Thesis (MTech(Business Administration))--Cape Peninsula University of Technology, 2011 / Business ventures tend to commit themselves too soon to the twin issues of corporate social responsibility and stakeholder interaction, but in practice normally fail to deliver on all their promises in this regard, which often lead to great disappointment for the local communities involved. The new dispensation in South Africa has currently contributed to a great extent to how communities respond when they face issues of this nature. Sowman and Megan Gawith (1994) are believe that this new approach in behaviour of communities is owing to the recent influence of western models of development on developing areas. An inability of business to adapt to this changed environment will inevitably lead to a fragile relationship between such an entity and the community, which could easily ruin the implementation of development plans and ultimately cause the end of a business. Waddock and Graves (1997) are of the view that if good stakeholder consultation is maintained, it could be favourable for both business and community, and healthy relationships of this nature are always evident in the practice of such a company. The Stakeholder Engagement Practitioner Handbook (2008:5) is a specific model which is explored by this study in order to prevent a negative kind of relationship between a business and the local community. This is regarded as an imperative tool for comparison purposes to ensure sustainable and sound interaction, whilst identifying potential problem areas and simultaneously serving as a guiding map. The aim of this study was to investigate the ongoing interactions process for the identification of strengths and weaknesses of engagements in the Saldanha Bay venture in order to provide recommendations for improvement accordingly, as well as to determine whether the current process is substantive and responsive enough to the real needs and expectations of these groupings. The research, therefore, reviewed available literature on public paticipation and stakeholder interaction for business success in order to develop a theorethical model based on the strengths and weaknesses of the current engagement process in the Saldanha Bay Municipal area, and to also identify key components for beneficial dialogue. A descriptive case study technique was adopted as the most appropriate design to focus analytically on the entire engagement process and to extrapolate the nature of the interaction from various stakeholder accounts, in order to emphasise the views of the selected population. The results of this study indicated that the current local engagement process did indeed match most of the elements contained in the proposed model after a comparison was conducted. The research findings further revealed that even though the forum gained enormous momentum during the first phase, the process still lacks a few key areas to ensure more effective engagement. If these key areas are not properly addressed, this situation could at a later stage pose a serious threat to the future sustainability of the forum.

Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2014. / The majority of craft retail outlets in Cape Town are owned by immigrants mostly from the SADC and elsewhere on the continent. However, a notable proportion of African immigrant-owned survivalist and micro businesses that do not grow and develop into small and medium size enterprises (SMEs). Despite many studies conducted on craft businesses generally, little information exists on factors affecting the growth of African immigrant-owned craft businesses. The main objective of this study is to determine these factors. This study focused on four craft markets in the Cape Town area: Greenmarket Square, Stellenbosch, Franschhoek and Hout Bay.The population of the study comprised all African immigrants at the selected craft markets and the municipal managers responsible for managing these selected markets. The sample frame of this study constitutes African immigrant entrepreneur-owned businesses that are three or more years old, registered and located in one of the selected markets. The study utilised a mixed method approach to collect and analyse data. Questionnaires (Quantitative) were administered to 122 African immigrant entrepreneurs and in-depth interviews (Qualitative) were conducted with the three municipal managers responsible for the four selected craft markets. Quantitative data was analysed separately using Statistical Packages for Social Sciences (SPSS) software, and face-to-face interviews were analysed by means of content analysis. The results of both methods were presented in tabulated format. Pushed by the need to survive and pulled by the many tourists in South Africa, African immigrant entrepreneurs turned to the craft business. In terms of the challenges faced, it was noted that limited access to finance and difficulty in acquiring a business location were start-up challenges, whereas the growth challenges were the seasonal and irregular nature of trade and xenophobia. Emanating from the findings of this study, recommendations were made to municipality managers to persuade the financial agencies to extend their funding assistance to deserving African immigrant entrepreneurs. Local government should grant immigrants trading permits and relax some of the restrictions to allow them to have a stall and do business. The municipalities should organise workshops to educate African immigrant entrepreneurs on the benefits of selling unique products and anti-xenophobic sentiment.

Thesis (MTech (Retail Business Management))--Cape Peninsula University of Technology, 2016. / Small Micro and Medium Enterprises (SMMEs) play a vital role in employment creation and economic growth. As South Africa experiences population growth, so does the township small business industry. Township refers to those areas that were previously reserved for Blacks, Coloured and Indians under the discriminatory apartheid government. The characteristics of these areas included the following: poor infrastructure, high crime, low income and generally exclusion from mainstream economic activities According to the top three liquor manufacturers and brand distributors that claim about 80% of the total market share by volume and revenue (South African Breweries, Distell and Brandhouse Beverages) the township market makes the largest contribution to their business revenue. These giants are recording growth every year, but the development, growth, sustainability and success of the township liquor retail market is static and unsatisfactory. How township liquor retailers can achieve sustainable growth is not yet clear. The significant contribution made by the industry to the economy and job creation has been recognised by industry role players at large. The Department of Trade and Industries (DTI) has also expressed its commitment to supporting this industry as one that shows potential for growth and sustainability. This particular sector needs assistance to improve the success and sustainability of township liquor retailing, especially with the creation of employment opportunities. The objective of this study, then, is to develop an industry specific framework that identifies and addresses the critical success factors (CSFs) for township liquor retailing. The study is based on qualitative interviews carried out with industry experts (as an exploratory study) and liquor retailers from two of Cape Town’s townships, namely Khayelitsha and Mitchells Plain.

M.Com. (Business Management) / Please refer to full text to view abstract

There is a remarkable increase in the participation of females in business activities due to their involvement in the informal sector. These activities appear to be insignificant and not measurable because they are outside the regulatory framework, but they also absorb multitudes of the unemployable. Notwithstanding the challenges of low levels of education, lack of skills and finance as well as the need to balance reproductive and productive roles, females are under pressure to generate income through trading in small scale businesses that can hardly grow beyond subsistence level. With the meagre earnings from their activities, they ensure the survival of their families. If female entrepreneurs are developed and brought into the economic main stream, they will bring with them their unique survivalist techniques that will contribute towards economic development and growth in the country. This report examines the constraints that affect the development of female entrepreneurs in the informal sector.

Problem: In South Africa, women have not always had opportunities in society or the workplace due to historical discriminatory political and socio-economic policies and practices, including apartheid (United Nations Economic Commission for Africa, 2011). Gender disparity at the top echelons of organisations is still prevalent, and the South African business landscape is not different despite progressive legislation promulgated in the late 90s when the democratic government took over. Aim of the study: The aim was to identify challenges faced by women when attempting to advance into executive positions and strategies that could assist them in this respect. Method: A literature study was conducted to establish what work had already been done in the field of gender studies and advancement of women in the corporate world. For the empirical study an interpretivist paradigm with a qualitative research approach was adopted. Interviews were conducted with ten women who were members of the Port Elizabeth branch of the Businesswomen's Association of South Africa (BWASA) and who were categorised as hopeful, emerging or already in executive positions. They were asked about the challenges they were facing or had experienced and the strategies that assisted or could assist them in advancing to an executive position. They were also asked to provide critical incidents with the view of enriching the data and gaining a deeper understanding of the phenomenon. Results: Gender-insensitive organisational policies, an unsupportive organisational culture and unknown barriers in selection emerged as key challenges experienced by the participants. Facilitative strategies that emerged included a supportive corporate culture, family support, an enabling supervisor and affiliation to professional bodies. Conclusion: Whilst a large pool of work has been done on the advancement of women, gender equality in corporate South Africa remained a challenge. This challenge should be addressed from a corporate, personal and professional perspective. Recommendations: An integrated organisational approach to this phenomenon is required which should include appropriate company policies, a supportive organisational culture and enabling supervisors. In addition, women should garner the support that their families provide and they could greatly benefit from affiliating to professional bodies.

The Buffalo City Metropolitan Municipality (BCMM), situated in the second largest province in South Africa, the Eastern Cape, is an unfortunate victim of low economic development and high unemployment. The South African Government, through the Department of Trade and Industry, identified the need for SMMEs to address these issues with the inception of the White Paper on National Strategy for the Development and Promotion of Small Business in South Africa over 20 years ago. SMMEs in South Africa are noted to have a failure rate of around 70% which does not bode well for the efforts to improve economic development and reduce unemployment through SMMEs. This research sets out to determine the significance of variables such as human resources, financial resources, information systems, government assistance and competitive intelligence on the sustainability of SMMEs. The researcher examined the literature relating to the challenges and issues faced by SMMEs with particular emphasis on the use of competitive intelligence as a tool to assist in sustainability. The literature review was followed by an analysis and interpretation of a qualitative study of SMMEs within the BCMM. Through an analysis of the results it was possible to determine the nature of the relationships between the independent variables and sustainability. Finally, the researcher was able to make recommendations based on the research.

M.Tech. (Construction Management) / This research was conducted to investigate the causes of construction company failure in the Free State Province, for the reason that there are many risks involved in running a construction company due to the nature of the construction industry. The study focused on four major factors involved in common business failures which are Managerial, Financial, Expansion and Economic environmental factors. The objectives of this research were achieved by means of a questionnaire that was distributed to 120 small and medium contractors in the Free State Province. These contractors were identified in the CIDB website and were listed as expired, suspended or deregistered then randomly selected. 102 questionnaires were received and 6 questionnaires were spoilt which meant that the total workable questionnaires were 96 which was at a return rate of 80%. The data analysis that was used was done by quantitative method. The data gathered include the main four factors (managerial, financial, expansion and economic environment) of the study. Financial factors were found to be amongst the leading causes of company failures, whereby most respondents said that their companies did not have adequate cost and accounting practices and systems in place. Delay in payment from clients was also a amongst the major causes for failure because the respondents said their companies always had cash flow problems and had heavy debts to their suppliers.

M.A. (Environmental Management) / Implementing corporate sustainability reporting as part of companies’ annual reports is a growing trend in South Africa and throughout the world. The King III code became effective from March 2010 and strongly encourages JSE listed companies to apply triple bottom line reporting, whereby companies integrate their environmental, social and economic practices into their annual reporting. The purpose of this study was to investigate the sustainability reporting practices of three selected tourism companies listed on the Johannesburg Stock Exchange (JSE). The three tourism companies that were selected for the study were Sun International, City Lodge and Wilderness Holdings. Three evaluation frameworks were developed from 1) the Global Reporting Initiative (GRI) sustainability reporting guidelines (G3.1); 2) the JSE: Social Responsible Investment (SRI) Index criteria; and 3) the South African National Standard for Responsible Tourism (SANS 1162) criteria. The three evaluation frameworks were used as a tool to assess the tourism companies’ annual reports in terms of international, South African and tourism industry-specific criteria. Using these frameworks provided a way of assessing the extent of sustainability reporting within annual reports and allowed for comparison across companies and years. Overall, the study provided an understanding of how the selected companies had been producing their annual reports from 2010 to 2012. The study also provided feedback on the companies’ previous reporting practices in terms of the sustainability criteria and provided information on how these companies can improve their future sustainability reporting.

Pressure is on organisations the world over to report to their stakeholders, not only on their economic performance, but also on their environmental and social performance. In South Africa the King II code of corporate governance provides the guidance and impetus for this integrated “triple bottom line” sustainability reporting. The ICT sector in South Africa has been cited as lagging behind other sectors with regards to sustainability reporting, particularly in environmental sustainability reporting. Many ICT organisations would appear to be using their office and service based existence as reasons for having little or no impact on the environment. The study of the impacts of ICT on environmental sustainability in this research suggests that this is not necessarily the case. An assessment tool based on the internationally recognised Global Reporting Initiative Guidelines was developed in this research to investigate the level of environmental sustainability reporting in the South African ICT sector. The investigation showed the level of environmental sustainability reporting in the sector’s 2005 annual reports to be low. To get an indication of the level of reporting in more developed countries, a small sample of international ICT and service organisations was assessed using the tool, which showed significantly higher levels of environmental sustainability reporting. A set of ICT specific environmental sustainability performance indicators are proposed to enhance and encourage more significant levels of environmental sustainability reporting in South Africa.