Thesis (Ph.D.)--Ohio University, August, 2004. / Includes bibliographical references (leaves 139-157)

Thesis (PhD)-Open University. BLDSC no.DX190840.

An ability to use seperation marks at the end of the senAn ability to use separation marks at the end of the sentence is one of the determining factors of successful written communication. In this paper the ability to use separation marks at the end of the sentence is discussed according to the results of the research. Two researches were made to distinguish ability mentioned above. The goal of the first research was to find out, how pupils can use separation marks at the end of the sentence according to the teacher's intonation. The goal of the second research was to find out, what marks pupils use in the created works in consider in the situation of communication. The results of the research confirmed the hypothesis that pupils of the 2nd and the 4th grade are able to use proper separation marks at the end of the sentence when sentences are read by the teacher. Though in creative works pupils mostly use declarative sentences that do not reveal the situation of communication. According to the information received from conversations with teachers and from my own experience I can assert, that ability to express situations of communication using proper separation marks at the end of the sentence in creative written works can be developed: - paying regular attention to the sense of marks in the folklore, belles-lettres texts; - dramatizing texts mentioned above; - reading texts in roles; - using interactive teaching strategies.

<p>kursa poslovnog engleskog jezika koji ima za cilj razvoj pragmatičke<br />kompetencije polaznika i unapređenje poslovne komunikacije na engleskom jeziku.<br />Uspostavljanje i održavanje uspe&scaron;ne poslovne komunikacije koja uključuje poslovne<br />ljude kojima je engleski jezik zajedničko sredstvo komunikacije zavisi od njihove<br />sposobnosti da koriste jezik na odgovarajući način u odgovarajućem poslovnom<br />kontekstu.<br />Istraživanje za disertaciju sastojalo se iz dva dela. U uvodnom delu<br />istraživanja učestvovali su predavači poslovnog engleskog jezika, studenti koji slu&scaron;aju<br />kurs poslovnog engleskog jezika i zaposleni polaznici koji pohađaju kurs poslovnog<br />engleskog jezika u &scaron;kolama stranih jezika. Cilj ovog dela istraživanja je bio da se<br />prikupe podaci o nastavi poslovnog engleskog jezika kod nas &ndash; na koji način se ona<br />organizuje i &scaron;ta bi trebalo uključiti u nastavu kako bi polaznici bili &scaron;to uspe&scaron;niji u<br />poslovnoj komunikaciji na engleskom jeziku.<br />Nakon toga usledilo je glavno istraživanje u kome je učestvovalo dvadeset<br />zaposlenih polaznika koji su pohađali kurs poslovnog engleskog jezika. Oni su bili<br />podeljeni u dve grupe, kontrolnu i eksperimentalnu, sa po deset polaznika. Obe grupe<br />su pohađale kurs poslovnog engleskog jezika. Kontrolna grupa je kurs slu&scaron;ala samo<br />na osnovu odabranog udžbenika, a eksperimentalna grupa je pohađala kurs koji je<br />izrađen na osnovu analize potreba i u skladu sa poslovnim situacijama u kojima oni<br />koriste engleski jezik. Pre početka kursa obe grupe su popunile upitnik sa op&scaron;tim<br />podacima o njima i upitnik za analizu potreba, ulazni test op&scaron;teg engleskog jezika i<br />ulazni test poslovnog engleskog jezika. Podaci dobijeni upitnikom za analizu potreba<br />upotpunjeni su pitanjima u prvom intervjuu. Napredak u sposobnosti kori&scaron;ćenja<br />engleskog jezika u poslovnoj komunikaciji obe grupe, posebno u pogledu kori&scaron;ćenja<br />govornih činova, praćen je tokom kursa pomoću pet testova nakon svake obrađene<br />teme.<br />Istraživanjem su dobijeni kvantitativni podaci (pomoću testa i upitnika) i<br />kvalitativni podaci (pomoću upitnika i intervjua) koji su detaljno analizirani. Na<br />osnovu analize svih podataka može se zaključiti da su polaznici iz eksperimentalne<br />grupe ostvarili primetno bolji napredak na testovima koji su pratili kurs, ali i u<br />sposobnosti poslovne komunikacije, &scaron;to je bio i cilj kursa.<br />Značaj ovog istraživanja je vi&scaron;estruk jer ukazuje na potrebu da se veća pažnja<br />posvećuje izradi kurseva poslovnog engleskog jezika za zaposlene polaznike,<br />detaljnoj analizi poslovnog konteksta u kome rade i njihovih stvarnih potreba. Takvi<br />kursevi omogućavaju polaznicima da lak&scaron;e i uspe&scaron;nije razviju svoju pragmatičku<br />kompetenciju i unaprede poslovnu komunikaciju.</p> / <p>This thesis in applied linguistics and language teaching focuses on designing a<br />business English course for the purpose of the development of pragmatic competence<br />of business English learners in order to improve their business communication in the<br />English language. Establishing and maintaining successful business communication<br />involving business people who use English as a common communication language<br />depends on their ability to use the language in an appropriate way in an appropriate<br />business context.<br />The research for this thesis consisted of two parts. The first part of the research<br />involved teachers of business English, students who attended business English<br />courses and employed learners who attended business English courses in private<br />language schools. The purpose of this part of the research was to collect the data on<br />business English language teaching, the way the courses are organized and what<br />should be included in the courses so that the learners are able to participate in<br />business communication in the English language.<br />This was followed by the main part of the research, which involved twenty<br />professionals attending a business English course. They were divided into two groups,<br />control and experimental, with ten learners in each group. Both groups attended a<br />business English course, however, the control group had a course based only on the<br />selected course book, and the experimental group had a course designed on the basis<br />of needs analysis and in accordance with the business situations in which they use<br />English language daily. Prior to the course learners in both groups completed a<br />general data questionnaire, a needs analysis questionnaire, general and business<br />English language entrance tests. The data gathered by the needs analysis questionnaire<br />were additionally clarified by the answers in the first interview. The learners&#39; progress<br />in using English in business communication in both groups, especially regarding the<br />use of speech acts, was monitored by five tests, one after each of the topics covered<br />during the course.<br />The data collected in the research, both quantitative (collected by tests and<br />questionnaires) and qualitative (collected by questionnaires and interviews), were<br />thoroughly analyzed. The analysis led to a conclusion that learners from the<br />experimental group showed substantially better improvement in tests and their overall<br />ability to communicate in business related contexts.<br />The significance of this research is manifold and suggests that greater attention<br />should be paid to designing business English courses for professionals and to a<br />thorough needs and business context analysis. Such courses would enable learners to<br />develop their pragmatic competence more successfully and, consequently, improve<br />their business communication.</p>