As more and more of information systems develop into large scale web applications, the complexity of multiple possible stakeholders and users multiplies. Web engineering methodologies although developing, are still primarily addressing the technical and functional issues in these large systems. The thesis addresses the web information system development from a social-psychological viewpoint to find ways to better match the user with system development. This thesis proposes a methodology to apply adoption theory into web application development. The hypothesis being that this is another way to enhance the utilisation of the system by the users. A thorough review of both adoption theory and adoption models showed that existing models are more descriptive of the process than applicational. From a wide range of adoption models, the thesis synthesised a composite adoption model, based on an accepted descriptive framework by Rogers. This was done by mapping to this foundation framework relevant criteria and procedures from significant adoption models. Along with this composite adoption model was also developed a development procedure that mapped the adoption model to common activities found in all the web and software engineering processes, giving a formal mechanism to apply the adoption theory to a wide range of web development methodologies. In doing so the composite model introduces a new dimension into the domain analysis by identifying a new class of stakeholders, namely “adoption change agents”, and also broadens the requirements process. The adoption model and development process was then applied to the development of a substantive web information system called Platform Web. Platform Web over a three year period evolved to provide many integrated online functions, including a fully developed teaching package only available on one member, to a university wide online tutorial system that integrated to the student administrative systems, the timetabling and teaching module. As the university at that time consisted of three basically independent network members, each promoting the use of web based teaching, it was possible to run a series of statistical tests across the three members on the uptake of their respective web application teaching modules. The significant statistical results endorsing the thesis hypothesis that “Adoption modelling will enhance the effective use of web applications and the resulting web information systems if applied at the web application design level and also in the formulation of system implementation strategies, management models and system evolution methodologies.” / Doctor of Philosophy (PhD)

The study had four main hypotheses that examined the relationships between job satisfaction and the reasons for attending continuing professional education (CPE). The purpose of this study was to examine the relationships between training and job satisfaction with the objective of adding to the body of knowledge related to both job satisfaction and training and development. Participation Reasons Scale was used to measure the reasons for attending CPE activities, and the Job in General Scale and Job Descriptive Index was used to measure job satisfaction. The surveys were administered over the Internet to information technology professionals working in higher education. The participants were contacted by email with a message explaining the purpose of the research and a Web link that took the participants directly to the survey. After collecting the data, it was exported into SPSS and analyzed using Spearman Rho and Mann Whitney U statistics and a simple structure exploratory factor to determine any underlying structures between the job satisfaction and CPE.

Made available in DSpace on 2014-06-11T19:24:56Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-11-09Bitstream added on 2014-06-13T19:32:07Z : No. of bitstreams: 1 souza_jep_me_mar.pdf: 1344441 bytes, checksum: 0a1cca138786f92d1167ce2788c56d83 (MD5) / Por trabalharmos há muitos anos com o fornecimento de softwares educativos para escolas e universidades, tínhamos a convicção de que a tecnologia podia se constituir em ferramenta importante para o processo de ensino-aprendizagem. Ao iniciarmos nossos estudos verificamos que a Educação de Jovens e Adultos - EJA era um segmento pouco estudado e com baixa utilização de tecnologias educacionais. Observamos, também, que já existiam alguns estudos sobre o uso das tecnologias na Educação com enfoque em teorias de ensino-aprendizagem, porém, não localizamos nenhum direcionado para a Teoria Histórico-Cultural - THC. Decidimos que o objetivo de nossa pesquisa seria buscar pressupostos da Teoria Histórico-Cultural que pudessem contribuir para o uso da Informática na Educação de Jovens e Adultos - EJA. Para a concretização do estudo desenvolvemos investigação bibliográfica abrangendo a história da Educação Brasileira, os índices de qualidade na Educação, o analfabetismo funcional e o letramento, a dualidade de função da escola que ao mesmo tempo emancipa e aliena, as iniciativas governamentais para a EJA, as diversas teorias da aprendizagem e as relacionamos com as tecnologias. Analisamos a questão do alfabetismo digital, da formação dos professores e nos aprofundamos na Teoria Histórico-Cultural pensando sobre o entorno, sobre as perspectivas educativas que se abrem ao se considerar a Zona de Desenvolvimento Proximal e o aprendizado pela interação social. Apresentamos as Tecnologias da Informação e Comunicação - TIC e relacionamos a Informática na Educação com a EJA e apresentamos um caso real sobre o assunto. Coletamos dados por meio de entrevistas, formulários, observações e registros durante o processo de formação de professores com ênfase na abordagem Histórico-Cultural e durante suas atividades com alunos nos laboratórios de informática em Pirassununga (SP) / By working for many years with the provision of educational software for schools and colleges we had the conviction that technology could be constituted as an important tool in the teaching-learning process. When we began our studies we found that the YAE – Youth and Adult Education was a segment little studied and with low use of educational technologies. We also noted that there were already some studies on the use of technology in Education with focus on theories of teaching-learning, however, we did not find any directed to the Historic-Cultural Theory. We decided that the goal of our research would be to seek assumptions of the Historical-Cultural Theory that could contribute to the use of the Computer in Youths and Adults Education – YAE. To realize the study we developed literature investigation comprehending the history of Brazilian Education, the quality indexes in Education, the functional illiteracy and the literacy, the dual function of the school that, at the same time, emancipates and alienates, the government initiatives for the YAE, the various learning theories and related it to the technologies. We analyzed the issue of the digital illiteracy, of the teacher training and we went deeper in the Historical-Cultural Theory thinking about the environment, about the educational prospects that open up when considering the Zone of Proximal Development and the learning through social interaction. We Introduced the ICT – Information and Communication Technology and related it to the Data Processing in Education in YAE – Youth and Adult Education and presented a real case on the subject. We collected data through interviews, forms, observation and records during the process of teachers education with an emphasis on historical-cultural approach and during their activities with students in the computer labs in Pirassununga (SP). We concluded our work showing that the pedagogical approach

Orientador: José Carlos Miguel / Banca: Mariângela Braga Norte / Banca: Maria Raquel Miotto Morelatti / Resumo: Por trabalharmos há muitos anos com o fornecimento de softwares educativos para escolas e universidades, tínhamos a convicção de que a tecnologia podia se constituir em ferramenta importante para o processo de ensino-aprendizagem. Ao iniciarmos nossos estudos verificamos que a Educação de Jovens e Adultos - EJA era um segmento pouco estudado e com baixa utilização de tecnologias educacionais. Observamos, também, que já existiam alguns estudos sobre o uso das tecnologias na Educação com enfoque em teorias de ensino-aprendizagem, porém, não localizamos nenhum direcionado para a Teoria Histórico-Cultural - THC. Decidimos que o objetivo de nossa pesquisa seria buscar pressupostos da Teoria Histórico-Cultural que pudessem contribuir para o uso da Informática na Educação de Jovens e Adultos - EJA. Para a concretização do estudo desenvolvemos investigação bibliográfica abrangendo a história da Educação Brasileira, os índices de qualidade na Educação, o analfabetismo funcional e o letramento, a dualidade de função da escola que ao mesmo tempo emancipa e aliena, as iniciativas governamentais para a EJA, as diversas teorias da aprendizagem e as relacionamos com as tecnologias. Analisamos a questão do alfabetismo digital, da formação dos professores e nos aprofundamos na Teoria Histórico-Cultural pensando sobre o entorno, sobre as perspectivas educativas que se abrem ao se considerar a Zona de Desenvolvimento Proximal e o aprendizado pela interação social. Apresentamos as Tecnologias da Informação e Comunicação - TIC e relacionamos a Informática na Educação com a EJA e apresentamos um caso real sobre o assunto. Coletamos dados por meio de entrevistas, formulários, observações e registros durante o processo de formação de professores com ênfase na abordagem Histórico-Cultural e durante suas atividades com alunos nos laboratórios de informática em Pirassununga (SP) / Abstract: By working for many years with the provision of educational software for schools and colleges we had the conviction that technology could be constituted as an important tool in the teaching-learning process. When we began our studies we found that the YAE - Youth and Adult Education was a segment little studied and with low use of educational technologies. We also noted that there were already some studies on the use of technology in Education with focus on theories of teaching-learning, however, we did not find any directed to the Historic-Cultural Theory. We decided that the goal of our research would be to seek assumptions of the Historical-Cultural Theory that could contribute to the use of the Computer in Youths and Adults Education - YAE. To realize the study we developed literature investigation comprehending the history of Brazilian Education, the quality indexes in Education, the functional illiteracy and the literacy, the dual function of the school that, at the same time, emancipates and alienates, the government initiatives for the YAE, the various learning theories and related it to the technologies. We analyzed the issue of the digital illiteracy, of the teacher training and we went deeper in the Historical-Cultural Theory thinking about the environment, about the educational prospects that open up when considering the Zone of Proximal Development and the learning through social interaction. We Introduced the ICT - Information and Communication Technology and related it to the Data Processing in Education in YAE - Youth and Adult Education and presented a real case on the subject. We collected data through interviews, forms, observation and records during the process of teachers education with an emphasis on historical-cultural approach and during their activities with students in the computer labs in Pirassununga (SP). We concluded our work showing that the pedagogical approach / Mestre