The impact of brand ambassador transgression on brand perception is investigated in this study. To reach the goal of this research the impact brand ambassador transgression across different generational cohorts was measured. The essence of brand ambassadors in the new branding landscape was determined from literature. The new branding landscape as a whole was described to provide a context for the study and the impact and affect thereof on the different generations. The increasing popularity of using brand ambassadors in marketing campaigns due to their ability to increase brand awareness, create or strengthen brand image as well as to achieve brand differentiation was discussed in depth. The literature also focused on brand ambassador transgressions and the impact thereof on brand perception. Mini-case studies which focussed on Tiger Woods, Lance Armstrong, Oscar Pistorius, Wayne Rooney and Charlie Sheen were provided as basis for the empirical research. An empirical research study has been launched to determine how different generational cohorts (Generation Y, Generation X and Baby Boomers) perceive values (both personal values and organisation brand values), brands and brand ambassadors as well as brand ambassador transgressions based on the provided case studies. The questionnaire was distributed to consumers in different generational cohorts. The results of the research indicated that: - There is no clear differentiation between the different generations’ perception on personal values. However, there was a greater amount of variance between the generations regarding their perceptions on brand values. - There is a definite difference between the different generational cohorts regarding perceptions regarding brand ambassadors. - The majority of the respondents stated that the mentioned brand ambassador transgressions did not negatively influence their perception of the brand, which was endorsed. Furthermore, the brand ambassador’s transgression did not cause the consumers to refrain from purchasing products which was endorsed by the specific brand ambassador. - No clear differentiation between the different kinds of transgressions and the severity thereof was made. - When brands stopped endorsing brand ambassadors when their transgressions came to light it mostly had a positive impact on the consumers’ perception of the brand. - The Generation Y respondents, who are also more social media active than the other generations, were more forgiving and were not as easily influenced negatively by the brand ambassadors’ transgression. - Consumers are more brand-orientated than brand ambassador-orientated. It can be concluded that the use of brand ambassadors in marketing campaigns holds many advantages. It is imperative that brand ambassadors should be decided upon carefully, although a brand ambassador does not define the entire brand. Brand ambassador transgressions’ have a more important impact on the consumers’ perception of the brand ambassador than on the brand itself. Consumers also feel that transgressions should be punished and are positive towards brands which ended brand ambassador agreements after transgressions, indicating that certain standard values are applicable for at least three consecutive generations of South-Africans and should be taken into account when branding decisions are made. / MBA, North-West University, Potchefstroom Campus, 2015

The impact of brand ambassador transgression on brand perception is investigated in this study. To reach the goal of this research the impact brand ambassador transgression across different generational cohorts was measured. The essence of brand ambassadors in the new branding landscape was determined from literature. The new branding landscape as a whole was described to provide a context for the study and the impact and affect thereof on the different generations. The increasing popularity of using brand ambassadors in marketing campaigns due to their ability to increase brand awareness, create or strengthen brand image as well as to achieve brand differentiation was discussed in depth. The literature also focused on brand ambassador transgressions and the impact thereof on brand perception. Mini-case studies which focussed on Tiger Woods, Lance Armstrong, Oscar Pistorius, Wayne Rooney and Charlie Sheen were provided as basis for the empirical research. An empirical research study has been launched to determine how different generational cohorts (Generation Y, Generation X and Baby Boomers) perceive values (both personal values and organisation brand values), brands and brand ambassadors as well as brand ambassador transgressions based on the provided case studies. The questionnaire was distributed to consumers in different generational cohorts. The results of the research indicated that: - There is no clear differentiation between the different generations’ perception on personal values. However, there was a greater amount of variance between the generations regarding their perceptions on brand values. - There is a definite difference between the different generational cohorts regarding perceptions regarding brand ambassadors. - The majority of the respondents stated that the mentioned brand ambassador transgressions did not negatively influence their perception of the brand, which was endorsed. Furthermore, the brand ambassador’s transgression did not cause the consumers to refrain from purchasing products which was endorsed by the specific brand ambassador. - No clear differentiation between the different kinds of transgressions and the severity thereof was made. - When brands stopped endorsing brand ambassadors when their transgressions came to light it mostly had a positive impact on the consumers’ perception of the brand. - The Generation Y respondents, who are also more social media active than the other generations, were more forgiving and were not as easily influenced negatively by the brand ambassadors’ transgression. - Consumers are more brand-orientated than brand ambassador-orientated. It can be concluded that the use of brand ambassadors in marketing campaigns holds many advantages. It is imperative that brand ambassadors should be decided upon carefully, although a brand ambassador does not define the entire brand. Brand ambassador transgressions’ have a more important impact on the consumers’ perception of the brand ambassador than on the brand itself. Consumers also feel that transgressions should be punished and are positive towards brands which ended brand ambassador agreements after transgressions, indicating that certain standard values are applicable for at least three consecutive generations of South-Africans and should be taken into account when branding decisions are made. / MBA, North-West University, Potchefstroom Campus, 2015

The first chapter of the diploma thesis is a theoretical background for the following, practically oriented chapters. It discusses a brand and its importance in marketing, and also deals with brand identity, image, brand awareness, methods of determining brand value and positioning strategies. The other two parts of thesis are practical and focus directly at the brand Google. The second chapter introduces the company Google and subsequently analyzes brand attributes and its perception in the Czech Republic. It also focuses on brand awareness, its value and comprehensively evaluates a current communication strategy. The third and final chapter is devoted to an overall evaluation of the brand's position in the Czech Republic, problematic aspects and recommendations for future direction of the brand. It also includes a comparison of the brand's position abroad.

A study on city brand perception and indicators construction in Penghu area Abstract Penghu governance are far more long record in the Annals of Penghu's local governance at all have different meanings and objectives. With the trend of globalization, city competitiveness has become the most important core indicators for the city managers. The competitiveness of the city not only represents a more encompassing hardware construction of the urban cultural literacy but the Government efficiency and other software elements as well. Penghu regional development, as has long been a lack of effective cooperation in the overall experience of planning and resources, so the city into the concept of brand management innovation, will help form a common goal, and public-private partnerships to attract participants and created urban vision, development out with the local characteristic culture of life, and better quality of residents' life. Effective administrative and public services are the main goal and function the government has to achieve. government's effectiveness and go hand in hand with city management .The changing world has pushed city to adapt globalization and provide multiple functions and services.Also local residents, foreign tourists and investors to live with the memory and perceptual image synonymous with unique, high quality business successful cities exhibit a variety of specific images, not only create a sense of honor residents, but also attract more new immigrants and investment companies stationed, as well as foreign tourists visiting the important factor. Los Angeles School Master Deere (Micheal Dear) proposed "urban planning is political", how to integrate inside and outside the city shape the characteristics of the natural advantages, while reducing the negative adjustment of urban disadvantage, is an important city managers and residents of a public affairs. Will be treated as urban management products for enterprise management products and services is the current trends, the brand meaning into public management, may activate the city's image as urban governance, upgrade to a higher level goals. In this study, the overall administrative area Penghu area Sannai city brand evaluation literature to distinguish between people, cultural heritage, investment immigration, government administration, customer services, tourism and other major aspects of six sub-order analysis, for Penghu city brand Perceptions of 330 dollars to complete the statistical dimensions of urban perception of the advantages of sequence spaces and the conditions of resource data to construct its own brand of local indicators of check systems. Style which contains elements of the environment, social and human elements of the three major projects and economic activities total 99 indicators, urban governance as a self-evaluation. Quantitative survey research data to analyze the implementation steps of city branding, verify assumptions and the proposed method. Provide local public affairs manager and the formation of urban development, public issues, as a reference value of academic research, and looks forward to the overall development of some local significance.

The aim was to compare whether there are different perceptions of the brand of ČEZ, as by its employees and from the public. Literature review dealt with the brand and its history, brand management and brand positioning. This chapter also included information on marketing research. The practical part introduced company ČEZ. Using quantitative and qualitative methods of marketing research, I tried to find out if employees perceive the brand more positively than public. Research results are displayed using a semantic differential scale and obtained values were compared. Based results then I confirmed or refuted the contrary, the hypotheses at the beginning of work. At the end of part I tried to suggest possible measures to improve the brand perception.

The goal of this thesis is to understand perception of the Hard Rock brand in the Czech Republic among university students. Hard Rock Cafe Prague is a combination of a restaurant, bar, and rock club operated by the hospitality corporation Hard Rock International. The studied segment can be seen as a group of potential customers in long term, and this research should identify opportunities for growth of Czech guests. The thesis presents the process and results of Hard Rock brand research on the selected segment. The work is supported by theory of marketing of services, brand, and methodology of marketing research. The practical part includes two phases of research: qualitative and quantitative. Analysis of both phases and their implications on formulated hypotheses lead to conclusions regarding perception of Hard Rock brand by the studied segment. These are further analyzed to offer a number of recommendations for future marketing communication activities targeted towards the local customers.

The master thesis deals with brand image and identity, the difference between brand perception from the customer point of view and from the creator point of view. The thesis is divided into theoretical and practical part. In the frame of theoretical part there is a brand definition, its components, functions which are the most important part of brand building since it is necessary to see the advantages of brands. This master thesis looks in details on brand value and models for measuring brand value. The practical part deals with market research through questionnaire, which is a base for evaluating image of the adidas brand. On the basis of the survey results the recommendations are made at the very end of the thesis.

ABSTRACT  Date: 9th of June 2020 Level: Bachelor thesis in Business Administration, 15 cr  Institution: School of Business, Society and Engineering, Mälardalen University  Authors: Rikesh Chouhan Johannes Yakoub       (97/04/13)                     (96/09/02) Title: How do gym-brands differentiate in a crowded market? Tutor: Edward Gillmore  Keywords: Advertisement, Brand perception, Competitive strategies, Branding. Research Questions: How are the major gym companies differentiating in order to attract new customers and keeping their old customers?  What views do customers have on the different actors in the gym sector? Purpose: The study is conducted to see how gym-brands can differentiate and  survive in such a crowded market. Method: A Mixed method, deductive study has been conducted. The authors collected their data through secondary sources on the internet and through a survey. Conclusion: The paper confirmed that the perception gym companies create are the same perception that members have of the targeted gym. Factors such as cost, flexibility and family/friends are key to get new customers. By using advertising and competitive strategies to differentiate they succeed to present their perception.

A lo largo de los años, la publicidad se ha encargado de explotar estereotipos relacionados a la figura femenina mediante la difusión de ideales que plantean desde los comportamientos que debe tener hasta cómo debe lucir una mujer. De esta manera, la representación de la mujer en la publicidad se ha visto afectada por un modelo poco realista. Sin embargo, desde el año 2014, esta tendencia publicitaria ha intentado ser combatida con la aparición de una nueva estrategia llamada “femvertising”. El uso de esta pretende transmitir a los consumidores una representación más valiosa y empoderada de las mujeres, para que el mensaje publicitario se mantenga alejado de la imagen estereotipada que ha venido mostrada en las últimas décadas. En este marco, el objetivo general de este artículo es analizar la percepción de las mujeres limeñas de 18 a 25 años frente al uso de femvertising para la construcción de la imagen de marca de las empresas de indumentaria. Utilizaremos un enfoque cualitativo centrado en entrevistas personales y grupales a partir de guías de indagación semiestructuradas. / Over the years, advertising has been responsible for exploiting stereotypes related to the female figure through the dissemination of ideals that are told, like some kind of the behaviors they should have or how they might look like. Therefore, the representation of women in advertising has been affected by an unrealistic model. However, since 2014, this advertising trend has tried to be fought back with the emergence of a new strategy called “femvertising”. The use of this is intended to convey to consumers a more valuable and empowered representation of women, so that it’s message is kept away from the stereotyped image shown in recent decades. Within this framework, the general objective of this article is to analyze the perception of the Lima women between 18 and 25 years old, of the use of femvertising for the construction of the brand image of clothing companies. We will use a qualitative approach focused on personal and group interviews, based on semi-structured inquiry guides. / Trabajo de investigación

It is argued that there is a need to extend our understanding and knowledge of the magnitude to which the elements of corporate visual identity (CVI) are perceived as the communicators of brand personality and hence corporate image, by the consumers. This thesis extends the knowledge about corporate visual identity (CVI) factors, particularly, name, logo, and colours, by developing a comprehensive model which incorporates corporate visual identity (CVI) elements and brand personality (BP) traits (sophistication, sincerity, ruggedness, excitement, competence). The thesis focuses on the association of types of brand names with brand personality traits. This study also focuses on the different types of logos and their associations with different personality traits and on associations of different brand colours with different brand personality traits. A quantitative approach was adopted. A conceptual model was developed. This model looked at brand name, logo and colour and their collective association with, as well as their influence in, developing a brand‘s personality. A questionnaire was prepared and pretesting was carried out to test whether the constructs of the model were valid and reliable and that the instrument used was fit for purpose. Pakistan was the context for this research, and the brands chosen represented the cellular telecom industry of Pakistan. A sampling frame of Pakistani youth was chosen, with an age bracket of 18-26, as this age group which constitutes the highest usage of cellular services in Pakistan. The sample size was 1400, and the sampling method was stratified random sampling. Cross-tabulation analysis was conducted to test the hypotheses. The results from this study suggest that CVI has a significant positive impact on brand personality development. One of the strongest messages to emerge from this study is that CVI elements (namely, brand name, logo, and brand colours) are found to be essential for the creation of brand personality. This study provides a model that managers can use to influence consumers‘ perceptions and buying behaviour and also helps in the positioning of a brand in differentiating it from the competition. This study makes its contribution in that it is the first to empirically test the associations of CVI elements with BP traits and to present a conceptual model which examines the influence of CVI elements in shaping a brand‘s personality and establishing an integrative view of CVI elements and brand personality traits, and, to do so from South Asian perspective. This study is the first to clearly define the role of brand names in creating brand personalities, associating brand name types with brand personality traits and to establish an empirical relationship between types of brand names and various personality traits. This is the first study to provide empirical evidence to support the claim that brand logo types are associated with specific brand personality traits and to clearly associate brand colours with specific brand personality traits. Findings from this study allow companies in other business sectors as well as in other countries to develop their CVI strategy and to modify their CVI strategies to influence the brand personalities.