Thesis (M.A.(Research Psychology))--University of Pretoria, 2001. / Includes bibliographical references.

Bibliography: pages 140-155. / The research investigated Work Schedule Stress experienced by female air cabin attendants (CAs) employed by South African Airways and its relationship to health variables in CAs. Specifically, it was hypothesised that Work Schedule Stress is an important stressor for CAs and is inversely related to health variables. Furthermore, the variables of Potency, Trait Anxiety, Trait Anger, and Social Support were proposed to moderate the relationship between Work Schedule Stress and the health variables. Data were collected from a sample of 108 domestic crew and 43 international crew. The data collection was conducted in two phases, via interviews and self-report inventories. The interview data were used in a qualitative study but were also content-analysed in terms of a number of dimensions; the latter were included with the quantitative data obtained from the questionnaire. The qualitative analysis, based on the grounded theory approach, formed the backbone of the research. The quantitative data were subjected to correlational analysis, supplemented by subgroup analysis to assess moderator effects. Work Schedule Stress was demonstrated to represent a major stress for CAs with consequent adverse effects on health. The results did not provide support for the moderating effects. Conclusions were drawn, recommendations made to the SAA and CAs themselves of means to enhance wellness, and suggestions for future research proposed.

This thesis is based on an empirical investigation of women's work in the airline industry. It aims to build on previous research into women's work by focusing not on the commodification of women's perceived nature (James, 1989), on femininity (Davies, 1979) or on women's sexuality (Hochschild, 1983, Adkins, 1995), but on the commodification of sexual difference, based on an analytical account of empirical research into the flight attendant as the iconic sexually differentialized labourer. The two key findings which emerged from the research are, first, that as one respondent put it, the flight attendant is " part mother, part servant, part tart"; her work is essentialized, feminized and also sexualized. The research suggested that these three processes are so closely interrelated that they actually constitute analytically distinct elements of the same labour process through which not only se~ gender and sexuality but sexual difference - "the specific properties ... qualities ... or attributes that women have developed or have been bound to historically ... which make them women not men" (De Lauretis, 1989: 5-6) - is commodified. The second theme is that, as sexually differentialized labourers, women workers are managed through the manipulation and maintenance of their 'organisational bodies', through a range of managerial techniques which involve, at least in part, a process of instrumental aestheticization. The underlying aim of this thesis is to offer a theoretical account of the sexual differentialization of women's work in an attempt to contribute to the development of a criticaL feminist theory of the commodification of sexual difference.

Thesis (M.P.H.)--University of Hong Kong, 2008. / Includes bibliographical references (p. 46-49).

Liu Kit Hang Katie. / Thesis submitted in: December 2003. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2004. / Includes bibliographical references (leaves 111-117). / Abstracts in English and Chinese. / Chapter Chapter 1 --- Introduction: Flight attendants in Hong Kong --- p.1 / Research Objective --- p.1 / Flight Attendants of Samsara Airways --- p.2 / Chapter Chapter 2 --- "Literature Review: Identification, Socialization, Internalization" --- p.4 / Conceptualization Identity and Identification --- p.4 / Organizational Socialization --- p.8 / Internalization --- p.12 / Previous studies on flight attendants and a critique on emotional labor --- p.15 / Chapter Chapter 3 --- Methodology --- p.29 / Conceptual Framework --- p.29 / Research Methods --- p.31 / Major Argument and Outline of Paper --- p.35 / Chapter Chapter 4 --- To Be the salient ONE: competition among identities --- p.37 / Discursive Resources prior to joining the company --- p.37 / Border Crossing: when an outsider becomes an insider --- p.41 / Chapter Chapter 5 --- Discursive Tactics in molding a ´بFlight Attendant´ة --- p.46 / Discourse of Capital --- p.47 / "Production of Knowledge: Rules, Classification System" --- p.47 / "Constructing Lifestyle: Cultural, Economic & Social Capital" --- p.53 / Discourse of Signs --- p.65 / Language: learning the new ´بSamsara´ةEnglish --- p.65 / "Body Management: uniform, body project, grooming, behavior" --- p.66 / Discourse of Space --- p.74 / "Samsara City: workplace, leisure place, consumption place" --- p.74 / Inflight: Mixing up the private and public life --- p.76 / Conformance vs Performance --- p.80 / Chapter Chapter 6 --- Keeping it in shape: Maintenance of identity --- p.86 / "Reward and punishment: Simply the Best, Crew to Crew" --- p.86 / "More Training: ART, AEQ" --- p.88 / "Monitoring System: CPP, TIP" --- p.89 / "InHouse Publications: Samsara World, CCN，JetJet" --- p.90 / Intranet and Internet --- p.93 / Systemizing Identification --- p.96 / Chapter Chapter 7 --- "Conclusion & Discussion: Resistance, Consumerization, Internalization" --- p.99 / Resistance against private and company rules --- p.101 / Consumerization: reciprocal identification and consumerization --- p.105 / Rethinking ´بinternalization´ة --- p.106 / References --- p.111

Thesis (Ph. D.)--University of Sydney, 2009. / Title from title screen (viewed September 18, 2009) Submitted in fulfilment of the requirements for the degree of Doctor of Philosophy to the Dept. of Gender and Cultural Studies, Faculty of Arts. Degree awarded 2009; thesis submitted 2008. Includes bibliographical references.

published_or_final_version / Community Medicine / Master / Master of Public Health

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf 135).

Thesis (M. Phil.)--University of Hong Kong, 1993.

Bibliography: pages 201-214. / Stressful aspects of work and non-work life were investigated amongst 101 female cabin attendants (CAs) who had worked at the South African Airways on either internal or external crew for a minimum of three years. A particular focus was on the subordinate service role of CAs. The research design consisted of different complementary phases. Firstly, extensive interviews were conducted with supervisors and co-ordinators, in order to gain background information on the organization and on the work of a CA. Secondly, semi-structured interviews of about 30 to 60 minutes duration were conducted with CAs while they were on stand-by duty. Thirdly, after the interview each one was asked to complete a self-report questionnaire which contained scales, to be returned at a later stage.