The aim of this thesis is to investigate how the distribution and function of talk in workplace meetings contributes to differential outcomes for women and men in Australian organisations. This study explores how patterns of male advantage and female disadvantage are reproduced in workplace meetings through the different communication styles which tend to be employed by men and women, and through the way that these different performances are judged. Workplace meetings emerge as a critical site where leadership potential is identified yet, it is argued, men and women do not meet as equals when they meet at work. The thesis includes an evaluation of the current literature on women's and men's communication styles, and the findings of the present study are discussed in terms of the extent to which they correlate with or diverge from existing views. The implications for social change are explored and recommendations provided for the consideration of organisations seeking to broaden the pool of talent from which future leaders are drawn. / Doctor of Philosophy (PhD)

Distributed cognition has been emerging as a new research direction in cognitive science over the last two decades and is gaining momentum. In a recent study Hollan, Hutchins and Kirsch argue that the distributed cognition framework enables the study of interaction between people and artifacts. This thesis views tools as an integral part of cognition, and focuses on the complex interaction between brain, body and environment, which complements automatic internal processing in the brain and assists with individual and group problem solving. The thesis analyses some existing research about teams working in high-pressure environments and their complex interactions with their external environment, cognitive tools and each other.

<p>Nine out of ten larger companies have an intranet today which is supposed to improve the communication withinthe company and save money. A great part of these intranets were established in the beginning of the 1990’swithout giving any thought to the users and their needs. How does the communication inside the corporationslook like when the intranets that are supposed to be the source for every information request, aren’t usable? Whatother sources do the users use and how much?The aim of this master thesis is to examine information source selection at a specific company. In addition,the aim is to study the companies intranet usability from the users’ perspective. Interviews with five employeesat Viking Line were carried out to analyze these questions. The empiric material also consists of a survey carriedout among 78 employees of the company. The principle of least effort and the cost/benefit model is introduced astwo possible theories that can explain the information source selection at the chosen company.The results show that the information source selection at the company cannot be explained by only onetheory or one model, in contrast to a great part of prior research. The selection of information source do dependon factors like perceived accessibility and perceived quality of the information but other factors are shown toaffect information seeking decisions as well. Therefore, the empiric material shows that time pressure affectsusers’ choice of source selection to more accessible information sources. Another factor that can have an effecton the user is how one employee treats another. When the employee has been negatively treated at the momenthe is seeking information, the employee is more likely to use impersonal sources.Furthermore, the intranet at Viking Line is the most used as well as the most reliable source according tothe users, even though the intranet does not satisfy all needs of the employees. The users are also highly accustomedwith the intranet which increases its perceived accessibility.The conclusion of this study is that the principle of least effort and the cost/benefit model do indeed explainthe users’ choice of information source, but only partly. The study was conducted at a specific company but theconclusions drawn could be applied to other similar companies where intranets are a great part of the employeesinformation seeking. Finally, I believe, that the effectiveness of the employee is directly connected to the effectivenessof the information sources available at the company. Moreover, if companies improved their intranetsthe companies would become more effective.This paper is a two years master’s thesis in Library and Information Science.</p>

The overarching purpose of this study is to examine the communication implications of a self-proclaimed consensual organization (IT) within a classical organizational environment. The literature review of relevant theory and research covers both hierarchical and consensual organizations viewed via the classical, human relations, and system perspectives. The researcher compares organizational theory to practice by using communication to describe a consensual organization. The analyses of the research questions show that the IT organization, although a self-proclaimed consensual organization, does not obtain as many consensual qualities as the organization perceives. Organizational theorists have positioned bureaucracies and consensual organizations at opposite ends of the task-relational continuum. However, the findings from this thesis study suggest that consensual organizations should be positioned much closer to the task-oriented bureaucracies. / Graduation date: 1997

The climate in which communication occurs is a result of how employees in an organization perceive and react to such factors as rewards, support, trust, openness, decision making, and leadership. The purpose of this case study is to identify and describe communication climate factors in a health care organization which are negatively influencing employee productivity and morale. A literature review provides information which describes research in areas of health care communication, communication climate, and leadership. A multi-method approach is used to gather information from the twelve employees and the manager of this organization. / Graduation date: 1992

Nine out of ten larger companies have an intranet today which is supposed to improve the communication withinthe company and save money. A great part of these intranets were established in the beginning of the 1990’swithout giving any thought to the users and their needs. How does the communication inside the corporationslook like when the intranets that are supposed to be the source for every information request, aren’t usable? Whatother sources do the users use and how much?The aim of this master thesis is to examine information source selection at a specific company. In addition,the aim is to study the companies intranet usability from the users’ perspective. Interviews with five employeesat Viking Line were carried out to analyze these questions. The empiric material also consists of a survey carriedout among 78 employees of the company. The principle of least effort and the cost/benefit model is introduced astwo possible theories that can explain the information source selection at the chosen company.The results show that the information source selection at the company cannot be explained by only onetheory or one model, in contrast to a great part of prior research. The selection of information source do dependon factors like perceived accessibility and perceived quality of the information but other factors are shown toaffect information seeking decisions as well. Therefore, the empiric material shows that time pressure affectsusers’ choice of source selection to more accessible information sources. Another factor that can have an effecton the user is how one employee treats another. When the employee has been negatively treated at the momenthe is seeking information, the employee is more likely to use impersonal sources.Furthermore, the intranet at Viking Line is the most used as well as the most reliable source according tothe users, even though the intranet does not satisfy all needs of the employees. The users are also highly accustomedwith the intranet which increases its perceived accessibility.The conclusion of this study is that the principle of least effort and the cost/benefit model do indeed explainthe users’ choice of information source, but only partly. The study was conducted at a specific company but theconclusions drawn could be applied to other similar companies where intranets are a great part of the employeesinformation seeking. Finally, I believe, that the effectiveness of the employee is directly connected to the effectivenessof the information sources available at the company. Moreover, if companies improved their intranetsthe companies would become more effective.This paper is a two years master’s thesis in Library and Information Science.

This research was initiated in the belief that new product development requires the integration of diverse knowledge located in different units or organizations. In recent decades, evolutionary scholars have emphasized the importance of coherent systems and regional scientists have highlighted the importance of geographical proximity for easier transfer of tacit knowledge. Despite the strength of these explanations, they do not adequately address the balance between tacit and explicit knowledge, ignoring different types of knowledge conversion process (Nonaka and Takeuchi, 1995). My research aims to bring a greater understanding of the integration of diverse knowledge for innovation achievements among different actors. Specifically, this thesis deals with project organization for new product development, exploring three main research areas: (1) company utilization of external companies and freelancers for project formation in relation to resource mobilization of companies; (2) types of knowledge conversion among employees within and between departments; and (3) the impacts of several meditating factors on clustering orientations of companies. These meditating factors include knowledge codification, IT technology for communication, and trust mechanisms that help to mobilize external knowledge and reduce friction among team members. In this study, data are collected from questionnaire survey (104 firms) and interviews with 34 persons in the Korean game industry. Probit model, tobit model, and OLS regression model were used. The main findings are as follows. First, codified knowledge concept reports, prototypes, and manuals is produced through externalization as a game development project is in progress. Second, among several indicators of internal capability of companies, the type of initial industry whether game companies started their business in the game industry and expenditures on the purchase of intellectual property rights from other cultural industries have significant and positive impacts on the utilization of external partners. Third, information communication technology has a significant, negative impact on clustering orientation of companies while reliance on communities of practice and built-in trust have significant, positive impacts on that.

Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 190-205). Also available on the Internet.

Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 190-205). Also available on the Internet.

Thesis (Ph. D.)--Rutgers University, 2009. / "Graduate Program in Communication, Information and Library Studies." Includes bibliographical references (p. 185-193).