Abstracts in English, Zulu, Sesotho and Venda / This study focused on occupational health and safety in South African small businesses. The owners/managers of small businesses have a moral, legal and financial obligation to ensure the health and safety of their employees. Both an international and South African perspective on occupational health and safety in small businesses are included in the literature study. Twelve core occupational health and safety criteria, developed specifically with regard to small businesses, were identified and used as basis for this study, in conjunction with the aspects of the theory of planned behaviour. The research design of this study included a positivistic research philosophy and a deductive research approach. A questionnaire was developed and used to determine the knowledge, attitude, behavioural intent and actual behaviour of South African small business owners/managers with regard to occupational health and safety in their businesses. In addition, barriers to occupational health and safety compliance were determined and tested to determine the perceived strength of these barriers. South African small business owners/managers completed the questionnaire for this study. It was determined that the knowledge, attitude, behavioural intent and actual behaviour of South African small business owners/managers related to occupational health and safety were not at optimum levels. Barriers to compliance should be reduced. Legal compliance issues comprise one of the main reasons why South African small businesses fail. Therefore, this study proposes a compliance management framework, based on applicable occupational health and safety legislation that encompasses moral, legal and financial contentions. The identified core occupational health and safety criteria were used as sections in the compliance management framework. This proposed compliance management framework aims to reduce the complexity of occupational health and safety legislation for South African small business owners/managers. / Ngudo heyi yo sedza kha tsireledzo na mutakalo mushumoni kha mabindu maṱuku Afrika Tshipembe. Vhalanguli/vhaṋe vha mabindu maṱuku vha na pfanelo ya vhuḓilisi, mulayo na masheleni u khwaṱhisedza tsireledzo na mutakalo kha vhashumi vhavho. Vhuvhili hazwo mbonalo ya lushaka na ya dzitshaka nga ha tsireledzo na mutakalo mushumoni kha mabindu maṱuku zwo katelwa kha ngudo dza maṅwalwa. Nḓila khulwane dza fumimbili dza tsireledzo na mutakalo mushumoni, dzo bveledzwaho nga maanḓa hu tshi itelwa mabindu maṱuku, dzo topolwa na u shumiswa sa mutheo kha ngudo heyi, zwo ṱanganyiswa na zwiteṅwa zwa thiori ya vhuḓifari ho dzudzanywaho. Nyolo ya kuitele kwa ṱhoḓisiso heyi i katela fiḽosofi ya ṱhoḓisiso ine ya khwaṱhisedza nga u sedza hu tshi shumiswa kuitele kwa ṱhoḓisiso kwa u ṋea zwiitisi. Mbudzisambekanywa yo bveledziswa na u shumiswa u ta nḓivho, vhuvha, vhuḓifari vhune ha khou lavhelelwa na vhuḓifari ha vhukuma ha vhaṋe/vhalanguli vha mabindu maṱuku Afrika Tshipembe zwi tshi ḓa kha tsireledzo na mutakalo mushumoni mabinduni avho. U ḓadzisa kha zwenezwo, zwithivheli kha u tevhedza tsireledzo na mutakalo mushumoni zwo tiwa na u lingwa u ta maanḓa o vhonwaho kha zwithivheli izwi. Vhaṋe/vhalanguli vha mabindu maṱuku Afrika Tshipembe vho fhindula mbudzisambekanywa kha ngudo heyi. Ho waniwa uri nḓivho, vhuvha, vhuḓifari vhune ha khou lavhelela na vhuḓifari ha vhukuma ha vhaṋe/vhalanguli vha mabindu maṱuku Afrika Tshipembe zwi tshi ḓa kha tsireledzo na mutakalo mushumoni zwo vha zwi si kha ḽeveḽe dza nṱhesa. Mafhungo a u tevhedza lwa mulayo tsho vha tshiṅwe tsha zwiitisi zwihulwane uri ndingani mabindu maṱuku a Afrika Tshipembe a tshi khou kundelwa. Nga zwenezwo, ngudo heyi yo dzinginya furemiweke ya ndangulo ya u tevhedza, zwo ḓi sendeka kha mulayo wo teaho wa tsireledzo na mutakalo mushumoni une wa katela therisano dza vhuḓilisi, mulayo na masheleni. Nḓila khulwane dzo topolwaho dza tsireledzo na mutakalo mushumoni dzo shumiswa sa khethekanyo kha u tevhedza furemiweke ya ndangulo. Heyi furemiweke ya ndangulo ya u tevhedza yo dzinginywaho yo livhiswa kha u fhungudza vhukonḓi ha mulayo wa tsireledzo na mutakalo mushumoni kha vhaṋe/vhalanguli vha mabindu maṱuku Afrika Tshipembe. / Lolu cwaningo lugxile kwezempilo nokuphepha emsebenzini emabhizinisini amancane aseNingizimu Afrika. Abanikazi / abaphathi bamabhizinisi amancane banesibopho sokuziphatha, sezomthetho kanye nezezezimali sokuqinisekisa impilo nokuphepha kwabasebenzi babo. Kokubili umbono wamazwe omhlaba nowaseNingizimu Afrika ngempilo nokuphepha emsebenzini emabhizinisini amancane kufakiwe esifundweni semibhalo. Izimiso eziyishumi nambili eziyisisekelo zezempilo nokuphepha emsebenzini, ezithuthukisiwe ngokukhethekile maqondana namabhizinisi amancane, zahlonzwa futhi zasetshenziswa njengesisekelo salolu cwaningo, ngokuhlangana nezici zomqondo wokuziphatha okuhleliwe. Ukwakheka kocwaningo kwalesi sifundo kubandakanye isimo esiyisisekelo solwazi, iqiniso nokuba khona (ifilosofi) kokucwaninga okuhle kanye nendlela yocwaningo yokuthuthukisa umbono ngokuya komqondo osukhona. Kwenziwa uhlu lwemibuzo futhi lwasetshenziswa ukuthola ulwazi, isimo sengqondo, inhloso yokuziphatha nokuziphatha kwangempela kwabaninimabhizinisi / abaphathi bamabhizinisi amancane aseNingizimu Afrika maqondana nempilo nokuphepha emsebenzini emabhizinisini abo. Ngaphezu kwalokho, izithiyo ekuthobeleni ezempilo nokuphepha emsebenzini zanqunywa futhi zahlolwa ukuthola amandla abonwayo alezi zithiyo. Abanikazi bamabhizinisi amancane / abaphathi baseNingizimu Afrika bagcwalise uhlu lwemibuzo kulolu cwaningo. Kwanqunywa ukuthi ulwazi, isimo sengqondo, inhloso yokuziphatha nokuziphatha kwangempela kwabaninimabhizinisi / abaphathi bamabhizinisi amancane aseNingizimu Afrika ahlobene nempilo nokuphepha emsebenzini bekungekho ezingeni elifanele. Izithiyo ekuthobeleni kufanele zinciphiswe. Izinkinga zokuthobela komthetho ziqukethe esinye sezizathu ezisemqoka zokuthi kungani amabhizinisi amancane aseNingizimu Afrika ehluleka. Ngakho-ke, lolu cwaningo luphakamisa uhlaka lokuthobela kokuphathwa, olususelwa kumthetho osebenzayo wezempilo nokuphepha emsebenzini obandakanya imibango yokuziphatha, yezomthetho neyezezimali. Izimiso ezisemqoka ezikhonjiwe kwezempilo nokuphepha emsebenzini zisetshenziswe njengezigaba zohlaka lokuthobela kokuphathwa. Lolu hlaka oluhlongozwayo lokuthobela kokuphathwa luhlose ukunciphisa ubunzima bemithetho yezempilo nokuphepha emsebenzini yabaninimabhizinisi / abaphathi bamabhizinisi amancane aseNingizimu Afrika. / Boithuto bona bo ne bo shebane le polokeho le bophelo bo botle dikgwebong tse nyane Afrika Borwa. Beng ba/baokamedi ba dikgwebo tse nyane ba na le boikarabello ba boitshwaro, molao le ditjhelete ba ho netefatsa polokeho le bophelo bo botle ba basebeletsi ba bona. Boithuto ba dingolwa bo kenyelleditswe bobedi tjhebo ya matjhaba le ya Afrika Borwa mabapi le polokeho le bophelo bo botle mosebetsing ho dikgwebo tse nyane. Ho hlwailwe le ho sebediswa ditlhophiso tse leshome le metso e mmedi tsa motheo tsa polokeho le bophelo bo botle mosebetsing, tse thehilweng ka ho qolleha bakeng sa dikgwebo tse nyane jwalo ka motheo wa boithuto bona, hammoho le dikarolo tsa thiori ya boitshwaro bo rerilweng. Moralo wa patlisiso wa boithuto bona o ne o akarelletsa filosofi ya dipatlisiso tse senang leeme le katamelo ya dipatlisiso e etsang diteko ho fumana na thiori e itseng ke nnete kapa tjhe maemong a itseng. Ho ile ha hlahiswa le ho sebediswa letoto la dipotso ho fumana tsebo, maikutlo le maikemisetso a boitshwaro le boitshwaro ba nnete ba beng ba/baokamedi ba dikgwebo tse nyane ba maAfrika Borwa mabapi le polokeho le bophelo bo botle dikgwebong tsa bona. Ho feta moo, dithibedi tsa tatello ya melawana ya polokeho le bophelo bo botle mosebetsing di ile tsa fumanwa le ho etswa diteko ho bona matla ao ho dumelwang hore dithebedi tsena di na le ona. Beng ba/baokamedi ba dikgwebo tse nyane ba maAfrika Borwa ba ile ba tlatsa letoto la dipotso bakeng sa boithuto bona. Ho ile ha fumanwa hore tsebo, maikutlo le maikemisetso a boitshwaro le boitshwaro ba nnete ba beng ba/baokamedi ba dikgwebo tse nyane ba maAfrika Borwa mabapi le polokeho le bophelo bo botle mosebetsing ha di maemong a matle. Dithibedi tsa tatelo di lokela ho fokotswa. Mathata a tatelo ya semolao ke a mang a mabaka a sehlooho ao ka ona dikgwebo tse nyane tsa Afrika Borwa di hlolehang. Kahoo, boithuto bona bo sisinya boteng ba moralo wa tsamaiso ya tatelo, o thehilweng hodima melao e amehang ya polokeho le bophelo bo botle mosebetsing o kenyelletsang mehopolo ya boitshwaro, molao le ditjhelete. Ditlhophiso tse hlwailweng tsa motheo tsa polokeho le bophelo bo botle mosebetsing di sebedisitswe jwalo ka dikarolo moralong wa tsamaiso ya tatelo. Moralo ona o sisintsweng wa tsamaiso ya tatelo o ikemiseditse ho nolofatsa molao wa polokeho le bophelo bo botle mosebetsing bakeng sa beng ba/baokamedi ba dikgwebo tse nyane ba maAfrika Borwa. / Business Management / D. Phil. (Management Studies)

The objective of the research study is to determine, whether Cape Medical Plan has the need for an employee assistance program, the content of such a program, as well as the important principles which are to be considered when implementing an employee assistance program within the organisation. The investigation consisted of 26 staff members participating, of which 9 were managers and 17 employees. With reference to the empirical investigation, it was concluded that a recommendation be made that a formal policy in terms of an employee assistance program be compiled; and be championed by the Human Resource Manager. A model, that will meet the needs of the company, should be followed, to ensure the successful implementation of an employee assistance program. / Social Work / M.Diac. (Social Work)

The objective of the research study is to determine, whether Cape Medical Plan has the need for an employee assistance program, the content of such a program, as well as the important principles which are to be considered when implementing an employee assistance program within the organisation. The investigation consisted of 26 staff members participating, of which 9 were managers and 17 employees. With reference to the empirical investigation, it was concluded that a recommendation be made that a formal policy in terms of an employee assistance program be compiled; and be championed by the Human Resource Manager. A model, that will meet the needs of the company, should be followed, to ensure the successful implementation of an employee assistance program. / Social Work / M.Diac. (Social Work)

The aim of the study is to determine the nature and utilisation of an Employee Assistance Programme (EAP) in a white-collar work environment, and, more specifically, in a South African context. Information about the research topic was obtained from accumulate records of the Standard Bank's Employee Well-being Programme (EWP), structured interviews which were conducted with eleven EWP practitioners and a union representative, and from self-administered questionnaires which were completed by a sample of 153 of the bank's employees. The study includes an in-depth literature review on EAPs in general and issues such as the nature and scope of the bank's EWP, the extent to which the EWP addresses employees' needs, the nature and extent of the marketing of the EWP, and the extent to which the workforce is utilising the programme, were explored and described. The main findings are that the EWP shows evidence of acceptance by employees as well as a degree of utilisation that compares favourably with local and international trends. It also shows an incongruence between marketing and employee orientation and training initiatives and reveals that programme evaluation efforts are insufficient and could be significantly improved. Accordingly, recommendations have been made pertaining to the needs of employees, employee and union involvement, a multi-disciplinary approach to case management, marketing, training and evaluation with regard to the EWP, an EWP database, and a post-treatment follow-up. / Social Work / M.A. (Social Work)

The aim of the study is to determine the nature and utilisation of an Employee Assistance Programme (EAP) in a white-collar work environment, and, more specifically, in a South African context. Information about the research topic was obtained from accumulate records of the Standard Bank's Employee Well-being Programme (EWP), structured interviews which were conducted with eleven EWP practitioners and a union representative, and from self-administered questionnaires which were completed by a sample of 153 of the bank's employees. The study includes an in-depth literature review on EAPs in general and issues such as the nature and scope of the bank's EWP, the extent to which the EWP addresses employees' needs, the nature and extent of the marketing of the EWP, and the extent to which the workforce is utilising the programme, were explored and described. The main findings are that the EWP shows evidence of acceptance by employees as well as a degree of utilisation that compares favourably with local and international trends. It also shows an incongruence between marketing and employee orientation and training initiatives and reveals that programme evaluation efforts are insufficient and could be significantly improved. Accordingly, recommendations have been made pertaining to the needs of employees, employee and union involvement, a multi-disciplinary approach to case management, marketing, training and evaluation with regard to the EWP, an EWP database, and a post-treatment follow-up. / Social Work / M.A. (Social Work)

Globally organisations face unacceptable levels of fatalities that translate into financial losses and bad publicity, which can be attributed to the inadequate employee engagement in decision making in daily work activities. This study explores the participative role of employees in the management of occupational health and safety (OHS), and investigates the impact of employee participation on the decision making processes that create a safe workplace. The joint labour-management committees encourage employee participation that improves the injury and disease prevention programs. Four participative approaches exist in the decision making processes, namely Directed Participation, Involvement, Pro-active Participation and Ownership, that are interrelated and integrated with the decision making process. When employees are required to abide by set guidelines and procedures, Directed Participation is appropriate. This has been observed to occur with little or no input from employees, whilst the application of legislation requires the process of involvement where critical decisions are made outside the domain of the employee. The pro-active participation process entails the sharing, consulting and making of joint decisions, which is most suitable in the Safety Health and Environmental committees, ensuring the process of Ownership empowers employees to champion the OHS activities. In OHS management there are instances when numerous participative approaches are utilised simultaneously to make decisions. All employees, both blue collar workers and management have a positive influence in creating a safe workplace, with the likelihood of older and experienced employees participating more than their younger counterparts in the decision making processes within the various OHS forums. Also, the more employees assume full responsibility for their health and safety, the greater is their influence to find solutions to the safety challenges. Additionally, making joint decisions to create a safe workplace will, in turn, encourage employees to participate more. The use of the participative approaches results in an improvement in the iii decision making processes within S.H.E. committees and OHS management processes, thereby making a positive contribution. More research is recommended to explore the relationships between employee participation in decision making and the compliance to OHS legislation, employee training, the safety culture and the influence of trade unions. / Business Management / DBL