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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Estratégias de marketing para minimização do desequilíbrio entre a demanda e a capacidade no setor de serviço no Brasil / José Marcos Grabicoski ; orientador, Heitor Takashi Kato

Grabicoski, José Marcos January 2008 (has links)
Dissertação (mestrado) - Pontifícia Universidade Católica do Paraná, Curitiba, 2008 / Bibliografia: f. 108-113 / O presente trabalho estuda o balanceamento entre a capacidade e a demanda em empresas de serviços. O setor de serviços em análise é o setor hoteleiro brasileiro, setor que enfrenta grande irregularidade de demanda que deve ser adequadamente gerenciada. Es / Abstract: This research studies the balancing between capacity and demand in service companies. From service sector was selected hotels services for being analyzed, this sector faces huge irregular service demand which must be well managed. This research'

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