Thesis (Ph. D.)--University of Oregon, 2005. / Typescript. Includes vita and abstract. Includes bibliographical references (leaves 314-324). Also available for download via the World Wide Web; free to University of Oregon users.

Thesis (Ph. D.)--University of California, Riverside, 1983. / Bibliography: p. 282-300.

D.Ed. / The research nature of this study was primarily explorative, and also descriptive. The objective of this study was to explore and describe community experiences of aggressive behaviour exhibited by police officials towards them. This research was of a qualitative nature. Four steps of psycho-educational programme development were followed. In the first step a situational analysis was carried out. The sampling component was purposively selected police officials working under the jurisdiction of specific police stations in Gauteng Province and community members as victims of aggression at the hands of police officials. Data gathering methods used in this research were phenomenological individual and focus group interviews and observations. The researcher conducted the observation for this study during interviews and field notes were written during interview process. The researcher conducted interviews with victims of aggressive behaviour by police officials and other participants were police officials and stakeholders who are dealing with inappropriate behaviour of police officials. The participants had to comment on their experiences of aggression exhibited by police officials and other participants who are police officials in the South African Police Service talk about their experiences when they were involved in aggressive action towards the community. These interviews formed the basis of this study to facilitate the attainment of the primary objective, which was to explore and describe the experience of aggression behaviour exhibited by Police officials towards the community. The data from these interviews were analysed using an open coding method. An independent coder did an analysis independent from the researcher. A consensus validation discussion was held with the independent coder on the codification of the data. The detailed discussion of results obtained from the interviews and observations were presented in verbatim quotes, descriptive and reflective notes and the illustration of emergent themes and categories. Rigour and adequacy were ensured by data collected and the results obtained from data analysis indicated convergence and saturation. The integration of trustworthiness, that is, credibility, transferability, dependability and confirmability were applied throughout the study. Ethical considerations and consent letters were presented to the participants, including preserving of anonymity, confidentiality, voluntary participation, understood consent and the ethical role of the researcher has adhered to. The research is very important as the experiences of aggression by community members were explored and described. The research results indicated that there is tension among the community and police officials in the South African Police Service. The Police officials under study are demoralised and tend to become negative towards the public because they are of the opinion that enough is not done to support them in performing their difficult duties. It is evident from the results that there is lack of effective communication stakeholders who are dealing with inappropriate behaviour in the South African Police Service with other structures like the Independent Complaints Directorate. In step two the psycho-educational programme was developed. Firstly a conceptual framework was derived from the result of step one. The conceptual framework served as framework of reference for the description of a psycho-educational programme. In step three the programme was implemented and in step four the programme was evaluated. In conclusion, it is evident that aggression really exists in the workplace and officials are affected by such aggression. The recommendations of dealing with aggressive behaviour exhibited by police officials towards the community was done in line with the situational analysis after the conclusion drawn from the findings and were described in a psycho-educational perspective.

In this case study, an effective community-police partnership in the Thornhill area is described and explored as a function of the successful application of conflict management approaches. The partnership was implemented in a quest to solve the problem of increasing suicides at the Van Stadens Bridge. Indications are that partnership between government agencies and the community have generally failed in democratic South Africa with respect to the education, health and policing sectors. Partnerships between the community and policing system are challenging because the South African Police Service (SAPS) is continuously plagued by incidents of police brutality, police killings and leadership crises.In order to understand the context of the Thornhill community-police partnership and establish if the operation of the partnership is successful, a wide-ranging conflict management approach is taken to evaluate the partnership. The literature review includes the history of conflict in SA, SAPS and Community Policing, leadership in conflict management, theories of social conflict, and suicidology.

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A major threat in present political climate is identity group conflict as shown in such disparate cases as former Yugoslavia, Rwanda , Northern Ireland and the rise in racism and xenophobia in Europe. Conflict Resolution theory has addressed itself to intervention in existing conflict situations either by third parties or the conflicting parties themselves but conflict prevention has been a relatively neglected area. This thesis takes a case study of relations between the Muslim and white majority communities in Bradford where underlying tensions occasionally erupt into conflicts which have national ramifications and sometimes international dimensions. Within this situation there is scope for conflict resolution work but also conflict prevention work. Reference is made to Northern Ireland where identity group conflict has been longstanding and where community relations approaches have ben tried and tested over a period of fifteen to twenty yeas. The community relations work already being undertaken in Bradford is explored along with where and how this needs to be strengthened. An action research project was undertaken to bring together young members of the Muslims and white majority communities in an attempt to assess the usefulness of workshop based approaches in improving inter-group relations and transmitting skills of conflict handling to the participants.

The police and the community have been long engaged in an ever-evolving dichotomous relationship. This relationship has been strained over the recent decade by police brutality, media coverage of police misconduct, and the increased call for police transparency. Both parties in this disparaging dynamic see the need for improved engagement and communication efforts. This research studied the underlying perceptions, assumptions, and expectations of the police and police training within four demographically diverse neighborhoods in upstate New York. This interpretive phenomenological study focused on the importance of lived experience and experiential learning in creating expectations and assumptions. Twenty-four participants total were sampled in this research. Through semi-structured interviews and focus groups of twelve police officers and twelve community members, three research questions were explored. First, what was the perceived role of the police in society? Secondly, what lived experiences brough the respondents to these expected roles of the police? Lastly, what type of changes can be made in police training and community learning to improve the police/community relationship? Using thematic networking and vignette sampling, multiple findings were identified, and four analytic categories were synthesized. The analysis showed that policing expectations and assumptions are based on lived experiences, childhood presumptions, and cultural norms. Secondly, the lived phenomenon of policing varies based on the socio-economic, cultural, and community settings. Thirdly, transformational critical incidents play a significant role in the creation of assumptions and expectations. Finally, the study showed a dichotomous relationship between the police and the community on ways to improve police training and the policing culture. In conclusion, this study offered various recommendations for both the police population and the community population in steps to improve the community/police dynamic. These recommendations included the creation of a measurable instrument for gauging public perception/approval, increased educational requirements for police officers prior to employment, consideration of an over-reliance on evidence-based tactics, emphasis in police training on the importance of experiential and transformational learning, and the adoption of a more holistic moniker for the policing culture. Community recommendations included the creation of co-learning environments, embracing police engagement over interaction, and emphasis on leveraging the power of lived experience and community-based learning.

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This thesis explores the dynamics of narrative production and contestation within individuals’ stories and the collective stories of the communities in which they live. The research is focused on trying to understand the relationship between public stories constructed about place and community, and the stories told by the inhabitants of those places. A case study in the city of Bradford provides a focus for inquiry. A qualitative research design is utilised, combining theory with primary data collection and analysis. A narrative analysis of national, academic and local stories about Bradford is used to disaggregate collective narratives of the city and explore the relationship between popular, political and academic discourses. It provides a context for the analysis of in-depth interviews with a range of inhabitants from a selected geographic area within Bradford, centred on how their individual stories relate to the identified collective stories of Bradford. Analysis of the fieldwork data shows that individuals are often engaged in complex negotiations of public discourse in ways that may reinforce and contest existing stories, but also complement them with parallel stories that neither reinforce nor contest but construct a different narrative. It reveals and reflects on apparent contradictions within everyday storytelling, for example, how nostalgia can be displayed about harsh times of socio-economic decline, or how attitudes to change over time can be variably positive and negative depending both on the speakers’ positioning of themselves and of the interviewer, and the speakers’ purpose in the interaction.