Yes / Information systems (IS) facilitate organisations to increase responsiveness and reduce the costs of their supply chain. This paper seeks to make a contribution through exploring and visualising knowledge mapping from the perspective of IS investment evaluation. The evaluation of IS is regarded as a challenging and complex process, which becomes even more difficult with the increased complexity of IS. The intricacy of IS evaluation, however, is due to numerous interrelated factors (e.g. costs, benefits and risks) that have human or organisational dimensions. With this in mind, there appears to be an increasing need to assess investment decision-making processes, to better understand the often far-reaching implications associated with technology adoption and interrelated knowledge components (KC). Through the identification and extrapolation of key learning issues from the literature and empirical findings, organisations can better improve their business processes and thereby their effectiveness and efficiency, while preventing others from making costly oversights that may not necessarily be only financial. In seeking to enlighten the often obscure evaluation of IS investments, this paper attempts to inductively emphasise the dissemination of knowledge and learning through the application of a fuzzy Expert System (ES) based knowledge mapping technique (i.e. Fuzzy Cognitive Map [FCM]). The rationale for exploring knowledge and IS investment evaluation is that a knowledge map will materialise for others to exploit during their specific technology evaluation. This is realised through conceptualising the explicit and tacit investment drivers. Among the several findings drawn from this research, the key resulting knowledge mapping through FCM demonstrated the complex, multifaceted and emergent behaviour of causal relationships within the knowledge area. The principal relationships and knowledge within IS investment evaluation are illustrated as being determined by a blend of managerial and user perspectives.

Yes / As far back as the industrial revolution, significant development in technical innovation has succeeded in transforming numerous manual tasks and processes that had been in existence for decades where humans had reached the limits of physical capacity. Artificial Intelligence (AI) offers this same transformative potential for the augmentation and potential replacement of human tasks and activities within a wide range of industrial, intellectual and social applications. The pace of change for this new AI technological age is staggering, with new breakthroughs in algorithmic machine learning and autonomous decision-making, engendering new opportunities for continued innovation. The impact of AI could be significant, with industries ranging from: finance, healthcare, manufacturing, retail, supply chain, logistics and utilities, all potentially disrupted by the onset of AI technologies. The study brings together the collective insight from a number of leading expert contributors to highlight the significant opportunities, realistic assessment of impact, challenges and potential research agenda posed by the rapid emergence of AI within a number of domains: business and management, government, public sector, and science and technology. This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.

Yes / Designing and implementing Performance Measurement System (PMS) is an integral part of management control systems. This paper presents an original and novel approach to designing and benchmarking of PMSs for a manufacturing environment through a hybrid framework which overcomes the shortcomings of earlier models. A detailed review was taken of previous models and their limitations were identified. The present hybrid PMS model seeks to improve the earlier research models by the following novel approach: implementation of a Knowledge Based (KB) expert system, Gauging Absences of Pre-requisite (GAP) analysis and Analytic Hierarchy Process (AHP) methodology in an integrated KBPMS. The paper has shown that the present hybrid (KB-AHP-GAP) approach to developing a KBPMS model is a realistic methodology. The combination of the KB-AHP-GAP approach allows detailed benchmarking of the PMS existing within a manufacturing organisation. Furthermore, this approach can assist in identifying and prioritising the key decisions that need to be actioned to overcome the existing PMS shortcomings.

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The research for this dissertation is focused on the selection of machining parameters for a job shop using expert systems and algorithms. The machining processes are analyzed in detail and rule based expert systems are developed for the analysis of process plans based on operation and work-material compatibility, the selection of machines, cutting tools, cutting fluids, and tool angles. Data base design is examined for this problem. Algorithms are developed to evaluate the selection of machines and cutting tools based on cost considerations. An algorithm for optimizing cutting conditions in turning operations has been developed. Data framework and evaluation procedures are developed for other machining operations involving different types of machines and tools. / Ph. D.

Computers have become indispensable in all walks of life, causing people to rely increasingly on their accurate performance. Defective computer programs, the incorrect use of computer programs and the non-use of computer programs can cause serious damage. Expert systems are an application of artificial intelligence techniques whereby the human reasoning process is simulated in a computer system, enabling the system to act as a human expert when executing a task. Expert systems are used by professional users as an aid in reaching a decision and by nonprofessional users to solve a problem or to decide upon a specific course of action. As such they can be compared to a consumer product through which professional services are sold. The various parties that may possibly be held liable in the event of damage suffered by the use of expert systems are identified as consisting of two main groups, namely the producers and the users. Because of the frequent exemption of liability for any consequential loss in standard form computer contracts, the injured user may often have only a delictual action at her disposal. The faultbased delictual actions in SA law give inadequate protection to unsuspecting software users who incur ·personal and property damage through the use of defective expert systems since it is almost impossible for an unsophisticated injured party to prove the negligence of the software developer during the technical production process. For this reason it is recommended that software liability be grounded on strict liability in analogy to the European Directive on Liability for Defective Products. It is also pointed out that software standards and quality assurance procedures have a major role to play in the determination of the elements of wrongfulness and negligence in software liability and that the software industry should be accorded professional status to ensure a safe standard of computer programming. / Private Law / LL.D.

This dissertation describes a research study conducted to determine the benefits and use of ontology technologies to support a simulation environment that evaluates countermeasures employed to protect military aircraft. Within the military, aircraft represent a significant investment and these valuable assets need to be protected against various threats, such as man-portable air-defence systems. To counter attacks from these threats, countermeasures are deployed, developed and evaluated by utilising modelling and simulation techniques. The system described in this research simulates real world scenarios of aircraft, missiles and countermeasures in order to assist in the evaluation of infra-red countermeasures against missiles in specified scenarios. Traditional ontology has its origin in philosophy, describing what exists and how objects relate to each other. The use of formal ontologies in Computer Science have brought new possibilities for modelling and representation of information and knowledge in several domains. These advantages also apply to military information systems where ontologies support the complex nature of military information. After considering ontologies and their advantages against the requirements for enhancements of the simulation system, an ontology was constructed by following a formal development methodology. Design research, combined with the adaptive methodology of development, was conducted in a unique way, therefore contributing to establish design research as a formal research methodology. The ontology was constructed to capture the knowledge of the simulation system environment and the use of it supports the functions of the simulation system in the domain. The research study contributes to better communication among people involved in the simulation studies, accomplished by a shared vocabulary and a knowledge base for the domain. These contributions affirmed that ontologies can be successfully use to support military simulation systems / Computing / M. Tech. (Information Technology)

The main contributions of this thesis revolve around development of an integrated conversational recommendation system, combining data and information models with community network and interactions to leverage multi-modal information access. We have developed a real time conversational information access community agent that leverages community knowledge by pushing relevant recommendations to users of the community. The recommendations are delivered in the form of web resources, past conversation and people to connect to. The information agent (cobot, for community/ collaborative bot) monitors the community conversations, and is 'aware' of users' preferences by implicitly capturing their short term and long term knowledge models from conversations. The agent leverages from health and medical domain knowledge to extract concepts, associations and relationships between concepts; formulates queries for semantic search and provides socio-semantic recommendations in the conversation after applying various relevance filters to the candidate results. The agent also takes into account users' verbal intentions in conversations while making recommendation decision. One of the goals of this thesis is to develop an innovative approach to delivering relevant information using a combination of social networking, information aggregation, semantic search and recommendation techniques. The idea is to facilitate timely and relevant social information access by mixing past community specific conversational knowledge and web information access to recommend and connect users with relevant information. Language and interaction creates usable memories, useful for making decisions about what actions to take and what information to retain. Cobot leverages these interactions to maintain users' episodic and long term semantic models. The agent analyzes these memory structures to match and recommend users in conversations by matching with the contextual information need. The social feedback on the recommendations is registered in the system for the algorithms to promote community preferred, contextually relevant resources. The nodes of the semantic memory are frequent concepts extracted from user's interactions. The concepts are connected with associations that develop when concepts co-occur frequently. Over a period of time when the user participates in more interactions, new concepts are added to the semantic memory. Different conversational facets are matched with episodic memories and a spreading activation search on the semantic net is performed for generating the top candidate user recommendations for the conversation. The tying themes in this thesis revolve around informational and social aspects of a unified information access architecture that integrates semantic extraction and indexing with user modeling and recommendations.