En la actualidad hablar del autoservicio y la forma automatizada de realizar las compras en algunos puntos a través de máquinas dispensadoras es algo que está revolucionando al mundo. El giro principal es realizar una venta sin necesidad de contratar personal que se encargue de realizar la gestión de cobranza ni entregar el producto a consumir en un autoservicio. De forma periódica, un personal se encarga de la reposición de los productos y de recoger el dinero en forma de monedas o, menos habitualmente, billetes. Por los motivos expuestos, nuestro trabajo propone un modelo de negocio que está basado en brindar soluciones prácticas a mujeres social y laboralmente activas, innovando en presentarles un servicio como MAQ LADYS, con el cual ellas puedan utilizar las máquinas dispensadoras con productos de principal necesidad en su día a día, que las saquen de algún apuro, o que les sirva para probar algún producto de reciente lanzamiento, como son los productos de maquillaje. Una de las principales ventajas de las MAQ LADYS es el fácil uso y la disponibilidad de horarios más amplios en comparación a la venta tradicional, además de tener una amplia cobertura en todo lima metropolitana y también el aporte de la tecnología para poder brindar información de los productos y socios estratégicos a través de un código QR que facilitará, el uso de la misma. / Nowadays, talking about self-service and the automated way of shopping at some points through dispensing machines is something that is revolutionizing the world. The main purpose is to make a sale without hiring personnel who are responsible for carrying out collection management or deliver the product to be consumed in a self-service. Periodically, a staff is responsible for replacing the products and collecting the money in the form of coins or, less commonly, bills. For above reasons, our work proposes a business model that is based on providing practical solutions to socially and occupationally active women, innovating in presenting them with a service like MAQ LADYS, which they can use the dispensing machines with products of main need in their day to day, to take them out of a hurry, or to use them to try a product recently launched, such as makeup products. One of the main advantages of the MAQ LADYS is the easy use and availability of longer hours compared to traditional sales, as well as having a wide coverage in all metropolitan Lima and also the contribution of technology to provide information of the products and strategic partners through a QR code that will facilitate the use of it. / Trabajo de investigación

El presente plan de negocios “S.O.S. Vending Machine” nace de una perspectiva innovadora en el rubro de distribución de productos, a través de una máquina expendedora, que responden a una necesidad particular como es el caso de productos de tocador, botica y de cuidado personal, la cual fue identificada por la necesidad que atravesamos todos en algún momento de nuestras vidas cuando salimos de viaje, de paseo o nos alejamos de nuestros hogares por temporadas cortas. En los últimos años las ventas a través de máquinas expendedoras de productos tradicionales como gaseosas, golosinas y cafés dentro de empresas e instituciones ha crecido con el objetivo de dar un servicio adicional a sus clientes, también se aprecia que se ha incursionado en expender diferentes productos como jugos naturales, comida sana, útiles de oficina entre otros. Bajo el mismo principio también nace la idea de “S.O.S. Vending Machine” Es por ello que “S.O.S. Vending Machine” se ubicará dentro de terminales terrestres y tendrá productos como bloqueadores, repelentes, desodorantes, shampoo, reacondicionador, peines, algodón, hiduroid entre otros. Tanto los dueños de las terminales terrestres como también los pasajeros y acompañantes se beneficiarán de este servicio que lo tendrán a la mano en los horarios de atención de dichas empresas. Estamos seguros de que “S.O.S. Vending Machine” tendrá una exitosa acogida y superará las expectativas de los clientes finales, así como de los aliados, las empresas transportadoras. / This business plan “S.O.S. Vending Machine” is born from having an innovative perspective in the field of product distribution, through a vending machine, which respond to a particular need such as toiletries, pharmacy and care products, which was identified by the need we all go through at some times in our lives when we travel, walk or leave our homes for short periods. In recent years, sales through vending machines of traditional products such as soft drinks, sweets and coffees in companies and institutions have grown with the aim of providing additional service to their customers, it is also appreciated that they have ventured into selling different products as natural juices, healthy food, office supplies and others. The idea of ​​ “S.O.S. Vending Machine” is also born under the same principle. That is why “S.O.S. Vending Machine” will be located inside of the land terminals and will have products such as blockers, repellents, deodorants, shampoo, reconditioner, combs, cotton, hyduroid among others. Both the owners of the land terminals as well as the passengers and companions will benefit from this service that will have it at hand in the opening hours of these companies. We are sure that “S.O.S. Vending Machine” will have a successful reception and will exceed the expectations of our final customers, as we as our allies, the transport companies. / Trabajo de investigación

The number of deaths due to medical errors in hospitals ranges from 44,000 to 98,000 yearly. More than 7,000 of these deaths have taken place due to medication errors. This project evaluated the implementation of an automated medication dispensing cabinet or PYXIS machine in a 25-bed upper Midwestern critical access hospital. Lewin's stage theory of organizational change and Roger's diffusion of innovations theory supported the project. Nursing staff members were asked to complete an anonymous, qualitative survey approximately 1 month after the implementation of the PYXIS and again 1 year later. Questions were focused on the device and its use in preventing medication errors in the hospital. In addition to the surveys that were completed, interviews were conducted with the pharmacist, the pharmacy techs, and the director of nursing 1 year after implementation to ascertain perceptions of the change from paper-based medication administration to use of the automated medication dispensing cabinet. Medication errors before, during, and after the PYXIS implementation were analyzed. The small sample and the small number of medication errors allowed simple counts and qualitative analysis of the data. The staff members were generally satisfied with the change, although they acknowledged workflow disruption and increased medication errors. The increase in medication errors may be due in part to better documentation of errors during the transition and after implementation. Social change in practice was supported through the patient safety mechanisms and ongoing process changes that were put in place to support the new technology. This project provides direction to other critical access hospitals regarding planning considerations and best practices in implementing a PYXIS machine.