A thesis Submitted in full fulfillment of the requirements for the degree of Doctor of Philosophy (Marketing) at the University of the Witwatersrand, 2016 / With an increase in competition, the retail industry is experiencing a paradigm shift as marketers revert to innovative retail experiences to influence consumer buying behaviour. Therefore, it is of interest to examine how consumers experience store environments in order for retailers to design atmospherics that are conducive to influencing purchase decision-making. Although several studies have explored store environment and consumer buying behaviour, few studies have explored atmospheric cues as a holistic construct to investigate the effect of these on brand loyalty and purchase intention. More specifically, few studies have explored this topic in a fashion retail context among the black middle class woman in South Africa. This paper aims to determine whether store environment influences consumers’ purchase intention and brand loyalty of fashion products. By means of a proposed conceptual model, store environment is the predictor variable, with brand experience, brand trust, brand satisfaction and brand attitude as the mediating variables, and purchase intention and brand loyalty as the outcome variables. The present study undertakes a quantitative approach in which 501 online surveys are distributed among black middle class woman to explore the influence of store environment on purchase intention of fashion brands. The findings support all nine proposed hypotheses. Therefore indicating that store environment influences consumers’ brand experience, brand trust, brand satisfaction and brand attitude. Likewise, the latter branding variables have a significant influence on brand loyalty, and ultimately purchase intention. The contribution of this paper is threefold. Firstly, by exploring the importance of store environment on consumer behaviour, this study adds to contextual knowledge on experiential retailing, fashion consumption and the buying behaviour of the emerging black middle class. Secondly, it adds to existing literature in retail management and fashion marketing. Theoretically, it is positioned in experiential marketing and contributes to empirical literature that focuses on consumer behaviour, branding, and retail. Lastly, by investigating store environment and it’s influence on consumers’ purchase intentions, the findings provide marketing practitioners with a better understanding of strategies that can be employed to influence consumers buying behaviour through the design of a conducive store environment. / MT2017

The aim of this study is to illustrate how, in the design of costumes, adopting design elements used to produce conceptual fashion can create conceptual costumes that have the ability to express emotions. The play Sounds of South End (2013) contains such qualities; therefore it has been selected to illustrate how the mood and emotional trajectory of a play can be interpreted through symbolism. The play illustrates the life before and after the forced removals during the apartheid (1960s and 1970s), of a fictional family, the Dietrichs, who live in South End, a suburb in Port Elizabeth, South Africa. A focus on the nature of emotional changes experienced by the family has been used to determine the overall mood of the play, leading to a translation of the shifting mood through a collection of conceptual costumes. The final collection was exhibited as an installation artwork that is an interpretation of the altering moods and emotions that occur in the life of the Dietrich family as the play unfolds. The conceptual costumes have been constructed to imbue the narrative of the play with deep meaning by using symbolic elements, such as colour, texture and weight, to suggest the emotional trajectory within the play. The eight costumes portray the interrelated gradual decline and resultant deterioration of human relations experienced by the Dietrichs, from a contented state of harmonious living to a wounded state of despair.

A research report submitted to the Faculty of Humanities, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Arts in Journalism and Media Studies, April 2016 / Since 2007, Marie Claire South Africa (SA) — which is a glossy women’s magazine covering fashion and beauty trends, sex, relationships, body image, and celebrity news — has been running a special issue of the print magazine called the “Naked issue”. Each year celebrities pose naked in the special issue to raise awareness for a cause, and in doing so funds in aid of a particular organisation linked to the cause are raised. Marie Claire SA calls this awareness-raising initiative the “Naked Campaign”. For the 2015 Naked Campaign, the magazine had 35 celebrities pose in the nude to raise awareness about sexual violence, in aid of Blow the Whistle (BTW), an anti-rape initiative which supports women and children who are victims of abuse and rape. This research is a case study of Marie Claire SA’s March 2015 Naked Campaign edition, and focuses on the Twitter reactions to this edition. It asks: to what extent did the Twitter reactions to Marie Claire SA’s 2015 Naked Campaign show engagement on the issue of sexual violence and can the use of nudity to attract attention to a social issue result in the kind of engagement that can be said to drive the cause forward? Using content analysis, it examines the tweets generated by the hashtag #MCNaked in the first week of the naked issue going on sale. It categorises the tweets according to gender, comments on nudity, celebrities and sexual violence, as well as the tone of the tweets and the understanding therein of the campaign and cause. The research found that the majority (close to 70%) of the Twitter reactions were supportive of the campaign and the cause. Although over half of the comments focused on the celebrities, over 50% of tweets commented or focused on the issue of sexual violence, a positive outcome for the campaign. Despite the magazine catering mostly for female readers, there was an almost equal number of tweets by males and females, which meant men were also drawn to the discussion started by a media product followed mostly by women, another positive finding for the campaign. However, only a few of the tweets displayed more substantial engagement with the issue of sexual violence, through either sharing statistics or further information, or including anti-sexual violence statements in their tweets. The research suggests that, taken as a whole, the campaign can be considered as an example of social marketing, while also fulfilling the news values in terms of elements of surprise, personalities, power and marketability. / GR2017