Electronic medical records (EMRs) or electronic health records have been in use for years in hospitals around the world as a time-saving system for patient record keeping. Despite its widespread use, some physicians disagree with the assertion that EMRs save time. The purpose of this study was to explore whether any time saved with the use of the EMR system was actually devoted by doctors to patient-care and thereby to improved patient-care efficiency. The conceptual support for this study was predicated employing the task-technology fit theory. Task-technology theorists argue that information technology is likely to have a positive impact in individual performance and production timeliness if its capabilities match the task that the user must perform. The research questions addressed the use of an EMR system as a time-saving device, its impact on the quality of patient-care, and how it has influenced patients' access to healthcare in Nigeria. In this research, a comparative qualitative case study was conducted involving 2 hospitals in Nigeria, one using EMRs and another using paper-based manual entry. A purposeful sample of 12 patients and 12 physicians from each hospital was interviewed. Data were compiled and organized using Nvivo 10 software for content analysis. Categories and recurring themes were identified from the data. The findings revealed that reduced patients' registration processing time gave EMR-using doctors more time with their patients, resulting in better patient care. These experiences were in stark contrast to the experiences of doctors who used paper-based manual entry. This study supports positive social change by informing decision makers that time saved by implementing EMR keeping may encourage doctors to spend more time with their patients, thus improving the general quality of healthcare in Nigeria.

Healthcare in the US continues to suffer from the poor data quality practices processes that would ensure accuracy of patient health care records and information. A lack of current scholarly research on best practices in data quality and records management has failed to identify potential flaws within the relatively new electronic health records environment that affect not only patient safety but also cost, reimbursements, services, and most importantly, patient safety. The focus of this study was to current best practices using a panel of 25 health care industry data quality experts. The conceptual lens was developed from the International Monetary Fund's Data Quality Management model. The key research question asked how practices contribute to identifying improvements healthcare data, data quality, and integrity. The study consisted of 3 Delphi rounds. Each round was analyzed to identify consensus on proposed data quality strategies from previous rounds that met or exceeded the acceptance threshold to construct subsequent round questions. The 2 best practices identified to improve data collection were user training and clear processes. One significant and unanticipated finding was that the previous gold standard practices have become outdated with technological advances, leading to a higher potential for flawed or inaccurate patient healthcare data. There is an urgent need for health care leaders to maintain heightened awareness of the need to continually evaluate data collection and management policies, particularly as technology advances such as artificial intelligence matures. Developing national standards to address accurate and timely management of patient care data is critical for appropriate health care delivery decisions by health care providers.

Health information technology (HIT), which includes electronic health record (EHR) systems and clinical data analytics, has become a major component of all health care delivery and care management. The adoption of HIT by physicians, hospitals, post-acute care organizations, pharmacies and other health care providers has been accepted as a necessary (and recently, a government required) step toward improved quality, care coordination and reduced costs: “Better coordination of care provides a path to improving communication, improving quality of care, and reducing unnecessary emergency room use and hospital readmissions. LTPAC providers play a critical role in achieving these goals” (HealthIT.gov, 2013). Though some of the impacts of evolving HIT and EHRs have been studied in acute care hospitals and physician office settings, a dearth of information exists about the deployment and effectiveness of HIT and EHRs in long-term and post-acute care facilities, places where they are becoming more essential. This dissertation examines how and to what extent health information technology and electronic health record implementation and use affects certain measurable outcomes in long term and post-acute care facilities. Monthly data were obtained for the period beginning January 1, 2016 through June 30, 2017, a total of 18 months. The level of EHR adoption was found to positively impact hospital readmission rates, employee engagement, complaint deficiencies, failed revisit surveys, staff overtime (partial EHR), staff turnover rate (full EHR) and United States Centers for Medicare and Medicaid Services (CMS) Five Star Quality score. The level of EHR adoption was found to negatively impact CMS Five Star Total score, staff retention rate (full EHR) and staff overtime (full EHR group higher than partial EHR).

Many countries (especially developing countries) are plagued with critical healthcare issues such as chronic, infectious and pandemic diseases, a lack of basic healthcare programmes and facilities and a shortage of skilled healthcare workers. E-Health (healthcare based on the Internet technologies) promises to overcome some problems related to the reach of healthcare in remote communities. Electronic Health Record (EHR) (consisting of all diagnostic information related to a patient) forms the core of any E-Health system. Hence the success of an E-Health system is very much dependent on the success of the EHR systems. Although interest in automating the health record is generally high, the literature informs us that they do not always succeed in terms of adoption rate and/or acceptance, even in developed countries. The success of the adoption tends to be low for resource constrained (e.g. insufficient E-Health infrastructure) developing countries. As part of the effort to enhance EHR acceptance, readiness assessment for the innovation becomes an essential requirement for the successful implementation and use of EHR (and hence E-Health). Based on a thorough literature review, several research gaps have been identified. In order to address these gaps, this thesis (based on design science research methodology) presents E-Health Readiness Assessment Methodology (EHRAM). It involves a new E-Health Readiness Assessment Framework (EHRAF), an assessment process and several techniques for analysing the assessment data to arrive at a readiness score. The EHRAF (Model) integrates the components from healthcare providers?? and organisational perspectives of existing E-Health readiness evaluation frameworks. The process of EHRAM (Method) starts with the development of a set of hierarchical evaluation criteria based on EHRAF. This leads to the questionnaire development for data collection. The data is analysed in EHRAM using a number of statistical and data mining techniques. The instantiation part of the design science research involves an automated tool for the implementation of EHRAM and its application through a case study in a developing country.

<p>I dagens samhälle är det vanligt att patienter söker vård hos olika vårdgivare, vilket resulterar i att vårdinformationen blir splittrad och allt högre krav ställs på de datoriserade journalsystemen. Till exempel ska de stödja ett processorienterat arbetssätt för att samla information från samma vårdprocess. Vårdinformationen måste därför vara tillgänglig över organisationsgränser och olika journalsystem måste kunna kommunicera med varandra, där en ökad tillgänglighet ställer högre krav på informationssäkerhet och behörighetskontroll. Journalsystemen bör, för att uppfylla dessa krav, utvecklas enligt standarder och riktlinjer.</p><p>Det finns ett flertal nationella och internationella organisationer som arbetar med att ta fram standarder och riktlinjer för hur journalsystem bör utvecklas. Problemet är att dessa arbeten sker på olika nivåer och gäller olika delar av journalsystemen. Det är därmed en stor utmaning för journalleverantörer att förhålla sig till dessa arbeten. Syftet med det här examensarbetet har varit att utreda hur utvalda, svenska och europeiska, standardiseringsarbeten förhåller sig till varandra samt att avgöra på vilket sätt de är av relevans för journalleverantörer. Dessutom har syftet varit att framställa en prototyp av ett IT-stöd för processorienterad vårddokumentation.</p><p>En kvalitativ litteraturstudie har i det här examensarbetet resulterat i en sammanställning av de utvalda standardiseringsarbetena. Arbetena hanterar främst områden som kan användas för att ena vårdprocessen, exempel på dessa är behörighetskontroll och standardiserad kommunikation med informationsspecifikationer eller arketyper. SAMBA har tagit fram en processmodell som beskriver vårdprocessen. Baserat på denna modell och krav från standardiseringsarbetena har vi framställt ett förslag på ett IT-stöd för processorienterad vårddokumentation.</p>

The objective of this study was to explore inpatients’ opinions on their hospital paper medical records after they had incidental access to them. One hundred inpatients in the C.T. department at St. Michael's Hospital were surveyed: 65 patients who read their records and 35 who did not. Overall, 75.4% of readers found their records easy to understand, and most found their records correct, complete and did not find anything unexpected or distressing. Seventy-nine percent of all respondents would trust the hospital, approximately half would trust Google Health or Microsoft Healthvault and 5.6% would trust Facebook to provide online medical records. Being female, under 60 years and having a higher education predicted readership. Younger patients were also more likely to think that accessing their records would help decrease errors. Patients with higher education were more likely to find their records useful and trusted the hospital to provide online medical records.

The objective of this study was to explore inpatients’ opinions on their hospital paper medical records after they had incidental access to them. One hundred inpatients in the C.T. department at St. Michael's Hospital were surveyed: 65 patients who read their records and 35 who did not. Overall, 75.4% of readers found their records easy to understand, and most found their records correct, complete and did not find anything unexpected or distressing. Seventy-nine percent of all respondents would trust the hospital, approximately half would trust Google Health or Microsoft Healthvault and 5.6% would trust Facebook to provide online medical records. Being female, under 60 years and having a higher education predicted readership. Younger patients were also more likely to think that accessing their records would help decrease errors. Patients with higher education were more likely to find their records useful and trusted the hospital to provide online medical records.

I dagens samhälle är det vanligt att patienter söker vård hos olika vårdgivare, vilket resulterar i att vårdinformationen blir splittrad och allt högre krav ställs på de datoriserade journalsystemen. Till exempel ska de stödja ett processorienterat arbetssätt för att samla information från samma vårdprocess. Vårdinformationen måste därför vara tillgänglig över organisationsgränser och olika journalsystem måste kunna kommunicera med varandra, där en ökad tillgänglighet ställer högre krav på informationssäkerhet och behörighetskontroll. Journalsystemen bör, för att uppfylla dessa krav, utvecklas enligt standarder och riktlinjer. Det finns ett flertal nationella och internationella organisationer som arbetar med att ta fram standarder och riktlinjer för hur journalsystem bör utvecklas. Problemet är att dessa arbeten sker på olika nivåer och gäller olika delar av journalsystemen. Det är därmed en stor utmaning för journalleverantörer att förhålla sig till dessa arbeten. Syftet med det här examensarbetet har varit att utreda hur utvalda, svenska och europeiska, standardiseringsarbeten förhåller sig till varandra samt att avgöra på vilket sätt de är av relevans för journalleverantörer. Dessutom har syftet varit att framställa en prototyp av ett IT-stöd för processorienterad vårddokumentation. En kvalitativ litteraturstudie har i det här examensarbetet resulterat i en sammanställning av de utvalda standardiseringsarbetena. Arbetena hanterar främst områden som kan användas för att ena vårdprocessen, exempel på dessa är behörighetskontroll och standardiserad kommunikation med informationsspecifikationer eller arketyper. SAMBA har tagit fram en processmodell som beskriver vårdprocessen. Baserat på denna modell och krav från standardiseringsarbetena har vi framställt ett förslag på ett IT-stöd för processorienterad vårddokumentation.

<p>In healthcare there is a rapid development towards introducing and implementing a wide range of information technology (IT) to aim for higher quality and more effective care. A common health information system (Cambio Cosmic) has been implemented in Landstinget Kronoberg. Clinical microsystems are the frontline units where staff and pa-tient meet. When the conditions in the microsystems are changed, it is interesting to de-scribe and analyse the consequences.</p><p>The purpose of this study is to describe how health care staff uses a health information sys-tem and how they experience its functionality in their patient work. Initially, a literature re-view about the use of health information system was undertaken, followed by a qualitative case study based on interviews about how healthcare staff describes their reality. In March 2007 general practitioners, district nurses and practical nurses at the health care center in Markaryd were interviewed. The results were analysed using a modified microsystem the-ory. The analysis showed that the health care staff in Markaryd used Cambio Cosmic for medical record, time planning, cash handling, laboratory examinations and results, and medications. Apart from Cosmic, they used several other information systems IT- or pa-perbased.</p><p>The staff experienced that Cosmic did support their patient work, but technical deficiencies impeded use. The staff required a more rapid system, integration of systems and more per-sonal adaptations. A common health information system was seen as a strength in the care process. Co-operation between staff and with other caregivers was facilitated and Cosmic contributed to a more efficient work pattern. The patients could receive improved service and information. In general, the staff thought that they had access to the right information for the care of the patient, but improvements were needed for access to information at the right point of time. Cosmic was not used to improve work at the health care center. The staff expressed a positive attitude towards working with and in Cosmic. Based on the re-sult, improvements at both micro- and macrosystems levels are recommended.</p> / <p>Inom sjukvården sker en snabb utveckling med att implementera allt mer informationstek-nik (IT) i syfte att höja kvalitet och effektivitet inom sjukvården. Ett gemensamt vårdin-formationsssystem (Cambio Cosmic) har införts i Landstinget Kronoberg. Den plats i vår-dens frontlinje där patienter och vårdpersonal möts är ett kliniskt microsystem. När förut-sättningarna ändras i ett system är det intressant att analysera och beskriva konsekvenserna.</p><p>Syftet med denna rapport är att beskriva hur vårdpersonal använder ett IT-baserat vårdin-formationssystem och hur de upplever att det fungerar i patientarbetet. En litteraturstudie gjordes om användning av vårdinformationssystem. En fallstudie med intervjuer användes med en kvalitativ ansats för att samla in data om hur vårdpersonalen beskriver sin verklig-het. I mars 2007 intervjuades distriktsläkare, distriktsköterskor och undersköterskor på vårdcentralen i Markaryd, totalt 6 intervjuer, två av varje kategori. Resultatet analyserades utifrån en modifierad microsystemsteori. Vårdpersonalen i Markaryd använde Cambio Cosmics moduler för vårddokumentation, tidbokning, kassafunktion, provtagning och lä-kemedel. Utöver Cosmic användes även flera andra IT-stöd och papperssystem i patientar-betet.</p><p>Vårdpersonalen upplever att Cosmic fungerar som stöd i patientarbetet, men att tekniska brister är ett hinder i användningen och de efterfrågade ett snabbare system, systemintegre-ring och mer personliga anpassningar. I vårdprocessen upplevdes tillgången till en lands-tingsgemensam journal som en styrka. Samverkan mellan vårdpersonal och med andra vårdgivare underlättades och Cosmic bidrog till ett effektivare arbetssätt. Patienten kunde ges en förbättrad service och information. Överlag ansåg vårdpersonalen att de hade till-gång till rätt information för patientens vård, men för att ha tillgång till information i rätt tid behövdes förbättringar. Cosmic användes inte i förbättringsarbete på vårdcentralen. Vårdpersonalen på Markaryds vårdcentral gav uttryck för en positiv inställning till arbetet i Cosmic. Utifrån resultatet rekommenderas förbättringar på både micro- och macrosys-temsnivå.</p>

Many countries (especially developing countries) are plagued with critical healthcare issues such as chronic, infectious and pandemic diseases, a lack of basic healthcare programmes and facilities and a shortage of skilled healthcare workers. E-Health (healthcare based on the Internet technologies) promises to overcome some problems related to the reach of healthcare in remote communities. Electronic Health Record (EHR) (consisting of all diagnostic information related to a patient) forms the core of any E-Health system. Hence the success of an E-Health system is very much dependent on the success of the EHR systems. Although interest in automating the health record is generally high, the literature informs us that they do not always succeed in terms of adoption rate and/or acceptance, even in developed countries. The success of the adoption tends to be low for resource constrained (e.g. insufficient E-Health infrastructure) developing countries. As part of the effort to enhance EHR acceptance, readiness assessment for the innovation becomes an essential requirement for the successful implementation and use of EHR (and hence E-Health). Based on a thorough literature review, several research gaps have been identified. In order to address these gaps, this thesis (based on design science research methodology) presents E-Health Readiness Assessment Methodology (EHRAM). It involves a new E-Health Readiness Assessment Framework (EHRAF), an assessment process and several techniques for analysing the assessment data to arrive at a readiness score. The EHRAF (Model) integrates the components from healthcare providers?? and organisational perspectives of existing E-Health readiness evaluation frameworks. The process of EHRAM (Method) starts with the development of a set of hierarchical evaluation criteria based on EHRAF. This leads to the questionnaire development for data collection. The data is analysed in EHRAM using a number of statistical and data mining techniques. The instantiation part of the design science research involves an automated tool for the implementation of EHRAM and its application through a case study in a developing country.