Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-04-17T19:14:47Z No. of bitstreams: 1 TaisaAparecidaRibasdeAlmeidaDissertacao2016.pdf: 1216948 bytes, checksum: a9f77251802b419d7df795654a66557a (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-04-17T19:15:07Z (GMT) No. of bitstreams: 1 TaisaAparecidaRibasdeAlmeidaDissertacao2016.pdf: 1216948 bytes, checksum: a9f77251802b419d7df795654a66557a (MD5) / Made available in DSpace on 2017-04-17T19:15:07Z (GMT). No. of bitstreams: 1 TaisaAparecidaRibasdeAlmeidaDissertacao2016.pdf: 1216948 bytes, checksum: a9f77251802b419d7df795654a66557a (MD5) Previous issue date: 2016-02-24 / The main objective of this research is to propose a project portfolio management maturity model adapted to the Brazilian Federal Direct Public Administration. For this, a literature review on issues related to that goal was developed, from which relevant publications to the theoretical foundation of the proposed research model have been identified. Based on the literature review and using the content analysis method, which consists of systematic procedures that provide quantitative or qualitative indicators, it was possible to develop a maturity model of project portfolio management aligned to the Portfolio Management methodology of the Information Technology Resources System (MGPP-SISP) under the Ministry of Planning, Budget and Management. The model was evaluated to a focal group of experts to collect the perspectives and experiences of the participants. The present study proposes a project portfolio management maturity model adapted to MGPP-SISP for organizations of the Brazilian Federal Direct Public Administration. / O objetivo principal desta pesquisa ?? propor um modelo de maturidade de gest??o de portf??lio de projetos adaptado ?? Administra????o Direta P??blica Federal Brasileira. Para isso, foi desenvolvida revis??o de literatura sobre temas relacionados a esse objetivo, a partir da qual foram identificadas publica????es relevantes ?? fundamenta????o te??rica do modelo de pesquisa proposto. Com base na revis??o de literatura e utilizando o m??todo de an??lise de conte??do, que ?? composto por procedimentos sistem??ticos que proporcionam o levantamento de indicadores quantitativos ou qualitativos, foi poss??vel elaborar um modelo de maturidade em gest??o de portf??lio de projetos alinhado ?? metodologia de gest??o de portf??lio do Sistema de Administra????o dos Recursos de Tecnologia da Informa????o (MGPP-SISP) subordinado ao Minist??rio do Planejamento, Or??amento e Gest??o. O modelo foi submetido a grupo focal formado por especialistas para que fossem apreendidas as perspectivas e experi??ncias dos entrevistados sobre o tema. Assim, o presente estudo prop??e um modelo de maturidade de gest??o de portf??lio de projetos adaptado ?? MGPP-SISP para a administra????o direta, aut??rquica e fundacional do Poder Executivo Federal.

Submitted by Ricardo Cedraz Duque Moliterno (ricardo.moliterno@uefs.br) on 2018-01-25T23:24:08Z No. of bitstreams: 1 DISSERTA??O - Samantha Souza da Costa Pereira.pdf: 2895480 bytes, checksum: 36fd7df7a9b24c33058c77c93d524818 (MD5) / Made available in DSpace on 2018-01-25T23:24:08Z (GMT). No. of bitstreams: 1 DISSERTA??O - Samantha Souza da Costa Pereira.pdf: 2895480 bytes, checksum: 36fd7df7a9b24c33058c77c93d524818 (MD5) Previous issue date: 2016-04-20 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / Hospitals are very complex structures and represent the most traditional way of organization in the health sector. Managing these organizations is a very challenging and equally difficult task. The Unified Health System (SUS) is endowed with an agreed hospital network and another own network, which may be administered directly by the State (Direct Administration) or by third parties (Indirect Administration). Direct Administration, here discussed, involves different management models. In this study, three paradigms of public administration, present in SUS hospitals are discussed: Patrimonialist, Bureaucratic and New Public Management. Composing intrinsically the management apparatus, there is the decision-making process, which constitutes an extremely relevant instrument in the administrative area. Thus, this research has as a general objective: to analyze the model of hospital management of the State Health Secretariat of Bahia (SESAB), under direct administration. To do so, a qualitative investigation was carried out through a case study, conducted in three large state hospitals under Direct Administration. Senior managers from the hospitals participated in this study, as well as a director of SESAB, who were submitted to the semi-structured interview. Other primary and secondary data sources were used, consisting of freely accessible documents. The data were analyzed in light of the Content Analysis, observing all the ethical principles contained in Resolution 466/12. As results, it was verified that the sociodemographic profile of the managers follows an expected pattern: majority of white men, with average age of 48 years, medical doctors, with specialization in hospital administration and having past experience. The perception of these managers about their management units pointed to serious demand problems. The management model characterized by the managers aggregates characteristics of the three management paradigms, with predominance of the Bureaucratic Model. When mentioning that the management model present in their action unit is ?Participative?, managers approached the ideology advocated by the SUS, however, the organizational design of two of the hospitals studied indicates the existence of a still rigid structure. The decision-making process still followed a centralized practice. Thus, it is assumed that the adoption of a collegiate management model would be an alternative to democratize it, as it also is with the establishment of participatory decision-making processes. This study revealed that there is still a gap in the study of the management model present in hospitals administered by the State. Therefore, it is suggested that further studies should be carried out in this regard, as their results may lead to improvements in state administrative structures and contribute to the State?s ability to take over the management of the public machine. / Os hospitais s?o estruturas hipercomplexas e representam a forma mais tradicional de organiza??o no setor de sa?de. Administrar estas organiza??es constitui-se numa tarefa deveras desafiadora e igualmente dif?cil. O Sistema ?nico de Sa?de (SUS) ? dotado de uma rede hospitalar conveniada e outra pr?pria, podendo esta ?ltima ser administrada diretamente pelo Estado (Administra??o Direta) ou por terceiros (Administra??o Indireta). A Administra??o Direta, aqui abordada, comporta diferentes modelos de gest?o. Neste estudo, s?o discutidos tr?s paradigmas da administra??o p?blica, presentes em hospitais do SUS: Patrimonialista, Burocr?tica e Gerencial. Compondo de forma intr?nseca o aparato da gest?o, tem-se o processo decis?rio, que se constitui num instrumento extremamente relevante na seara administrativa. Desse modo, essa investiga??o tem como objetivo geral: analisar o modelo de gest?o de hospitais da Secretaria Estadual de Sa?de da Bahia (SESAB), sob administra??o direta. Para tanto, procedeu-se a uma investiga??o qualitativa, por meio de um estudo de caso, realizado em tr?s hospitais estaduais, de grande porte e sob Administra??o Direta. Participaram desse estudo gestores da alta dire??o dos hospitais, al?m de um diretor da SESAB, os quais foram submetidos ? entrevista semiestruturada. Foram utilizadas outras fontes prim?rias e secund?rias de dados, que s?o documentos de livre acesso. Os dados foram analisados ? luz da An?lise de Conte?do, observando-se todos os princ?pios ?ticos contidos na Resolu??o 466/12. Como resultados, verificou-se que o perfil sociodemogr?fico dos gestores segue um padr?o esperado: maioria de homens brancos, com idade m?dia de 48 anos, m?dicos, com especializa??o em administra??o hospitalar e dotados de experi?ncia pret?rita. A percep??o desses gestores acerca das suas unidades de gest?o apontou s?rios problemas de demanda. O modelo de gest?o caracterizado pelos gestores agrega caracter?sticas dos tr?s paradigmas de gest?o, com predomin?ncia do Modelo Burocr?tico. Ao referirem que o modelo de gest?o presente em sua unidade de atua??o ? ?Participativo?, os gestores se aproximaram do ide?rio preconizado pelo SUS, entretanto, o desenho organizacional de dois dos hospitais estudados sinaliza a exist?ncia de uma estrutura ainda r?gida. O processo decis?rio ainda seguia uma pr?tica centralizada. Sendo assim, tem-se que a ado??o de um modelo de gest?o colegiada seria uma alternativa para democratizar a gest?o. De igual modo, a instaura??o de processos decis?rios participativos. Este trabalho revelou que ainda h? uma lacuna no que se refere ao estudo do modelo de gest?o presente nos hospitais administrados pelo Estado. Portanto, sugere-se que mais estudos sejam realizados neste aspecto, uma vez que os resultados deles advindos podem redundar em aperfei?oamento das estruturas administrativas estatais, e contribuir para que o Estado assuma com compet?ncia a gest?o da m?quina p?blica.