementation of online tutorials coupled with student evaluation.

Class size has long been recognized as a factor affecting achievement in face-to-face contexts. However, few studies have examined the effects of class size in online courses, or the effects of dividing an online class into smaller discussion groups. The current study examined the relationship between class size and the use of grouping strategies on note reading, note writing, and collaborative discussions in online graduate-level courses. This mixed-methods study analyzed tracking logs from 25 graduate-level online courses using Web Knowledge Forum (25 instructors and 341 students) and interviews from 10 instructors and 12 graduate students with diverse backgrounds. The quantitative and qualitative data analyses were designed to complement each other. Findings suggested 13 to 15 as an optimal class size and four to five as an ideal subgroup size. Not surprisingly, the results revealed that, as class size increased, the total notes that participants read increased significantly. However, as class size increased, the percentage of course notes that students read decreased significantly (i.e., students were reading a smaller proportion of the course notes). In larger classes, participants were more likely to experience information overload and students were more selective in the notes that they read. A significant positive correlation was found between class size and total notes written. Students’ note size and grade-level score were negatively correlated with class size. The data also suggest that the overload effects of large classes can be minimized by dividing students into small groups for discussion purposes. Interviewees felt that the use of small groups in large classes benefited their collaborative discussions. The preceding results underscore the importance of using small discussion groups when class sizes are large. The research concludes with a list of pedagogical recommendations and suggests new software features that may help enhance learning in online courses.