The aim of this thesis is to analyze the satisfaction of employees in the company Vigour a.s. and to propose measures leading to removal of deficiencis. The introduction describes the issues and the aims of this thesis. Based on a theoretical basis which appears in the first part and after becoming familiar with the company the hypothesis are set, the research metodology is described and the tools for data collection are specified. Research is implemented through questionnaire survey, observation and informal interviews. It focuses on the content and nature of work, its organization, compensation and employee benefits, training, personal development, career growth, work environment, relationships with colleagues, superiors and the perception of the company. The practical part contains the results of research and verification of hypotheses. Based on identified deficiencies the measures for improvement are set.

Recently, the festival activities who hold in Taiwan not only promote the development of related industries, but also directly rise regional ecomomic productivity value. In past, the related study about the festival activities usually focused on North Taiwan. Generally speaking, the administrative and financial resource who were gotten by North Taiwan was better than South Taiwan. To understand the marketing strategies of festivals in South Taiwan, the study will focus on the festival activity in South Taiwan to Further speaking, the study will focus on the ¡§Neimen Song Jiang Battle Array in 2009¡¨. By this case study, we will discuss whether the government supports the activity by administrative recourse. On the other hand, we will explore the effect on marketing strategies whether impact on festival activity. In research method, we will take on the relative of difference population statistic variables and the scatification on customers. Second, we will take interview method to understand the practice situation by different groups. In our result, we find the marketing strategies of festivals almost lack the support of government sector and only depend on civil groups. The role of festival acaticities can satisfy the demand of consumers, and promote visitors who can experience the culture meanings and infrastructure. On the other hand, the visitors pay attention on the level of restaurant and hotel side, but unsatisfy on walking line and commodity sale side.

This Master´s thesis Employees´ Job Satisfaction in Company is focused on job satisfaction of employees in a particular company. The aim of this thesis is to analyse the current level of employees´ satisfaction, factors that affect the degree of satisfaction and weak segments propose recommendations to increase the level of satisfaction among employees. The first part is theoretical and deals with the approach of the topic employees´ job satisfaction describe theoretical methods that are in practice most often used in the process of meeting the needs of employees. Since manufactory employees occupy the most of jobs, the practical part is focused on the analysis of degree of satisfaction and satisfaction factors of manufactory employees. Based on the findings from the theoretical part, interviews with company management, observation and analysis of the current status of satisfaction and satisfaction factors of company employees is done overall evaluation and specified proposals and recommendations to increase the level of satisfaction in the company.

The subject of my theses is the analysis of employees' satisfaction in a concrete company. The goal is to discover weaknesses in this area through a survey on employees' contentment and consequently creating a concept of how to improve current status in particular areas. The theoretical part includes specification of basic terms, clarifies importance of research of employees' contentment and presents results from other surveys. It also deals with particular elements of staff contentment and specifics of work in restaurant facilities. The practical part shows the application of theory into the business practice through actual research of employees' contentment in the restaurant XY. The survey focuses on employees' reflection in respect of selected areas of their work contentment. It uses a questionnaire and interview as research methods. The final output of the theses consists of recommendations and suggestions which should increase staff contentment in the chosen restaurant.

Made available in DSpace on 2014-12-17T14:52:39Z (GMT). No. of bitstreams: 1 AdamiresF.pdf: 1453649 bytes, checksum: f51f69ca0a86d96416b7d7f8344d680c (MD5) Previous issue date: 2008-05-30 / This thesis deals with the quality dimensions and factors affecting citizens satisfaction in the participatory budgeting process in a major city of Brazil. Participatory budgeting was introduced as a usual practice in many Brazilian cities since the 1990s. It is adapted a model proposed by Johnson et al. (2001) of customer satisfaction and loyalty antecedent factors with constructs related to governance also included, to evaluate the quality perception and satisfaction rates by citizens representatives in the participatory budgeting process. It is conducted a survey with a sample of 84 citizens representatives of the seven city regions of Natal, the capital of a Northeastern State of Brazil. It is applied descriptive and multiple regression statistical analysis. The main findings related to quality and governance constructs are that the quality factors are the main factors affecting satisfaction but also the tax construct is significative to satisfaction. More regarding it was found that for different perspective of the satisfaction there are different set of factors affecting it / Esta Tese de Mestrado investiga as dimens?es da qualidade e da satisfa??o dos cidad?os no processo denominado Or?amento Participativo (OP), implementado em cidades brasileiras desde os anos 1990. Aplica-se um modelo baseado nas dimens?es da qualidade do SERVQUAL (Parasuraman, Zeithal e Berry, 1985, 1988) e adaptado a partir do modelo estrutural proposto por Johnson ET AL. (2001), para se analisar a signific?ncia das dimens?es da qualidade com a satisfa??o. S?o usados os construtos Satisfa??o com o Processo do OP, Satisfa??o com os Resultados do OP e Satisfa??o com a Prefeitura. Realizou-se uma pesquisa com 84 participantes de reuni?es de OP. Os principais resultados sugerem que as dimens?es adotadas, excetuando-se aspectos tang?veis, afetam a satisfa??o, embora haja conjuntos diferentes de dimens?es para diferentes dimens?es da satisfa??o

Made available in DSpace on 2016-04-25T16:45:15Z (GMT). No. of bitstreams: 1 Diego Galli Alberto.pdf: 1866105 bytes, checksum: d0bc71cc623288023f2af6a378e01443 (MD5) Previous issue date: 2009-04-01 / Anchors career represent the most relevant set of values, skills and professional goals of an individual and is divided into eight anchors or points of reference. Type of work, form of recognition, pay, benefits and promotion system are things that are different from each anchor and thus different needs incline the individual to prioritize certain situations in accordance with these needs. The perception that the alignment of the anchor of an individual with the characteristics of their work may have some relationship with the level of satisfaction with the work led to the efforts of this research. Therefore, this study had as its main objective to verify whether the alignment between the anchor of career and professional activity in the work provides a greater level of satisfaction of the individual. In order to achieve the objective observations were performed on 158 students of MBA courses offered by institutions of education in the city of Ribeirão Preto/SP. The analysis included a description of the sample data, calculating the Pearson correlation coefficient and qualitative analysis that sought to link the factors mentioned by participants as generators of satisfaction and dissatisfaction with the concept of career anchors. The test results pointed to the rejection of the hypothesis. The statistical method showed only a relative moderate and qualitative analysis, in turn, did not find any significant relationship sufficiently. The main factors that constitute the satisfaction does not have overlapping proposals to the specific needs of each anchor career, only 31.64% of the participants mentioned a factor of satisfaction or dissatisfaction that relates to his anchor career. Conversely, these factors seem to be more comprehensive than those specifics, and identified the individuals as well as the level of satisfaction, regardless of their career anchors or alignment of anchors / As âncoras de carreira representam o conjunto mais relevante de valores, aptidões e objetivos profissionais de um indivíduo, estando divididas em oito âncoras ou pontos de referência. Tipo de trabalho, forma de reconhecimento, remuneração, benefícios e sistema de promoção são aspectos que diferem entre cada âncora e, deste modo, diferentes necessidades inclinam o indivíduo a priorizar determinadas situações em conformidade com essas necessidades. A percepção de que o alinhamento da âncora de um indivíduo com as características de seu trabalho pudesse ter alguma relação com o nível de satisfação com o trabalho deu origem aos esforços desta pesquisa. Assim sendo, este estudo teve como principal objetivo verificar se a situação de alinhamento entre a âncora de carreira e a atividade profissional no trabalho proporciona um maior nível de satisfação do indivíduo. Para a consecução do objetivo foram realizadas 158 observações em estudantes de cursos de MBA oferecidos por instituições de ensino na cidade de Ribeirão Preto/SP. A análise contemplou a descrição dos dados da amostra, o cálculo do coeficiente de correlação de Pearson e análise qualitativa que procurou relacionar os fatores mencionados pelos participantes como geradores de satisfação e insatisfação com o conceito das âncoras de carreira. Os resultados das análises apontaram para a rejeição da hipótese. O método estatístico identificou uma relação apenas moderada e a análise qualitativa, por sua vez, não encontrou nenhuma relação suficientemente significativa. Os principais fatores que constituem a satisfação não se demonstraram coincidentes às necessidades específicas propostas para cada âncora de carreira, apenas 31,64% dos participantes mencionaram algum fator de satisfação ou insatisfação que se relaciona com sua âncora de carreira. Diversamente, estes fatores parecem ser mais abrangentes que essas especificidades, sendo identificados nos indivíduos, assim como o nível de satisfação, independentemente de suas âncoras de carreira ou do alinhamento das âncoras

Thesis is focused on issues of employee satisfaction. The aim was to identify and assess the level of employee satisfaction from the business department of Telecommunication Company, to detect factors that influence satisfaction and then to propose measures that would help improve the status quo. The work is divided into three parts. Firstly there are given the objective of work, the conditions for research, a working hypothesis and methods of solution. Than follows theoretical background examination of the satisfaction of working. It deals with the job satisfaction, motivation and their relationship and the factors affecting them. Empirical part is devoted to brief the characteristics of company and the respondents. The analysis includes a description and assessment of information obtained through electronic questionnaire ends by measures to improve the current state.