Thesis (doctoral)--Universität, Stuttgart, 2005. / Includes bibliographical references (p. [321]-353).

This research aimed to investigate the contributions of emotions and Emotional Intelligence (EI) to social work practice with children and families in Malaysia. A mixture of methods within an ethnographic approach was used. The Assessing Emotions Scale (AES) (Schutte et al., 2007) was completed by 105 child social workers. The levels of EI and differences in EI according to certain demographic characteristics were identified. Individual interviews with 25 child social workers were conducted to explore their perceptions concerning emotions and EI in the workplace. Observations were carried out over a period of three months to investigate how emotions were expressed in terms of behaviour. The quantitative results showed that levels of EI were high (mean=131.69, SD=12.483). The workers were reported to be emotionally intelligent in perceiving emotions, dealing with their own and others’ emotions and utilising emotions in their professional conduct. There were no significant differences by gender (p-value=0.367 > 0.05), marital status (p-value=0.694 > 0.05), age group F (d=3, 101), P > .05=1.468) or length of service F (d=4,100), P > .05=0.331), but there was a difference with regard to educational level F (d=3,101), P < .05=6.878). The qualitative research findings seemed to show that skills in empathising, expressing and regulating one’s and others’ emotional experiences, as well as religious practice factors, contributed to EI. The qualitative research findings also revealed the strength of religious beliefs in Malaysian social workers, which facilitate the qualities of EI. The present study implies that the spiritual and religious dimension of practice should not be ignored in social work education and training.

This thesis is a re-evaluation of a movement founded to provide what Samuel Smiles called “the road to learning” for workers in the nineteenth century. Mechanics’ institutes emerged during the 1820s to both criticism and acclaim, becoming part of the physical and intellectual fabric of the age and inspiring a nationwide building programme funded entirely by public subscription. Beginning with a handful of examples in major British cities, they eventually spread across the Anglophone world. They were at the forefront of public engagement with arts, science and technology. This thesis is a history of the mechanics’ institute movement in the British Isles from the 1820s through to the late 1860s, when State involvement in areas previously dominated by private enterprises such as mechanics’ institutes, for example library provision and elementary schooling, became more pronounced. The existing historiography on mechanics’ institutes is primarily regional in scope and this thesis breaks new ground by synthesising a national perspective on their wider social, political and cultural histories. It contributes to these broader themes, as well as areas as diverse as educational history, the history of public exhibition and public spaces, visual culture, print culture, popular literacy and literature (including literature generated by the Institutes themselves, such as poetry and prose composed by members), financial services, education in cultural and aesthetic judgement, Institutes as sources of protest by means of Parliamentary petitions, economic history, and the nature, theory and practice of the popular dissemination of ideas. These advances free the thesis from ongoing debate around the success or failure of mechanics’ institutes, allowing the emphasis to be on the experiential history of the “living” Institute. The diverse source base for the thesis includes art, sculpture, poetry and memoir alongside such things as economic data, library loan statistics, membership numbers and profit / loss accounts from institute reports. The methodology therefore incorporates qualitative (for example, tracing the evolution of attitudes towards Institutes in contemporary culture by analysing the language used to describe them over time) and quantitative (for example, exploring Institutes as providers of financial services to working people) techniques. For the first time, mechanics’ institutes are studied in relation to political corruption, debates concerning the morality of literature and literacy during the nineteenth century, and the legislative processes of the period.

Made available in DSpace on 2014-06-11T19:26:22Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-08-20Bitstream added on 2014-06-13T18:30:04Z : No. of bitstreams: 1 gomes_cv_me_fran.pdf: 829626 bytes, checksum: 1936d8a6dcc2c713c5e7debedb20e944 (MD5) / La recherche présentée a pour objectif racheter la mémoire des normaliennes de la ville de Franca et région. En utilisant la méthodologie de l‟Histoire orale, vu qu‟elle nous permet de donner des voix à ces acteurs historiques afin de analyser leur culture sociale comme colonie, leurs habitudes; facteur de cohésion et de contradiction. Pendant le XXème siècle, l‟éducation brésilienne a été une cible de changements structurels profonds, reflet des changements arrivés dans le moyens politique, économique et social de la nation. Les luttes de groupes divergents pour le pouvoir arrivent directement à l‟éducation à travers les manifestations , les decrets et les lois, puisqu‟elle est considerée un instrument efficace de légitimation et manutention de l‟hégémonie politique dominante. Les normaliennes qui étaient en activité dans le premier cycle de l‟enseignement fondamental (du 1er au 4 ème) pendant les années 60 jusqu‟aux années 80 du XXème siècle et qui ont eu sa formation dans les deux décennies anterieures; elles sont comme des supports de mémoire capables de, grâce à leurs dépositions, reconstruire l‟histoire de l‟éducation d‟un démi-siècle environ, en faisant une relecture de leur passé, de l‟éducation formelle et informelle reçue et de leur pratique professionelle. Restituer le valeur à la mémoire de ces professionnelles nous permet de comprendre comme réfléchissait ce groupe, présent dans l‟intituition scolaire et surtout indispensable pour la manutention du système en vigueur, comme elles concevaient et interprétaient sa réalité et comme cela, par conséquent, réfléchissait dans sa pratique pédagogique. Par la méthodologie de l‟histoire orale, nous cherchons comprendre la culture sociale de ce groupe de profsionnelles, construite depuis l‟éducation familier jusqu‟à la formation religieuse... (Résumé complet accès électronique ci - dessous) / O trabalho aqui apresentado tem por objetivo resgatar a memória das normalistas da cidade de Franca e região. Utilizamos a metodologia de História Oral, visto que ela nos permite dar vozes a estes atores históricos, a fim de analisar sua cultura social como colônia, suas práticas, fatores de coesão e contradição. Durante o século XX, a educação brasileira foi alvo de transformações estruturais profundas, reflexo das mudanças ocorridas nos meios político, econômico e social da nação. As disputas de grupos divergentes pelo poder incidiram diretamente na educação através de manifestos, decretos e leis, já que esta é considerada um instrumento eficaz de legitimação e manutenção da hegemonia política dominante. As normalistas que atuaram no primeiro ciclo do ensino fundamental (1ª à 4ª séries) durante as décadas de 60 a 80 do século XX e tiveram sua formação educacional nas duas décadas anteriores, servem-nos como suportes da memória capazes de, através de seus depoimentos, reconstruir a história da educação de, pelo menos, meio século, fazendo uma releitura de seu passado, da educação formal e informal recebida e de sua prática profissional. Restituir valor à memória destas profissionais permitiu-nos entender como este grupo, atuante dentro da instituição escolar e imprescindível para a manutenção do sistema vigente, concebia e interpretava sua realidade e, como isso, consequentemente, refletia em sua prática pedagógica. Procuramos compreender a cultura social deste grupo, construída desde a sua educação familiar, até a sua formação religiosa complementada em colégios de caráter confessional e a própria formação profissional, de acordo com o modelo idealizado de normalista. Através dos relatos das normalistas formadas nos diferentes cursos – laico e religioso – oferecidos na cidade de Franca, foi possível traçar o perfil...

M.A. (Communication Studies) / This dissertation will concentrate on the manner in which the signification system of popular culture in advertising texts operate within the context of changing South African or post apartheid society. Social and political changes have taken place virtually overnight and it is therefore not surprising that the effects of these transformations have not yet filtered through to all layers of society. Furthermore, such quick changes cannot take place without causing at least some ripples of dissent and upheaval within certain sectors of society which may include cultural groups or even business. The author will consequently examine the effect which social changes have had on the perceptions of advertisers in the marketplace and the manner in which their brands are portrayed within advertising texts. More specifically, an investigation will be undertaken into the manner in which Popular Culture, whiph is inherently South African, has been incorporated within the contents of those texts. Popular Culture, it will be argued, has moved away from being a term used by classical Marxists to describe a so-called mass culture. In fact, within the context of a postmodern society, in other words, one which is essentially multi-faceted, the . concept Popular Culture-encapsulates that which is used within the day-to-day living experience to make a statement of dissent with the mainstream. Therefore the task set by this dissertation is manifold. the first instance we will place the South African market within a historic, cultural and economic context. In other words, we will attempt to trace the life-world of the South

This research aimed to investigate the contributions of emotions and Emotional Intelligence (EI) to social work practice with children and families in Malaysia. A mixture of methods within an ethnographic approach was used. The Assessing Emotions Scale (AES) (Schutte et al., 2007) was completed by 105 child social workers. The levels of EI and differences in EI according to certain demographic characteristics were identified. Individual interviews with 25 child social workers were conducted to explore their perceptions concerning emotions and EI in the workplace. Observations were carried out over a period of three months to investigate how emotions were expressed in terms of behaviour. The quantitative results showed that levels of EI were high (mean=131.69, SD=12.483). The workers were reported to be emotionally intelligent in perceiving emotions, dealing with their own and others’ emotions and utilising emotions in their professional conduct. There were no significant differences by gender (p-value=0.367>0.05), marital status (p-value=0.694>0.05), age group F (d=3, 101), P>.05=1.468) or length of service F (d=4,100), P>.05=0.331), but there was a difference with regard to educational level F (d=3,101), P<.05=6.878). The qualitative research findings seemed to show that skills in empathising, expressing and regulating one’s and others’ emotional experiences, as well as religious practice factors, contributed to EI. The qualitative research findings also revealed the strength of religious beliefs in Malaysian social workers, which facilitate the qualities of EI. The present study implies that the spiritual and religious dimension of practice should not be ignored in social work education and training.

Orientador: Moacir Gigante / Banca: Pedro Geraldo Tosi / Banca: Mauro Carlos Romanatto / Resumo: O trabalho aqui apresentado tem por objetivo resgatar a memória das normalistas da cidade de Franca e região. Utilizamos a metodologia de História Oral, visto que ela nos permite dar vozes a estes atores históricos, a fim de analisar sua cultura social como colônia, suas práticas, fatores de coesão e contradição. Durante o século XX, a educação brasileira foi alvo de transformações estruturais profundas, reflexo das mudanças ocorridas nos meios político, econômico e social da nação. As disputas de grupos divergentes pelo poder incidiram diretamente na educação através de manifestos, decretos e leis, já que esta é considerada um instrumento eficaz de legitimação e manutenção da hegemonia política dominante. As normalistas que atuaram no primeiro ciclo do ensino fundamental (1ª à 4ª séries) durante as décadas de 60 a 80 do século XX e tiveram sua formação educacional nas duas décadas anteriores, servem-nos como suportes da memória capazes de, através de seus depoimentos, reconstruir a história da educação de, pelo menos, meio século, fazendo uma releitura de seu passado, da educação formal e informal recebida e de sua prática profissional. Restituir valor à memória destas profissionais permitiu-nos entender como este grupo, atuante dentro da instituição escolar e imprescindível para a manutenção do sistema vigente, concebia e interpretava sua realidade e, como isso, consequentemente, refletia em sua prática pedagógica. Procuramos compreender a cultura social deste grupo, construída desde a sua educação familiar, até a sua formação religiosa complementada em colégios de caráter confessional e a própria formação profissional, de acordo com o modelo idealizado de normalista. Através dos relatos das normalistas formadas nos diferentes cursos - laico e religioso - oferecidos na cidade de Franca, foi possível traçar o perfil... (Resumo completo clicar acesso eletrônico abaixo) / Résumé: La recherche présentée a pour objectif racheter la mémoire des normaliennes de la ville de Franca et région. En utilisant la méthodologie de l‟Histoire orale, vu qu‟elle nous permet de donner des voix à ces acteurs historiques afin de analyser leur culture sociale comme colonie, leurs habitudes; facteur de cohésion et de contradiction. Pendant le XXème siècle, l‟éducation brésilienne a été une cible de changements structurels profonds, reflet des changements arrivés dans le moyens politique, économique et social de la nation. Les luttes de groupes divergents pour le pouvoir arrivent directement à l‟éducation à travers les manifestations , les decrets et les lois, puisqu‟elle est considerée un instrument efficace de légitimation et manutention de l‟hégémonie politique dominante. Les normaliennes qui étaient en activité dans le premier cycle de l‟enseignement fondamental (du 1er au 4 ème) pendant les années 60 jusqu‟aux années 80 du XXème siècle et qui ont eu sa formation dans les deux décennies anterieures; elles sont comme des supports de mémoire capables de, grâce à leurs dépositions, reconstruire l‟histoire de l‟éducation d‟un démi-siècle environ, en faisant une relecture de leur passé, de l‟éducation formelle et informelle reçue et de leur pratique professionelle. Restituer le valeur à la mémoire de ces professionnelles nous permet de comprendre comme réfléchissait ce groupe, présent dans l‟intituition scolaire et surtout indispensable pour la manutention du système en vigueur, comme elles concevaient et interprétaient sa réalité et comme cela, par conséquent, réfléchissait dans sa pratique pédagogique. Par la méthodologie de l‟histoire orale, nous cherchons comprendre la culture sociale de ce groupe de profsionnelles, construite depuis l‟éducation familier jusqu‟à la formation religieuse... (Résumé complet accès électronique ci - dessous) / Mestre

Made available in DSpace on 2016-04-25T16:44:18Z (GMT). No. of bitstreams: 1 SergioPerales.pdf: 781371 bytes, checksum: dbb2887e1396b6b80a6af5f760a9357c (MD5) Previous issue date: 2005-09-09 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The claim for the use of anthropological tools and concepts by managers, as much as these professionals belong to corporate, governmental or non-profit area, has been more and more a target to achieve. In a world progressively more interconnected, trespassed of uncertainty, embedded in complexities, the traditional organizational solutions don t be able to answer the new challenges that postmodernity propose us. Organizations search new ways of practice that it consider the human been anxieties. And this pattern goes by the understanding and helpful of social networks theories and their cultural essence. Therefore, this research tried to apply anthropological tools to analyze and to engage in a social movement linked in the South Zone of city of São Paulo and promoted by social organizations, artists, cultural producers and movements. The purpose of the group is to develop using culture as a form of provoke the awakening of social consciousness and proper community values. Generating a model of acting and a collective awareness from a membered networked construction. In the theoretical approach it try to connect the network and culture conceptions, in order to show that culture works like a net of social construction of senses. All this to supply to the ethnographical practice a gathering of this senses and to give conditions to set up a group history identity. / A defesa do uso das ferramentas e conceitos antropológicos pelos administradores, sejam estes pertencentes à área corporativa, governamental ou ligados a organizações sociais, tem sido cada vez mais uma bandeira destes profissionais. Em um mundo cada vez mais interligado, permeado de incertezas, enredado em complexidades, as soluções organizacionais tradicionais não apresentam mais possibilidades de responder aos novos desafios que a pos-modernidade nos propõe. As organizações buscam novas formas de agir que atendam às necessidades do elemento humano de realizar seus anseios. E este modelo passa pela compreensão e utilização das teorias sobre redes sociais e seus substratos culturais. Esta pesquisa procurou utilizar-se, portanto, dos instrumentais antropológicos para analisar e acompanhar um movimento social que se articula na Zona Sul de São Paulo por meio de organizações sociais, artistas, produtores e movimentos culturais. A finalidade deste grupo é promover ações onde a cultura é empregada como forma de despertar a consciência social e valores comunitários próprios. Este grupo procura criar um modelo de agir e saber coletivo a partir da constituição em rede de seus componentes. Na abordagem teórica procurou-se interligar as conceituações de rede e cultura, de forma a demonstrar que cultura existe como tecido da construção social de sentidos. Tudo isto para fornecer ao exercício do fazer etnográfico um apanhado destes sentidos

This thesis is focusing on work process and process of social adaptation of new employees. The theoretical part explains the related concepts. I’m describing human resources strategy, processes and also corporate culture which is very important not only for the adaptation of employees. In the practical part will be assessed the proces of adaptation in the company. Focusing to both work, social environment and also to integration on corporate culture. Then will be on the base on the results of the analyzes as well as my experiences will be voiced suggestions to improve the proces of adaptation in company.

University of Macau / Faculty of Social Sciences and Humanities / Department of Communication