published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Community Medicine / Master / Master of Public Health

by Ng Kwok-Kee, Paul. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1980. / Bibliography: leaves 51-52.

by Wilkie Wong Wing-Gay. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1980. / Bibliography: l. 26.

published_or_final_version / Nursing Studies / Master / Master of Nursing in Advanced Practice

Aim. To identify the factors of job satisfaction and stress of nurses and their association with turnover intention rate in an acute hospital in Hong Kong. Background. Heavy workload, shortage of manpower and high turnover rate of nurse are the major problems in Hong Kong particularly in public hospitals even after measures have been taken to tackle them in recent years. Many studies in western countries showed that workload, turnover rate, stress, satisfaction level and turnover intention of nurse were associated. However there are few studies in Asian countries. This information is needed to provide policymakers evidence to formulate particular policy to deal with these problems. Design. This is a cross sectional study. Survey data were collected from nurses in the medical ward, operation theatre and intensive care unit of Pamela Youde Nethersole Eastern Hospital in Hong Kong. Methods. A snowball convenience sampling method was used to collect samples from the selected departments. My colleagues in the select departments referred participants to me. Packet of questionnaire was distributed to the participants and the questionnaire was self - administered .The survey questionnaires, including the Expanded Nursing Stress Scale (ENSS), Job Satisfaction Scale (JSS) and Anticipated Turnover Scale (ATS), were used to collect data from the sampled subjects. Results. Mean scores of ENSS, JSS and ATS of the respondents were 140.77 out of 228, 114.12 out of 216 and 49.48 out of 84 respectively. These indicated that respondents had high stress and high intention to leave level but mild satisfaction level. It also revealed that there was inverse relationship between stress and satisfaction level (r = -0.23, 95% CI: -0.46 to -0.02) and between satisfaction level and intention to leave level (-0.41, 95% CI: -0.62 to -0.19). Conclusion. There is some evidence of high stress level and intention to leave in nurses working in public hospital while their satisfaction level is in a moderate level. Stress level, satisfaction level and intention to leave level in nurses are associated. The management should adopt an evidence – based approach in improving the work environment for nurses. Even though the generalization of this study is weak, it is useful for the hospital to deal with the human resource problems of nurses. / published_or_final_version / Public Health / Master / Master of Public Health

by Lui Wing Yiu, Jimmy. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1980. / Bibliography: l. 121-125.

梁廣就 = A study of the turnover behavior in Hong Kong with special emphasis on female workers in the garment and electronics industries / Leung Kwong-chau. / 據手稿本複印. / 論文(社會學部碩士)--香港中文大學硏究院, 1984. / 參考文獻: leaves 260-266. / Liang Guangjiu = A study of the turnover behavior in Hong Kong with special emphasis on female workers in the garment and electronics industries / Leung Kwong-chau. / 鳴謝 --- p.I / 圖表目錄 --- p.III / Chapter 第一部份 --- 理論与方法 --- p.1 / Chapter 第一章 --- 導言：香港轉業行為的研究 --- p.3 / Chapter 第二章 --- 文獻參攷 --- p.11 / Chapter （一） --- 引言 --- p.11 / Chapter （二） --- 分析範圍 --- p.17 / Chapter （三） --- 有關女工的文献 --- p.34 / Chapter （四） --- 香港工人的轉業行為的文献 --- p.38 / Chapter （五） --- 小結 --- p.49 / Chapter 第三章 --- 香港製衣業和電子業的特點 --- p.51 / Chapter (一) --- 香港經濟結構的特點 --- p.51 / Chapter （二） --- 香港製衣業的特點 --- p.59 / Chapter （三） --- 香港電子業的特點 --- p.60 / Chapter （四） --- 小結 --- p.63 / Chapter 第四章 --- 研究方法 --- p.65 / Chapter （一） --- 引言 --- p.65 / Chapter (二) --- 訪問對象的選擇 --- p.69 / Chapter （三） --- 訪問過程 --- p.74 / Chapter （四） --- 小結 --- p.79 / Chapter 第五章 --- 訪問對象的特點簡介 --- p.82 / Chapter （一） --- 選擇製衣業和電子業女工的因由 --- p.82 / Chapter （二） --- 訪問對象的基本特點 --- p.84 / Chapter （三） --- 小結 --- p.95 / Chapter 第六章 --- 名詞界定 --- p.99 / Chapter （一） --- 轉業行為 --- p.99 / Chapter （二） --- 薪酬 --- p.101 / Chapter （三） --- 其他職業空缺的選擇機会 --- p.102 / Chapter 第二部份 --- 研究結果 --- p.105 / Chapter 第七章 --- 薪酬制度 --- p.107 / Chapter （一） --- 製衣業的薪酬制度 --- p.108 / Chapter （二） --- 電子業的薪酬制度 --- p.116 / Chapter （三） --- 製衣業工人与電子業工入的比較 --- p.124 / Chapter （四） --- 小結 --- p.146 / Chapter 第八章 --- 管理制度 / Chapter （一） --- 製衣業的管理制度 --- p.149 / Chapter (二) --- 電子業的管理制度 --- p.161 / Chapter （三） --- 小結 --- p.167 / Chapter 第九章 --- 家庭責任 / Chapter （一） --- 子女排行次序与家庭責任 --- p.170 / Chapter （二） --- 給家用的模式 --- p.170 / Chapter （三） --- 小結 --- p.203 / Chapter 第十章 --- 友儕群体及其他因素 --- p.205 / Chapter (一) --- 友儕群体 --- p.205 / Chapter （二） --- 可供選擇的外間職位空缺 --- p.212 / Chapter （三） --- 家庭与工廠的距離 --- p.215 / Chapter （四） --- 晉升 --- p.219 / Chapter （五） --- 半轉業 --- p.222 / Chapter （六） --- 短暫停工 --- p.226 / Chapter （七） --- 解僱 --- p.229 / Chapter 第十一章 --- 結論：香港轉業行為的成因 --- p.231 / Chapter （一） --- 研究結果撮要 --- p.231 / Chapter （二） --- 轉業行為的分析 --- p.237 / Chapter （三） --- 結論 --- p.244 / Chapter 附錄一 --- 訪問對象的一般資料 --- p.97 / Chapter 附錄二 --- 香港女工之轉業（問卷） --- p.249 / Chapter 附錄三 --- 問題大綱 --- p.253 / 參改書目 --- p.260

by Cunningham King, Mimi, Li, Yuen Yu Vivien. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves 105-108. / ABSTRACT / TABLE OF CONTENTS --- p.iii / LIST OF EXHIBITS --- p.viii / LIST OF TABLES --- p.ix / ACKNOWLEDGEMENT --- p.x / Chapter CHAPTER ONE --- INTRODUCTION --- p.1 / Chapter 1.1 --- Staff Turnover in Service Industry --- p.1 / Chapter 1.2 --- Outlook of Supply of General Staff --- p.2 / Chapter 1.3 --- Objective and Scope --- p.4 / Chapter 1.4 --- Significance of the Study --- p.4 / Chapter 1.5 --- Case Brief --- p.5 / Chapter CHAPTER TWO --- LITERATURE REVIEW --- p.8 / Chapter 2.1 --- Definition --- p.8 / Chapter 2.2 --- Effects of Turnover --- p.10 / Chapter 2.3 --- Costs of Turnover --- p.13 / Chapter 2.4 --- Measurement of Turnover --- p.14 / Chapter 2.5 --- Causes of Turnover --- p.14 / Chapter 2.6 --- Causes for Staying --- p.15 / Chapter 2.7 --- Developing the Theoretical Framework --- p.16 / Chapter 2.8 --- The Theoretical Framework --- p.29 / Chapter THREE --- METHODOLOGY --- p.31 / Chapter 3.1 --- Overview --- p.31 / Chapter 3.2 --- Population and Sample --- p.31 / Chapter 3.3 --- Preliminary Survey Method --- p.3 2 / Chapter 3.4 --- The Hypotheses --- p.34 / Chapter 3.5 --- Data Collection Method --- p.36 / Chapter 3.6 --- Variables --- p.38 / Chapter 3.7 --- Measurement of Variables --- p.40 / Chapter 3.8 --- Data Analysis Techniques --- p.41 / Chapter FOUR --- RESULTS --- p.44 / Chapter 4.1 --- Response Rate --- p.44 / Chapter 4.2 --- Feel for Data --- p.45 / Chapter 4.3 --- Factor Analysis --- p.49 / Chapter 4.4 --- Hypotheses Testing --- p.51 / Chapter 4.5 --- Other Analyses --- p.55 / Chapter 4.6 --- Summary of Results --- p.59 / Chapter CHAPTER FIVE --- DISCUSSION --- p.60 / Chapter 5.1 --- Significant Factors Affecting Propensity to Stay --- p.60 / Chapter 5.2 --- Factors not Correlated to Propensity to Stay --- p.62 / Chapter 5.3 --- Relationship Between Demographics and Propensity to Stay --- p.63 / Chapter 5.4 --- Departmental Variationin Propensity to Stay --- p.64 / Chapter 5.5 --- Conclusion --- p.64 / Chapter SIX --- RECOMMENDATIONS --- p.65 / Chapter 6.1 --- Recommendations to the Airline --- p.65 / Chapter 6.2 --- Recommendations for Further Research --- p.70 / APPENDIX / Chapter I --- "Places Offered by Universities, Polytechnics and Colleges" --- p.71 / Chapter II --- Title and Job Nature of Sample --- p.72 / Chapter III --- Questionnaire (in Chinese) --- p.73 / Chapter IV --- Questionnaire (English Translation) --- p.86 / Chapter V --- Distribution of Valid Cases by Rank --- p.93 / Chapter VI --- Demographics of Respondents --- p.94 / Chapter VII --- List of Mean Scores for items Measuring Independent Variables --- p.99 / Chapter VIII --- Results of Hypotheses Testing --- p.101 / Chapter IX --- "Correlation Between Number of Children, Education, Salary, Age and Length of Service" --- p.104 / BIBLIOGRAPHY --- p.105

Title also in Chinese. / Abstract in English and Chinese. / Thesis (M.B.A.)--Chinese University of Hong Kong. / Bibliography: leaves 54-57. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / ACKNOWLEDGEMENTS --- p.iv / Chapter Chapter I --- INTRODUCTION --- p.1 / Turnover Problem in Hong Kong --- p.1 / Objective and Scope --- p.2 / Contents of the Following Chapters --- p.3 / Chapter Chapter II --- A THEORETICAL FRAMEWORK --- p.4 / Definition --- p.4 / Effect of Turnover --- p.5 / Causes of Turnover --- p.8 / Opportunity of Alternative Employment --- p.14 / Summary --- p.14 / Chapter Chapter III --- RESEARCH OBJECTIVE AND METHODOLOGY --- p.17 / Objective --- p.17 / Propositions --- p.17 / Methodology --- p.18 / Measurement --- p.20 / Statistical Tests --- p.24 / Chapter Chapter IV --- FINDINGS AND ANALYSIS --- p.26 / Management Attitude --- p.26 / Job Characteristics and Job Satisfaction --- p.29 / Age and Job Satisfaction --- p.30 / Length of Service and Job Satisfaction --- p.32 / Sex and Job Satisfaction --- p.33 / Marital Status and Job Satisfaction --- p.35 / Education and Job Satisfaction --- p.36 / Intracompany Comparison and Job Satisfaction --- p.37 / Intercompany Comparison and Job Satisfaction --- p.39 / Summary --- p.40 / Chapter Chapter V --- CONCLUSIONS AND RECOMMENDATIONS --- p.42 / Possible Ways to Reduce Turnover --- p.42 / Further Research Recommendations --- p.49 / APPENDIX --- p.51 / BIBLIOGRAPHY --- p.54