Thesis (M.S.)--Missouri University of Science and Technology, 2009. / Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed January 22, 2009) Includes bibliographical references (p. 53-55).

Thesis (M.A.)--University of Hong Kong, 1994. / Includes bibliographical references.

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references.

Thesis (M. Soc. Sc.)--University of Hong Kong, 1991.

Thesis (M. Sc.)--University of Hong Kong, 1995. / Includes bibliographical references.

Thesis (M.A.)--University of Hong Kong, 1994.

Thesis (M.A.)--University of Hong Kong, 1994. / Includes bibliographical references. Also available in print.

Thesis (M.A.)--University of Hong Kong, 1994. / Also available in print.

Thesis (M.Soc.Sc.)--University of Hong Kong, 1991. / Also available in print.

Devido a meu interesse pelo setor de aeroportos, sobretudo pela atuação dos agentes aeroportuários e pelos saberes inerentes a seu trabalho, bem como através do contato com a abordagem dos estudos baseados em práticas (NICOLINI; GHERARDI; YANOW, 2003), foi delineada a seguinte questão de pesquisa: “Como se configura o trabalho e a articulação dos saberes dos agentes aeroportuários, à luz da noção de knowing-in-practice?”. O método foi construído com base em técnicas etnográficas, como observação participante, entrevistas informais e pesquisas em arquivo, juntamente com a etnonarrativa. Esta proposta é importante para transcender a hierarquização presente entre os diversos tipos de saberes envolvidos na concepção do trabalho, atribuindo ênfase a uma atividade profissional que tem papel fundamental, social e econômico, no setor brasileiro de aviação civil, a qual, porém, ainda é pouco explorada em pesquisas acadêmicas. Concluiu-se que as práticas de trabalho, embora fortemente regulamentadas e padronizadas, podem ser sucessivamente alteradas e, a partir daí, novos saberes e novas práticas se constituem com base em um julgamento ético, estético e emocional, inserido no contexto de trabalho situado. / From my interest in the airports sector, especially for the performance of airport staff and know-how inherent in their work, as well as through contact with the approach of practice-based studies (Nicolini, Gherardi & Yanow, 2003), the following was outlined research question: "How is configured the work and integration of knowing of airport agents in the light of the notion of knowing-in-practice?”. The method was built based on ethnographic techniques such as participant observation; interviews; searches on file, and the ethnonarrative approach. This proposal is important to transcend the hierarchical arrangement present between different types of knowledge involved at work giving emphasis to an occupation that has fundamental role, social and economic, in the Brazilian sector of civil aviation, which, however, is still little explored in academic research. It was concluded that working practices, though heavily regulated and standardized, can be successively altered and, from there, new knowledge and new practices are constituted based on an ethical, aesthetic and emotional trial, placed in the context of work located.