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Consumers’ preferences towards eco-labeled products and purchase intention : The moderating effect of national cultureChecheleva, Kristina, Kucheryavenko, Tatiana January 2017 (has links)
Eco-labeling is an important matter in the modern world, because of its relationship to the significant issues of the society, i.e. environmental and health care. More and more people pay great attention to the ‘green’ aspect of their lives. Many researchers, in their turn, unveil the topic devoted to the eco-labeling strategies in their academic papers. However, there is a certain knowledge gap in the existing literature, which allowed the researchers of this paper to focus the study on consumers' preferences towards eco-labeled products and purchase intention in the context of cultural diversity. Cultural aspect might have the crucial effect and predetermine consumers’ behavior to some extent. Thus, for companies’ management it is highly important to be aware of cultural context of the country they are already operating in or only going to internationalize into. Prior to empirical data collection a literature review on eco-labeling, cultural diversity, and purchase intention were conducted, followed by the integration of gained information into the theoretical model. The theoretical model, developed by the authors, presents the research of the perceived association between consumers’ preferences, as presented by own health care and environmental care, and purchase intention under the impact of the moderating effect of national culture. In order to test the hypotheses formulated on the literature and model bases, primary data from respondents from three different countries (namely, the USA, Sweden, and Russia) and secondary data from existing literature were collected, the integration of which allowed getting some relevant conclusions and results. After the data collection and all the statistical process analyzing it, the researchers concluded that culture has an impact on the association of consumers' preferences and purchase intention of eco-labeled products, but this moderating effect varies in terms of the context of consumers' preferences and different cultural dimensions.
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Produktbeskrivningar och betalningsvilja : En kvantitativ studie om hur sensoriska och miljömärkta produktbeskrivningar påverkar konsumentens betalningsviljaHögberg, Agnes, Svensk, Rebecka January 2021 (has links)
Syfte: Produktbeskrivningar kan kommunicera de fördelaktiga egenskaper som en vara medför, vilket kan få produkten att skilja sig från mängden. Under de senaste decennierna har det skapats ett ökat intresse för både sensoriska och miljömärkta produktbeskrivningar och för företag blir det allt viktigare att lyckas identifiera vilka faktorer som påverkar betalningsviljan hos konsumenter. Syftet med denna studie är därför att undersöka hur sensoriska och miljömärkta produktbeskrivningar påverkar konsumentens betalningsvilja. Metod: Metoden har en deduktiv ansats och vår empiriska insamling har skett utifrån en kvantitativ metod i form av en enkätundersökning. Populationen avser individer mellan 15–75 år som antingen dricker kaffe regelbundet eller som någon gång har inhandlat bryggkaffe i en livsmedelsbutik. Resultaten har bearbetats i SPSS där dem har analyserats utifrån deskriptiv statistik, korrelationsanalys och regressionsanalys. Resultat och slutsats: Studiens resultat påvisar att sensoriska produktbeskrivningar på kaffe har en positiv effekt på konsumentens betalningsvilja. Sensoriska smakattribut är de viktigaste att kommunicera i en produktbeskrivning för att tilltala konsumenten. Däremot påvisar studiens resultat att produktbeskrivningar som är miljömärkta i form av ekologisk och Fairtrade-märkning, har en starkare påverkan på konsumentens betalningsvilja för kaffe än vid sensoriska produktbeskrivningar. Examensarbetets bidrag: Vårt bidrag till ämnet företagsekonomi och marknadsföring är att produktbeskrivningar för kaffe främst bör framföra kvalitetsstämplar om sådana finns för att påverka konsumentens betalningsvilja. Vid icke ekologiska eller Fairtrade-märkta produkter, bör de sensoriska attributen förmedlas för att ha en positiv inverkan på konsumentens betalningsvilja. Förslag till fortsatt forskning: Efter denna studie kan vi konstatera att betalningsviljan skiljer sig åt beroende på vilken produktbeskrivning som framställs. Det skulle därför vara av intresse att även se till olika varumärken för kaffe vid framställandet av olika typer av produktbeskrivningar för att se om betalningsviljan förändras. För framtida forskning vore det även av intresse att se till hur sensoriska produktbeskrivningar i samband med miljömärkningar hade påverkat konsumentens betalningsvilja. / Aim: Product descriptions can communicate the beneficial properties that comes with a product, which can make the product stand out, among others. In recent decades, there has been an increased interest in both sensory and environmentally friendly product descriptions and for companies, it is becoming increasingly important to succeed in identifying the factors that affect consumers’ willingness to pay. The purpose of this study is therefore to investigate how sensory and environmentally friendly product descriptions affect consumers’ willingness to pay. Method: The method has a deductive approach, and our empirical data has been based on a quantitative method in the form of a survey. The population refers to individuals between the ages of 15 and 75 who either drink coffee regularly or have ever bought brewed coffee in a grocery store. The results have been processed in SPSS where they have been analyzed based on descriptive statistics, correlation analysis and regression analysis. Result & Conclusion: The results of the study show that sensory product descriptions of coffee have a positive effect on the consumer’s willingness to pay. Sensory taste attributes are the most important to communicate in a product description to appeal to the consumer. On the other hand, the results of the study show that product descriptions that are ecological and Fairtrade-labeled have a stronger impact on the consumer’s willingness to pay for coffee than with sensory product descriptions. Contribution of the thesis: Our contribution to the subject of business administration and marketing is that product descriptions for coffee should primarily communicate ecological and Fairtrade-labels if such exist, to influence the consumer’s willingness to pay. In the case of non-ecological or Fairtrade-labeled products, the sensory attributes should be communicated to have a positive impact on the consumer’s willingness to pay. Suggestions for future research: After this study, we can state that the willingness to pay differs depending on which product description is presented. It would therefore be of interest to also look at different brands for coffee when producing different types of product descriptions to see if the willingness to pay changes. For future research, it would also be of interest to see how sensory product descriptions in combination with environmentally friendly product description had affected the willingness to pay.
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