Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-11-01T11:02:56Z No. of bitstreams: 1 Marina da Silva Bordin_.pdf: 2144079 bytes, checksum: 2ccee015d2de440beeda23a7584c7df5 (MD5) / Made available in DSpace on 2016-11-01T11:02:57Z (GMT). No. of bitstreams: 1 Marina da Silva Bordin_.pdf: 2144079 bytes, checksum: 2ccee015d2de440beeda23a7584c7df5 (MD5) Previous issue date: 2016-07-05 / Nenhuma / Este trabalho tem como principal objetivo analisar, à luz das boas práticas de governança, a participação e a representatividade dos associados nos núcleos pesquisados e, a partir dos resultados, propor ações. O método de investigação escolhido nesta pesquisa descritiva-exploratória é o estudo de caso, de abordagem quantitativa, através de questionário respondido por 674 associados de núcleos do Programa Sicredi Pertencer. As questões foram construídas a partir de sete categorias advindas do referencial teórico: perfil; convocação, realização e ata da assembleia; votação e eleição; documentos para deliberação; educação para associados; participação; representatividade. As respostas dos questionários foram organizadas em excel e importadas para o software IBM SPSS, a fim de gerar tabelas e realizar testes de hipóteses. Foi utilizada estatística descritiva, nomeadamente a determinação de frequências, percentagens, médias e desvio padrão. Para se identificar correlações entre algumas variáveis, utilizou-se o teste do Qui-Quadrado, com nível de significância de (p = 0,05) e para se determinar a diferença entre as médias das respostas em duas variáveis utilizou-se o teste-t, com nível de significância de (p = 0,05). A partir da análise dos resultados da pesquisa para cada categoria, observou-se que há diferenças significativas entre os núcleos, o que fez com que as oportunidades de melhoria fossem direcionadas, explicitando-se os núcleos com mais necessidade de desenvolvimento. Duas sugestões provenientes deste trabalho já foram implementadas: a construção do perfil dos núcleos do Sicredi e o desenvolvimento do nucleômetro, uma ferramenta que objetiva instrumentalizar o Delegado de Núcleo para desempenhar o seu papel, bem como engajar os associados em reuniões de núcleo a participar mais ativamente do desenvolvimento da sua Cooperativa. Duas sugestões estão em avaliação: a utilização do CRM como impulsionador de boas práticas de governança e a introdução do conceito de Giro de Núcleo, objetivando realizar esforços para que associados que já possuem um bom nível de relacionamento (utilização de produtos e serviços) com a cooperativa, mas que ainda não participaram de nenhum encontro com associados, participem de pelo menos um encontro. A pesquisa também concluiu que as Cooperativas têm oportunidade de melhorias em relação a dar acesso e oportunizar a participação dos associados, pois na maioria das vezes eles tendem a aproveitar a boa prática implementada. Não foi possível assegurar as hipóteses de que associados de Cooperativa mais antiga são mais participativos nem de que associados de cidades menores são mais participativos. / This study is meant to examine the good governance practices, participation and representativeness of members in surveyed core groups, and from the results propose actions. The research method chosen in this descriptive and exploratory research is a case study with a quantitative approach, through a questionnaire answered by 674 members of the Sicredi Pertencer Program. The questions were defined from seven categories, which resulted from the theoretical framework: profile; call notice, the meeting and the minute; voting and election; documents for deliberation; education for members; participation; representativeness. The survey answers were imported into IBM SPSS software in order to generate tables, and perform hypothesis testing. It was used the descriptive statistics, namely the determination of frequencies, percentages, means and standard deviations. In order to identify correlations among variables, it was used the chi-square, with significance level (p = 0.05), and to determine the difference among the average response in two variables, it was used the test-t, with level of significance (p = 0.05). From the analysis of the survey results for each category, it was observed that there are significative differences among the core groups, which made the improvement opportunities being able to be directed, that explained the core groups most in need of development. Two suggestions from this work have already been implemented: the construction of the profile of the Core Groups of Sicredi and the development of the Core Group Meter (a tool to support the Core Group’s leader to play its role and to engage members in the meetings to participate actively in the Credit Union’s development). Two suggestions are being reviewed: using CRM as a driver of good governance practices and the introduction of the concept of Core Group Turnover, aiming to make efforts to the members, whom already have a good relationship level (use of goods and services) with the credit union, but have not yet participated in any meeting with members, to participate in at least one meeting. The survey also found that unions have the opportunity to improvement to give access and create opportunities for member’s participation, because most of the time, they tend to take benefit from the good practice implemented. It was not possible to secure the chances of neither the old Cooperative members being more participative nor the members from smaller cities.

This study seeks to investigate the effectiveness of the African Peer Review Mechanism (APRM) in fostering good governance practices in Africa. The APRM was established in 2003 subsequent to the launch of the New Partnership for Africa’s Development (NEPAD) in 2001, as an instrument to monitor the adoption and implementation of policies and practices that would lead to political stability, high economic growth and accelerated regional cooperation and integration as set out in the NEPAD document. The ultimate goal of the APRM is to instil good governance in Africa, which NEPAD considers the sine qua non for Africa’s development. The principal finding of this study is that the mechanism of peer review through the APRM has the potential to foster good governance in Africa, and thus, to pave the way to poverty alleviation and development. The peer review process provides an opportunity for participating countries to become aware of the strengths and shortcomings in their policy-making, governance institutions and practices and to share best practices of administrative, political and economic governance. It offers a forum for dialogue, peer learning, and regional and continental cooperation in which the challenges facing African countries, both individually and collectively, can be tackled. The APRM has initiated a process of dialogue between government and other societal actors (mainly civil society and business) about governance and development issues and how these can best be addressed. This is an important step towards the consolidation of democracy and better governance in Africa. It is for these benefits and for the potential for better governance that the APRM needs all the political and financial support it can get. The APRM is, however fraught with many challenges, which are likely to impede the effectiveness of its contribution. These challenges include the voluntary nature of the APRM, its inability to enforce policy, the absence of adequate funding, poor and limited administrative resources for implementation. In addition, the weak civil society in most African states militates against meaningful participation in and contribution to the process of peer review. Addressing these obstacles is imperative for the APRM to deliver its full potential. To this end, the study proffers a number of recommendations, which include the provision of strong political and financial support from African states, capacity building of national institutions that oversee government performance, such as the parliament and civil society, and the consistent financial support of donors and the international community. The study reveals that the road to a successful and effective APRM, and thus to a peaceful and prosperous Africa may lie in the future, but the foundation for Africa’s political and economic renaissance must be laid now. / Thesis (PhD (Public Affairs))--University of Pretoria, 2008. / School of Public Management and Administration (SPMA) / unrestricted