Dissertation submitted in partial fulfilment of the requirements for the degree Master of Technology Human Resource Management in the Faculty of Business at the Cape Peninsula University of Technology / It is acknowledged that the South African Department of Education has accomplished some of its goals in changing the Further Education and Training (FET) sector through transformation initiatives such as mergers of colleges of education within a short period. The FET sector has made great strides in enhancing equity, redress of resource allocation and providing high quality education for all South Africans and enhancing access to Further Education and Training. However, the problem of staff retention and attraction still remains a setback. There is a growing concern in South Africa that the FET sector is losing or unable to retain its staff, with specific reference to academic and support staff. This problem is exacerbated by the growing number of learner enrolments within in the sector. This study investigated the factors affecting retention of staff within one specific FET college in Cape Town, South Africa. Due to the position taken by the said college on confidentiality and anonymity, the institution will be referred to as "College X". The objective was to assess the extent to which these factors influenced the decision to stay or leave College X. Linked to the objective was to come up with recommendations of how College X can build staff capacity and develop more innovative ways of attracting valuable talent and become an employer of choice. In order to assess the factors affecting retention in College X, the study used a blend of qualitative and quantitative research approach including the literature review. The survey questionnaires were used to collect data. In addition to the survey, the study also used focus group discussions. The study found that career development, remuneration and benefits, as well as performance management, were key in the retention of staff and this was congruent with the objectives of the study. However, the issue of culture, location, environment and leadership style varied across the college community but these were not deemed to be significant in the study. The study will confirm the important role that the factors affecting retention of talent plays in motivating employees to stay or quit College X. This study can be extended and repeated in a similar public FET college environment. Other possible areas for research include discovering from the entire FET sector what the factors are affecting the motivation of staff to stay or leave the sector. The study will also highlight the career development, remuneration and performance management which are critical factors to address if College X is to retain its staff and become competitive in the FET sector.

Thesis (MTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2018. / Carnival events have become significant factors in tourism development and marketing initiatives of most destinations. The developments, in threefold, economic, socio-cultural and environmental experienced by host communities of tourism attractions and resorts result in the emergence of carnival events as critical destination products. The current research found that the selected stakeholders, particularly residents, businesses and event attendees’ perceptions are often overlooked although they are directly impacted by carnival events, especially when they reside (for residents and businesses) in close proximity to the event location. In addition, tourism businesses operating in the Green Point area, the place where the carnival parade takes place, were included in this study to ascertain their views about the Cape Town Carnival. In most cases, successful carnival events are underpinned by community support as well as the visitors or attendees to the event; therefore, it is crucial to examine stakeholders’ perceptions towards such events. The aim of this study was to determine how selected stakeholders (residents, businesses, and event attendees) perceive an annual cultural event, the Cape Town Carnival, hosted in a Cape Town suburb. It also sought to establish the overall value of this event following a triple bottom-line approach (economic, socio-cultural, and environmental). This investigation explored the perceptions and experiences of the residents, businesses, and event attendees in Green Point in relation to the carnival, as well as highlighting the positive and negative aspects of their experience. The research primarily adopted quantitative research approach by using three survey questionnaires (residents, businesses and event attendees) with both closed and open-ended questions. The data were analysed using SPSS version 24 and the findings were visually presented by the use of frequency tables and charts. The general findings indicated that the selected stakeholders were in favour of the Cape Town Carnival to continue being hosted in the Green Point area, although there were some issues that were viewed as the negative impacts of hosting this event. The study’s findings show that the event is perceived positively by the stakeholders even though some had reservations to the idea of the event continuing in the area. Community involvement and enhancing safety and security during event period were some of the recommendations that could see the event continuing flawlessly. The study notes the importance of event organisers to understand the three stakeholders since they contribute to the success of the event. However, even though there are many benefits that are likely to accrue to residents, businesses and event attendees associated with hosting an event of this magnitude, one should not overlook the negative impacts that are potentially connected to such a hosting since this informs how the stakeholders perceive the event.

Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2016. / This research study explored perceptions which small business owners and managers have of the impact that initiatives, aimed at revitalisation, have on small business development. The Woodstock Salt-River Revitalisation Framework (WSRRF, 2002) served to guide these initiatives in order to achieve their various objectives, which included, inter alia, the development of small business. Often, official initiatives cannot adequately meet the needs of all stakeholders. The benefits that are derived from these initiatives may differ amongst stakeholders owing to their varying expectations and perceptions. The main research problem that was identified relates to reasons why the impact of this framework initiative is currently not appropriately understood and, as a result, not effectively and efficiently implemented. Hence, this research study evaluates the extent to which the Revitalisation Framework has affected the development of small businesses within the study area.

Thesis (MTech (Architectural Technology))--Cape Peninsula University of Technology, 2017. / Informal settlements are increasing in the cities of the global South in line with the rapid rate of urbanisation that is taking place in countries of this region. The growth of informal settlements in these countries has been exacerbated by factors that are unique to this region, factors such as scarcity of resources, colonial legacies and rapid urbanisation. Cape Town, a city that relates to the global South both in terms of geographical location and socio-economic context, has also seen a rapid growth of informal settlements, particularly in the last two decades. Like other cities in this region, Cape Town has ambitions of being regarded as a global city. Global cities are modelled on cities of the global North such as London, New York and Tokyo. Beyond the economic prestige that is generally associated with the cities of the global North, the imagery that they conjure up is also seen as an inspiration to be emulated by cities across the world, and it does not include informal settlements. As such, informal settlements generate a host of attitudes. Attitudes towards informal settlements don’t just emanate from political authorities, but emanate from across the spectrum that constitutes inhabitants and interest groups in these cities, including the creators of informal settlements themselves. These individuals and interests, according to their social standing and thus influence, have varying degrees of agency in the matters related to informal settlements. The aim in this study is to probe the effect of these attitudes on housing delivery to the poor. Attitudes not only influence the choice of what is regarded as the norm, but also how any entity that is regarded as the ‘other’ is evaluated. Almost without exception, cities that have been characterised by large numbers of informal settlements have attempted, without success, to eradicate informal settlements from their urban fabrics. An overarching assumption in this study is that the resilience of informal settlements says something about their necessity, and the failure by some, to recognise this necessity or the utilitarian value of informal settlements is influenced by attitudes. This research is done by first using a literature review to elucidate on: • the social condition, that is, the phenomenon of informal settlements, • the relevant theories applicable to the academic field the thesis is anchored in (architecture) and other social orders impacting architecture such as modernism, • the construct of attitudes and its impacts on beliefs, evaluations and perceptions on the affect of objects. The Joe Slovo informal settlement is then used as an analytic case study to investigate the effects of attitudes on the dynamics that have seen the site being transformed into what had been conceived as a prototype for transforming informal settlements to formal housing. The study shows that such transformations, although often carried out in the name of changing the lives of the inhabitants of informal settlements, do not necessarily entail them remaining at the site post its transformation. In the case of Joe Slovo, it actually resulted in a sizeable number of the original inhabitants being relocated to a new, less favourable site.

Thesis (MTech (Business Administration (Entrepreneurship)))--Cape Peninsula University of Technology, 2017. / Entrepreneurial activities are very evident within the Cape Metropole as the proliferation of small, medium and micro-sized enterprises (SMMEs) will attest. The most recent literature confirms the preponderance of immigrants in these economic activities. This phenomenon is unfolding against the backdrop of the contingent of challenges which they face which are not limited to discrimination, limited access to finance from formal financial institutions, inadequate skills, and language barriers. The limited access which they have to obtaining finance from formal financial institutions constitutes one of the most significant obstacles for many immigrant entrepreneurs. There is evidence to suggest that in response to this state of affairs, immigrants resort to unconventional means to obtain finance for their entrepreneurial activities. It has been found that, immigrants form self-help financial associations which are known as stokvels in South Africa as a means of obtaining the finances which are needed for the start-ups and even for the growth of their businesses. In fact, it could be asserted that the inability of immigrant entrepreneurs to obtain loans from commercial banks and other related financial institutions has resulted directly in the creation of immigrant-run informal financial institutions such as stokvels. Consequently, the main objective of this study was to assess the role which stokvels which are known in Cameroon as “njangis” or “tontines”, play in the start-ups and growth of businesses which are owned by Cameroonian immigrants in the Cape Metropole. Both quantitative and qualitative approaches and research methods were used to conduct this study. The quantitative and qualitative data was collected through the administration of a questionnaire and the conducting of face-to face interviews respectively, owing to the nature of the target population. The data which was collected from the respondents who completed the questionnaires was captured, categorised and analysed in relation to the research questions through the use of SPSS statistical software and the findings were presented in the form of frequency tables and pie charts. The study ascertained that “njangis” play a very important role in the businesses of Cameroonian immigrants and in their daily lives as they are not only a source of capital for the start-ups and expansion of the businesses of their members, but they also provide a means of saving money, as most of them do not have access to bank accounts. According to some of the respondents, some of the “njangis” even serve as forums for discussing business ideas. Like most other organisations, stokvels have their own unique challenges, which will be discussed comprehensively in Chapter Four, particularly with respect to the methods which are employed to overcome them. It is the considered opinion of the researcher that it is in the domain of entrepreneurship in particular that South African citizens could learn a great deal from immigrants from other African countries about the successful starting and running of small, medium and micro sized businesses as recent literature has demonstrated quite conclusively the significant contribution which their entrepreneurial enterprises make to the development of the South African economy, in terms of both earning revenue for the South African government and providing employment to South African citizens.

Thesis (MTech (Business Administration in Project Management))--Cape Peninsula University of Technology, 2018. / The purpose of this study was to investigate the failure of critical Food Security Community Gardens as poverty alleviation projects in Cape Town. Community garden projects have been used as poverty alleviation many years ago and as it are today. Community garden projects provide food like, fresh vegetables, fruits, grain, and other natural products such as wood, flowers and herbs for poor communities. The unemployment rate in South Africa is an ongoing issue; however this has made the South African government to an emphasis on community garden projects. Although there has been a commitment by South African government to promote use of community garden projects to address food insecurity, however food security still remain a major developing problem in this country. The objectives of this study were to identify aspects that may contribute to failure of critical Food Security Community Gardens as poverty alleviation projects. To identify critical success factors related to community garden projects. To address the issue of food insecurity cape flats residents in Cape Town. To find a solution to failure of critical Food Security Community Gardens as poverty alleviation. A questionnaire was developed and used as a tool to acquire inputs to satisfy the research questions. This study was based on material that was collected from school, churches, clinics, and community residents. The findings were: identification of the project risk, horticultural skills, project leadership, and land tenure and water accessibility is critical for project success. Households sometimes spend a day without eating any vegetable. The households are not always got their vegetable from community garden projects. There is a lack of project leadership skills and effective communication. Community members are educated on garden skills, Opportunity are given to children to apply gardening skills, Community parks and gardens are used to share knowledge. The analysed data has led to recommendations that it is most important to identify critical success factors that are specifically to community garden projects in order to succeed. The results from the study could enable community members, professionals and assist government officials who are involved in addressing food insecurity in order to alleviate poverty.

Thesis (DPhil)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: Urban agriculture (UA) has always been practised in African urban centres. Only since the turn of the twentieth century, however, have development researchers turned their attention to its potential as a sustainable source of food security. Notwithstanding the initial optimism in this regard, many have questioned whether UA is viable and whether it does deliver the benefits that many espouse. This is because most of the benefits are evaluated in terms of their economic viability or amount of produce grown to sustain a family, and often ignore what benefits may be found beyond this. What this dissertation argues is that there are a range of physical and social benefits that accrue from UA that cannot necessarily be measured. Research on the ground suggests that the benefits of UA are more complex than supposed, as confirmed by a number of qualitative case studies on UA in Africa. Much attention is given to the food security and income dimensions of UA. There are, however, also ecological, empowerment and gender dimensions. Throughout Africa, UA is used primarily for food and economic security, through eating produce and trading it on the informal market. The economic benefits of UA, however, are least available to the poor and to women, due primarily to resource limitations, tenure insecurity and patriarchal cultures. While such findings suggest that the benefits of UA bypass those who need them most, it is found that these limitations may be overcome with support from non-governmental organisations (NGOs). NGOs play a key role in promoting sustainable livelihoods. This is achieved through injections of resources and investing in human and social capital. In Cape Town, UA has been supported by NGOs for many years. More recently, local government has supported this effort with a UA policy that legitimises public support through resource donations and the provision of land. The question this dissertation sought to investigate was to what extent UA is contributing to the livelihoods of those living in Cape Town‟s largest low-income area, the Cape Flats. As many of the UA projects in Cape Town are run by NGOs, the focus was on a selection of these projects. In-depth interviews and focus group discussions were held with NGOs and cultivators throughout the Cape Flats. Four different types of cultivation feature, namely home cultivators, cultivation groups, institutional cultivators and garden centres. Home cultivators operate on a small scale on the property around their dwelling, while cultivation groups and institutional cultivators use larger tracts of land. Cultivation groups operate independently, usually on council land, while institutional cultivators cultivate on behalf of the institution whose land they use. All cultivators are supported by the NGO‟s garden centres, the administrative hub of their UA programme. The findings show that some benefits of UA relate largely to the type of UA being practised. For home cultivators, UA strengthens relationships and expands networks. Institutional plots teach children to care for the environment. The economic and food security benefits of UA are evident in formal groups, and NGO-led local garden centres play a supportive role for all cultivators. Other benefits are felt by all cultivators. For example, cultivators from all types stated that UA had taught them to eat healthily and to care for the environment, and all cultivators felt an increased sense of self-worth. Furthermore, all cultivators gave produce away to those around them. A prerequisite for these benefits, however, is successful cultivation, which is only possible with the training and support offered by the NGOs. The findings suggest that NGOs are vital both for ensuring that UA has the greatest impact in low-income areas and for avoiding the limitations of UA that are evident throughout Africa. Nevertheless, the uptake and sustainability of UA in Cape Town are limited by bureaucratic hurdles to land access, limitations of donor funding and widespread attitudes of dependency in its target areas. It is therefore likely that the expansion of UA in Cape Town will remain slow until such limitations are addressed. / AFRIKAANSE OPSOMMING: Stedelike landbou (SL) is nog altyd in die stedelike sentrums van Afrika beoefen. Dis egter eers sedert die begin van die twintigste eeu dat ontwikkelingsnavorsers aandag geskenk het aan SL se potensiaal as ‟n volhoubare bron van voedselsekerheid. Ondanks die aanvanklike optimisme in hierdie verband, het baie bevraagteken of SL moontlik is en of dit die voordele wat baie voorstaan, oplewer. Dit is omdat die meeste van die voordele geëvalueer is in terme van hul ekonomiese potensiaal of die opbrengs om „n familie te onderhou en ignoreer dikwels watter ander voordele daar mag wees. Wat hierdie proefskrif betoog is dat SL 'n verskeidenheid fisiese en sosiale voordele inhou, wat nie noodwendig gemeet kan word nie. Navorsing op grondvlak dui daarop dat die voordele van SL meer kompleks is as wat veronderstel word, soos bevestig deur 'n aantal kwalitatiewe gevallestudies van SL in Afrika. Baie aandag word aan die voedselsekerheid en inkomste dimensies van SL gegee. Daar is egter ook ekologiese, bemagtigings- en geslagsdimensies. Regdeur Afrika word SL hoofsaaklik vir voedselsekerheid en inkomste gebruik, deurdat die produkte geëet word en op die informele mark verhandel word. Arm mense en vroue put egter die minste ekonomiese voordele uit SL, hoofsaaklik as gevolg van hulpbronbeperkings, verblyfregonsekerheid en patriargale kulture. Terwyl sulke bevindinge daarop dui dat die voordele van SL diegene omseil wat hulle die meeste nodig het, is daar gevind dat hierdie beperkings deur ondersteuning van nieregeringsorganisasies (NRO‟s) oorkom kan word. NRO‟s speel ‟n belangrike rol in die bevordering van ‟n volhoubare lewensbestaan. Dit word bereik deur middel van skenkings van hulpbronne en belegging in menslike en sosiale kapitaal. In Kaapstad is SL vir baie jare al deur NRO‟s ondersteun. Onlangs het die plaaslike regering hierdie poging ondersteun deur ‟n SL-beleid wat openbare steun deur helpbronskenkings en die voorsiening van grond legitimeer. Die vraag wat hierdie proefskrif ondersoek het, is in watter mate SL bydra tot die lewensbestaan van diegene wat in Kaapstad se grootste laeinkomstegebied, die Kaapse Vlakte, woon. Omdat baie van die SL-projekte in Kaapstad deur NRO‟s bestuur word, was die fokus op ‟n seleksie van hierdie projekte. Diepte-onderhoude en fokusgroepgesprekke is met landbouers en NRO‟s dwarsoor die Kaapse Vlakte gehou. Vier verskillende tipes landbou kom voor, naamlik tuislandbouers, landbougroepe, institusionele landbouers en tuinsentrums. Tuislandbouers werk op ‟n klein skaal op die grond rondom om hulle woning, terwyl die landbougroepe en institusionele landbouers groter stukke grond bewerk. Landbougroepe werk onafhanklik, gewoonlik op grond wat aan die standsraad behoort, terwyl institusionele landbouers namens die instansie wat se grond hulle gebruik, verbou. Alle landbouers word deur die NRO-tuinsentrums ondersteun. Hierdie tuinsentrums dien ook as die administratiewe sentra van die NRO‟s se SL-program. Die bevindinge toon dat die voordele van SL verband hou met die tipe SL wat beoefen is. Vir die tuislandbouers versterk SL verhoudings en brei dit netwerke uit. Institusionele tuine leer kinders om vir die omgewing te sorg. Die ekonomiese en voedselsekerheidsvoordele van SL was duidelik in formele groepe, en die NRO-tuinsentrums speel ‟n ondersteunende rol vir al drie tipes. Die landbouers het ook ander voordele ervaar. Byvoorbeeld, alle soorte landbouers het genoem dat SL hulle geleer het om gesond te eet en vir die omgewing te sorg en ook dat hulle ‟n verhoogde gevoel van eiewaarde ervaar. Verder het al die landbouers van hulle oes aan mense rondom hulle weggegee. ‟n Voorvereiste vir hierdie voordele was egter suksesvolle verbouing, wat net moontlik was met die opleiding en ondersteuning wat deur die NRO‟s aangebied is. Die bevindinge dui daarop dat NRO‟s noodsaaklik is om te verseker dat SL die grootste impak in lae-inkomstegebiede kan hê, en om die beperkings van SL wat dwarsdeur Afrika duidelik is, te vermy. Nogtans word die opname en volhoubaarheid van SL in Kaapstad beperk deur burokratiese prosedures met betrekking tot toegang tot grond, beperkings van donateurs op befondsing en ‟n wydverspreide staat van afhanklikheid in die teikengebiede. Dit is dus waarskynlik dat die uitbreiding van SL in Kaapstad stadig sal bly totdat sodanige beperkings aangespreek is.

Thesis (MS en S)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: According to certain writers urban regeneration as an idea encapsulates both the perception of city decline (in local economies, in the use of land and buildings, in the equality of the environment and social life) and the hope of renewal, reversing trends in order to find a new basis for economic growth and social wellbeing. Rebuilding the city, clearing away obsolete buildings and vacant sites, and producing new building forms and designs symbolised the renewal in action. But urban regeneration also has different components or evolution criteria like, the major strategy (the focus of the renewal project), an economic focus, a social content, a physical emphasis or an environmental approach. The economic change that occurred in cities throughout the world in the past decade, has been paralleled not only by the physical reshaping of the city, but it has been accompanied by institutional restructuring (the rise of new firms, new working practices and relationships designed to exploit new market opportunities). The physical, economic, social and cultural projects launched through the process of urban regeneration, reconstruct the economic, socio-cultural, political-institutional and physicalenvironmental fabric of cities. It battles urban decay and redevelop the city to such a extend that it brings back the original appeal of the city, which lured people to the central city for decades. But not all urban renewal projects are aimed at the inner city; some are launched in a much wider context and would focus on blighted or previously disadvantaged and marginalised areas. Renewal projects in Cape Town and elsewhere in South Africa in cities like Durban and Johannesburg are still ongoing and form an important part of rebuilding cities of modem South Africa. It is however important to remember that not all urban renewal projects proved to be a success, some do fail. In the Cape Town Metropole and the Central City local government has neglected many areas for much too long. Recent efforts to restore the beauty of Cape Town and really address the urban challenges that arose from the Apartheid legacy shows a commitment from the Cape Town Municipality to create a much more liveable and economic viable urban environment. This study investigated the City of Cape Town Municipality's approach towards urban regeneration in the Central Business District and other specific business nodes. A literature review gave an intellectual background to the study and helped to build a logical framework. Secondary analysis helped define the goal of the study and qualitative field research assisted the investigation through direct observation and semi-structured interviewing. The study did not aim to prove that every urban renewal project that was launched was aimed at eradicating the problems associated with the Apartheid City. An important factor to take in account is that different business areas (The Victoria and Alfred Waterfront) and nodes (The Wetton-Landsdowne Phillipi Corridor), the focus of this study, make use of different redevelopment strategies. This study focused on how and why some work and must be built upon, and delivered critique on why some failed and should convert to a more successful renewal approach. The study concluded that the City of Cape Town's approach towards urban regeneration do compare positively with redevelopment strategies followed in other parts of the world such as America and Britain. The study tried to show the direction urban regeneration could take for the future, based on an evaluation of urban regeneration evolution criteria namely: • The major strategy and orientation and key actors and stakeholders. • The economic focus. • The social content. • The physical emphasis. / AFRIKAANSE OPSOMMING: Stedelike vernuwmg omvat beide die konsep stedelike verval (met betrekking tot plaaslike ekonomieë, die fisiese gebruik van grond en gebou en wat betref die kwaliteit van die omgewing) en die hoop van vernuwing of herontwikkeling, met die idee om die rigting van strategie te verander sodat 'n nuwe basis vir ekonomiese groei en sosiale welstand gevind kan word. Die herontwikkeling of opbou van die stad beteken nie net die verwydering van nuttelose en ongebruikte geboue en vakante grond nie. Stedelike hernuwing het verskeie komponenete of evolusie kriteria, soos die hoof strategie (die fokus van die hernuwingsprogram), 'n ekonomiese fokus, 'n sosiale inhoud, 'n fisiese klem of 'n omgewingsbenadering. Die ekonomiese verandering wat oor die laaste dekade in die wêreld plaasgevind het is vergesel nie net deur 'n fisiese herstrukturering van die wêreld se hoof stede nie, maar ook institusionele hervorming (die opkoms van nuwe firmas en venootskappe en nuwe ekonomiese en mark geleenthede) Die fisiese, ekonomiese sosiale en kulturele komponente wat deel vorm van stedelike hernuwingstrategieë dra by tot die heropbou en herontwikkeling van die ekonomiese, sosiokulturele, polities-institusioneel en fisiese-omgewingsfabrikaat van stede. Stedelike verval word beveg en die stad word tot so 'n mate herontwikkel dat dit die oorspronklike aantrekkingskrag van die stad herstel. Maar nie alle hernuwingstrategieë is gemik op die Sentrale Sakekern nie, sommige word in 'n wyer konteks geloods, en fokus op areas van verval, vorige benadeelde en gemarginaliseerde areas met as doelwit 'n meer interkonnektiewe stad. Hernuwingsprojekte word steeds op 'n konstante basis geloods in stede soos Kaapstad, Durban en Johannesburg met die oog op die belangrike herontwikkeling van kern areas in die stede. Dit is egter belangrik om in ag te neem dat nie elke stedelike hernuwingsprojek 'n seker sukses is nie, soos die Wetton-Landsdowne Phillipi Korridor Program. Binne die Kaapse Metropool en in die Sentrale Sakekern is kern areas vir lang tye verontagsaam en toegelaat om te verval. Die onlangse pogings (1999 - 2002) wat aangewend word deur die Kaapstad Munisipaliteit dui op 'n verbintenis van die organisasie se kant aftot stedelike hernuwing. Die organisasie, deur middel van die Stedelike Hernuwingsprogram van 2002, is ook verbind tot areas wat voorheen deur Apartheidsbeleid benadeel en gemarginaliseer is. Hierdie studie fokus op Kaapstad se benadering tot stedelike hernuwing in die Sentrale Sakekern en ander spesifieke besigheidsnodusse. 'n Literêre oorsig het gehelp om die intellektuele agtergrondmateriaal en logiese raamwerk van die studie te vorm. Sekondêre analise het die doel Stellenbosch University http://scholar.sun.ac.za van die studie bepaal en kwalitatiewe veldwerk het die ondersoek aangehelp deur observasie en semi-gestruktureerde onderhoude. Die studie sal nie probeer bewys dat elke hernuwingsprojek wat deur die Kaapstad Munisipaliteit geloods word gemik is op die uitwis van stedelike probleme geassosieer met die Apartheidsbeleid nie. Die evaluasie aan die einde van die studie poog om dit uit te wys. Dit is belangrik om te beklemtoon dat elke verskillende area wat die potensiaal toon vir herontwikkeling soos die Victoria en Alfred Waterfront of die Wetton-Landsdowne Phillipi Korridor (die fokus van die studie) volg verskillende strategieë ten einde hul hernuwingsdoelwit te bereik (ekonomiese ontwikkeling, sosiale fokus of omgewingsbeklemtoning). Die studie het wel die gevolgtrekking gemaak dat van Kaapstad se stedelike hernuwingstrategieë tog ooreenstem met herontwikkelingstrategieë in die res van die wêreld soos in Amerika en Brittanje. Die studie fokus en poog ook om die rigting aan te dui vir toekomstige stedelike hernuwingstrategieë op grond van 'n evaluering van stedelike hernuwingsevolusie kriteria naamlik: • Die hoofstrategie en rolspelers. • Die ekonomiese fokus. • Die sosiale inhoud en • Die fisiese beklemtoning van hernuwingselemente.

Thesis (MBA)--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: The Chevron Cape Town refinery was constructed in 1996 with a crude capacity of 100,000 barrels per day (bpd). The focus of the unit is production and meeting the nameplate market demand. The project environment for the refinery is that of maintenance and gradual upgrade. The majority of projects handled are small capital projects. The aim of this research is to identify what the success criteria for project management should be for projects carried out within the small capital projects department of Chevron's Cape Town refinery. An important distinction to make is that this study looks at project management success and not project success, although the aspects of project success will be discussed to highlight how closely related the two concepts are. Project success is not directly proportional to project management success and neither is project management success directly proportional to project success. In the past decades, project management success was usually indicated by the project completion within the time, cost and performance constraints (Kerzner, 2004:29). This has now evolved to understanding all the objectives of the project. Project management can still be deemed successful even if it did not meet all the objectives of the project and vice versa, as long as there are mutual trade-offs agreed to by the developer (project manager) and the client. White and Fortune (2002:1-11) conducted a survey to identify common criterion used for defining project management success. The three criteria identified for judging project success are completion on time, within the budget and to performance (specification). Project management success has been found to be a very difficult topic to define. This research report shown that project management success needs to be moved beyond the iron-triangle to other criteria like safety and meeting the objectives of the client. What was evident was that criteria, factors, dimensions and measures are concepts widely used by researchers and it is hoped that these topics. A very interesting discovery during my first interview was that project management success comes in three phases or parts, which are pre-delivery, delivery and post-delivery. What was evident from this research was that the criteria for project management success need to be established up front before the project gets to the delivery phase. There is no way that one can measure project management success when the success criteria one is looking for at the end of the project have not been established up front. The case study is summarised using the diagram in chapter five showing the new project management success criteria that needs to be adopted by the refinery. Future research into project management success criteria could include a survey which could go out the whole refinery and not just the representative sample who were interviewed for this report which could confirm the project management criteria found in this report. / AFRIKAANSE OPSOMMING: Die Chevron Kaapstad raffinadery is in 1996 gestig met 'n ruolie kapasiteit van 100,000 vate per dag. Die fokus van die eenheid is produksie en om aan die marknavraag te voldoen. Die projekomgewing van die raffinadery is instandhouding en mettertydse opgradering van die raffinadery. Die meerderheid van projekte wat hanteer word is klein-kapitaalprojekte. Die doel van hierdie navorsing is om te identifiseer wat die sukseskriteria vir projekbestuur behoort te wees vir projekte wat binne die klein-kapitaaldepartement van Chevron se Kaapstad raffinadery behartig word. 'n Belangrike onderskeid om te maak is dat hierdie studie na projekbestuursukses kyk en die projeksukses nie, alhoewel die aspekte van projeksukses ook bespreek sal word om uit te lig hoe naby verwant die twee konsepte aan mekaar is. Projeksukses is nie direk proporsioneel tot projekbestuursukses nie en omgekeerd. In die afgelope dekades was projekbestuursukses gewoonlik aangedui deur die afhandeling van die projek binne die tydsraamwerk, koste en prestasiebeperkinge (Kerzner, 2004:29). Hierdie konsep het intussen uitgebrei na 'n verstaan van al die doelwitte van die projek. Projekbestuur kan steeds as suksesvol beskou word al het dit nie aan al die doelwitte van die projek voldoen nie, en omgekeerd, solank as wat daar wedersydse toegewings deur beide die ontwikkelaar (projekbestuurder) en die kliënt gemaak word. White en Fortune (2002:1-11) het 'n opname gemaak om die algemene kriteria te identifiseer wat gebruik word om projekbestuursukses te definieer. Die drie kriteria wat uitgewys is om 'n projek te evalueer, is afhandeling van die projek binne die tydsraamwerk, koste en prestasiebeperkinge. Projekbestuursukes is 'n baie moeilike onderwerp om te definieer. Hierdie navorsingsverslag wys dat projekbestuursukses verby die “yster-driehoek” moet beweeg om ander kriteria soos veiligheid en die voldoening aan die kliënt se doelwitte, in te sluit. Wat duidelik na vore gekom het is dat kriteria, dimensies en metings konsepte is wat wyd deur navorsers gebruik word. 'n Baie interessante ontdekking gedurende die eerste onderhoud was dat projekbestuursukses in drie fases of dele voorkom, naamlik voor-lewering, lewering en na-lewering. Wat duidelik uit die navorsing is, is dat die kriteria vir projekbestuursukses voor die aanvang van 'n projek vasgestel moet word, voordat die projek die afleweringsfase bereik. Daar is geen manier wat projekbestuursukes gemeet kan word wanneer die sukseskriteria wat aan die einde van 'n projek gesoek word, nie aan die begin vasgestel is nie. Die gevallestudie word opgesom deur die diagram in hoofstuk vyf te gebruik wat die nuwe projekbestuursukseskriteria aandui wat deur die raffinadery aanvaar moet word. Toekomstige navorsing in projekbestuursukseskriteria kan 'n opname insluit wat aan die hele raffinadery gestuur kan word en nie net die verteenwoordigende steekproef met wie daar vir hierdie verslag se doeleindes onderhoud gevoer is om die projekbestuurkriteria van hierdie verslag te bevestig nie.

This thesis identified Cape Town's important destination attributes. It also examined how and to what extent Cape Town's important destination attributes impact on international tourists decision on choosing Cape Town as their destination.