This thesis analyzes caciquismo as a temporally and spatially specific type of clientelistic relations in the Restoration Spain (1874 - 1923). First, the analysis primarily focuses on Spanish historiography of caciquismo/clientelism, its development and current situation of research including contemporary reception of the problem. Second, it also deals with the discussion of contemporary manifestations of caciquismo/clientelism in relation to the issues of terminology, corruption and political clientelism in modern Spain. In both cases the researcher sonsiders other important non-Spanish theoretical works. The thesis is based on interdisciplinary approach: besides of a historical perspective, it also brings to the topic view of anthropology, political science and sociology as well. The contribution of this thesis is refuting the concept according to that the contemporary critics (regeneracionists, Generation of '98 and Generation of '14) condemn caciquismo as a wholly negative manifestation of social interaction, which is based on a psychopathological and ethno-geographical perspective destined only to the Spanish nation, the idea, which is attributed to the contemporary critics of the Restoration Spain by the historians of caciquismo. Keywords: Spain - caciquismo - clientelism - patron-client...

The aim of this study was to reach an understanding of social workers experiences of creating relationships with clients through the meeting as a method in an institutional context. It is a professional dilemma for social workers to build relationships with clients in a professional role with inevitible elements of control. At the same time, previous research shows that professionalism in social workers relational work with clients is about balancing between two aspects; professional and personal. The study was qualitative, conducted with semi-structured interviews with 8 social workers, within three different professional roles, in the social service in Sweden. Thematic analysis was used when processing the material. The study was analyzed through a theoretical framework based on the concepts of symbolic power and doxa and a model and components; participation, facilitating service environments and compassion. In summary, our study points to the fact that there are several ways for socialworkers to create relationships in an institutional context. Social workers have different ways of doing this work because it’s largely done with the social worker's personality. The social workers create participation to varying degrees and try to facilitate the psychosocial environment for the client in the meeting in different ways. However, it seems like the work is often related to the field's doxa.

La réussite du marketing relationnel dépend des préférences individuelles des clients, ceux-ci n'étant pas tous également réceptifs aux approches relationnelles. Il apparaît, à ce titre, nécessaire d'approfondir la connaissance des bénéfices relationnels attendus par les clients. Dans un design mixte séquentiel, des entretiens non-directifs menés auprès de clients en gestion de patrimoine, puis auprès de clients de banques de réseau, montrent et confirment l'existence de trois profils relationnels distincts : transactionnel, relationnel psychologique et relationnel socio-valorisable. Une matrice combinant l'attitude à l'argent et le stéréotype du banquier révèle des profils hybrides souhaitables vs indésirables. L'étude quantitative crée une échelle de mesure du stéréotype du banquier, enrichit l’échelle de l’attitude à l’argent de la dimension tabou, et aménage une échelle des bénéfices relationnels attendus. Le test d'hypothèses dans un modèle d'équations structurelles montre le rôle du stéréotype du banquier, de l'attitude à l'argent du client, de ses valeurs culturelles et des incidents critiques, dans l'explication des bénéfices relationnels attendu. / The success of relationship marketing depends on individual preferences, knowing that clients are not all equally receptive to relational approaches. It appears necessary for this purpose to improve knowledge about client’s expected relational benefits. Within a sequential mixed design, non-directive interviews conducted with wealth management clients, then with retail bank clients, show and confirm the existence of three distinct types of relational profiles : transactional, psychological relational and socio-valuable relational. A matrix combining the money attitude and the banker stereotype reveals desirable vs undesirable hybrid profiles. The quantitative study creates a scale to measure the banker stereotype, enriches the money attitude scale with the taboo dimension, and produces a scale for the expected relational benefits. The test of hypotheses in a structural equations model shows the role of the banker stereotype, the money attitude, the cultural values and critical incidents, in the formation of expected relational benefits