Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-08-12T13:09:28Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francinete 20042016.pdf: 1555425 bytes, checksum: ce6822a464c3c480243911b104514c10 (MD5) / Made available in DSpace on 2016-08-12T13:09:28Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francinete 20042016.pdf: 1555425 bytes, checksum: ce6822a464c3c480243911b104514c10 (MD5) Previous issue date: 2015-08-28 / A dissertação tem como objetivo desenvolver um processo de avaliação apreciativa do Núcleo de Prática Jurídica da Faculdade de Direito do Recife (NPJ/FDR), de modo a evidenciar "o que funciona bem”, o que faz com que isso aconteça e as implicações dos resultados alcançados ao longo de sua atuação institucional como parte integrante da formação profissional dos discentes de graduação em Direito da UFPE. Foram abordados temas como: a administração pública brasileira e a universidade pública federal, voltadas para uma forma de gestão capaz de garantir o alcance da indissociabilidade do ensino, da pesquisa e da extensão, à luz de atividades práticas inerentes à formação dos alunos dos cursos jurídicos. A abordagem e metodologia da Investigação Apreciativa (IA) deu suporte à aplicação da avaliação apreciativa do desenho institucional do NPJ/FDR, no qual estão instalados uma Defensoria Pública, um Posto Avançado da Justiça Federal e uma Câmara de Conciliação, Mediação e Arbitragem. Na metodologia foi desenvolvida uma pesquisa exploratória, descritiva, explicativa e intervencionista, valendo-se de dados documentais, bibliográficos e da estratégia do estudo de caso. A avaliação apreciativa prevê que os dados sejam objeto de coleta e análise integradas ao modelo de 5-D: Definition (Definição), Discovery (Descoberta), Dream (Sonho), Design (Planejamento) e Destiny (Destino), posto em prática mediante pesquisa colaborativa, realizada em conjunto com docentes (incluindo coordenador e ex-coordenadores do NPJ), discentes do Curso de Direito, técnicos-administrativos, além dos membros da Defensoria Pública e da Justiça Federal. Para tanto, foram efetuadas entrevistas apreciativas, reuniões e oficinas com os participantes da pesquisa. O trabalho envolveu análise de conteúdo dos dados obtidos, que passaram por triangulação teórica, dos dados e validação pela equipe colaborativa. Como resultado, foi acordado com os participantes que será elaborado um Plano de Ação para o NPJ, com o intuito de implantar as melhorias e inovações por eles sugeridas, junto com a solicitação de apoio e compromisso da Direção do Centro ao qual o NPJ está vinculado. A avaliação apreciativa também estabeleceu uma compreensão mais clara do que funciona bem no NPJ/FDR, ao se delinear o que houve no passado e repensar os fatos relevantes em sua atuação recente. Foram identificadas áreas que necessitam de ajustes, inovações e melhorias, para que se possa ter uma satisfatória formação profissional dos discentes de graduação em Direito da FDR/UFPE, a partir da proposição provocativa elaborada pela equipe colaborativa: o NPJ deve promover, na formação prática dos discentes, a indissociabilidade entre o ensino, pesquisa e extensão, motivando o desenvolvimento das competências e habilidades na aplicação do saber jurídico. Por fim, conclui-se que a perspectiva de avaliação adotada demonstra como chegar até à consecução de uma abordagem participativa apropriada calcada na capacidade das pessoas de se posicionar em uma estratégia de análise, que também significou uma experiência de aprendizagem e um ponto de referência de autoconhecimento do que faz a instituição. Espera-se desenvolver estudos complementares e futuros tendo como objeto outros setores da FDR, de modo a promover uma revolução positiva mais ampla de possibilidades a serem adotadas no seu âmbito organizacional. / The aim of this dissertation is to develop of a appreciative evaluation process of the Center of Juridical Practices of Faculdade de Direito do Recife (NPJ/FDR), so that to bring to the lights “what works well”, so how this occur and the implications of the results achieved during institutional performance on as integrant part of professional formation of the law graduation students of UFPE. It was studied themes such as: Brazilian public administration and the federal public university focused on management form able to provide teaching, research and extension in an inseparability way, with background of inherent practices to the law student formation. The approach e methodology of appreciative inquiry (AI) gave support to application of appreciative evaluation of institutional design of NPJ/FDR, formed by public defense institution, a federal police outpost and a conciliation, mediation and arbitrage chamber. The methodology was developed based on an exploratory, descriptive, explanatory and interventionist research, launching documentary, bibliographic data and case study strategy. The appreciative evaluation intent the data be object of collecting and analysis integrated to the 5-D model: Definition, Discovery, Dream, Design and Destiny, practice according to collaborative research performed by teachers (including coordinators and formers coordinators of NPJ), students of law graduation, administrative technicians and the public defense institution and federal justice members as well. Therefore, it was constructed appreciative interviews, meetings and workshops with the research members. The present work was performed through data analysis collected, data theoretical triangulation and validation by collaborative team. As result, was established among collaborative team an action plan for the NPJ, whose objective is to implant improvements and innovations suggested, as well as to plead support and compromise of center direction whose NPJ is subjected. Appreciative evaluation lead to clear comprehension about what works well in the NPJ/FDR department, by establishment of a train of thought about what occur in the past, realize the relevant facts in its former actions, identifying areas subjected to fit, innovations and improvements, for let may could be have a satisfactory professional formation of the law graduate students of FDR/UFPE, from a provocative proposition performed by NPJ team: NPJ should be promote, in the practical students formation the inseparability among teaching, researching and extension, motivating the development of skills and competencies to apply law acknowledgment. Lastly, the conclusion is the perspective about adopted evaluation, brings to the light how to achieve the consecution of an appropriate participative approach based on people capacity to stand up in a strategy of analysis, which had been meant an learning experience and reference point to self knowledge about what the institution should deliver. To the future is expected the development complementary studies having as a focus other departments of FDR, aiming to promote a kind of positive revolution, large in possibilities to be adopted in organizational of FDR departments.

The presented thesis discusses an investigation conducted into the improvement of employee experiences of stress in the workplace. It is estimated that 11.4 million working days were lost in 2008-2009 due to stress-related outcomes, and that stress was described as the top cause of long-term sickness absence in 70% of all public-sector organisations in 2010-2011 (CIPD, 2011a). Indeed major studies have associated chronic stress with individual outcomes such as increased cardiovascular disease, depression and burnout. The work, conducted within one department of a borough council organisation in the East of England, had two main objectives: the discovery of 'daily hassles' that comprise organisational stressors for staff and the intervention design aimed at improvement of stress. A novel mixed-methods approach combining quantitative surveys with Appreciative Inquiry (AI) was utilised, with five phases of inquiry conducted. The surveys (Stages 1 and 5) were utilised to assess the experience of work-related stress and Burnout. Stages 2, 3 and 4 were employee completion of daily logs, semi-structured interviews and focus groups. The ultimate aim of the qualitative work was to design a number of interventions for the improvement of stress. A local stress theory, designed via the mixing of convergent qualitative and quantitative outcomes, found that professional efficacy, relationships and creativity buffered the impact of three major stressors: (too many) demands, (lack of) managerial support and (poorly communicated) organisational change. These translated into concrete examples of procedural 'hassles' and a number of organisational interventions were designed with staff and subsequently implemented into the organisation. It is concluded that the methodology used was fruitful without being largely resource-demanding for either employees/participants or the organisation. Also while the mixing of AI methodologies with quantitative surveys can appear contradictory, it is demonstrated that the pragmatic approach taken led to strong research and practitioner-based outcomes. Lastly the work has demonstrated both originality and new knowledge in a variety of areas, as well as opening a number of future research questions and avenues.

Teachers represent a large percentage of the workforce in the United States, yet there is a high demand for teachers every year due to a large number of teachers exiting the profession (Ingersoll, 2001). Staying beyond the first five years is a feat nearly half of the teachers in the United States do not accomplish which leads to problems within the school community (Ingersoll, 2002; Ingersoll, 2004). Through an exploration of the positive stories of teachers' experiences this study identifies some of the common themes found within those stories that led teachers to greater happiness in their profession. While this study provides important information regarding specific experiences of teacher happiness, it is also a closer look at a lesser-known but powerful tool of Narrative Inquiry, story cycles.

Appreciative Inquiry (AI) introduces a new approach to educational change. Most state and federal initiatives for educational change grow out of a deficit model of what is wrong with schools and what is needed to fix them. Implementation of new reforms has historically been mandated by administrators with little impact. The emphasis of AI is upon what is right with the organization and forms the basis for new initiatives and further change. This model proposes a cycle of inquiry used by leaders who distribute leadership across their constituents. Organizational learning is a process of individual and collective inquiry that modifies or constructs organizational theories-in-use and changes practice. Using AI as a process to implement the Common Core State Standards (CCSS), embraces a distributed leadership structure, produces organizational learning opportunities, and creates the conditions for a more impactful implementation of the next reform. The study explored the relationship of the AI, distributed leadership, and organizational learning qualities that exist within the five unified school districts in the High Desert. Additionally, the relationships were analyzed in combination with participants’ preparedness for the implementation of the CCSS reform. To explore the relationships, a survey was created based on four already existing instruments. A path diagram was proposed and path analysis was conducted. Inventories of appreciative capacities and principles, distributed leadership, and organizational learning capabilities in an educational system provided insight into the applicability of using AI as a process for implementation of the CCSS and future educational reforms. Throughout the analysis significant correlations existed and the model held. Utilizing appreciative inquiry, distributed leadership, and organizational leadership singularly or in combination within districts would strengthen CCSS implementation.

This capstone project was part of a group project completed by five school and district administrators in Hillsborough County, Florida. The project began because of our passion for teachers who are able to establish a culture of care in their classrooms that support students academically but transform their learning through experiences that enable them to be more highly engaged and productive students, regardless of ethnicity, socioeconomic status, perceived academic abilities, and backgrounds. My focus in this group project was an exploration of how Walker Middle Magnet School became more diverse while increasing student achievement during the conversion to a ‘reverse magnet’ and subsequent authorization as an International Baccalaureate Middle Years Program. It explores the challenges in building a positive and equitable learning environment. Selected literature was reviewed that concentrated on traditional schools, magnet schools, ‘reverse’ magnet schools, equity, local transportation, magnet transportation, International Baccalaureate-Middle Years Program, Appreciative Inquiry, and Appreciative Organization. Key findings in my area of focus included increases in student diversity and achievement, identification of gaps in students’ affective experiences in the school, importance of shared narratives to build community and address implicit biases, and the role of the principal in shifting culture.

Despite a substantial evidence-base for pediatric pain management, pain is not always well managed in clinical practice. Appreciative Inquiry (AI) is an innovative knowledge translation (KT) intervention that is compatible with the Promoting Action on Research in Health Services (PARiHS) framework. A prospective, repeated-measures, mixed-methods case study was conducted to (a) explore the implementation process of AI as a KT intervention in pain, (b) examine the beginning effects of AI on pain related outcomes, and (c) describe extraneous factors related to the PARiHS framework. Outcomes were measured at six and three weeks pre-intervention and three and six months post-intervention, ending with a semi-structured interview on the acceptability of the intervention. Data were analyzed using descriptive and inferential statistics, and quantitative and qualitative content analyses. Twelve nurses (nine staff and three administrative/clinical leaders) from a surgical unit at a pediatric hospital participated in the study. They perceived their context to be relatively complex, with a culture focused on clinical competence, family-centered care, and teamwork, and a transformational leadership style. Overall, participants were satisfied with the intervention structure, which consisted of four three-hour, interactive sessions delivered over two weeks to promote change based on positive examples of pain management on the unit, and suggested only minor refinements. The intervention was delivered with high fidelity and most participants (n = 11) attended all four sessions, where they developed an action plan to enhance evidence-based pain assessment documentation. There was a statistically significant improvement in participants’ pain knowledge and attitudes post-intervention. This outcome was significantly and positively correlated with participants’ attitudes towards research. Both of these factors had a significant relationship with participants’ effort to document pain assessments. Participants named AI a ‘refreshing approach to change’ because it was positive and democratic, with a focus on building on existing practices. They felt the process cultivated a positive reception to change, broadened their horizons around pain, and enhanced their team spirit. The facilitators were considered credible with effective communication skills. Given the promising results of this study, the refinement and evaluation of the AI intervention are warranted in other contexts and for other clinical practices.

Despite a substantial evidence-base for pediatric pain management, pain is not always well managed in clinical practice. Appreciative Inquiry (AI) is an innovative knowledge translation (KT) intervention that is compatible with the Promoting Action on Research in Health Services (PARiHS) framework. A prospective, repeated-measures, mixed-methods case study was conducted to (a) explore the implementation process of AI as a KT intervention in pain, (b) examine the beginning effects of AI on pain related outcomes, and (c) describe extraneous factors related to the PARiHS framework. Outcomes were measured at six and three weeks pre-intervention and three and six months post-intervention, ending with a semi-structured interview on the acceptability of the intervention. Data were analyzed using descriptive and inferential statistics, and quantitative and qualitative content analyses. Twelve nurses (nine staff and three administrative/clinical leaders) from a surgical unit at a pediatric hospital participated in the study. They perceived their context to be relatively complex, with a culture focused on clinical competence, family-centered care, and teamwork, and a transformational leadership style. Overall, participants were satisfied with the intervention structure, which consisted of four three-hour, interactive sessions delivered over two weeks to promote change based on positive examples of pain management on the unit, and suggested only minor refinements. The intervention was delivered with high fidelity and most participants (n = 11) attended all four sessions, where they developed an action plan to enhance evidence-based pain assessment documentation. There was a statistically significant improvement in participants’ pain knowledge and attitudes post-intervention. This outcome was significantly and positively correlated with participants’ attitudes towards research. Both of these factors had a significant relationship with participants’ effort to document pain assessments. Participants named AI a ‘refreshing approach to change’ because it was positive and democratic, with a focus on building on existing practices. They felt the process cultivated a positive reception to change, broadened their horizons around pain, and enhanced their team spirit. The facilitators were considered credible with effective communication skills. Given the promising results of this study, the refinement and evaluation of the AI intervention are warranted in other contexts and for other clinical practices.

This study explores how developing purposeful relationships with students fosters engagement. Grade seven students were surveyed, interviewed, and given the opportunity to reflect on the first seven years of their schooling. Based in Appreciative Inquiry (AI), the students took a closer look at attitudes, teaching skills and the relationship with an enjoyable teacher and added their own personal experiences to research-based examples of factors contributing to engagement. The results confirm that developing purposeful relationships contribute to raising student engagement and yield numerous examples of what students value. These examples were compiled and highlight that there is an undeniable human aspect to teaching. Building purposeful relationships does not solve all school related issues but provides students with a more positive outlook on schooling. / xiv, 168 leaves : ill. (chiefly col.) ; 29 cm

Consolidation of Acute Care Surgical Services (ACSS) as a response to multiple challenges in providing timely and high-quality emergency services is a growing interest among healthcare policymakers. However, very little is known about patient experiences within this system. This study explores patient perceptions of their acute care surgical experiences within a consolidated ACSS program. A qualitative study guided by the tenets of Appreciative Inquiry was conducted. Data were collected by means of semi-structured interviews and personal stories. Thirteen participants were involved, seven females and six males of varying ages; all underwent emergency surgeries including appendectomy, cholecystectomy, and small bowel obstruction surgery. Findings suggest that clear and effective communication, excellent nursing care, timely access to surgical services, continuity of care, patient safety, transfer to an Acute Care Surgical (ACS) site, communication regarding transportation, and process of admission to an ACS site play important roles in patient experiences within a consolidated ACSS.

The purpose of this study was to explore the selected middle years teachers’ experiences of promoting student learning in student-centered classrooms, and how these recalled experiences might affect their own future teaching and assist other teachers to promote student learning. Based on social constructivism as the epistemological foundation, I chose Appreciative Inquiry (AI) as the research methodology. AI values people’s positive experiences and emphasizes the importance of the positive core of change (Cooperrider & Whitney, 2000). In total, there were 53 middle years teachers in China and Canada who responded to an online survey. Four Chinese education experts were interviewed online, and 12 Canadian education experts participated in an interpretation panel. The findings showed that both Chinese and Canadian participants believed that engaging students in their learning was the core of creating student-centered classrooms. They regarded group study as the most popular instructional strategy that was used to promote student-centered learning. Most participants stated that they had changed or planned to change their teaching practices because they had positive teaching experiences in student-centered classrooms. Chinese participants stated that they had shared their positive teaching experiences with other teachers at three levels: school divisions/districts, schools, or grades/subjects. The main activities for communication among Chinese teachers included group discussion, collective lesson planning, and classroom visits. Canadian participants reported that they usually shared their educational ideas and teaching experiences with other teachers in both formal and informal ways, such as chatting with each other during breaks, developing learning projects together, and communicating with each other through school networking websites. In addition, findings also showed that most Chinese middle years teachers teach a single subject, but many Canadian middle years teachers teach multiple subjects. Based on this research, I suggested that teachers should apply multiple instructional strategies in their classrooms, serve students, and collaborate with parents/families. School boards and schools should make more efforts to encourage their teachers to communicate with each other, formally and regularly by providing policy, technical, and financial supports for relevant programs and activities. Teachers should choose either a single subject or multiple subjects to teach according to their own willingness and abilities. Future researchers may benefit by using Appreciative Inquiry to explore people’s positive experiences in education, and should be more open-minded by conducting cross-cultural and inter-cultural research to facilitate educators to communicate with each other and learn from each other.