Involvement of people with experience of disease as a peer consultant in social and health services is a new phenomenon in the care of people with mental illness. The way the peer consultant works and his involvement in the team of experts is related to the different ethical contexts and aspects that each organization must prepare if it wants to implement this position. The experience of peer consultants is also a testimony of the status of people with mental illness in society, stigmatization and the need to help people in a similar situation. Klíčová slova illness, mental, care, psychiatric, altruism, solidarity, society, belonging, ethics, services, social, health, helping, sharing

O propósito dessa dissertação é investigar a necessidade e a importância da visitação diaconal a pessoas doentes em contexto urbano. Além disso, tem o objetivo de pesquisar a importância da criação de equipes de visitadores/as no intuito de atender às necessidades e aos anseios dos membros em lares, hospitais e clínicas, e nas comunidades . O primeiro capítulo mostra a Pesquisa Social com sua análise e respectivos resultados. O segundo capítulo apresenta a compreensão da terminologia e a conceituação de diaconia e visitação, a partir de pesquisa bíblico-teológica, com base em textos dos evangelistas: Marcos 10.35-45, Mateus 25.42-44, João 13.1-15, e Lucas 22.24-30. Além disso inclui a pesquisa sobre diaconia comunitária, diaconia e a visitação comunitária e o serviço da visitação na comunidade. O terceiro capítulo apresenta indicativos para a prática da visitação a pessoas doentes em comunidades urbanas. A pesquisa conclui com a constatação de que as pessoas doentes numa comunidade eclesial urbana pre cisam ser visitadas. A visitaç ão promove a reconciliação, a cura e o fortalecimento da fé no sofrimento. / The purpose of this dissertati on is to investigate the neces sity and the importance of diaconal visitation to ill people in an urban context. Besides that, it has the objective of researching the creation of teams of visitors in order to assist the members needs and expectations at their homes, hospitals, medical clinics and communities. The first chapter displays the Social Research, its analysis and its respective results. The second chapter presents the comprehension of diakonia terminology and the concept of diakonia and visitation from a biblical and theologica l research based on some evangelists texts such as: Marcos 10.35-45, Mateus 25.42-44, João 13.1-15, and Lucas 22.24-30. It also brings out a resea rch concerning community diakonia, diakonia and visitation, and visitation as a service in the community. The third chapter presents some suggestions for the practice of visitation to ill people in an urban community. The research concludes that ill people in an urban ecclesiastic community need to be visited. Visitation provides reconciliation, cure and the faith strength on suffering.