No description available.

No description available.

by Chou Hsin Yi, Samtani Lavina Santu. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 81-90). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iii / ACKNOWLEDGEMENTS --- p.v / Chapter CHAPTER I --- INTRODUCTION --- p.1 / The Concept of Telecommuting --- p.1 / """Telecommuting"" and ""Teleworking""" --- p.1 / "Definition of "" Telecommuting “" --- p.3 / Driving Forces --- p.4 / Who is a Telecommuter? --- p.6 / Telecommuting in the Context of Hong Kong --- p.8 / Methodology --- p.10 / Chapter CHAPTER II --- TELECOMMUTING AS A PRACTICE --- p.13 / Pervasive in Traditional and IT-Related Industries --- p.13 / Successful Examples --- p.13 / Nationwide Figures --- p.14 / Actors and Driving Forces --- p.16 / Individual Perspective --- p.16 / Organizational Perspective --- p.19 / Societal Perspective --- p.21 / Not as Pervasive --- p.21 / Chapter CHAPTER III --- MULTINATIONAL CORPORATIONS & LOCAL TELECOMS --- p.23 / Background --- p.23 / The Two Voices: Managers and Employees --- p.23 / The Managers' Perspective --- p.24 / The Employees' Perspective --- p.30 / The Other Two Voices： Men and Women --- p.35 / Synopsis --- p.38 / Chapter CHAPTER IV --- INTERNET STARTUPS --- p.40 / Background --- p.40 / The Two Voices: Managers and Employees --- p.41 / The Managers' Perspective --- p.41 / The Employees' Perspective --- p.41 / The Other Two Voices: Men and Women --- p.47 / Synposis --- p.52 / Chapter CHAPTER V --- SELF-EMPLOYED ENTREPRENEURS --- p.54 / A Commercial Software Consultant --- p.55 / Technical Director at InstruX.com.hk --- p.55 / Synopsis --- p.58 / Chapter CHAPTER VI --- DISCUSSION --- p.60 / Type of Organisation --- p.62 / The Notion of Teamwork --- p.62 / Relationship Between Managers and Employees --- p.63 / Job-Related Perceptions --- p.66 / Gender-Related Perceptions --- p.65 / The Connection Between Work and Non-Work Domains --- p.67 / The Role of Technology --- p.69 / The Role of Relationships --- p.70 / Concluding Remarks --- p.71 / Food For Thought --- p.75 / APPENDIX --- p.76 / BIBLIOGRAPHY --- p.81

This study seeks to investigate the challenges facing informal sector micro-enterprises in Newlands West, using the case study of female owned home-based dress making enterprises in the South West of Durban. The investigation, which aims at establishing the historical background to these micro-enterprises, their main activities and their viability, and the challenges they are facing, will be conducted in the context of the broader debate both in South Africa (SA) and globally about the informal sector, to which micro-enterprises would arguably belong. This study also aims to contribute towards research and future policy developments in the field of home-based enterprises. Many of these workers have set-up home-based micro-enterprises as a means of creating employment in order to sustain their livelihoods. The purpose of this study is thus to highlight the potential of these micro-enterprises to create employment and alleviate poverty. The qualitative research method is used in this study. In-depth, semi-structured interviews using purposive sampling were conducted with ten owner-managers. Data was analysed using the constant comparative method of analysis. The conclusion drawn from this study was that these micro-enterprises received hardly any support from the local municipality or provincial government to grow their businesses. The study also found that there is potential for these owner-managers, with appropriate state support, to grow their businesses, make greater profits and create jobs. Some of the recommendations offered in this study include: a system of mentorship should be established to assist informal micro-enterprise owners improve their business acumen. They should be given enterprise support as none of the dressmakers underwent any form of business training. There should be development of the following skills: Financial management, production management, technical training, marketing and sales and understanding the regulatory environment. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2007.

The topic of this study is “An exploration of the reasons surrounding Indian businesswomen’s involvement in home-based businesses in Shallcross, Durban”. The objective of this study was to investigate some of the reasons why Indian women choose to venture into small business. This study also explored some of the history of the Indian people of Natal (now known as KwaZulu-Natal) and briefly touched on the past and present lives of Indian women in South Africa. The informants used in this study were Indian women who owned small home-based businesses. They all reside in Shallcross where they operate their businesses from their homes. Shallcross is situated in Durban, in the province of KwaZulu-Natal. Their businesses consisted of various types like hair salons, catering and gift shops. All interviews with the informants were informal in nature. Informal, unstructured yet indepth interviews and life histories were used in the study to collect data. Life histories were summarized to highlight the aims and results of the study. The literature reviewed for this study focused on issues on female entrepreneurship in South Africa. The most part of the literature review paid special attention to the changing role of Indian women, the nature of small businesses and their importance in South Africa’s developing economy, female motives for entrepreneurship and the future of female entrepreneurship. The literature review process has revealed a gap in the literature regarding Indian women involved in small business, but the literature also provided greater clarity and understanding of women entrepreneurship from both historically and contemporary perspectives. / Thesis (M.Soc.Sci.)-University of KwaZulu-Natal, Durban, 2008.

This dissertation investigates how the upgrading of informal settlements impacts home-based enterprises (HBEs). De Soto’s ‘Mystery of Capital Theory’ suggests that the formalisation of tenure rights, through informal settlement upgrading, can result in poor households gaining access to capital using their houses as collateral against loans. Furthermore, these households can then use this capital to finance the operations of their HBEs. Rust’s conceptualisation of the ‘Housing Asset Triangle’ explains the importance of HBEs in the lives informal settlement households as an economic asset. Thus, the lack of support for HBEs in the implementation of informal settlement upgrading, by municipal officials, impacts negatively on HBEs, and demonstrates Huntington’s ‘Clash of Civilisations’ Theory. Huntington states that when state officials implement informal settlement upgrading, disagreements arise between the officials and the beneficiaries of upgrading, in terms of the objectives and the results of upgrading, stemming mainly from the fact that the state officials and the beneficiaries belong to different civilisations. The researcher uses Cato Crest located in eThekwini Municipality as the case study area, where interviews were conducted with the municipal housing officials that implemented the in-situ upgrade in Cato Crest, using the Informal Settlement Upgrading Programme (ISUP) of the Breaking New Ground (BNG): Housing Policy. Household surveys were also conducted with the Cato Crest households that operated HBEs in the upgraded settlement, who had also done so in the informal settlement prior to the upgrade. The researcher found that HBEs in Cato Crest informal settlements are heavily dependent foot paths, for customers, used by people walking through the settlement. However, the upgraded settlement has lower housing densities than the informal settlement and the foot paths are replaced by road-side pavements. Only the businesses trading from containers located on the road-side survive, as customers using the roads and pavements stop easily to purchase goods. As a result, HBEs suffer and are unable to attract customers anymore and re-establishing HBEs in the upgraded settlement becomes a useless task as only businesses trading from the roadside are successful in the Cato Crest upgraded settlement. Trading from the road-side requires moving the HBE out of the house and into a road-side container, where the latter needs to be purchased by the household in order to take advantage of customers using the roads and pavements. This process proved to be too expensive for poor households operating HBEs in Cato Crest. HBEs are an important income generation strategy for Cato Crest households, and the upgrading of their informal settlement creates a better living environment for these households. However, the inability to continue generating an income using the house in the upgraded settlement creates a harsh environment for households that depend on HBEs for survival. Based on the findings of this study, the recommendations for the future implementation of informal settlement upgrading are that there is a need for a more collaborative effort between municipal housing officials, the Business Support Unit of the eThekwini Municipality, the Local Economic Development Offices, as well as households operating HBEs. More research of the phenomenon of HBEs in informal settlements of any particular area to be upgraded should be conducted. Thereafter, the implementation of HBE accommodating and fitting upgrading plans to each settlement, needs to be carried out by the upgrading officials, so that the upgraded settlement does not only give people access to housing and infrastructure, but creates an environment where they can continue using their houses for income generation in the upgraded settlement. / Thesis (M.Housing)-University of KwaZulu-Natal, Durban, 2011.

This thesis examines a typical Montreal housing type---the multiplex, a time-tested model to accommodate commercial activities. The focus of this research is on its physical characteristics, which facilitate small-scale commercial transformations of homes with specific needs for different businesses. / Chapter 1 introduces the theoretical background of this thesis, and places it in the context of previous research on the subject of small-scale transformations of dwellings. / Chapter 2 reviews the history of shophouses in Montreal from 1642, when the city was founded, through to the Industrial Age. / Chapter 3 begins with a general discussion of the multiplex dwelling---its basic forms, types, and architectural character. The second section of this chapter introduces the case studies. These trace the interior transformations of four multiplexes, all of which were built in the first decade of this century. / In Chapter 4 and 5, the spatial changes identified and collected in all four cases are closely examined. All existing changes have been photographed. These changes are associated with the specific needs of each shop; the four cases were tested, and proved the building's adaptable nature to different degrees. All changes are further regrouped and analyzed according to four important elements---bearing members, non-bearing members, service, and circulation. (Abstract shortened by UMI.)

Home-based work employing information and communications technologies (telework) is held up in contemporary academic literatures, policy formulations and the popular media as the cure to a panoply of contemporary problems, particularly the difficulties of combining caring responsibilities and careers. This thesis takes up the question of how teleworkers talk about and practise home-based business. It pivots on the exploration of the simultaneity of parenting, partnering and paid work for home-based business people. The 'teleworking tales' of eleven home-based entrepreneurs form the heart of the thesis, as they discuss their negotiation of 'home' and 'work' where the usual temporal and spatial boundaries between these arenas are removed. While previous studies assume that telework is 'family-friendly', most do not investigate the perspectives of other family members on the effect of home-based business on their households and relationships. This thesis speaks into this silence in the literature by contextualising telework within family relations, including as participants the partners, children and child care workers of the eleven home-based businesswomen and men, interviewing thirty people in all. Three strands of analysis regarding discourses of the organisation, domesticity and entrepreneurship were pursued in relation to these 'teleworking tales'. It was found that these 'tales' were told differently by teleworking women and men, the women focusing on the untenable nature of continued organisational employment as women and mothers, while the men established home-based businesses because of declining employment security and redundancy. In the midst of these constituting relations, the discursive injunction to be a 'fit worker' and a 'good parent' had different implications for the women and men; where as the women negotiated home-based entrepreneurship through domesticity, the men navigated their way around domesticity in order to maintain a singular focus on their businesses. The effect of the cross-cutting axes of domesticity and entrepreneurship significantly curtailed the opportunity for teleworking to represent a new crafting of the relationship between 'home' and 'work' as teleworkers negotiated the simultaneous demands their families and businesses made upon them. It was also the case that home-based businesses were a source of pleasure and of productive forms of power which encouraged home-based entrepreneurs to watch over and discipline themselves. The research unfolds as both a warning and a promise with regard to the 'choice' to telework, in terms of what is 'chosen' and how that is 'controlled'. It is particularly a contribution to current debates regarding the complex patterning of gendered and familial practices which continually fragment the freedoms promised by the discourse of entrepreneurship.

No description available.

M. Tech. (Department of Visual Arts and Design: Fashion, Faculty of Human Sciences), Vaal University of Technology. / Customer satisfaction has proven to be a major determinant on the success or failure of a business. Regrettably, fashion entrepreneurs are not meeting customer expectations because they have problems that are affecting the quality of their work. In order to promote customer satisfaction, fashion entrepreneurs require a master plan that is customer-based. Thus, they could implement customisation of garments to address customers’ concerns. It is, therefore, crucial for home-based fashion entrepreneurs to be aware of their customers’ needs and the factors that affect their satisfaction to boost its levels. Based on this background, it was found necessary to conduct a research study with the aim to determine factors that affect customer satisfaction of custom-made garments produced by home-based fashion entrepreneurs in the Emfuleni Local Municipality. A qualitative study, applying purposive and snowball sampling techniques, was conducted by means of one-on-one interviews. Data saturation guided the study and was reached after nineteen women were interviewed and two more interviews were done to enhance credibility. Analysis of data was conducted applying the six stages of Creswell’s approach of data analysis. During this process four themes emerged and were presented in line with their categories. The study findings revealed that some of the factors that largely influenced customer satisfaction were service quality, product quality, price, value and location. Garment fit and uniqueness were also found to be reasons why participants opted for custom-made garments. However, some of the participating women did not get the satisfaction they were seeking. Their satisfaction was negatively affected by garment quality, lack of communication, missing delivery deadlines and inaccessibility of the entrepreneur. The research outcome provides home-based fashion entrepreneurs with useful information to improve the levels of customer satisfaction.