Organizational change and game theory were separately investigated over time. Due to lack of scientific research on the relationships of those two fields of knowledge, an investigation of the game theoretic applications in managing change was performed in this research. Game theoretic applications were structured concerning the analytical use of game theory, strategic formulation with game theory and equilibrium analysis. By a qualitative flexible research method, main problematic areas of organizational change were identified with suitable game theoretic applications. Those problem areas are: making cooperation and coalition in change, group dynamic difficulties and the problem of incentive rewards. In each problem area, game theoretic solutions were discussed to help managers to make better decisions. Four mechanisms were inferred to support the game theoretic analysis of change management problems. Those mechanisms are: sub games, practical games, specific modeling and behavioral studies of games. Finally, an instructional framework was developed to conclude findings and illuminate the game theoretic approach in organizational change.

Indirect Management Consulting (IMC) is a new concept within organizational change management consulting. The basic principle is to make the client more active in the change effort compared to conventional management consulting where the consultant actively drives the change. With IMC, the client is provided with a tailored set of skills and methods that makes him able to lead a change project and to make sure that the new organization is sustained. The IMC-model is a combination of management consulting and e-learning, where the consultant has an indirect role in supporting the client. This study has shown that the IMC-model increases the chance for successful change implementation by increasing knowledge and involvement of the managers in the client organization. A common problem with conventional consulting is that the new organization fails to persist some time after the change project has ended and when the consultants have left the organization. This is overcome by the IMC-model since it transfers necessary knowledge and tools to the client’s managers who then can drive the change as well as ensure sustainability long after the project itself is completed. The IMC-model is more cost-efficient than conventional consulting since less involvement is required by the consultant and since the customization of the e-learning systems can be made efficient by modularization. The lower costs make it possible to compete with a lower overall price and the combination of high quality of the organizational change with low prices makes the IMC-model an attractive complement to conventional management consulting. / This study is a part of an evaluation of the potential of a new business concept within the field of management consulting. The study is written to give insight of the functionality of the concept as well as the market barriers that a new company can expect to encounter if it decides to start up a business based on the concept. Indirect Management Consulting (IMC) is a new and unproven concept within change management consultancy and can in a simplified manner be described as a mix between e-learning and traditional management consultancy. The basic principle is that the client is given instructions and tools to be able to lead the change project by following a model similar to an e-learning program. The contents of the program are custom-built by a management consultant according to the needs of the change project. The consultant monitors the progress of the organizational change and adapts the model and gives feedback to the client as the project progresses. By following the IMC model, the client does the majority of the work while he does not require initial knowledge of change management since he is continuously provided with the information, tools and templates needed to analyze the organizational performance and implement the change successfully. The functionality of the IMC concept was evaluated in two ways: First by comparing the contents of the IMC-model with existing change management theories in order to find out if the model covers the most critical aspects of the theories. Secondly, the market for the IMC model was analyzed mainly by using Porter’s five-force theory. This study has shown that IMC can be an efficient method for implementing organizational change. Its efficiency comes from a number of sources, mainly related to the fact that the organization’s own managers have, compared to conventional management consulting, a high degree of involvement in the analysis of the organization and the implementation of the change. This in turn leads to better communication of the change plan and makes it easier to motivate employees to accept to the organizational change and make them feel a ‘sense of urgency’ for participating to successfully implement the project. The model was also found to make it easy for the manager to formulate a change strategy and to implement the change in a structured manner. For the consulting company, IMC means that costs (and consequently prices) can be kept much lower than for conventional consultant services. One main reason is that the model does not have to be built from scratch for each client. The contents of the model are relatively easily adjusted to suit most types of organizational changes. A second reason for the lower cost is that time the consultant spends at the client’s offices is minimized or eliminated. This gives an advantage compared to conventional management consulting. While the management consulting industry have relatively low entry barriers, that is however not equivalent that it is easy for a company to enter the market based on the IMC-model. A high quality of the services is crucial and, if that cannot be proven, the advantage of having a low price is diminished. It is therefore important for a new starter in this industry to have a portfolio of successfully implemented projects. For the IMC concept, this is problematic since the model is new and unproven. It can therefore be difficult to find the first clients and alternative entry strategies such as partnering or simply advocating a “non-profit” strategy for the first clients might be necessary.

Ljungquist, Urban (2007). Core Competence Matters: Preparing for a New Agenda. Acta Wexionensia No. 121/2007. ISSN: 1404-4307, ISBN: 978-91-7636-567-0. Written in English. The core competence concept describes how large companies can prosper and achieve competitive advantage. It is a well-known concept in the strategy domain, frequently practiced in organizations and cited in the literature. Despite this, recent research indicates that in-depth understanding of the concept is scarce. In this thesis, a few shortcomings of the concept are recognized: The vagueness of the original definition, divergence of the existing literature, and invalid appliance. Straightforward core competence identification and verification processes are put forward, applicable to both research and practice. The processes aim at advancing beyond mere identification. Three different core competencies were identified and verified in the empirical part of this thesis. The core competencies were possible to separate through differences in the various influences from competencies, capabilities and resources. The core competencies were also possible to arrange in a complexity continuum, from a compound and highly integrated core competence to a simple and technology-based one, with the third one, a service-based core competence, representing moderate complexity. The two most complex core competencies were, in general, influenced by competencies and capabilities to a larger extent than the simpler core competence. Resources mainly influenced the goods-producing core competencies. The empirical findings of this thesis show that by acknowledging the specifics of the characteristics of competencies, capabilities and resources and their influences, in conceptual and empirical discussions and applications, core competencies can be identified and verified. Furthermore, their influences provide the keys to managing core competencies. A new core competence agenda is proposed. The agenda includes core competence management, which is of particular value to organizations in need of change, for example those facing dynamic business environments, where vital activities and processes – including core competence – must be continually renewed. The agenda is feasible for future core competence research as well, since it alters the research domain, and advocates specificity, convergence and validity.

<b>Inledning</b> Lokala dagstidningar har varit en naturlig del av vårt moderna samhälle i många årtionden och de flesta av oss tar därför den lokala tidningens framtid för given. Lokaltidningar har dock problem med att attrahera nya, speciellt yngre, prenumeranter. Detta samtidigt som denna grupp spenderar mer tid uppkopplad till internet, eller med andra former av ny media. Lokaltidningen har varit dödsdömd flera gånger då ett nytt media har introducerats men, som vi vet, överlevt. Skillnaden denna gång är att alternativet är gratis. Ny media växer generellt mycket snabbt. Vissa lokala tidningar följer den tekniska utvecklingen och har lanserat en nätupplaga som del av sin långsiktiga strategi, medan andra har valt att endast fokusera på papperstidningen. <b>Syfte</b> Syftet med uppsatsen är att undersöka och analysera vilka ledningsbeslut och strategier lokala tidningar implementerar idag för att möta konkurrensen från ny media. Syfte är dessutom att undersöka och analysera vad de borde göra i framtiden. <b>Metod</b> Vi har, för att uppfylla syftet, genomfört en kvantitativ, telefonbaserad, undersökning med ett standardiserat frågeformulär. Vi har intervjuat 30 utav Sveriges 36, till upplagan största, lokala tidningar, jämt spridda över landet. <b>Slutsatser</b> Mer än två tredjedelar av all lokala dagstidningar representerade i vår undersökning har förlorat prenumeranter sen 2000 och nästan tre fjärdedelar tror att dessa inte kommer att återkomma i framtiden. 90 % av dagstidningarna upplever press på deras största kund, annonsörerna, och 66 % upplever press på prenumeranterna, på grund av internet. 87 % av våra respondenter har en webbupplaga av sin dagstidning. Trots att respondenterna uppger pris som den största anledningen till det minskande antalet prenumeranter, tar 32 % redan betalt för delar av sin webbupplaga, och 80 % utav de som inte tar betalt idag, har för avsikt att göra det inom fem år. En stor majoritet av respondenterna har, trots den negativa trenden, en positiv inställning till framtiden. Omvandlingen från traditionell lokal dagstidning till ett modernt media hus tycks vara nyckeln till framgång i framtiden. / <b>Introduction</b> Local newspapers have been a natural part of a modern society for many decades and most thus take the printed local newspapers’ future for granted. Local newspapers do however have problems attracting new, especially younger, subscribers. At the same time this group spends more time online and with other forms of new media. The local newspaper has been domed several times a new media has entered the market but as we know always survived. The difference this time is that the alternative is free. New media is generally gaining ground very rapidly. Some local newspapers follow the technical evolution by launching web-editions of their newspaper as part of their long-term strategy, while others decide only to focus on the printed edition. <b>Purpose</b> The purpose of this thesis is to research and analyse what managerial choices and strategies local newspapers are implementing today to meet the competition from new types of media. The purpose is furthermore to research and analyse what they ought to do in the future. <b>Method</b> We have, to fulfil the purpose, conducted a quantitative, telephone based, research with a standardised questionnaire. We have interviewed 30 out of Sweden’s 36, based on circulation, largest local newspapers, geographically spread all over Sweden. <b>Conclusions</b> More than two third of all local newspapers represented in our research have lost subscribers since 2000 and almost three quarters believe that these subscribers will not come back in the future. 90 % of the newspapers experience pressure on their biggest customer, advertisers, and 66 % experience pressure on subscribers, because of internet. 87 % of our respondents have an online edition of their newspaper. Even though the respondents state that the biggest reason for future decrease in subscription is price, 32 % already charge a fee for parts of their web-edition and 80 % of those respondents who do not charge anything today, state that they will charge within five years. A large majority of the respondents have, despite the negative trend, a positive attitude towards the future. The transformation from a traditional local newspaper to a modern media house appears to be the key to success in the future.

Aim: The aim of the study is to analyze what product mix Fujitsu Services AB should focus on in the future. That is if they should focus on service and consulting, or hardware products, or a mix of them both? The following sub-questions have been used to answer the research question.What is the optimal mix between consulting and services, and hardware and where does Fujitsu create the most value? Where is the potential for the future? Where can Fujitsu Services AB generate the most growth? How superior is the current foundation, that the company is building its strategies on and what do they need to add? What are their capabilities and how can they best be explored? Method: This study is a qualitative study with focus on Fujitsu Services AB where data has been collected through interviews with the leadership and management of the company with focus on how the company should carry on its business practices in the future. Result and conclusions: The result from the study is that Fujitsu Services AB should keep a mix between the services, consulting and hardware. I have also come to the conclusion that they can improve in other areas such as its internal communication. Suggestion for future research: Study of the change that the acquisition of Mandator will mean for Fujitsu Services AB Contribution of the thesis: Give an inside look at a high-technology company that is going through changes and is trying to establish its brand and grow in a local and international market

Competition on today’s market is fierce. Providing a defect-free product is no more a competitive advantage. Now money and focus is put on managing the supply chain, a competitive tool to thriving in today’s business climate. There are two distinct flow pipelines: the order information transfer pipeline and the product transfer pipeline, both dependent on the collaboration efforts of individuals. Evolving within supply chain management equals integrating the supply chain from basic to complex; from baseline or functional to internal or external. Bringing focus to where it is found to be lacking, this literary study highlights and connects issues that may arise during implementation of external supply chain integration. The focal point is thus on employee reactions to change, with each stage of implementation that the implementation issues connect to. Simultaneously, the study provides (pre)requisites to management during the different stages, which would support the implemented transition in its different phases. The result of this study is a Manger Model that gives an overview of each of the implementation stages, the requisites for management and issues regarding employees at each of the stages. Constructed to be applicable to more than just external integration the model encompasses all the gathered models and theories through a discussion of not only the complexity of the internal and the external supply chain, but also the complex nature of the individuals caught within the implementation, both from the manager’s as well as the employee’s point of view.

Vasakronan AB är ett statligt ägt fastighetsföretag som regeringen planerar att sälja ut. Med denna typ av organisationsförändring så kan oro och stress bland de anställda förekomma. I och med detta så kan ett motstånd till förändringen uppstå. Motstånd kan leda till ett misslyckande av förändringsarbetet. Stress och oro gör de anställda mindre arbetsföra och istället för att genomföra det dagliga arbetet så lägger de energi på spekulationer om framtiden. Denna oro och stress kan man förhindra till stora delar om ledningen i företaget utför en korrekt anpassning till förändringen. Information, kommunikation, kunskap och erfarenhet är alla viktiga delar av ett förändringsarbete. Författarna har intervjuat marknadsansvarig på Vasakronan i Uppsala för att ta del av hans arbete med att informera och kommunicera eventuella förändringar inom företaget. Två av de anställda har också intervjuats för att få deras syn på organisationsförändringen. Några slutsatser som kan dras av denna fallstudie är att alla typer information är viktig för att minska oro, den ska helst finnas från början och vara konkret. Egna erfarenheter och kollegors erfarenheter spelar en viktig roll för att påverka de anställdas uppfattning om framtiden.

Academic institutions face countless pressures within a context of ongoing globalization, societal change, and increased accountability measures. The use of organizational culture assessment can assist organizations to understand their current culture and, consequently, to inform strategies for change management. This study examined the perceptions held by administrators at four Ontario colleges with above average Student Satisfaction (KPI) about their institution’s current and preferred organizational culture and their own management competencies. A descriptive research method was employed using a modified version of Cameron and Quinn’s (2006) Organizational Culture Assessment Instrument (OCAI) and Management Skills Assessment Instrument (MSAI). Different culture types were found in the current state at the four colleges. Two colleges exhibited a dominant Market or ‘competing’ type culture, one a dominant Hierarchy or ‘controlling’ type culture and, one a dominant Clan or ‘collaborative’ type culture. Evidence of strength and congruence of organizational culture was found at some of the four colleges. Results from all colleges combined exhibited meaningful influence of both Clan and Hierarchy type cultures. Dominant culture type differed by gender and number of years’ experience in the job. Administrators at all four of the colleges reported use of Clan type management skills (i.e., Managing Teams, Interpersonal Relations, and Development of Others) most frequently. This was followed by Adhocracy, Hierarchy and Market type skills. Three colleges ranked Managing Competitiveness as their lowest. OCAI dominant culture type differed from MSAI dominance at three of the colleges and one exhibited the same Clan type OCAI and MSAI. Desire in the preferred state to increase collaboration was evident with dominant Clan type culture and focus on flexibility. Focus was split equally with two internal and two external, and culture strength was found at two colleges. Consistency exists between preferred dominant culture type and management skills of administrators, suggesting administrators’ skills at each of the colleges are aligned with where they desire their college’s organizational culture to be heading. This study identifies implications for leadership of college culture linked to effective performance. The results build on existing evidence that dominant type, strength and/or congruence of culture is linked with performance effectiveness.

Bakgrund: Det förekommer ett allt starkare tryck på svenska kommuner att effektivisera sin verksamhet. Flera kommuner simulerar en marknadsliknande situation genom den sk kallade beställar-utförar modellen. Ett problem är att rapportera och följa upp verksamheternas helhet, då resultatet i budgetkopplade verksamheter inte definieras av lönsamhet. Balanserat Styrkort är en styrmodell som underlättar en verksamhets uppföljning av kvantitativa och kvalitativa aspekter. Modellen kräver dock att den förankras hos ledning och personal för att få avsedd effekt. En förutsättning för att den ska kunna framgångsrikt implementeras är att personalen uppvisar en förändrinjgsvilja beträffande konceptet. Syfte: Vårt syfte med uppsatsen är att kartlägga kommunalanställdas förändringsbenägenhet beträffande implikationerna av balanserat styrkort. Utifrån detta avser vi dra slutsatser om problemen och möjligheterna, med avseende på de anställdas uppfattningar, med att implementera balanserat styrkort i kommunal verksmahet. Genomförande: Studien har genomförts dels i form av litteraturstudie och dels en emirisk studie av två kommunala enheter. Litteraturen består av böcker och forskningsartiklar som behandlar balanserat styrkort, budgetkopplad verksamhet och förändringsteori. Den här litteraturen har använts för att öka vår egen kunskap och för att bygga upp uppsatsens referensram. Den empiriska studien omfattar intervjuer med fem respektive sex representanter ur den operativa personalen vid en beställarenhet och en utförarenhet inom Linköpings kommun. Resultat: Vi finner att personalen vid såväl beställarenheten som vid utförarenheten i allmänhet uppvisar hög förändringsbenägenhet beträffande balanserat styrkort. De ställer sig övervägande positiva till implikationerna av styrkortet och till konceptet i sin helhet. Viss skepticism om respektive verksamhets förmåga att genomföra en implementering förekommer dock och detta kan eventuellt skapa motstånd.

Academic institutions face countless pressures within a context of ongoing globalization, societal change, and increased accountability measures. The use of organizational culture assessment can assist organizations to understand their current culture and, consequently, to inform strategies for change management. This study examined the perceptions held by administrators at four Ontario colleges with above average Student Satisfaction (KPI) about their institution’s current and preferred organizational culture and their own management competencies. A descriptive research method was employed using a modified version of Cameron and Quinn’s (2006) Organizational Culture Assessment Instrument (OCAI) and Management Skills Assessment Instrument (MSAI). Different culture types were found in the current state at the four colleges. Two colleges exhibited a dominant Market or ‘competing’ type culture, one a dominant Hierarchy or ‘controlling’ type culture and, one a dominant Clan or ‘collaborative’ type culture. Evidence of strength and congruence of organizational culture was found at some of the four colleges. Results from all colleges combined exhibited meaningful influence of both Clan and Hierarchy type cultures. Dominant culture type differed by gender and number of years’ experience in the job. Administrators at all four of the colleges reported use of Clan type management skills (i.e., Managing Teams, Interpersonal Relations, and Development of Others) most frequently. This was followed by Adhocracy, Hierarchy and Market type skills. Three colleges ranked Managing Competitiveness as their lowest. OCAI dominant culture type differed from MSAI dominance at three of the colleges and one exhibited the same Clan type OCAI and MSAI. Desire in the preferred state to increase collaboration was evident with dominant Clan type culture and focus on flexibility. Focus was split equally with two internal and two external, and culture strength was found at two colleges. Consistency exists between preferred dominant culture type and management skills of administrators, suggesting administrators’ skills at each of the colleges are aligned with where they desire their college’s organizational culture to be heading. This study identifies implications for leadership of college culture linked to effective performance. The results build on existing evidence that dominant type, strength and/or congruence of culture is linked with performance effectiveness.