No description available.

<p>Structural changes on the grocery market usually take place when the consumer is persuaded to take on the more labourintense parts of the distributionprocess. Internettrade changes this by causing competition between the unpaid work done by consumers and the labor performed by employees. In this master thesis grocery shopping on the internet is analyzed in a economic perspective with focus on distribution, changing marketstructures, driving forces and the future potential of internet as a saleschannel. The main conclusions are that consumerdemand and the belief in electronic commerceas a costreducing mechanism as well as a powerful new marketing tool were the driving forces behind the fast growth of grocery shopping on the internet. Electronic commerce introduces a new model of distribution with changing roles for consumers and grocerychains. In the thesis different scenarios concerning the future of grocery shopping on the Internet are presented, where an increase in the demand for internetservices is an important factor for success.</p>

Structural changes on the grocery market usually take place when the consumer is persuaded to take on the more labourintense parts of the distributionprocess. Internettrade changes this by causing competition between the unpaid work done by consumers and the labor performed by employees. In this master thesis grocery shopping on the internet is analyzed in a economic perspective with focus on distribution, changing marketstructures, driving forces and the future potential of internet as a saleschannel. The main conclusions are that consumerdemand and the belief in electronic commerceas a costreducing mechanism as well as a powerful new marketing tool were the driving forces behind the fast growth of grocery shopping on the internet. Electronic commerce introduces a new model of distribution with changing roles for consumers and grocerychains. In the thesis different scenarios concerning the future of grocery shopping on the Internet are presented, where an increase in the demand for internetservices is an important factor for success.

Grocery retailing can be recognized as a market with high competitive pressures which requires a focus on the customers and operational efficiencies to stay competitive. Distribution centers play a vital role in grocery retailing since they constitute a significant part of the total cost of logistics. To reach an overall profitability in a company, an effective and efficient distribution is needed. Grocery retailing and distribution challenges has been discussed previously in literature for compact countries whereas a limited focus has been on elongated countries. The purpose of this thesis is to investigate challenges within a grocery retailing distribution operating in an elongated country with numerous sparsely populated areas located far away from the distribution centers. Thus, this thesis aims to contribute to literature considering the detected research gap. This study is developed with an inductive research approach, which aims to generate meanings from the semi-structured interviews in order to identify challenges within a grocery retail distribution to develop theory and generalized conclusions. Furthermore, the thesis follows a qualitative research direction where a single case study has been conducted. Analyzing and comparing the findings revealed 15 challenges in a grocery retail distribution. The main challenge found during this research was the insufficient filling rate of the pallets and trucks when transporting products between distribution centers and the last mile delivery. Furthermore, 9 possibilities to address the challenges with an overall goal of reducing the total cost of logistics was detected for this research.

This submission for PhD by publication consists of a portfolio of nine peer reviewed and published papers. The research presented in the portfolio contributes to theory, knowledge and discussion in the area of retail marketing. The common theme of the papers is competition in grocery retailing, and specifically the way that retail marketing strategy and supply chain relations affects retail competition and outcomes for consumers. While the nine papers share a common approach in how grocery retailers compete through pricing and product choices along with their trading terms with suppliers, each individual paper addresses a distinctive central question: How does pricing competition change in the wake of a major merger in the retail grocery sector? How do grocery retailers respond in their pricing, promotion and advertising to the onset of a macro-economic crisis? Do grocery retailers encourage excessive consumption of alcohol by under-shifting excise duty increases on cheap alcohol? Why do retailers use value size pricing and offer bargain prices on jumbo-sized sugary drinks that encourages harmful excessive consumption? Is retail buyer power over suppliers detrimental to competition? In what circumstances might the development and promotion of brands and private labels be deleterious to consumers interests? How should competition authorities and practitioners assess the extent of competition between brands and private labels? How can the development of copycat private labels directly mimicking leading brands result in higher overall prices for consumers? Do retailers manipulate grocery prices to favour private labels over brands? Beyond their academic research contribution, the findings and insights provided in the papers both individually and collectively have relevance to retailers, suppliers, consumers, regulators and policymakers in desiring to see an efficient, well-functioning and dynamic grocery retail sector.

The grocery retailing industry is a key sector of the UK economy, accounting for 16% of consumer expenditure. As such developments in this sector will have an important effect on UK economic and social welfare. Arguably, competition in the sector has intensified in the last two decades. Yet significant consolidation in the sector has put it under the spotlight of the UK competition authorities. Previous research analysing factors affecting the performance and positioning of UK grocery retailers has tended to be restricted to a limited time period and a small sample size. This study extends this research by investigating industry evolution and factors affecting performance and industry structure with longitudinal panel data, covering a two-decade time period. The sample used covers a wide variety of grocery retailers with a range of different attributes over a significant period in the development of the industry, running from 1985 through to 2003. Strategic group theory is employed to study industry evolution and examine the effects of strategic positioning on performance. Specifically, fixed-effect panel econometric models are estimated at different levels of aggregation to analyse firm, industry and strategic group effects on the performance of retailers. Also, stochastic frontier models, in the form of Cobb-Douglas and Transcendental Logarithmic functions, are estimated at different levels of aggregation to analyse the efficiency of retailers in the sector. The results from cluster analysis on strategic groups suggest that industry structure is likely to become more concentrated, and the size of retailers will be a significant mobility barrier in the industry. The profitability analysis finds industry level factors and strategic group composition to be crucial in explaining performance differences. The efficiency analysis finds large retailers exhibiting economies of scale through operating large store formats to be significantly better positioned from smaller-format retailers with fewer outlets. Consistent and significant time dummies demonstrate the favourable macro environment enjoyed by the retailers for much of the 1990s. The analysis reveals potentially useful insights for retail managers, especially concerning the importance of positioning in the industry and the choice of strategic orientation. More generally, the study opens up further possibilities for future studies of performance and efficiency measurement over an even longer time as the sector continues to develop and shape the way consumers shop in the UK.

Aim: The concept of CSR is getting more attention among various fields but there has been a lack of research in enhancing the awareness of CSR within the field of retailing. In order to fill this gap, the aim of this study is to investigate the significance of CSR and green marketing (ecological labels) in the business of retailing while evaluating the affect of it on consumer behavior.   Method: Case study research method is opted for this study to answer “why” and “how” questions. Furthermore, quantitative data has been collected through in store and online customer interview. The research data is analysed by using Microsoft Office Excel.   Result &amp; Conclusions: The result shows that CSR is well incorporated and practiced by ICA Kvantum, AB. Their business philosophy is focused on customer, product, environment, diversity and community. They provide environmental and organic products by abiding the rules and law of goods production that also protects the environment. Moreover, the quantitative study reveals that Swedish female consumer between the ages of 26-35 are more responsible towards environment. It also shows that most of the consumers are still buying conventional (non-ecological) products and majority of them don’t check eco-labels before purchasing but they are willing to pay more for ecological and organic foods. Thus, CSR and green marketing affects consumer buying behavior through different ways.   Suggestions for future research: The similar research can be performed by adopting qualitative data from company’s experts to record their perspective about CSR and green marketing. Moreover, it would be interesting to investigate multiple retail companies operating in different cities. Furthermore, it could give innovative results, if the study investigates the link of trust and loyalty on consumer behavior, as they are the key components in consumer purchase decision.   Contribution of the study: This study identifies and explains the concept of CSR and the important elements of CSR in grocery retailing. The novel concept of green marketing and ecological products has been studied in relation to consumer behavior. The investigation of CSR and green marketing on consumer behavior is a unique combination which has not investigated extensively within the field of grocery retailing.

Online grocery retailing holds potentially fruitful outcomes for retailers in South Africa. However, South African retailers and consumers have been slow to adopt and participate in this form of grocery retailing. This study explores the barriers and motivators to online grocery shopping in South Africa from a supply chain perspective. Therefore, the study was done from both the customer and the retailer’s perspective. Three qualitative data collection methods were employed to collect the data. Firstly, a website analysis of four e-grocers was conducted and compared. Secondly, two focus group discussions were conducted – among consumers who use online grocery shopping, and those who do not. Thirdly, an in-depth interview was conducted with one of the online operations managers of an e-grocer in South Africa. The results revealed four different ‘sets’ of motivators or barriers to online grocery shopping in South Africa: consumer-specific, retailer-specific, website-specific and supply chain-specific. Results from this study could be used to shed some light on how to overcome the hurdles of becoming a multi-channel grocery retailer in South Africa. / Business Management / M. Com. (Business Management)

Online grocery retailing holds potentially fruitful outcomes for retailers in South Africa. However, South African retailers and consumers have been slow to adopt and participate in this form of grocery retailing. This study explores the barriers and motivators to online grocery shopping in South Africa from a supply chain perspective. Therefore, the study was done from both the customer and the retailer’s perspective. Three qualitative data collection methods were employed to collect the data. Firstly, a website analysis of four e-grocers was conducted and compared. Secondly, two focus group discussions were conducted – among consumers who use online grocery shopping, and those who do not. Thirdly, an in-depth interview was conducted with one of the online operations managers of an e-grocer in South Africa. The results revealed four different ‘sets’ of motivators or barriers to online grocery shopping in South Africa: consumer-specific, retailer-specific, website-specific and supply chain-specific. Results from this study could be used to shed some light on how to overcome the hurdles of becoming a multi-channel grocery retailer in South Africa. / Business Management / M. Com. (Business Management)

Enforcing and communicating sustainability is one of the biggest challenges for retailers in today’s business environment. Retailers are facing pressure from various stakeholders since the topic of sustainability is constantly moving up the agendas of companies, politics, and the media. Additionally, it is intensely discussed by a critical public. This dissertation consists of three related studies – one conceptual study and two research studies – that analyze sustainable behavior, reporting and communication in grocery retailing in Germany. In particular, sustainable behavior is compared across different retail formats. In the first study, the business model of grocery discounters and supermarkets is compared with respect to the impact on sustainability. The cost-leadership strategy applied by discounters is analyzed regarding its influence on strong and weak sustainability. The second article focuses on supermarkets, discounters and organic supermarkets. Based on the sustainability reports it is examined which information is disclosed and which legitimation strategies are applied if negative impacts have to be reported. The analysis revealed that, even within the same industry and country, a wide range with respect to quality levels of sustainability reporting exists. Furthermore, all retailers are reluctant about reporting negative aspects and frequently use similar legitimation strategies. The third article deals with communication of sustainability of both supermarkets and discounters comparing sustainability reporting and communication in the stores. It is shown that no clear difference between sustainability reporting of discounters and supermarkets was observable. However, supermarkets outperformed discounters with respect to in-store communication.:I. Sustainable Retailing – German Grocery Retailers and their Challenge of Communicating Sustainability 1 Introduction 1.1 Relevance and development of sustainability in academic research 1.2 Practically relevance 2 The entire Research Project 2.1 Related research, research questions and research objectives 2.2 Classification within related research streams 2.3 Overview publication status 3 Article Summary 3.1 Summary Article A: Discount Grocery Retailing: Cost-Leadership-Strategy versus Sustainability – Does it fit together? 3.2 Summary Article B: Sustainable Grocery Retailing: Myth or Reality? – A Content Analysis 3.3 Summary Article C: How do Supermarkets and Discounters communicate about Sustainability? – A comparative Analysis of Sustainability Reports and In-Store Communication 4 Dissertation Results, Contribution and Implications 5 Limitations and Future Research 6 Outlook 7 References II. Article A: Discount Grocery Retailing: Cost-Leadership-Strategy versus Sustainability – Does it fit together? 1 Introduction 2 Literature Review 2.1 Grocery discounters and traditional supermarkets 2.2 Cost-leadership-strategy and lean management within economic sustainability 2.3 The concept of “strong” and “weak” sustainability within sustainability research 3 Research Design 3.1 Research method 3.2 Analytical approach 4 Findings 4.1 Procurement and supply chain 4.2 Logistics and transportation 4.3 Store concepts and store design 4.4 Energy consumption and environment 5 Discussion and Analysis 5.1 “Strong sustainability” 5.2 “Weak sustainability” 5.3 Cost-leadership strategy contradicting sustainability 6 Conclusion, Limitations and Future Research 7 References III. Article B: Sustainable Grocery Retailing: Myth or Reality? – A Content Analysis 1 Introduction 2 Literature Review 3 Research Design 3.1 Research method and data collection 3.2 Analytical approach 4 Findings 4.1 General characteristics 4.2 Sustainability focus areas and coverage of GRI standards 4.3 Analysis of legitimating strategies 5 Discussion 5.1 Evaluation of sustainable reporting quality (RQ 1 and RQ 3) 5.2 Evaluation of reporting “negative aspects” for focus areas (RQ 2 and RQ3) 6 Conclusion 7 References IV. Article C: How do Supermarkets and Discounters communicate about Sustainability? A comparative Analysis of Sustainability Reports and In-Store Communication 1 Introduction 2 Literature Review 2.1 The challenge of sustainability from the retailer perspective 2.2 Extant research about sustainability communication by retailers 3 Research Design 3.1 Research method and data collection 3.2 Analytical approach 4 Findings 4.1 General characteristics and readability analysis 4.2 Readability analysis 4.3 Identification and comparison of available data 4.4 Store observations 5 Discussion 5.1 Comparison of the sustainability communication between supermarkets and discounters (RQ1) 5.2 Comparison of results from different research approaches (RQ2) 6 Conclusion 7 References