I denna uppsats undersöks krishantering vid svenska musikfestivaler. Studien fokuserar på hur dessa evenemang förbereder sig för och hanterar potentiella kriser. Denna uppsats har använt sig av sex kvalitativa semistrukturerade intervjuer med projekledare, säkerhetsansvariga, sakkuninga och andra personer med relevant kunskap och erfarenheter samt en dokumentstudie. Studien använder sig av ramverket Krishanteringens livscykel kompletterat med MSB:s fyra principer mot antagonistiska hot för att göra det mer tillämpat på musikfestivalbranschen. I resultatet framgår det att musikfestivalorganistationer lägger vikt vid utbildad personal, välutformade och tydliga krishanteringsplaner samt effektiv kommunikation för att säkerställa en säker musikfestivalmiljö. Som slutsats ser vi att svenska musikfestivalorganisationer ständigt måste vara förberedda för att kunna möta och planera inför nya kriser och hot. Genom tydliga och heltäckande krishanteringsplaner kan organisationerna ta an förebyggande åtgärder mot bland annat antagonistiska hot, trängselolyckor och sexualbrott. Vi har sett att säkerhetsarbetet är en kontinuerlig process som hela tiden måste utvärderas och förändras för att möta nya yttre faktorer som kan påverka musikfestivalorganisationer och dess deltagares trygghet. Denna studien är skriven på svenska. / This thesis explores crisis management at Swedish music festivals, focusing on how these events prepare for and manage potential crises. The study employs six qualitative semi-structured interviews with project leaders, security managers, experts, and other individuals possessing relevant knowledge and experience, as well as a document study. It utilizes the Crisis Management Lifecycle framework, enhanced with the MSB's four principles against antagonistic threats, to apply it specifically to the music festival industry. The results indicate that music festival organizations emphasize trained personnel, well-designed and clear crisis management plans, and effective communication to ensure a safe festival environment. In conclusion, we can see that Swedish music festival organizations must constantly be prepared to meet and plan for new crises and threats. Through clear and comprehensive crisis management plans, organizations can take preventive measures against, among other things, antagonistic threats, crowd accidents, and sexual assaults. We have seen that security work is a continuous process that must constantly be evaluated and adjusted to meet new external factors that may affect the safety of music festival organizations and their participants. This study is written in Swedish.

Each year people are injured and even die in crowd related accidents, often during planned events. Recent studies have emphasized the need for using a systems approach to study these events. In this study the systems approach of resilience theory is combined with the crowd psychology-models Extended Social Identity Model and the Aggravation and Mitigation Model to examine event safety at a music festival, a domain previously largely unexplored by these perspectives. By using an ethnographic approach as well as interviewing visitors the study set out to answer questions about when and how the safety organization adjusted itself under conditions relating to crowds. Another goal was to study the social identity of the visitors as well as the interaction between the safety organization and the visitors at the festival to explain the presence or absence of crowd conflict. Using thematic analysis several situations were identified where the safety organization adjusted itself, as well as the strategies that the organization used in these different circumstances. It was also concluded that the absence of crowd conflict could best be explained by three factors. First of all, no history of crowd conflict existed between the safety organization and the visitors, secondly, there were no groups present with the goal of creating conflict, and thirdly, the social processes taking place between the safety organization and the visitors were all mitigating in nature. The mitigating nature of the social processes was partly attributable to the strategies identified for adjusting to crowd conditions.