The goal of this paper is to describe process management and a possibility of its implementation in the real medical organization. The first part is devoted to a description of the basic concepts, principles, definitions and procedures of process management, which form the paradigm. The second part deals with the application of process management in the real dental clinic and presents an analysis of the current state and its improvement recommendations, conceptual and process modeling, description of basic levels of medical information systems and recommends criteria for information system selection. Diagrams are created in programs PowerDesigner and Cacoo.com are also included in this paper.

This diploma thesis deals with the topic of Business Process Management, its development and fundamental paradigms in the field of BPM as BPR. The thesis also compares approaches to BPM. Furthermore, it defines the term "process" and describes its classification. The thesis also explains the concept of the process-driven organization, including its characteristics. An integral part of the thesis is the explanation of the holistic approach to BPM and its technical aspect, i.e. the business process modeling which deals with creating the diagrams classified by basic principles of object orientation. The thesis introduces general modeling language UML and its specification in the form of notation BPMN and Eriksson-Penker. Also there are shown few examples of diagrams used in the BPM. All of these findings are then used in the constructing of process models and diagrams in the defined research area of the particular organization.

In this contemporary world, when the globalization is on the first place, is possible to satisfy one's needs immediately. Road haulage becomes in last few years a significant market's part, which is necessary to the right function in all branches in the Czech Republic. The aim of this thesis is to analyse level of principle operation's research's support in TASW solution for the society, which is directed at road transport. Simultaneously I project a study, which supports a solution for small shippers, who aren't able or willing to acquire an expensive software for haulage entrepreneurship. I characterize issues of transportation's company to achieve my aim and I think about the principle's uses and method of operation's research in process of haulage entrepreneurship. I analyse a situation of operation's research's support with TASW, which is oriented on haulage entrepreneurship. After that I describe a study, where I project a solution for small shippers, which takes in the consideration the components of operation's research in their processes and TASW and this contributes to make the decision of small shippers easier to buy the suitable software for haulage. This thesis is divided into few parts -- at the begging I theoretically follow up haulage entrepreneurship, its division and kind of current freight. I describe the price creation to make really obvious, which knowledge the shipper have to know. I explain particular disciplines of research's operation, which are connected to make more effective the workings of haulage entrepreneurship. I use these results of the theoretical parts to create my own model of haulage entrepreneurship. I analyse the market's system in the Czech market, which is fixed to support process of haulage entrepreneurship, which applies the principles of operation's research. In conclusion I compare the variants of using different types of IS for transport. The biggest benefit of my thesis I see in that also the laymen can understand it. It makes easier to choose a specialized software for haulage entrepreneurship and the process analyse binding on possibly company's analyse and on field operation's research, which enable more effective delivery.

The graduation thesis "Usage of BizAgi in insurance company" is focusing to insurance of large and industry- related risks. The work introduces insurance and reinsurance processes in issue with insurance of industry risks. It also analyzes an actual and desired situation of insurance -- reinsurance industry risks. The main contribution of my thesis is executing data integration from insurance tool Golem to BizAgi application. The thesis describes procedures and possibilities to perform data integration. Result of my work bring findings to the issue BPM tool BizAgi suitable for needs Insurance Company. BizAgi, Business Process Management, BPM, Data integration, Entity, Insurance Company

Work theoretically and practically deals with process management - the process analysis and optimization of business processes in the company. The theoretical part describes the process control and its features and benefits, describes the term of process and the types of processes. The theoretical part also describes the theoretical basis of process analysis. At the end of the theoretical part is the explanation of the concept of business process optimization. In the practical part at first author presents company, which then performs a SWOT analysis of the company. Furthermore, in the practical part is a process analysis of selected business processes in EPC notation. After the analysis, followed by optimization - improve the business processes. The last point of this work is the evaluation of work and conclusion.

Práce analyzuje nové trendy v mezinárodních strategiích firem, rozebírá jejich motivaci k přemísťování svých aktivit a zejména popisuje srovnávací analýzu potenciálních destinací vhodných pro offshoring. Práce uvádí srovnávací analýzu čtyř zemí, Polska, Maďarska, Rumunska a Bulharska z hlediska vhodnosti umístění centra sdílených služeb.

The theme of this thesis is the strategic management in the context of the knowledge economy. The output of the innovation strategy is applied to the plastic and aesthetic surgery clinic. The theoretical part deals with the introduction of strategic management theory, vast business analysis and principles of Balanced Scorecard. Within the theory are discussed different approaches to the innovation process. The practical part is based on theoretical knowledge and applies them to creating an innovation strategy based on business process management.

É necessário ter muita clareza sobre o que fazer e como fazer para que uma empresa satisfaça a expectativa do mercado em que atua, e o faça de forma rentável. Assim, a definição de uma estratégia torna-se altamente relevante no ambiente competitivo dos negócios. Uma vez definida sua estratégia, a empresa possui um desafio ainda maior: sua implementação. A implementação de uma estratégia, para ter sucesso, precisa ser constantemente monitorada, pois demanda uma ampla sincronia organizacional, envolvendo todos os seus departamentos. Nesse contexto, este trabalho buscou desenvolver um método de gerenciamento estratégico, a partir do alinhamento dos processos de negócio aos objetivos estratégicos da uma organização, com base nos conceitos de Balanced Scorecard e Business Process Management. Esse método foi aplicado em uma empresa concessionária do setor automotivo, segmento de caminhões e ônibus, e os objetivos atingidos neste trabalho evidenciaram a capacidade do método de contribuir para um melhor desempenho estratégico e operacional. / It is necessary to be clear about what to do and how to do so that a company meets the expectation of the market in which it operates , and do so profitably . Thus, the definition of a strategy becomes highly relevant in the competitive environment of business. Once defined its strategy, the company has an even greater challenge: its implementation. The implementation of a strategy, on the other hand, to succeed, needs to be constantly monitored, since it requires a large organizational synchrony involving all its departments. In this context, this study has developed a method of strategic management, from the alignment of business processes with the strategic objectives of an organization, based on the concepts of Balanced Scorecard and Business Process Management. This method was applied in a dealership of automotive vehicles, segment of trucks and buses, and the objectives achieved in this work demonstrated the method's ability to contribute to a better strategic and operational performance.

Orientadores: Antonio Batocchio, Kamal Abdel Radi Ismail / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecânica / Made available in DSpace on 2018-08-27T15:04:23Z (GMT). No. of bitstreams: 1 Cunha_LeonardoPassosda_M.pdf: 103899044 bytes, checksum: 5bb4276a2715897ba2b90ad7ce7e9214 (MD5) Previous issue date: 2015 / Resumo: Nesta dissertação, procurou-se investigar, conceber e desenvolver um modelo de negócio para a integração da produção de um catalisador em um complexo de produção de biodiesel em território brasileiro. Esta integração permitiu uma produção mais enxuta e limpa, do ponto de vista ambiental. Dentro deste contexto, foi possível avaliar o impacto econômico de um caso real na sociedade brasileira. Para sua realização, foi necessário investigar e conhecer os possíveis modelos de negócio e tecnologias aplicáveis a este tipo de mercado, bem como as principais ferramentas mais aplicáveis de análise econômica. Durante esta investigação, fez-se necessário inicialmente realizar um estudo sobre o mercado de biodiesel brasileiro, seus modelos de negócio, sistemas de produção e aplicabilidades quanto a análise insumo-produto no estudo econômico de um caso real. Uma vez definido um modelo apropriado de produção para um caso real, elaborou-se uma análise experimental dos seus impactos na geração de empregos e na produção (Produto Interno Bruto - PIB) brasileira. Resultados adicionais mostraram a importância do mercado de biodiesel brasileiro e a relevância de um estudo econômico em projetos de engenharia e de negócios. Os principais resultados desta pesquisa apontam para a importância de futuros estudos econômicos em projetos de engenharia e negócios, tanto no mercado de biocombustíveis quanto em outros domínios de conhecimentos análogos / Abstract: In this master's thesis, it was investigated, designed, and developed a business model for production and integration of a catalyst in a complex of biodiesel production in Brazil. This integration allowed a leaner and cleaner production, regarding an environmental point of view. Within this context, it was possible to assess the economic impact of a real case in the Brazilian society. For its realization, it was necessary to investigate and understand possible business models and technologies applicable to this type of market as well as the main applicable tools of economic analysis. During this investigation, it was necessary to initially conduct a study on the Brazilian biodiesel market, their business models, production systems and applicability of the input-output analysis in the economic study of a real case. Once set an appropriate production model to a real case, it was elaborated an experimental analysis of the impacts on job creation and Brazilian production (Gross Domestic Product - GDP). Additional results show the importance of the Brazilian biodiesel market and the relevance of an economic study in engineering and business. The main results of this research point out to the importance of future economic studies in engineering and business, both in the biofuels market as well as in other fields of analogue knowledge / Mestrado / Materiais e Processos de Fabricação / Mestre em Engenharia Mecânica

Em busca da documentação e otimização de seus processos, a área de Business Process Management (BPM) vem cada vez mais atraindo o interesse do meio empresarial, por ser um importante método no auxílio ao ganho de resultados, como redução de custos e aumento de produtividade. Modelar processos, entretanto, não basta. É preciso que se atente para métodos eficientes de armazená-los, permitindo que as informações sejam manipuladas e utilizadas de maneira prática e inteligente. A presente dissertação propõe duas abordagens para armazenamento de modelos de processo, uma em bancos de dados relacionais e outra em bancos de dados orientados a grafos, comparando-os através de aspectos como desempenho na execução das operações e proximidade da abordagem de cada um deles com os modelos de processos. Enquanto os bancos de dados relacionais são mais populares, sendo utilizados na maior parte das aplicações atuais, os bancos de dados orientados a grafos possuem propriedades e representação gráfica semelhantes aos modelos de processos. Foram realizados testes que visam analisar o desempenho de ambas as abordagens, além da facilidade dos usuários em interagir com os modelos propostos. Os resultados deste estudo podem ser utilizados para a criação de repositórios que compartilhem processos de maneira eficiente, bem como incentivar o estudo de novas maneiras para o armazenamento de processos. / Business Process Management (BPM) area has been increasingly attracted the interest of the business community because users are looking for documentation and optimization. These documents can be an important method in helping to gain results such as reduced costs and increased productivity. However, to model processes is not enough. It is necessary to pay attention to efficient storage methods, allowing information to be handled and used in a practical and intelligent way. The present article compares the use of relational databases and graph databases, considering aspects such as performance in the execution of operations and proximity of the approach of each of them with the process models. While relational databases are more popular, being used in most of the current applications, graph databases have properties and graphical representations similar to process models. The results of this study can be used to create repositories which can both share process efficiently, and encourage the study of new ways of storing processes.