Thesis (M.A.)--West Virginia University, 2003. / Title from document title page. Document formatted into pages; contains v, 72, [3] p. Vita. Includes abstract. Includes bibliographical references (p. 43-55).

Thesis (M.S.L.T.)--University of Canterbury, 2007. / Typescript (photocopy). Includes bibliographical references (leaves 72-84). Also available via the World Wide Web.

There is a significant amount of literature on needs assessment group processes and distance learning. There is practically no literature on the affects of using distance learning technologies to facilitate needs assessment processes. This study takes a look at the participation of professionals in a needs assessment using distance learning technologies, the affect it has on their communication anxiety in small group settings using the Communication Anxiety Inventory, and their impressions of the process. Participants used a computer with internet connection and a telephone to take part in the assessment. Three small group needs assessments were conducted. Participants were administered a survey that measured their trait (typical) anxiety score, conducted through the needs assessment, and were administered a survey that measured their state (actual) anxiety score during the assessment and their impressions of the process. Those with low trait anxiety tended to experience an increase in anxiety in this environment while those with high trait anxiety had a decrease in anxiety. It was inconclusive as to whether or not anxiety was a factor in participants contributions to the group process. All participants were willing to participate in this type of needs assessment again. They found the assessment outcomes valuable and the method in which it was conducted convenient. This would seem to indicate that participants felt the impact of using 2-way audio and distance learning tools was minimal but a larger and more diverse study is necessary in order to make any generalizations. / Ph. D.

This study aimed to provide scientific answers to the following questions: what the nature and extent of communication apprehension are among Afrikaans speaking high-school pupils and the correlation between this fear and the academic achievement of the pupils. In order to provide answers for these questions, human communication as an activity had to be studied in more detail. A study was made of communication and how it is applied in the classroom situation. A very close relationship exists between communication and teaching and it is evident that teaching cannot take place without communication. Teaching is a particular kind of communication which can be distinctly recognised from other forms of communication by the fact that it has the aim of enabling the learner to perform certain learning tasks. Communication apprehension or the lack there of can greatly determine the success of the communication process as well as the teaching-learning process. Communication apprehension was studied in more detail with the aim to establish possible causes and effects of high levels of communication apprehension in pupils. Suggestions were offered for preventing and/or surmounting communication apprehension in the classroom. The following information has been acquired through the use of the PRCA (Personal Report on Communication Apprehension) which was completed by pupils of the four Afrikaans high-schools in Potchefstroom. • 15,9% of the pupils experienced high levels of communication apprehension. • Pupils who take Afrikaans on the standard grade, in each context, experienced the highest levels of communication apprehension. • Pupils whose achievements fall in the interval 0%-49% experienced the highest communication apprehension in each context. • Pupils whose achievements fall in the interval 80% - 100% experienced the lowest communication apprehension in each context. Research on communication apprehension should be broadened to include pupils of primary schools. The causes of high levels of communication apprehension should be examined further, with the aim to establish programmes which could help in reducing communication apprehension of pupils. / Skripsie (MEd (Vakdidaktiek))--PU vir CHO, 1997

This study aimed to provide scientific answers to the following questions: what the nature and extent of communication apprehension are among Afrikaans speaking high-school pupils and the correlation between this fear and the academic achievement of the pupils. In order to provide answers for these questions, human communication as an activity had to be studied in more detail. A study was made of communication and how it is applied in the classroom situation. A very close relationship exists between communication and teaching and it is evident that teaching cannot take place without communication. Teaching is a particular kind of communication which can be distinctly recognised from other forms of communication by the fact that it has the aim of enabling the learner to perform certain learning tasks. Communication apprehension or the lack there of can greatly determine the success of the communication process as well as the teaching-learning process. Communication apprehension was studied in more detail with the aim to establish possible causes and effects of high levels of communication apprehension in pupils. Suggestions were offered for preventing and/or surmounting communication apprehension in the classroom. The following information has been acquired through the use of the PRCA (Personal Report on Communication Apprehension) which was completed by pupils of the four Afrikaans high-schools in Potchefstroom. • 15,9% of the pupils experienced high levels of communication apprehension. • Pupils who take Afrikaans on the standard grade, in each context, experienced the highest levels of communication apprehension. • Pupils whose achievements fall in the interval 0%-49% experienced the highest communication apprehension in each context. • Pupils whose achievements fall in the interval 80% - 100% experienced the lowest communication apprehension in each context. Research on communication apprehension should be broadened to include pupils of primary schools. The causes of high levels of communication apprehension should be examined further, with the aim to establish programmes which could help in reducing communication apprehension of pupils. / Skripsie (MEd (Vakdidaktiek))--PU vir CHO, 1997

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The goal of this research was to determine whether communication apprehension impacted reading comprehension in sixth, seventh, and eighth grade students and to examine the impact of family socio-economic status. Many studies have demonstrated the negative relationship between communication apprehension and academic achievement, however, studies of elementary and middle school students have been conspicuously missing from this research. Findings of this study indicated that the levels of communication apprehension rose slightly as grade level increased. Results showed that females in the study had higher levels of communication apprehension than males. The study also found that those students receiving free and reduced lunch had slightly higher levels of communication apprehension. Finally, nonminority status students had higher levels of communication apprehension than minority students. A review of previous studies found that children, exposed to high language input from their parents, know more words than those who are exposed to lower levels of input. Researchers have found that students who do not talk much in the classroom are evaluated less positively by their teachers, achieve less on teacher-made and standardized tests, and develop less positive affect toward school in general. Results of this study suggest that effort should be made to identify communication anxiety in children. The iii development of an age and grade appropriate instrument is warranted for early identification.

International teaching assistants (ITAs) are considered advanced English users with relatively high standardized language proficiency test scores. However, they may experience difficulties during their interactions with undergraduate students. Some of these difficulties may arise from affective factors such as ambiguity, stress, and adjustment and can impact language use. From an individual differences perspective, a second language user with high communication anxiety may have difficulty comprehending or producing appropriate pragmalinguistic forms. Using a mixed-methods approach, this study examined the underlying factors in ITAs communication anxiety and willingness to communicate in the US classroom and how these factors explained their pragmatic competence, which refers to the ability to use language in socially appropriate ways. A total of 289 ITAs participated in the study. To measure their judgement of appropriateness, a pragmatic appropriateness test was designed. The speech act production was elicited through a discourse completion test. Two survey instruments were designed to measure ITAs’ classroom communication anxiety and willingness to communicate. The major underlying factors from the exploratory factor analysis performed on the survey responses were ‘ease of communication,’ classroom management anxiety,’ ‘fear of warning,’ and ‘willingness to interact with students’. A six-predictor multiple regression analysis revealed that linguistic competence was the most important factor contributing to pragmatic competence. Other factors such as ease of communication and willingness to communicate positively correlated with pragmatic competence. In addition to quantitative data, qualitative data were collected in the form of classroom observations, field notes, and interviews from a group of ITAs (N = 4) who had also participated in the quantitative part of the study. The analysis of the qualitative data revealed that the situational context of instruction determined the particular communication patterns in different disciplines, specifically the impact of threat posed to the negative and positive face of the discourse participants. Additionally, in conjunction with the quantitative findings, while the ITAs seemed to be generally willing to interact with students, teacher-fronted talk in the form of delivering lectures and self-talk especially in large classes was found to be anxiety-inducing for some of them. Length of residence and opportunities for communication seemed to influence the process of adjustment and acquisition of the classroom pragmatic norms. Finally, ITAs’ perceptions and beliefs about appropriateness seemed to affect their pragmatic performance in the classroom. More specifically, ITAs’ perspectives on education and communication such as moderating the power variable in class and building rapport and interpersonal relationships with students through casual talk seemed to guide their choices of pragmalinguistic forms and politeness strategies. The study offered a number of implications for ITA research and training.

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The research deals with an aspect of communication which could effect the teaching/learning situation, namely communication apprehension. The research also deals with cooperative group work, and the role that it plays in reducing communication apprehension. A review of literature concerning cooperative group work, communication apprehension and the role of the educator was conducted in order to establish which factors could affect the role that these variables play in the classroom situation. A general survey of educators was distributed to all the English first language schools in the KOSH (Klerksdorp-Orkney-Stilfontein and Hartebeesfontein) area of the North West province, and the data was analysed by the researcher. The Personal Report of Communication Apprehension (PRCA) was used as an instrument to measure the learners communication apprehension. The responses were analysed with the assistance of the Statistical Consultant Service of Potchefstroom University for Christian Higher Education. The study was two-fold: to determine if educators in the English first language primary schools in the KOSH area of the North West province, were implementing cooperative group work models in their classrooms, and to determine if the Grade 7 learners in these schools experienced communication apprehension. The study also aimed to determine if cooperative group work lessened the degree of communication apprehension experienced. The first section of the study indicated that the educators in these schools were indeed implementing cooperative group work models, although 36.6% of these educators had not received any formal training in the implementation of cooperative group work in their classrooms. The second section of the study, the empirical study, indicated that the study population experienced an average communication apprehension of 47.7%. Afrikaans female learners experienced the lowest average communication apprehension of 44.2%, while Afrikaans male learners experienced the highest average communication apprehension of 54.8%. The study indicated that L1 learners and ESL (English second language) learners experience comparative levels of communication apprehension. The study also indicated that for each of the L1 and ESL groups, group work communication apprehension was lower than all other communication apprehension contexts. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2002