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Abstract The purpose of the study was to explore the relationship between emotional intelligence and crisis management, and to examine the important effect of emotion implementation on daily life. The study investigates the predictive effect of different background variables of emotional intelligence on crisis management. Further, emotional intelligence can influence the policies or actions taken for any crises. The subjects were 162 teachers from Nantou Area in 921 Earthquake Catastrophe in Taiwan. The instruments used in the study included ¡uemotional intelligence questionnaire¡vand ¡ucrisis management questionnaire¡v. The data was analyzed by the statistics methods of frequency distribution, person's correlation, t-test, one-way ANOVA, MANOVA, canonical correlation and stepwise multiple regression. The major findings were as follows: 1.The level of emotional intelligence and crisis management of Earthquake Catastrophe Area School Teachers are medium. 2.For emotional intelligence, emotion management, there were significant differences among variables of faith¡Bteaching experience¡Bthe top academic degrees on emotional intelligence, but gender¡Bage¡Bposition and school scope were not. 3.As to crisis management, there were significant differences among variables of gender¡Bteaching experience¡Bthe top academic degrees on crisis management, but age¡Bfaith¡Bposition and school scope were not . 4.There were significant differences of crisis management due to different emotional intelligence measures. 5.The result of canonical correlation analysis revealed that perceived emotional intelligence was significantly associated with crisis management by a canonical variable. The one canonical relation coefficient is .294. 6.The variables of emotional intelligence could significantly predict crisis management.

Abstract¡G Taiwan has been suffering from a series of severe earthquake disaster. Especially in 921 Earthquake. To deal with such a disastrous situation, government implemented the new plans for the quake-ravaged areas, such as the guiding principle of 921 disaster recovery. This study is attempted to program Industry Reconstruction of post- earthquake in the disaster area. The research method of this research is consisted of data analysis and SWOT Analysis. The research results have indicated: 1.The government plays an important role in the process of Industry Reconstruction. In the entire process of industry reconstruction, from the rescue at the early stage to the replacement of industry reconstruction, it is inevitably that the role of government would be the main influence of industry reconstruction effectiveness. However, in the meanwhile, because of the urge of becoming a member of WTO, it had caused the rate of the unemployment increased and some small businesses closing down. People had economically undertaken all the domestic pressures of becoming a member of WTO, and yet now the government had to face another problem, industry reconstruction in the quake-ravaged areas. It seems that it would be much harder for the government to overcome all at once, therefore, a series of well-related policy is needed, such as the guiding of job-shifted for farmers and style-shifted of agriculture, the strategic alliance of the agriculture association, the promotion of Tourism and the construction of the specific industry in the quake-ravaged areas. Those policies should be concerned in regarding to post-earthquake recovery. 2.The people participation in the reconstruction progress After 921 earthquake, it is obviously that government had difficulty to undertake all issues domestically and internationally. Therefore, it found that the participation of people in the post earthquake recovery would be necessary. Indeed, with the participation of people, it can speed up the process of the recovery. As a result, the participation of people in the quake- ravaged areas was seriously required to the re-development of the specific local industry. 3.The style-shifted of industry and resource integration Since Taiwan had put efforts on becoming a member of WTO in order to increase its products more competitive in the atmosphere of international trade, the style-shifted of Industry would be necessary in avoidance to elimination of the potential domestic industry. For example, when the style-shifted, from agriculture to agricultural Industry, had occurred, the needs of machines in Agriculture would be increased in order to reduce the cost of agriculture production. As a consequence, the agriculture production would become more competitive in international trade and it would increase GDP in a sense. Therefore, promoting the number of experts in relation to the knowledge of agriculture from government would be the prior in order to increase the competitiveness in international trade.

本研究主要採用資源保存理論的壓力模式來檢驗921地震發生兩年半後，災區居民的資源流失與因應行為對身心症狀的影響，並比較不同社區組織與族群在資源流失、因應行為及身心症狀上的差異本研究主要採用問卷調查法，研究對象為南投埔里鎮居民，有效樣本共354份。受測樣本的設計分為目前住在組合屋和目前住在自己家中以及原住民和非原住民。研究工具包括「創傷後壓力反應指標問卷」、「資源流失調查表」及「因應量表」。資料的處理以相關分析、路徑分析、階層回歸分析和單因子共變數分析為主。本研究結果發現如下：（1）資源流失與逃避式的因應均能預測災區居民的身心症狀，但資源流失對身心症狀的預測要大於逃避式因應，且在四種類型的資源中，以個人資源流失的預測力最強。（2）在不同社區組織的比較中，組合屋居民出現較多身心症狀和資源的流失，且個人資源的流失和逃避式因應均是預測其身心症狀的最強變項。（2）在不同族群的比較中，原住民族群與非原住民族群在身心症狀和資源流失上沒有明顯差異，但原住民族群報告較多逃避式的因應，且逃避式的因應是預測其身心症狀的最強變項。根據研究結果，本研究對地震後的復建提出以下幾點建議：（1）減緩災難後資源的流失並增加資源的獲得。（2）社區組織的介入。（3）增強原住民族群的因應行為。 關鍵字：921地震、資源流失、因應行為、組合屋、原住民 / This study used the Conservation of Resources stress model to examine the effects of resources loss and coping behavior on psychological/physical symptoms after the 921 earthquake. And compared with the differences of resources loss, coping behavior and psychological/physical symptoms in different community organizations and races. This study was conducted by questionnaire investigation. 354 participants living in Pu-Li Town completed the questionnaires. The design of samples was distinguished between living in Temporal houses and living in own houses, and aborigines and non-aborigines. The measurements applied in this study included "Posttraumatic Stress Reaction Index Questionnaire", "Resources Loss Inventory" and "Coping Scale". The obtained data was analyzed by Pearson product-moment correlation, path analysis, hierarchical multiple regression analysis and one-way ANCOVA. The results of this study included: (1) resources loss and avoidant coping could predict psychological/physical symptoms, but resource loss predicted psychological symptoms better than avoidant coping. Personal resources were the strongest predictor among four kinds of resources. (2) In different community organizations. Temporal house's residents reported more resources loss and psychological/physical symptoms. And personal resources and avoidant coping were the strongest predictors. (3) In different races, the level of resources loss and psychological/physical symptoms were no significant differences between aborigines and non-aborigines. But aborigines revealed more avoidant coping and avoidant coping was the strongest predictor. Based on the results, some suggestions to post-earthquake rehabilitation were included: (1) Acting to limit resources loss after disaster and increase resources gain. (2) Considering the intervention of community organization. (3) Enhancing aborigine's coping behavior. Keywords: 921 earthquake, resource loss, coping behavior. Temporal houses, aborigines

1999年台灣發生九二一地震之後，中央政府為因應災後重建需要，制定「九二一震災暫行條例」，並依法設置「行政院九二一震災災後重建推動委員會」負責重建事項之協調、審核、決策、推動及監督。其次再將中央政府所收震災捐款設立「財團法人九二一震災重建基金會」，聘任政府相關單位代表與民間社會人士組成董監事會共同管理基金。 財團法人九二一震災重建基金會為一公設的財團法人（GONGO），成立之初主要功能仍是在配合政府施政，並未因面對地震應變而有所調整。然而2000年台灣進行50年來首次的政黨輪替，卻也意外地改變了基金會的組織型態，以「議題導向、主動規劃」成為基金會新的思考方向，並在此基礎之上展開策略規劃。 本文主要以「策略矩陣分析法」對於基金會所推動的住宅重建策略進行分析，並以政府所推動相對之住宅政策作為比較基準（benchmark），透過實務上的驗證分析，說明在一個創新的組織型態下，確實能更為有效地處理「公共」議題，同時為「公設財團法人」或是「行政法人」的角色找出新的價值與定位。 / Following Taiwan’s September 21 (921) Earthquake in 1999, the central government answered post-disaster reconstruction needs by drawing up the Temporary Statute for 921 Earthquake Reconstruction. On this basis it established the Executive Yuan 921 Earthquake Post-Disaster Recover Commission to address problems of co-ordination, policy approval and development, process advancement and overall supervision. In addition, it formed the 921 Earthquake Relief Foundation using donations received by the central government, while placing government representatives from applicable agencies as well as members of the public on a board of directors to manage the foundation’s funds. The 921 Earthquake Relief Foundation was a “government-organized non-governmental organization” (GONGO). Its main function at the time of its formation was to coordinate with the government in the implementation of policy, but it was not able to adjust its role in the face of new contingencies. In 2000, however, Taiwan’s first transfer of political power in fifty years unexpectedly reshaped the foundation. Its line of thinking became “issue-oriented and planning-proactive,” and on this basis it began to be involved in strategic development. This article uses strategic matrix analysis to investigate the residential reconstruction policy advanced by the foundation. With the corresponding residential policy advanced by the government as a benchmark, and using practical verification and analysis, it argues that an organization that has undergone change is indeed able to efficiently deal with “public” themes while at the same time seeking out new value and orientation in the role of a GONGO or the “administrative corporation.”