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Variations of organisation structures of Hong Kong banks with different nationalities and the reactions of Chinese employees tothemLau, Lai-tak., 劉禮德. January 1984 (has links)
published_or_final_version / Business Administration / Master / Master of Business Administration
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Employee motivation and satisfaction in different organizational levels: a study of banking industry in HongKong in transition to 1997Yü, Ying-siu., 余瑛韶. January 1995 (has links)
published_or_final_version / Business Administration / Master / Master of Business Administration
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Some aspects of personnel administration in Chinese banks incorporated in Hong Kong.January 1969 (has links)
by Wong Pik-wan. / Summary in Chinese on endpapers. / Thesis (M.Comm.)--Chinese University of Hong Kong, 1969. / Selected bibliography: l.122-123.
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Hong Kong competitiveness: human resources infinancial industryChan, Chi-ping, Eliza., 陳志萍. January 1997 (has links)
published_or_final_version / Business Administration / Master / Master of Business Administration
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A training plan for PRC graduates for advancement to supervisory positions in the Hong Kong retail banking industry.January 1996 (has links)
by Li Sau Ying, Tam Yuk Lin, Anita. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1996. / Includes bibliographical references (leaves 78-79). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.iii / LIST OF APPENDICES --- p.v / ACKNOWLEDGMENTS --- p.vi / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Objectives --- p.2 / Assumptions --- p.2 / Methodology --- p.3 / Scope of Study --- p.4 / Current Situation --- p.4 / The Hongkong Bank / Standard Chartered Bank / Dah Sing Bank / Chapter II. --- LITERATURE REVIEW / Comparison of Management Culture and Education Between the PRC and Hong Kong --- p.12 / Focus / Socio-Economic Context / Ideological Influences / Mindset / Management Context / The Need for Gradual Integration --- p.18 / Principles for Training PRC Graduates --- p.19 / Needs-Based Training / Participation by PRC Graduates at Design Stage / Emphasis on Experience Sharing / Emphasis on Practice / Chapter III. --- THE TRAINING PLAN / Target Group for Training --- p.22 / Target Interviewees --- p.22 / Training Needs Analysis --- p.23 / Objectives --- p.23 / Sources of Information --- p.24 / Values of the Hong Kong Retail Banking Industry / Interview with the PRC Graduates working as Tellers or Clerks and their Line Managers in the Hong Kong Retail Banking Industry / Interview with PRC Graduates Studying MBA in Hong Kong / Annual Performance Appraisal of Existing PRC Graduates working as Tellers or Clerks / Job Descriptions of Supervisor of the Hong Kong Retail Banking Industry / Training Needs Identified --- p.31 / Stage I / Culture / Working Style / Customer Service / Technical Knowledge / Stage II / Technical Skills / """Soft"" Skills" / Training Methods Identified --- p.33 / Training Objectives --- p.33 / Structure of the Training Program --- p.33 / Training Method --- p.37 / Expected Results --- p.38 / Evaluation --- p.40 / Criteria / Frequency / Assessor and Format / Chapter IV. --- CONCLUSION --- p.43 / APPENDICES --- p.45 / BIBLIOGRAPHY --- p.78
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Employees' perceptions to quality management in different organizational settings and its relation to job satisfactionChan, Chiu-kuen, Hilia., 陳肖娟. January 1996 (has links)
published_or_final_version / Business Administration / Master / Master of Business Administration
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Evaluation and control of risks and measurement of performance of treasury activities in a dealing room: the case of an international bank in Hong Kong.January 1995 (has links)
by Lok Ka Chiu, Wong Huck Keung. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 121-122). / ABSTRACT --- p.ii / ACKNOWLEDGEMENT --- p.iv / TABLE OF CONTENTS --- p.v / LIST OF TABLES --- p.ix / Chapter / Chapter 1. --- INTRODUCTION --- p.1 / Chapter 1.1 --- Scope and Objectives --- p.1 / Chapter 1.1.1 --- Evaluation and Control of Risks --- p.2 / Chapter 1.1.2 --- Measurement of Performance of Treasury Activities in a Dealing Room --- p.4 / Chapter 1.2 --- Methodology and Sources of Information --- p.6 / Chapter 2. --- EVALUATION AND CONTROL OF RISKS --- p.8 / Chapter 2.1 --- Scope of Risk Management --- p.12 / Chapter 2.1.1 --- Board and Senior Management Oversight --- p.14 / Chapter 2.1.2 --- Independent Risk Management and Control Functions --- p.16 / Chapter 2.1.3 --- "Integration of People, System and Organisation" --- p.17 / Chapter 2.2 --- Risk Management Process --- p.18 / Chapter 2.2.1 --- Risk Management --- p.19 / Chapter 2.2.2 --- Limit Control System --- p.21 / Chapter 2.2.3 --- Reporting System --- p.22 / Chapter 2.2.4 --- Management Evaluation and Review --- p.22 / Chapter 2.3 --- Various Types of Risks --- p.24 / Chapter 2.3.1 --- Market Risk Management --- p.24 / Chapter 2.3.1.1 --- Mark to Market Evaluation --- p.25 / Chapter 2.3.1.2 --- """Worst Reasonable Case"" Scenario / ""Stress"" Scenario Analysis" --- p.26 / Chapter 2.3.2 --- Liquidity Risk Management --- p.29 / Chapter 2.3.2.1 --- Controlling the Liquidity Risks --- p.30 / Chapter 2.3.3 --- Credit Risk Management --- p.30 / Chapter 2.3.3.1 --- Limiting / Controlling Credit Risk --- p.31 / Chapter 2.3.3.2 --- Credit Risk Limit --- p.31 / Chapter 2.3.4 --- Operation Risk Management --- p.31 / Chapter 2.3.4.1 --- Proper Management and System Support --- p.32 / Chapter 2.3.4.2 --- Proper Internal and Operational Control --- p.33 / Chapter 2.3.5 --- Legal Risk Management --- p.34 / Chapter 2.3.5.1 --- Enforceability of Agreements --- p.34 / Chapter 2.3.5.2 --- Making Use of Netting Agreements --- p.35 / Chapter 2.4 --- Internal Control and Audit --- p.35 / Chapter 2.4.1 --- Internal Audit Activities --- p.36 / Chapter 3. --- PREVAILING MARKET FOCUS ON RISK MANAGMENT --- p.37 / Chapter 3.1 --- Management Supervision and Internal Control System within Local --- p.38 / Chapter 3.1.1 --- Branch and Additional Monitoring at Head Office / Chapter 3.1.2 --- Client Suitability and Risk Disclosure --- p.39 / Chapter 3.1.3 --- Resources to Support Existing Range of Treasury Products --- p.39 / Chapter 3.2 --- A Central Banker's View on Derivatives --- p.40 / Chapter 4. --- THE CASE OF AN INTERNATIONAL BANK IN HONG KONG RE: EVALUATION AND CONTROL OF RISK --- p.43 / Chapter 4.1 --- Overview of Activities of the Chosen Bank --- p.44 / Chapter 4.2 --- Reasons for Choosing one Particular Bank for this Case Study --- p.46 / Chapter 4.3 --- Organisational Structure of Global Control Department --- p.47 / Chapter 4.4 --- Risk Control System of the Chosen Bank --- p.47 / Chapter 4.4.1 --- Board and Senior Management Oversight --- p.47 / Chapter 4.4.2 --- Independent Risk Management and Control Function --- p.49 / Chapter 4.4.3 --- Risk Management --- p.49 / Chapter 4.4.3.1 --- Description of Risk Management Systems --- p.50 / Chapter 4.4.3.2 --- Limits for each type of risks involved in its treasury activities --- p.53 / Chapter 4.4.4 --- Operational Risk Management --- p.57 / Chapter 4.4.5 --- Legal Risk --- p.57 / Chapter 4.4.6 --- Internal Control and Audit --- p.59 / Chapter 4.5 --- Problems in Implementing Sound Control System --- p.60 / Chapter 4.5.1 --- Limited Human Resources --- p.60 / Chapter 4.5.2 --- Powerful Risk Analytical Tools too costly for an individual branch --- p.60 / Chapter 4.5.3 --- Management Philosophy Biased towards Profit Making --- p.61 / Chapter 4.5.4 --- Necessary Skills in Control Department are in Short Supply --- p.61 / Chapter 4.5.5 --- Time Lag in Coping with Fast Growing Market Development --- p.62 / Chapter 4.6 --- Suggested Areas for Further Improvement --- p.63 / Chapter 4.6.1 --- Change in Management's attitude and philosophy towards risk Management --- p.63 / Chapter 4.6.2 --- Setting up of Independent Control and Reporting Channel --- p.63 / Chapter 4.6.3 --- More Rigorous Management Supervision --- p.64 / Chapter 4.6.4 --- Upgrade the Status and Delegate more authority to the Control Staff --- p.64 / Chapter 4.6.5 --- Training and Development of Existing Staff --- p.65 / Chapter 4.6.6 --- Explore the Benefits of Netting Arrangements --- p.65 / Chapter 4.6.7 --- Modify the Bonus System for Traders --- p.65 / Chapter 4.6.8 --- Follow the Market Trend towards more Disclosure to Customers --- p.66 / Chapter 4.6.9 --- Installation of Value-at-risk Evaluation Model for Complex Products --- p.66 / Chapter 5. --- MEASUREMENT OF PERFORMANCE OF TREASURY ACTIVITIES IN A DEALING ROOM --- p.68 / Chapter 5.1 --- Principles for Performance Measurement --- p.69 / Chapter 5.2 --- Other Important Aspects of Performance Measurement From a Practical Perspective --- p.73 / Chapter 5.3 --- Dealers' General Attitude towards Performance Targets --- p.77 / Chapter 5.4 --- Possibilities of Over-exaggeration of Trading Results / Hiding of Losses --- p.78 / Chapter 5.5 --- Actions to be Taken by Banks to Reduce the above Risks --- p.79 / Chapter 6. --- THE CASE OF AN INTERNATIONAL BANK IN HONG KONG RE : MEASUREMENT OF PERFORMANCE OF TREASURY ACTIVITIES IN A DEALING ROOM --- p.81 / Chapter 6.1 --- Situation before Implementation of New Computer System --- p.81 / Chapter 6.2 --- Current Situation --- p.84 / Chapter 6.3 --- Reasons for Inability to Measure the Performance of Treasury Activities Satisfactorily --- p.91 / Chapter 6.4 --- Suggested Areas for Further Improvements --- p.94 / Chapter 7. --- PRACTICES OF OTHER FOREIGN BANKS IN HONG KONG --- p.97 / Chapter 7.1 --- General Situation --- p.97 / Chapter 7.2 --- Current Practices of Some Active Players --- p.99 / Chapter 7.2.1 --- Overall View on Dealing Room Activies of these Banks --- p.100 / Chapter 7.2.2 --- Policies and Procedures on Risk Management --- p.100 / Chapter 7.2.3 --- Independent Risk Managment Unit --- p.100 / Chapter 7.2.4 --- Risk Management --- p.101 / Chapter 7.2.5 --- Dealings in Derivatives with Customers --- p.101 / Chapter 7.2.6 --- Involvement of Internal Auditors --- p.102 / Chapter 7.2.7 --- Performance Measurement --- p.102 / Chapter 8. --- CONCLUSION --- p.103 / APPENDIX 1. Summary of Response on Questionnarie --- p.108 / APPENDIX 2 . Brief Background Information --- p.115 / APPENDIX 3 . Procedure Manual on Benchmark Rates --- p.116 / BIBLIOGRAPHY --- p.121 / GLOSSARY --- p.123
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A study of job satisfaction and turnover of credit/marketing officers in an American bank and in Chinese bank in Hong Kong: research report.January 1981 (has links)
by John Ng Chun-kit and Kenneth Sit Yiu-sun. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1981. / Bibliography: leaves 54-56.
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Job satisfaction and expectations of the graduate employees in the Bank of China Group.January 1988 (has links)
by Chung Yuen-wah, Alice & Yam Pui-ling. / Thesis (M.B.A.)--Chinese Unviersity of Hong Kong, 1988. / Bibliography: leaves 80-81.
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Managerial selection process in the banking industry of Hong Kong.January 1997 (has links)
by Chow Ho Kong, Tang Ying Cheung, Eric. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1997. / Includes bibliographical references (leaves [35-37]). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Significance of Managerial Selection --- p.1 / Environmental Context --- p.2 / Banking Industry --- p.2 / Recruitment Environment --- p.3 / Problem Identification: Imperfect Selection Process --- p.4 / Chapter II. --- SCOPE OF STUDY --- p.6 / Objectives of This Study --- p.6 / Methodology --- p.7 / Chapter III. --- OVERVIEW ON THE MANAGERIAL SELECTION PROCESS --- p.8 / Functions and Success Factors of Selection --- p.8 / Stages of Selection Process --- p.10 / Chapter IV. --- STAGES OF MANAGERIAL SELECTION PROCESS --- p.12 / Stage One: Pre-Selection --- p.12 / Internal Manpower Needs --- p.13 / Job Analysis --- p.14 / Managerial Competencies --- p.16 / Stage Two: Selection --- p.19 / Stage Three: Post-Selection --- p.25 / Chapter V. --- CURRENT PRACTICES OF MANAGERIAL SELECTION IN BANKS --- p.28 / The Interviews with Banks --- p.28 / Pre-Selection Stage --- p.29 / Communication of Job Opening --- p.29 / Job Analysis --- p.30 / Managerial Competencies --- p.31 / Sourcing of Potential Candidates --- p.31 / Chapter V. --- CURRENT PRACTICES OF MANAGERIAL SELECTION IN BANKS (Continued) / Selection Stage --- p.32 / Application Letter / Resume and Written Test --- p.32 / Job Interview --- p.33 / Validity of Selection Methods --- p.33 / Selection Decision --- p.35 / Post-Selection Stage --- p.35 / Induction Programme --- p.35 / Probationary Period --- p.36 / Chapter VI. --- CONCLUSION AND RECOMMENDATIONS --- p.38 / Recommendations on Banks' Managerial Selection Process --- p.38 / Proactive Role of Human Resources Managers --- p.38 / In-depth Job Analysis to Identify Job-Specific Competencies --- p.39 / Well Documented Records in Each Stage of Selection Process --- p.40 / Cost Effective Use of Managerial Competencies Model --- p.41 / Use of Structured Interview for Testing --- p.41 / Selection Decision Made According to Pre-Determined Criteria --- p.42 / Induction Programme to Socialize New Manager --- p.42 / Evaluation after Probationary Period as Feedback --- p.42 / Implications on the Designed Framework of Managerial Selection Process --- p.43 / Conclusion --- p.45 / APPENDIX / BIBLIOGRAPHY
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