The master thesis focuses on description of the market of digital advertising agencies that create digital, online and mobile campaigns for their clients. The first part of the thesis addresses the advertising market and its role in the marketing mix. The author gives the summary of the evolution of digital marketing and its tools in the digital and creative procedure of preparing advertising concept. One of the chapters presents changes in media spends towards online and changes of marketing budgets of advertisers. The empirical part describes the Czech digital advertising market, exclusion of digital agencies from the field of classical full service agencies. The empirical part also focuses on global trends in digital agencies and digital marketing and emphasizes how those trends affected the Czech advertising market. The author also gives a description of the workflow in digital agency and covers tools and solutions that are usually used in digital campaign. The empirical part shows examples of business strategy of Nydrle Digital that led the agency to the top of the market. The part is based on internal documents from the company and on interviews with the management of the agency. The author also shows the important case studies that affected the business development of Nydrle Digital.

The theme of this thesis is the use of social networking as a marketing tool. The aim is to describe the possibilities of working with various social networks, the role of an agency as a creator of content of a brand and describe the phases of the preparation of communication. The thesis shows the formation of communication on a specific example of Becherovka Original brand, where in the final part of the text the thesis compares the two periods of creation and aims to provide relevant communication evaluation with recommendations for further communication.

El presente proyecto es una agencia de Marketing Digital para la red social Facebook, dirigida a ofrecer servicios a empresas Mype en Perú, dedicadas principalmente a la comercialización de productos y/o servicios, que tuvieran presupuestos bajos para invertir en un canal digital. La elección de mercado objetivo se obtuvo mediante una investigación de las necesidades de los actuales empresarios del país. Las empresas, en su mayoría, están bajo el régimen Mype, y se vio reflejado en las entrevistas, ya que el 100% de estos pertenecían a este régimen. Además, se rescataron datos importantes, como el reconocimiento de la importancia del Marketing Digital para los empresarios. Hablaron también sobre la necesidad de contar con servicios de diseñadores gráficos y community managers que trabajaran con una estrategia que brindara resultados, por último, esperaban no tener que gastar presupuestos excesivos, ya que esto significaría realizar fuertes sumas de dinero que no disponían. Se encontró una problemática de no encontrar profesionales encargados de implementar una estrategia digital a un precio accesible. Para la implementación de este proyecto se realizó un análisis del entorno, empezando por estudios del sector: la competencia, los consumidores, los proveedores del servicio y más factores externos que impactaban directa e indirectamente en las empresas de esta industria. Asimismo, para completar la investigación y viabilidad del negocio, se realizaron planes y presupuestos. Entre estos planes se encuentra el Plan de Operaciones, el Plan de Marketing, el Plan de Responsabilidad Social Empresarial, el Plan Estratégico y, por último, el Plan Financiero. Digital Boost ha demostrado su viabilidad mediante cifras, el primer año se obtendrá una utilidad neta de 8,345.46 soles, el segundo año será de 6,353.70 soles y 83,248.21 soles para el tercer año. / This project is a Digital Marketing agency focused on Facebook, aimed to offer services to Mype companies in Peru, mainly dedicated to the commercialization of products and services, companies that can afford low budgets to invest in a digital channel. The choice of the target market was made through an investigation of the needs of current businessmen in the country. The companies, for the most part, are under the Mype regime, and it was reflected in the interviews, since 100% of these belonged to this regime. In addition, important data was rescued, such as the recognition of the importance of Digital Marketing for entrepreneurs. They also talked about the need of having graphic designer services and community managers that would work with a strategy that provides real results, finally, they hoped they would not have to spend excessive budgets, since this means carrying out large sums of money that they cannot afford. There was a problem of not finding professionals responsible for implementing a digital strategy at an affordable price in the market. For the implementation of this project, an analysis of the environment was carried out, starting with studies of the sector: competition, consumers, service providers and more external factors that directly and indirectly impact on companies in this industry. Also, to complete the investigation and viability of the business, plans and budgets were made. These plans included the Operations Plan, the Marketing Plan, the Corporate Social Responsibility Plan, the Strategic Plan and, finally, the Financial Plan. Digital Boost has detected its viability through numbers, the first year the project earns a net profit of 8,345.46 soles, the second year will be 6,353.70 soles and 83,248.21 soles for the third year. / Trabajo de investigación

Debido a la coyuntura actual y la necesidad de apoyo en las actividades diarias en el hogar, junto con las de trabajo y estudio, los hogares se ven en la búsqueda de personas que los apoyen con sus tareas domésticas. Por ello, Willasun al identificar esta necesidad propone una plataforma digital para la contratación de proveedores (personas que brindan servicios para el hogar). El servicio de Willasun tiene como principal misión brindar confianza, mediante el uso de filtros rigurosos para la selección de proveedores apropiados en las tareas que les sean asignadas. Para ello, se implementará los servicios mediante una plataforma web tanto para clientes (que buscan el servicio) y proveedores. Asimismo, se proyecta que los clientes llegaran mediante la recomendación directa obtenida a través de una red de contactos entre amigos y familiares, la cual se complementará a través de una campaña de publicidad mediante el canal de redes sociales como Facebook, Instagram y WhatsApp. Willasun se caracteriza por usar la innovación y tecnología en el desarrollo de sus actividades desde la búsqueda del servicio hasta la contratación del mismo para el cliente, y para el proveedor desde la postulación de empleo hasta ser vinculado con el cliente final, todo esto 100% digital sin ser necesario el contacto físico para la contratación del servicio ya que se tiene programado las entrevistas, envío de resultados de exámenes médicos, antecedentes penales, firma de contrato, entre otros de manera virtual. / Due to the current situation and the need for support in daily activities at home, along with work and study, households are looking for people to support them with their household chores. Therefore, when identifying this need, Willasun proposes a digital platform for contracting providers (people who provide services for the home). The main mission of the Willasun service is to provide trust, using rigorous filters for the selection of appropriate providers for the tasks assigned to them. To do this, the services will be implemented through a web platform for both clients (who seek the service) and providers. Likewise, it is projected that clients arrive through the direct recommendation obtained through a network of contacts between friends and family, which will be complemented through an advertising campaign through the social media channel such as Facebook, Instagram and WhatsApp. Willasun is characterized by using innovation and technology in the development of its activities from the search for the service to the hiring of the same for the client, and for the provider from the job application to being linked to the final client, all this 100% digital without the need for physical contact to contract the service, since interviews are scheduled, sending results of medical exams, criminal records, signing of the contract, among others, virtually. / Trabajo de investigación