<p>A study presenting the differences in corporate culture between South African and Swedish airfreight industries with focus on the excess baggage sectors of the industry. This industry is very competitive and very international as goods are being exported and imported in vast amounts around the world.</p><p>Using a web questionnaire and personal interviews, this gave me a better understanding of the present corporate culture and to highlight the differences between the countries in question. Once these differences are laid down the study shows the possibility of mutual interaction between the industry and the countries. It provides the major differences between the countries and brings forth a hypothesis for the report. The study shows that hierarchy levels play a huge role in the South African company; the relatively high uncertainty level of South Africans is a result of the high power distances between management and employees. A South African employee would try to find a solution to any problem while a Swede would discontinue when the first attempt fails. Furthermore my study provides a general idea of each of the countries, but what is evident is that the airfreight industry follows a certain corporate culture of its own and finally due to the countries diversity, South Africa seems to have an advantage when working with different cultures.</p>

A study presenting the differences in corporate culture between South African and Swedish airfreight industries with focus on the excess baggage sectors of the industry. This industry is very competitive and very international as goods are being exported and imported in vast amounts around the world. Using a web questionnaire and personal interviews, this gave me a better understanding of the present corporate culture and to highlight the differences between the countries in question. Once these differences are laid down the study shows the possibility of mutual interaction between the industry and the countries. It provides the major differences between the countries and brings forth a hypothesis for the report. The study shows that hierarchy levels play a huge role in the South African company; the relatively high uncertainty level of South Africans is a result of the high power distances between management and employees. A South African employee would try to find a solution to any problem while a Swede would discontinue when the first attempt fails. Furthermore my study provides a general idea of each of the countries, but what is evident is that the airfreight industry follows a certain corporate culture of its own and finally due to the countries diversity, South Africa seems to have an advantage when working with different cultures.

In 2018, global gross domestic product (GDP) was US$86.3 trillion, and almost a quarter of that value was due to international trade with a value of US$19.6 trillion. Air cargo accounts for about 35 percent of that trade value (approximately US$6.86 trillion). Moreover, from the perspective of the airport sector, air cargo revenue contributes between 20 to 70 percent of airport revenue. The global airport revenue for freight in 2018 was US$250 billion. Despite the interest and research activities surrounding competition and competitiveness of airports and specifically among airlines and passengers, it appears scholars have overlooked research concerning the competitiveness of airports when it comes to air cargo. This study attempts to fill the gap in the supply chain and logistics literature by putting forward a framework and ultimately operationalizing the framework highlighting the pivotal role of air cargo in the supply chain domain and within the global economy. Specifically, the framework is operationalized within the freight forwarding air cargo supply chain domain – providing insight into this important yet understudied phenomenon. The population of interest is freight forwarders from the Dubai International Airport, United Arab Emirates. The Middle East represents 18 percent of the world's air cargo volume and the region's air cargo volume has been growing three times faster than worldwide air cargo making the Dubai International Airport an appropriate and novel setting for the study. A sample frame obtained from the National Association of Freight and Logistics (NAFL) provided the final sample of 187 respondents. The survey was undertaken during the fourth quarter of 2019. The data are analyzed using structural equation modeling. The dissertation contributes to the supply chain and logistics literature by synthesizing and operationalizing a framework that measures freight forwarder satisfaction specific to air cargo. Relying on Porter's theory of industry structure and competitiveness, the results of this study find that freight forwarder satisfaction is composed of three dimensions: infrastructure, operations, and cost. Additionally, the empirical findings reveal that freight forwarder satisfaction has a significant positive effect on both loyalty and airport competitiveness. As well, loyalty partially mediates the relationship between freight forwarder satisfaction and airport competitiveness.