When entering a new market and working for a new client, delivery of consistent and high quality is of great importance for future opportunities. Studies have shown that from having a good internal quality control and quality assurance for client deliveries leads to increased client satisfaction and consequently more successful projects. To study this connection and how to meet client expectations when working in a new country, this thesis outlines a case study performed at Jacobs Engineering Group (Jacobs) in Stockholm. Quality is defined as the processes used to strive for a degree of perceived client satisfaction. These processes differ across different countries. This thesis has compared cultural differences identified in the case study between Sweden and the UK and assessed Jacobs’ internal methods (Project Delivery Workflow) of assuring quality to meet and exceed client expectations. The findings from this study can probably help Jacobs adapt their practices and ways of conducting business for ongoing and future projects in Sweden. Furthermore, the report will give a basis on how Jacobs should prepare their projects prior to further expansion into new markets. To fulfil the purpose of this thesis, literature was compiled with a focus of quality, culture and client satisfaction to provide a basis for the assessment. The methodology consisted of assessing Jacobs’ internal Quality Management System to identify potential areas of improvement. Following, interviews were conducted to obtain qualitative responses on how Jacobs should adapt to cultural differences within the Swedish market to meet client expectations and expand their businesses. The interviews included a quantitative segment to visualise cultural differences and identify areas where Jacobs should preferably develop to meet client expectations. The interviews were then presented and analysed using a thematic analysis to identify the most significant themes of this study. This thesis suggested that Jacobs should adapt their Project Delivery Workflow for projects of different magnitudes and improve connections between project phases and disciplines. Other suggestions were to reconfigure their organisational structure when embarking upon a project in Sweden. From the findings in this study, further recommendations were given to Jacobs on how to conduct business in Sweden from comparing cultural differences for continued cooperation with Trafikverket and what project aspects Jacobs should focus on. Lastly, this thesis concluded how Jacobs should conduct further studies to assess the importance of project aspects across borders and cultures when entering a new market to deliver projects successfully. / När ett företag äntrar en ny marknad med en ny kund så är det av stor betydelse för framtida möjligheter att leverera konsekvent arbete av hög kvalité. Tidigare studier har visat att god intern kvalitetskontroll samt försäkran för leverans av god kvalité till kunder leder till ökad kundtillfredsställelse och följaktligen ett lyckat uppdrag. För att studera denna koppling samt för att veta hur man ska möta kundförväntningar när man utför arbete i ett nytt land så kommer detta examensarbete utgöra en fallstudie för Jacobs Engineering Group (Jacobs) i Stockholm. Kvalitet är definerat som processerna som ska leda till en grad av uppfattad kundtillfredsställelse. De processer som används för att öka kundtillfredsställelsen skiljer sig mellan länder. Detta examensarbete jämförde kulturella skillnader från denna fallstudie mellan Sverige och Storbritannien, samt Jacobs interna metoder (Project Delivery Workflow) för att försäkra hög kvalitet som möter samt överträffar kundens förväntningar studerats och föreslagits till Jacobs. Resultaten från detta examensarbete är menat att hjälpa Jacobs att anpassa sitt tillvägagångssätt av pågående samt möjliga framtida uppdrag i Sverige. Vidare så kommer detta examensarbete att utge en grund av hur Jacobs bör förbereda sina projekt innan de äntrar en ny marknad för fortsatt expandering. För att uppfylla syftet med detta examensarbete så samlades litteratur in inom kvalitet, kultur och kundtillfredsställelse för att ge en grund till studien. Metoden bestod av en granskning av Jacobs interna kvalitetsledningssystem för att identifiera potentiella förbättringsområden. Fortsättningsvis så utfördes intervjuer vilket resulterade i kvalitativa svar angående hur Jacobs bör anpassa kulturella skillnader till den svenska marknaden för att möta kundens förväntningar och stärka sin position på marknaden. Intervjuerna innehöll även ett kvantitativt inslag för att visualisera kulturella skillnader samt identifiera områden där Jacobs bör anpassa sig för att möta kundens förväntningar. Intervjuerna presenterades sedan genom en tematisk analys som identifierade de viktigaste projektaspekterna kopplade till denna studie. Detta examensarbete föreslog att Jacobs bör anpassa deras Project Delivery Workflow (uppdragets arbetsflöde) till uppdrag av olika storlekar samt förbättra kopplingarna mellan uppdragets faser och discipliner. Förslag som uppkom var att Jacobs bör ändra sin organisationsstruktur när de arbetar med uppdrag i Sverige. Utifrån resultaten uppkom flera rekommendationer av hur de bör utföra uppdrag i Sverige och inom vilka delar som fokus bör ligga för förbättrat samarbete med Trafikverket. Avslutningsvis så framkom förslag till ytterligare studier Jacobs bör utföra när de äntrar en ny marknad för att beakta de viktigaste aspekterna vid uppdrag samt beakta kulturella skillnader för att leverera ett lyckat uppdrag.

According to Tinto (2000a), institutions have fewer retention and persistence problems when their students are not only academically prepared, but are also engaged on campus as well as satisfied with the resources and support provided by the college. A student that has a positive first semester experience is more likely to achieve academic success and re-enroll the following term. The purpose of this study was to explore the differences in experiences, perceptions, expectations, and engagement levels of entering male versus female students and returning male versus returning female students at the gender-segregated Community College of Qatar during the first three to six weeks at the college. The study also attempted to determine if any student support services such as advising, tutoring, counseling, new student orientation program, and participation in student activities were useful and had any influence in promoting student engagement. Data were analyzed using descriptive statistics. For entering male and female students survey responses were classified using questions from five Survey of Entering Student Engagement (SENSE) benchmarks: (1) Engaged Learning (2) Early Connections (3) Clear Academic Plan and Pathway (4) Academic and Social Support Network and (5) Effective Track to College Readiness. While questions from four Community College Survey of Student Engagement (CCSSE) benchmarks: (1) Active and Collaborative Learning (2) Student Effort (3) Support for Learners (4) Student-Faculty Interaction were used for returning male and female students. One-Sample t-tests were run to determine if significant differences in engagement levels existed between the four independent groups for each of the benchmark categories. Cohen’s d calculations were used to measure the effect size and the standardized differences between the means of the variables. For the purpose of this study, Cohen’s d effect size of 0.35 or higher was used as the criteria for interpreting statistically significance. The results of this study revealed entering and returning female students reported statistically higher engagement levels than entering and returning male students in most of the variables indicating that they are more likely to utilize student support services at higher frequencies and have a more positive first semester experience than their counterparts. / text

The title of the thesis is {\clqq}Possibilities of diferent cooperation forms of companies which are exporting on foreign markets``. The main object of the thesis was evaluation of Centropen, a.s. Dačice and Binney and Smith (European s.r.o.) cooperation. Partial object of this thesis was analysis of both firms. There was accomplish the analysis of the internal and external environment of the individual firms. During the analysis was determined strengths, weaknesses, opportunities and threats of this firms. This analysis was used as a base for determining of new market entrance strategies for individual firms. Diferenciation strategy was recommended for Centropen a.s. Dačice. This strategy is based on innovation of products and their penetrated new foreign markets. On the other hand, ideal strategy for Binney and Smith is strategy of market expansion, for adapting of this strategy is wery important finding of one or more new markets and products initiation to this markets. Next stage of the analysis was concentrated on monitoring markets in tree countries: USA, Canada, China, than was formulate the five force model of Porter, which was used for research of entry of new competitors, the threats of substitues, the bargaining power of buyers, the bargaing power of suppliers and the rivality among the existing competitors. This analysis was focused on probe of political factors, economic factors, social and cultural factors, technological factors. The next stage of this analysis was suggesting of export market with the less risk. With respect to results of the analysis, the optimal market for these firms is USA market. The thesis is deal with forms of entering to foreign trades too. Indirect form of entering the foreign market by way of piggybacking can we in this case recommended. Using of this strategy should be profitable for both firms. The big oportunity for Centropen is chance of using goodwill and power of Binney and Smith. Distribution system and other Binney and Smith services are interesting too. Oportunities for Binney and Smith are possibility offer to versatile spectrum article, and cost saving, joint financing and exploitation sales network, channels of distribution, market a product own marker, control of price, and own marketing strategy.

The submitted diploma thesis undertakes problems of the entrance of Fire Rescue Service forces to the closed areas and objects. The theoretical part of the diploma thesis focuses on problems of Integrated Rescue System, shows its units cooperated during the actions with the necessity of the entrance to the closed areas and specifies legislation focused to this type of incidents. It names the ways of entrance to the closed areas according to possible fire-fighting accesses, admission port to the objects and their technical provision in case of defalt in rescue of people. The main part of the diploma thesis in theoretical part is shot to the specification of fire-fighting technics, technical and material means, used for emergency entrance to the closed areas at Fire Rescue Service Moravian-Silesian Region, Regional Fire Rescue Service Karviná. At the conclusion of the theoretical part there are the most important aspects of tactics of Fire Rescue Service forces in actions described, where they are obliged to open closed obstructions for the entrance and to enter the closed areas regarding to solve technical help, fires or rescue of people. Because Police of the Czech Republic is the component of the Integrated Rescue System it takes part in most cases of Fire Rescue Service´s actions. That is the reason why I introduced the tactics in the actions of Fire Rescue Service force relating to the Fire Protection, very interesting methods of entrance to the closed areas used by special Police force. In the practical part of the diploma thesis there are methods and ways of emergency entrance to the closed areas using modern methods and technical support. To explain described methods of entrance and making obstructions up, I used the experiences obtained during my professional Fire Rescue Service. After the analysis of the separate methods there is an evaluation of their implementation and risks or complications during the actions. All methods and ways of emergency entrance are illustrated by photos. Then there is a summary of events from 2007 to 2012 when I was included to Regional Fire Rescue Service in Karviná. This summary shows frequency of actions in entrance to the closed areas in Moravian-Silesian Region in 2012. Next there is an analysis of means of Regional Fire Rescue Service in Karviná, used for opening and entrance to the closed areas. The effect of the analysis is to detect facilities for effective implementation of actions. On the basis of results the optimalisation was suggested to guarantee preparedness for these actions. In conclusion a ?door and window opener? is designed, including the verification of functionality. The technical documentation and direction for use are in enclosures. In conclusion of the practical part of the diploma thesis there is a discussion and evaluation of all aims of the work as practical processes of emergency entrance of Fire Rescue Service (FRS) forces to closed areas, evaluation of different types of rescuing people, FRS data processing and designing of the ?door and window opener?. At the end of the discussion the exploratory question was confirmed which evaluated facilities of FRS for emergency entrance to the closed areas, their insufficiency or necesity of inovation and, of course, if the door and window opener suggested in this work will improve the entrance to the closed areas and the action standard.

The master thesis deals with the possibilities of international expansion in case of the Czech company Logio s.r.o that sells consulting services on B2B market. The main objective is to choose a suitable international market for expansion of the company. Futhermore, market analysis and determination of method of market entering are additional objectives of the thesis. The first part deals with the characteristics of the process, which companies should follow during selection of international market, and various forms of entrance. Then, gained findings are used in process of selecting the most suitable international market for expansion of company Logio s.r.o. Selected market is analysed by using Porter model of 5 forces and PESTEL analysis. The variants of international expansion are specified and compared in the end of the thesis and the most suitable method of market entering is chosen with regard to specifics of the company itself.

The aim of this master thesis is to consider appropriate solutions of entering the foreign market. After introducing of the company follow the external and internal analysis. The thesis proves a suitability of the target market, deals with a choice of the product portfolio. It also mentions and checks the expectations of new market’s behaviour. In the final part of the thesis we can find a proper suggestions for entering the target market, steps and measures, which the monitored company shouldn’t leave out.

This diploma thesis focuses on the analysis of the constitution of marriage legal regulation in the new Civil Code and the relating legislation. Primarily, it deals with the concept and the purpose of marriage, along with the moment of its constitution and, it outlines alternative forms of entering into marriage. The thesis further analyses the difference between the civil and religious marriage. The major chapter is devoted to entering into marriage with an international jurisdiction conflict because the number of marriages between Czech citizens with foreigners continues to increase. It becomes more frequent that the Czech citizens enter into marriage abroad. At the end, the causes and consequences of the putative marriage and the invalidity of the entering into marriage are examined.

The main theme of this thesis is to find out the reasons which leads different people to enter the fitness centres. The first part of the thesis is dedicated to a brief history of fitness and fitness centres, then the main focus is on the reasons of people to decide to go to a fintess centre. The key words are explained there. Lastly, the system of primary methods while using diagnosis equipment before a person enters a fitness centre is explained. The second part deals with finding out the actual reasons of various people for entering a fitness centre through the method of survey.

Résumé This thesis deals with finding differences between homogeneously and heterogeneously assorted classes in nursery schools and their influence on the readiness of a child to enter the first class in elementary school. The theoretical part focuses on school maturity and readiness, general characterization of a pre-school child before entering the first class in elementary school, differences between heterogeneously and homogeneously assorted classes in nursery schools and finally on a child's preparedness for the compulsory education. The practical part shows the results of a research carried out by the means of an author's test of school maturity method and a questionnaire. The research sample consisted of children of pre-school age before entering elementary schools from heterogeneous and homogeneous nursery school classes and pedagogues from nursery and elementary schools. The main objective of this research was to find out which children are better prepared for entering elementary school, whether from homogeneous or heterogeneous classes in nursery schools. The results of the research showed that children from homogeneous classes are prepared for entering elementary schools on the same level as children from heterogeneous classes, which leads to the conclusion that age composition of classes in...

La plus haute prévalence de l'usage de substances psychoactives illicites lors de l'entrée dans l'âge adulte a fait l'objet de nombreux travaux interprétatifs, s'inspirant des rites de passage dans d'autres sociétés mais ne considérant pas la spécificité des cadres de son expérience dans la nôtre. Cette thèse propose une approche compréhensive de la définition des incidences de cette pratique sur cette période de la vie auprès de trente personnes qui sont sorties en rave-parties entre 1990 et 2010. Il importe en effet de prendre en compte dans l'analyse les évolutions qu'ont connues, au cours de cette période historique, les catégories de pensée de l'usage de produits illicites et les interactions au sein de la rave et avec les représentants de l’État. A partir du travail de N. E. ZINBERG, cet usage est ici appréhendé comme une expérience sociale et la définition de ses incidences comme procédant d'une subjectivation selon la définition qu'en donne V. DE GAULEJAC. Après vérification de l'existence de différentes interprétations de l'expérience, il s'agit de mettre au jour les variables explicatives du 'choix' de l'une ou l'autre, et de saisir l'incidence du rapport au stigmate sur le récit de l'expérience et le sens qui lui est donné. La méthode repose sur deux principes de la sociologie clinique : la co-construction du savoir avec les personnes interviewées et l'analyse des effets possibles de l'interaction avec le chercheur sur leurs propos. L’analyse inductive et clinique des récits et des interprétations permet de saisir des variations dans l'expression des affects suscités par la conscience de posséder un attribut discréditable, et d’en proposer une explication à partir de la notion de définition de la situation. / The higher rate of illicit psychoactives substances use during the entering adulthood is currently analysed with reference to rituals of passage to adulthood in other societies but without considering its frame of experience in our. This thesis suggest a comprehensive approach about definition of the impacts of this practice on entering adulthood by thirty persons who went to rave parties between 1990 and 2010. Really, evolutions of the rave and of categories of thought of the use of illicit psychoactives substances during this period have to be considered. In refer to work's N. E. ZINBERG, this use is defined as a social experience and and its individuals meanings are apprehended as results of subjectivation such as defined by V. DE GAULEJAC. After vérification of different meanings experience, the goal is incover the explanatory variables to the choice of one or other meaning, by integrating analysis of relation with stigma. Method is based on two principles of clinical sociology : the « co-construction » of the knowledge with interviewees and the analysis about impacts of interaction with the researcher on their remarks. The redirection toward a inductive and clinical analysis of stories and meanings provided an understanding of its variations expression of affects on an attribute what bring someone into disrepute, and an explaining its variations by “définition of situation”.