Magíster en Gestión y Dirección de Empresas / El presente trabajo de tesis tiene por objetivo principal desarrollar una estrategia para el proceso de recepción para las empresas de retail, que permita mejorar su rendimiento general. Para realizar esto, se estudió el proceso de recepción de una empresa de retail y el proceso de despacho de los proveedores. Actualmente las grandes empresas de retail incluyen en sus presupuestos la ampliación de los metros cuadrados de sus centros de distribución para la creación de más puertas de entrada, con la idea de poder aumentar la cantidad de proveedores a recepcionar y la adquisición de softwares que permitan administrar y gestionar sus bodegas, esto va de la mano con el aumento de la demanda y consumo que se está produciendo en el país, con crecimientos estimados de un 6% de PIB (2011). En cambio los proveedores de estas grandes empresas de retail no están realizando el mismo tipo de estrategias. El supuesto es que las empresas de retail deben poner énfasis en el desarrollo de proveedores y ayudarlos a que ellos se desarrollen e incentivarlos al uso de tecnologías, esto será mucho más beneficioso que continuar aumentado sus presupuestos para adquirir más metros cuadrados y más sistemas de información. Existen programas de gobierno (Desarrollo de Proveedores de CORFO) que financia en hasta un 50% los proyectos que se desarrollen en conjunto entre grandes empresas y sus proveedores. Con la información del levantamiento del proceso de recepción y auditoria de los centros de distribución, asociado a todas las problemáticas que existen en estos procesos y la información obtenida por parte de los proveedores, se generó un set de propuestas tanto para el proceso de recibo como en el manual de proveedores para que los flujos tengan mayor fluidez, para que no afecten los posteriores procesos que se realizan en el centro de distribución. Se busca la estandarización y automatización de procesos y procedimientos para lograr maximizar beneficios, no se dejan de lado los incentivos y/o multas a los proveedores para que exista alineamiento. Se propone que las empresas de retail deben incentivar a realizar actividades que agreguen valor a su cadena logística, los procesos que agregan valor son los procesos de salida de las bodegas, por tanto, si las empresas incentivan a sus proveedores al uso de tecnologías estos mejorarán sus procesos de salida, entregando productos sin diferencias en las cantidades informadas v/s las enviadas, esto permitirá eliminar procesos internos de los centros de distribución como la auditoria, logrando fluidez en sus flujos y significativos ahorros. En este mismo escenario, si los proveedores junto con las empresas de retail adquieren tecnologías, como RFIDs y los portales para que traspasen los tags, se evitarían escaneos tanto al recibo como al despacho de los centros de distribución y se tendría el control de la información desde que los productos salen desde las bodegas de los proveedores hasta que llegan a las tiendas para su posterior venta, realizando un seguimiento en toda la cadena de sus productos.

Estágio realizado na Wipro Retail e orientado pelo Eng.ª Cláudia Bartolo Araújo / Tese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 2009

No description available.

The perspective that asymmetrical power relationship on vertical channel would lead to dominating partner exploitation with the use of coercive power is examined within the context of horizontal channel exchange relationship between department stores and tenant retailers. A power structure-action-outcome framework is offered to study casual links between dependence (structural aspects of power), use of coercive and noncoercive power (action), and three aspects of outcome - economic and social satisfaction, commitment and strategic performance. Data was collected through personal interview with 302 small, medium size retail tenants of department stores in PR China. Analysis of findings provided support to the model and the hypotheses. Results confirmed that dependence and use of power were only weakly related. The findings demonstrate the contextual influence of Chinese collectivistic culture on coercive power which involves the use of punishment or penalty. To further explore the relationship between dependence and power, investigation was carried out to examine if dependence moderates the effect of coercive power on economic satisfaction, with a positive result. On the other hand, use of non-coercive power showed positive results for economic and social satisfaction, which are positively related to commitment and strategic performance. It can be concluded that use of non-coercive power is strongly recommended for store-tenant relationship in the retail sector of China. Once again, the importance of channel context must not be ignored in the study of distribution channel issues. / This research project contributes to the channel literature by adding to the contemporary state of knowledge on the use of power in horizontal channel relationships with power asymmetry, and constructs were brought together that have not been empirically investigated within a single study. It is unique in that the model was tested in non-American setting, namely PR China.

Since the mid 1980s, the Australian VET system has experienced significant reforms in terms of policies and regulatory frameworks, resulting in a system characterised by demand-side requirements that seek to cater to the needs of industry and employers. These reforms were instigated by a perceived change in Australia’s international competitiveness and an overall lack of flexibility that hindered productivity and technological advancements. This thesis draws upon research into the changes in VET policy and the implications for management strategy within the retail industry. It discusses the key elements of the contemporary VET system and outlines the nature and introduction of the National Training Package in Retail. Evidence from case study research into three large Australian retail organisations is presented as a means of contrasting employer experiences in the implementation of retail traineeships. The case studies highlight the different ways the same structural system can be adapted and utilised across different organisations with various degrees of success. In analysing the changes in VET policy and the implications for management strategy in the retail industry it is evident that the outcomes of implementing traineeships will be reliant on the strategic choices made by the employers. / Master of Commerce (Hons)

Thesis (Ph. D.)--University of Texas at Austin, 2007. / Vita. Includes bibliographical references.

<p>Background</p><p>Internationalization is a rapidly increasing trend of firms and markets in today’s business</p><p>environment where fashion companies have evolved to be one of the most successful and</p><p>dynamic international retailers. Though a majority of SMEs in the retail fashion industry have</p><p>the potential to become international, many never do due to a number of barriers. When</p><p>making decisions regarding international strategies, it is important for companies to analyze</p><p>and understand the foreign market to determine if there is an opportunity for success on the</p><p>market. However, many SMEs fail to do a thorough market analysis prior to</p><p>internationalizing and never reach their full potential on the market.</p><p>Purpose</p><p>The purpose of this thesis is, through a market analysis, to determine if Sweden is a suitable</p><p>market for a Canadian SME in the men’s retail fashion industry.</p><p>Method</p><p>A qualitative study was carried out to help determine the purpose of the paper where data was</p><p>collected through a single case study of the company Phresh Image. Primary research was</p><p>conducted through interviews with the CEO of Phresh Image as well as focus group meetings</p><p>to collect data regarding the company and the potential customers. The interviews were</p><p>structured after the theoretical framework and included participants described by Phresh’s</p><p>target group. Secondary data was collected regarding Sweden and the Swedish retail industry</p><p>and used to compare the domestic market to the foreign market.</p><p>Conclusion</p><p>By answering the research questions, the thesis found that Sweden is a suitable market for a</p><p>Canadian SME in the men’s retail fashion industry. Branding, quality design were among the</p><p>most influential characteristics for Swedish consumers and retail companies in the fashion</p><p>industry must take these into consideration when internationalizing to Sweden. Canada’s and</p><p>Sweden’s economic, political and cultural environments proved to be rather similar though</p><p>some adaptation of a company’s marketing mix may be required. In addition, exporting was</p><p>shown to be the most suitable way for retails to enter into Sweden providing limited barriers</p><p>and low risk.</p>

Thesis (Ph. D.)--Ohio State University, 2006. / Title from first page of PDF file. Includes bibliographical references (p. 162-173).

Thesis (Ph. D.)--Ohio State University, 2006. / Title from first page of PDF file. Includes bibliographical references (p. 183-188).

Background Internationalization is a rapidly increasing trend of firms and markets in today’s business environment where fashion companies have evolved to be one of the most successful and dynamic international retailers. Though a majority of SMEs in the retail fashion industry have the potential to become international, many never do due to a number of barriers. When making decisions regarding international strategies, it is important for companies to analyze and understand the foreign market to determine if there is an opportunity for success on the market. However, many SMEs fail to do a thorough market analysis prior to internationalizing and never reach their full potential on the market. Purpose The purpose of this thesis is, through a market analysis, to determine if Sweden is a suitable market for a Canadian SME in the men’s retail fashion industry. Method A qualitative study was carried out to help determine the purpose of the paper where data was collected through a single case study of the company Phresh Image. Primary research was conducted through interviews with the CEO of Phresh Image as well as focus group meetings to collect data regarding the company and the potential customers. The interviews were structured after the theoretical framework and included participants described by Phresh’s target group. Secondary data was collected regarding Sweden and the Swedish retail industry and used to compare the domestic market to the foreign market. Conclusion By answering the research questions, the thesis found that Sweden is a suitable market for a Canadian SME in the men’s retail fashion industry. Branding, quality design were among the most influential characteristics for Swedish consumers and retail companies in the fashion industry must take these into consideration when internationalizing to Sweden. Canada’s and Sweden’s economic, political and cultural environments proved to be rather similar though some adaptation of a company’s marketing mix may be required. In addition, exporting was shown to be the most suitable way for retails to enter into Sweden providing limited barriers and low risk.