This study investigated the management of information and communication technologies (ICTs) at academic libraries in selected public universities in Ghana. The purpose for this study was to investigate the managerial processes and challenges in terms of conceptualization, policies, planning, implementation and strategies involved in ICTs adoption in order to formulate strategies for their management in Ghanaian academic libraries. Specifically, the objectives of the study were to review and explore the status and level of ICT diffusion in Ghanaian university; audit the procedures, processes and factors that influence ICT adoption and implementation in Ghanaian university libraries; establish the institutional policies, strategies and human resource that is in place and available for the adoption; determine the factors that hinder the adoption and management of ICTs in Ghanaian university libraries; and design a framework for effective and efficient management of ICTs in Ghanaian public university libraries. The study adopted mixed-method research design approach combining both quantitative and qualitative approaches through the pragmatic worldview to achieve the main purpose of the study. Adopting a survey study design, data was collected from five selected Ghanaian public universities by interviewing the five university librarians/directors, using questionnaires on 313 library staff and making observations within the five libraries. The findings of the study established that the managerial tools/instruments required for effective ICTs management in Ghanaian university libraries include the availability of library ICT policies, a library ICT strategic plan, library ICT installation and maintenance manuals, library ICT integration plans, and standard operations manuals. In addition, adequate funds, skilled manpower, adequate and standard ICT infrastructures among others. However, the study also revealed that there are absence of library ICT policies, lack of processes and procedure guidelines, inadequate funds, lack of management support, inadequate ICT skills among libraries and staff ICT training policies in the academic libraries in Ghana. The study recommends the formulation of ICT policies and strategic plans purposely for the comprehensive management of library ICT systems. Furthermore, the university top management should support their libraries by providing the required resources and motivation for the library managers including the development of stakeholder partnership and collaboration. To galvanise these recommendations, the study proposes a framework for the ICTs adoption and management in Ghanaian university libraries. / Information Science / D. Litt. et Phil. (Information Science)

Text in English / The study investigated the usage of Open Access Institutional Repositories (OAIR) in university libraries in Ghana to develop a strategy on how the usage of OAIR in university libraries in Ghana may be enhanced. The study adopted the Technology Acceptance Model (TAM), which was then modified to fit the study. Accessibility, availability and visibility were proposed in addition to the conventional variables of TAM to improve the fit between the data and the theoretical model. Pragmatism paradigm, mixed methods research approach and convergent parallel mixed method design (survey and case study designs) was used for the study. Simple random sampling, stratified random sampling, purposive sampling techniques and the sample size converter were the sampling procedures and methods employed. A total of nine hundred and ninety-eight (998) respondents completed the questionnaires distributed, but for the qualitative phase twelve (12) OAIR managers were purposively selected. The questionnaire and interview guide were used as research instruments to gather relevant data for the study. Descriptive statistics (frequencies, percentages, means and standard deviation) and inferential statistics (multinomial logistic regression and CFA using SEM) were used as statistical tools to analyse quantitative data and thematic analysis was used to analyse qualitative data. The study revealed that there was a low level of OAIR usage in universities among academic staff, notwithstanding the high level of understanding of OAIR. This was evident in the number of research work uploaded onto the OAIR by the OAIR team. Inadequate advocacy, ICT connectivity, infrastructure, funding, power supply, insufficient technological skills, institutional repository policy, absence of incentives, institutional culture and politics and copyright issues were the challenges facing the usage of OAIR in university libraries in Ghana. The study concluded that advocacy, policies, software and staffing enshrined in an institutional guideline on OAIR would enhance OAIR usage. The study developed an OAIR Usage Model and OAIR User Manual, which would be very instrumental in the usage of OAIR in university libraries in Ghana. The model will enhance user satisfaction and intention to reuse the OAIR and making OAIR research outputs available, accessible and visible. The manual specifies the contents and documentsaccepted by the OAIR and ensuring the quality of documents archived. / Information Science / D. Litt. et Phil. (Information Science)

Libraries, particularly academic libraries implement technologies to enhance their services to promote teaching, learning and research. In this thesis the impact of information technologies (library technologies) on delivery of services at the Balme Library of the University of Ghana was evaluated. The researcher adopted the multi-methods approach to the research by using a semi-structured questionnaire to collect data from users (students) of the library and para-professional staff of the Balme Library of the University of Ghana who formed one group of the study. The interview was used to collect data form professional staff of the library who on the other hand formed the second group of the study. Responses of the data collected from the two groups formed the components of the study and data collected quantitatively were analysed using univariate analysis method and interpreted by the descriptive and inferential statistics method. The qualitative data, on the other hand, was analysed using the narrative analysis approach. The findings of the study reveal that a variety of IT facilities such as computers, internet, photocopiers, scanners, braille embossers, magnifiers for reading, reference management software, video conference facility, electronic theses, electronic databases, automated library system, electronic past questions and the library website are available at the library and are very accessible to all users (students) and staff of the library. Students and staff of the library have good IT skills to utilise those resources. The findings also reveal that the IT infrastructure had positive impacts on the delivery of library services ensuring that users received the appropriate services they needed at the right times and places The study found challenges of slow internet connectivity, unstable power supply, lack of IT skills, inadequate IT infrastructure among others and these hinder the maximum utilisation of IT in and out of the library and recommends periodic training of staff and users, proper maintenance of facilities, increase of internet bandwidth and better marketing of library services / Information Science / M. Inf. (Information Science)