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Job and career satisfaction of management dietitiansSauer, Kevin L. January 1900 (has links)
Doctor of Philosophy / Department of Hospitality Management and Dietetics / Deborah D. Canter / Despite the enormous amount of research about job satisfaction and intent to leave, few studies have focused on Registered Dietitians (RDs) with management responsibilities. Even less is known about the level of career satisfaction or intent to leave the dietetics profession.
This study examined job and career satisfaction among members of four dietetic practice groups (DPGs). An online questionnaire included 36 items of the Job Satisfaction Survey (JSS), career satisfaction and intent to leave measures. Data were analyzed from 966 dietitians in management and clinical practice using traditional statistical procedures.
Management dietitians had significantly higher composite scores for six out of nine facets of job satisfaction than dietitians in non-managerial positions. Overall satisfaction scores for management dietitians (M = 153.75 ± 26.68) were also significantly higher compared to non-management dietitians (M = 140.79 ± 30.26, t = 4.368, p < 0.001). Overall satisfaction scores also differed significantly across seven groups of management dietitians, F (6, 844) = 4.41, p < 0.001. The majority of dietitians in this study did not intend to seek other jobs or leave their current jobs.
Overall, management dietitians were satisfied with their careers (19.82 ± 3.73). In contrast, non-management dietitians were closer to neutral and significantly less satisfied with their careers (16.44 ± 5.06, t = 6.907, p < 0.001). Career satisfaction scores also differed significantly across seven job titles of managers, F (6, 839) = 5.69, p < 0.001. Intent to leave the profession was not observed for the majority of dietitians in this study. Additional results, implications for the dietetics profession and recommendations for future research are discussed.
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SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUSMolefe, M., Van Deventer, M. January 2014 (has links)
Published Article / Many large organisations tend to focus on their external communication in order
to project a positive image to potential clients. However the role of internal
communication with employees has often been overlooked, although it remains
one of the most important areas of organisational communication. This article
focuses on specific findings of the Master's dissertation, Supervisory
Communication and its Effect on Employee Satisfaction at the Central University
of Technology, Welkom Campus. The research results that employees' views
about their own organisation impact on how external clients view that particular
organisation. The research found that in order for employees to become
advocates of their own organisation, supervisors of different operational units
should develop and manage their internal communication activities in a way that
motivates and stimulates employee enthusiasm for meeting organisational
goals. Once employees are satisfied with the state of supervisory
communication in their respective units, they should be able to identify with their
organisation and endeavour to attain organisational goals.
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Employee Satisfaction and Performance: A Study of the RC Hotel Company Kitchen EnvironmentSims, Melissa Bradberry 17 December 2004 (has links)
Employee satisfaction and performance are a major determinant of the corporate culture of a property. Discussion of whether or not this statement is true within the kitchens of The Ritz Carlton Hotel in New Orleans is the basis for this study. By using the corporate mandated tools (the annual employee satisfaction survey and the employee performance appraisals) the determination of this question was confirmed. However, there were some great concerns about the validity of the two tools. The tools showed a definite relationship between the employee satisfaction survey and the performance appraisal, as well as a negative employee perception of the communication from managers on certain topics.
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Calidad de servicio y satisfacción del cliente en la Financiera Qapaq S.A; Agencia Huancayo - 2017Cipriano Cerrón, Jackeline Victoria 05 July 2019 (has links)
La presente investigación realizada tiene como objetivo general determinar la relación que existe entre la calidad de servicio y la satisfacción del cliente de la Financiera Qapaq S.A – Huancayo, 2017.
La investigación se basa en el método científico, por su finalidad es pura, con un diseño no experimental - transaccional, de naturaleza cualitativa y nivel descriptivo correlacional, con una técnica de investigación que se restringe a la utilización de la encuesta, de un cuestionario basado en el método SERVQUAL, a una muestra que está conformada por 384 clientes de la Financiera Qapaq S.A – Agencia Huancayo.
Para la obtención de resultados se aplicó un cuestionario con escala de Likert el cual está compuesto por 16 preguntas, estas fueron elaboradas de acuerdo con las variables en estudio. De estas, se concluyó que tanto a calidad de servicio y la satisfacción del cliente tienen una correlación directa.
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Job Satisfaction, Life Satisfaction and the Unemployed SpouseAnchustigui, Julie 01 January 2016 (has links)
The recent economic recession has led to a large number of dual-income families losing their second income or having a smaller overall household income as a result of hourly wage cuts. Previous research has examined how job satisfaction can spill over into home life satisfaction; however, literature on how life satisfaction can affect job satisfaction is scarce. Based on theories of job satisfaction, personality, conservation of resources, and affective spillover, this study examined whether job satisfaction of the working partner was affected when the other became unemployed. Measures of job satisfaction, life satisfaction, personality, spousal status, and some demographic data were collected from 99 participants, recruited via various social media sites, who were a dual earning couple and had a significant other who had lost their job in the prior six months. Analysis of covariance was used to compare job and life satisfaction of single- versus dual-earner families, with these covariates: age, education level, income, and the personality traits of neuroticism and conscientiousness. A multivariate analysis of covariance found that the covariates did not account for any significant variance in the analyses, and there were no significant differences between single- and dual-earner family status for either life or job satisfaction. While no empirical support was found for the hypotheses, supplemental analyses revealed that having a partner who worked part-time was preferable to having one who worked full-time, suggesting that part-time work allows for more family/spouse involvement. The social change implications for individuals and organizations include the exploration of how significant life events can impact job satisfaction. Continued research in this area could assist in increasing overall job satisfaction and performance.
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Examining factors affecting customer satisfaction : A case-study of a Swedish firmKhan, Rizwan, Narawane, Ganesh January 2011 (has links)
Customer satisfaction, are not just two words simply to be used in any businesscontext. Actually, these are the words that encapsulate the theme of what sort ofbusiness practices are being done by the companies in terms of making theircustomers satisfied or delight. Customer satisfaction plays a pivotal role intoday’s business scenario and there are some basic factors which may impact oncustomer satisfaction either positively or negatively. For instance; responsiveness,efficiency & performance, service quality, price and technology etc may havestrong influence on company’s products (goods or services). Few researchersdiscussed only some factors regarding services which impact on customersatisfaction and none of them discussed particularly some basic, common andmajor factors regarding services/e-services for companies which are small, newand growing enterprises. Therefore, authors made an attempt to highlight somebasic factors and examined how they effect on customer satisfaction. Our findingsshowed that the factors such as responsiveness, professionalism, complaintmanagement system, customer care, technology, efficiency & performance, price,service quality and experience are examined with negative impact on customersatisfaction as almost half of company’s customers were observed dissatisfied.One factor that is found with positive impact on customer satisfaction iscompany’s attitude towards its customers. It is quite notice worthy for a companyto take serious considerations to remove the negative impact of above mentionedfactors in terms of making customers satisfied. Therefore, in the last chapter ofthis study we put some recommendations which might help for a company in thisregard. Furthermore, future suggested research areas are also discussed forcreating further research grounds.
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A study of job satisfaction in the Hong Kong immigration service /Dee Funk, Wai-sum, Peggy. January 1982 (has links)
Thesis (M. Soc. Sc.)--University of Hong Kong, 1982.
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Review on relationship between management measures and satisfaction of doctors and nursesWat, Ka-lung, 屈家龍 January 2013 (has links)
Introduction: Shortage of doctors and nurses is a global problem. How to retain them in the public sector is one of the most important issues that needs to tackle at the administrative level. There are numerous number of studies focusing on the factors that medical staff considered to be significant in enhancing their job satisfaction so as to make them stay in their existing job. However, there are relatively fewer studies on the intervention that are effective to increase the job satisfaction. In this project, literatures are reviewed on the effectiveness of different management measures in enhancing job satisfaction of the medical staff.
Method: Literature search on the effect of different management measures on job satisfaction of medical staff. The review will also cover the combination of various measures in order to maximize their effects in enhancement of job satisfaction.
Results: It is suggested that by improving the working environment, which includes unit re-organization, workload re-allocation and new technology adoption, is the most common and effective way to improve job satisfaction among medical staff. Indirectly, by allowing more autonomy and provision of training as well as learning opportunities to the staff can lead to an increase in self-esteem and respect from patients and colleagues. These will in turn improve job satisfaction. However, due to the use of different evaluation methodologies by different investigators, direct comparison of the management measurements is difficult.
Conclusion: The management measures like improving the working environment, allowing more autonomy and providing trainings are found to be effective in enhancing job satisfaction of medical staff. Using standardized evaluation tools will allow a more valid comparison between different interventions. / published_or_final_version / Public Health / Master / Master of Public Health
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A study of job satisfaction in the Hong Kong immigration serviceDee Funk, Wai-sum, Peggy., 洪慧心. January 1982 (has links)
published_or_final_version / Public Administration / Master / Master of Social Sciences
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Life satisfaction of patients receiving Continuous Ambulatory Peritoneal DialysisKlein, Julie Ellen January 1981 (has links)
No description available.
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